"Transport options were amazing and the Phoenix van drivers were great at getting us to/from the other Hakuba Hospitality Group restaurants and to/from the ski fields."
Martin
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"But the star feature of our stay is the INCREDIBLE SERVICE that comes with staying in the chalet."
MsHotelConnoisseur from Australia
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4-star residential-style hotel near Hakuba Valley ski areas
Amenities
Phoenix Hotel By Hhg offers direct access to the Akakan Ski Area, allowing guests to enjoy effortless ski-in/ski-out convenience. The hotel includes a rooftop onsen, providing expansive views of the surrounding mountains and a relaxing retreat after a day on the slopes. Guests can also make use of the on-site restaurant, serving a variety of Japanese and Western dishes throughout the day.
Rooms
The hotel provides 98 guest rooms that include both Western-style accommodations and traditional Japanese-style rooms. Each room is equipped with large windows that enhance natural light and offer scenic views of the Japanese Alps. Selected rooms come with a kitchenette, accommodating long-stay guests and families.
Location
Situated in the Hakuba area, Phoenix Hotel By Hhg is a short distance from various ski resorts, including Happo-One and Hakuba 47. The hotel is conveniently located near local shops and restaurants, enhancing the accessibility for guests. A bus stop is a few minutes away, providing easy connections to surrounding areas.
Wellness
The rooftop onsen at Phoenix Hotel By Hhg allows guests to soak while taking in panoramic views of the Alps. In addition to the onsen, the hotel features a fitness center equipped to support various workout routines. Wellness packages may be available for guests looking for a more holistic experience.
Dining
Dining options at the Phoenix Hotel By Hhg include both a buffet and a la carte sections for breakfast, highlighting local and seasonal ingredients. The hotel's restaurant provides vegetarian-friendly dishes and options catering to dietary preferences. Seasonal dinner services are also available, focused on enhancing the local culinary experience.
Highlights
Location: Direct access to Akakan Ski Area
Rooms: 98 guest rooms with scenic views
Dining: Buffet and a la carte for breakfast
Wellness: Rooftop onsen with mountain views
“This is a ski hotel that seems to understand the needs of its guests, offering a mix of Japanese and Western room styles along with practical features like a free ski shuttle. The on-site public bath and sauna are a particularly nice touch after a day on the slopes. It's my impression that you'll find both comfort and convenience here.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Phoenix Hotel By Hhg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Single Room
2 persons
17 sq. feet
Air conditioning
Heating
room details
Deluxe Twin Room
2 persons
32 sq. feet
2 Single beds
Air conditioning
Heating
room details
Triple Room
2 persons
32 sq. feet
2 Single beds
Air conditioning
Heating
room details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Phoenix Hotel By Hhg offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.5/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Security
Luggage storage
Locker room
Ski storage
Vending machines
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Skiing
Guest Parking
Electric kettle
Services
Paid shuttle service
Housekeeping
Car hire
Laundry
Ski pass vendor
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Children
Cots
Babysitting/Child services
Board games
Children's menu
Spa & Leisure
Leisure/ TV room
Sauna
Massage
Public Bath
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Room decor
Carpeted floor
Show more
Dining Onsite
At Phoenix Hotel By Hhg, guests can enjoy delightful culinary experiences that cater to diverse tastes. With an inviting atmosphere and a focus on authentic flavors, dining here promises warm moments and satisfying meals throughout the day.
Mimi's Restaurant & Bar
Italian with vegetarian, vegan, and gluten-free options
Ambiance
A romantic setting that combines cozy interiors with an inviting charm, perfect for intimate dinners or casual gatherings.
Key Offerings
Enjoy a complimentary continental breakfast featuring fresh pastries and fruits. In the evenings, indulge in Italian-inspired dishes, complemented by craft cocktails during the vibrant cocktail hour.
Reservation
Reservations recommended for dinner.
Open for breakfast and dinner; cocktail hour available nightly.
Phoenix Hotel By Hhg Location
Hokujo 4690-2, Hakuba,
Explore Hakuba
Explore Hakuba
Top Attractions
Activities
Dining
Entertainment
Hakuba Happoone Winter Resort
20 minutes' walk
Renowned ski resort with diverse terrain and stunning views. Ideal for skiing, snowboarding, and winter sports enthusiasts.
Hakuba Mini Train Park
14 minutes' walk
Charming park featuring miniature trains, perfect for families. Kids can enjoy rides and play in an engaging environment.
Hakuba Olympic Museum
15 minutes' walk
Insightful museum dedicated to the 1998 Winter Olympics. Features memorabilia, interactive exhibits, and guided tours.
Mimizuku Onsen
25 minutes' walk
Traditional Japanese onsen offering relaxation and therapeutic hot springs. Perfect for a serene retreat after outdoor adventures.
Skiing at Hakuba Goryu Snow Resort
10 minutes' drive
Popular skiing destination with diverse slopes. Rental services available. Suitable for all ages and skill levels.
Happo-one Nature Study Course
5 minutes' walk
Scenic trails featuring local flora and fauna. Perfect for nature enthusiasts and leisurely walks amid beautiful landscapes.
Morino's Pizza
13 minutes' walk
Casual eatery specializing in wood-fired pizzas. A family-friendly atmosphere with toppings sourced from local farms.
Hummingbird
10 minutes' walk
Cozy café serving delicious breakfast and brunch. Known for its artisan coffee and homemade pastries, perfect for casual dining.
The Pub Hakuba
12 minutes' walk
Lively venue offering live music and a wide selection of drinks. Great for socializing and enjoying local nightlife.
Hakuba Art Museum
20 minutes' walk
Art exhibitions showcasing local artists and historical pieces. Offers workshops, making it family-friendly and engaging.
Getting around
City Centre
Hakuba 11 min · 3000 ft
Airports
Matsumoto (MMJ) 109 min · 45.1 mi
Toyama (TOY) 197 min · 81.4 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of JPY 3500.0 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Italian, Japanese
Number of rooms:
12
Former name
phoenix hotel by hakuba hospitality group
Reviews and Ratings
Feedback about Phoenix Hotel By Hhg from previous guests about their experience.
Review score
Based on 27 verified reviews
9.2 /10
Perfect
93 %
Recommend
Cleanliness
9.5/10
Comfort
9.7/10
Facilities
9.5/10
Free WiFi
8.7/10
Location
9.2/10
Staff
9.8/10
Value for money
8.8/10
Pros
Clean public bath
Friendly staff
Excellent breakfast
Cons
Secluded location
Expensive drinks
Restaurant closing time
Guest reviews
based on 54 reviews
9.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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