Phoenix Hotel London Room photoPhoenix Hotel London Room photoPhoenix Hotel London Room photo

Phoenix Hotel, London

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From$72 /night
Check-in
30Aug
Check-out
31Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1-8 Kensington Garden Square, London, W2 4BH
-
Close to Hyde Park
Great
8.3
8.8
/10
4.5
/5

3-Star Comfort in Notting Hill, London

Location

The Phoenix Hotel is situated just a few minutes walk from Queensway and Bayswater Underground stations. Hyde Park and the iconic Notting Hill are within walking distance, offering easy access to nature and culture. With Paddington Station only 10 minutes away, travelers can quickly reach Heathrow Airport via the Heathrow Express.

Rooms

This hotel offers 125 newly refurbished bedrooms, catering to various guest needs from single travelers to families. Room categories include Single Rooms, Executive Rooms with larger beds, and Family Rooms accommodating up to three guests. Each room is equipped with essential amenities such as flat-screen televisions, tea and coffee making facilities, and fans.

Dining

The Phoenix Hotel provides a continental buffet breakfast included in Bed and Breakfast rates, served daily in the restaurant. English breakfast and other hot options are available to satisfy various preferences. Guests can also unwind at the hotel bar, which offers a selection of wines, beers, spirits, and soft drinks.

Business Facilities

Business travelers will find the Phoenix Hotel a convenient base with accessible proximity to key London districts. The hotel offers contactless services via its app, allowing guests to check-in before arrival. A reception team is available to assist with tourist information and bookings, enhancing the business and leisure experience.

Attractions Nearby

Guests can explore popular attractions such as Hyde Park, Kensington Palace, and Portobello Road Market all within walking distance from the hotel. World-class museums like the Natural History Museum and the V&A Museum are a short stroll across Hyde Park. Oxford Circus and Buckingham Palace are easily accessible via a brief Tube ride.

Highlights

Location: Close walk to Queensway and Bayswater Underground stations

Rooms: 125 newly refurbished bedrooms

Dining: Continental buffet breakfast included

Business: Contactless services via the hotel app

Attractions: Nearby Hyde Park and Notting Hill

“Phoenix Hotel's Notting Hill location strikes me as ideal, especially with Bayswater and Queensway stations so close. The modern rooms and complimentary breakfast provide practical comforts for exploring nearby attractions like Hyde Park. For a relaxed London visit, it's a solid choice.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Phoenix Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Twin Room
    2 persons
    6 sq. feet
    2 Single beds
    Bathtub
    Heating
  • Double Room
    2 persons
    6 sq. feet
    1 Double bed
    Bathtub
    Heating
  • Single Room
    2 persons
    4 sq. feet
    1 Single bed
    Heating
    Shower
Show all rooms

Price and Room Availability Calendar

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August 2026 - August 2027
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Check-in/ Check-out

Facilities

Phoenix Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Mini-bar
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Phoenix Hotel Location

1-8 Kensington Garden Square, London, W2 4BH
Explore London
Explore the Best of London
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Kensington Palace
Kensington Palace
6 minutes' walk
Kensington Palace, the residence of the royal family, features beautiful gardens and exhibitions on royal history.
Natural History Museum
Natural History Museum
25 minutes' walk
Natural History Museum showcases a vast range of specimens from various segments of natural history, with free admission.
Victoria and Albert Museum
Victoria and Albert Museum
25 minutes' walk
Victoria and Albert Museum, the world's largest museum of decorative arts and design, offers free entry and diverse exhibitions.
Hyde Park
Hyde Park
30 minutes' walk
Hyde Park, one of London's largest parks, features stunning open spaces, walking paths, and the iconic Serpentine lake.
Biking in Hyde Park
30 minutes' walk
Bike rental services are available in Hyde Park for exploring its scenic pathways and enjoying nature.
Yoga at Kensington Gardens
16 minutes' walk
Yoga classes in the tranquil setting of Kensington Gardens promote relaxation amidst beautiful surroundings.
Shopping at Kensington Market
5 minutes' walk
Kensington Market offers unique boutique shopping and artisanal foods, perfect for a leisurely afternoon stroll.
Thrill-seeking at The Shard
15 minutes' drive
Experience breathtaking views at The Shard, London's tallest building, offering an unforgettable observation deck.
Bella Italia
3 minutes' walk
Italian cuisine in a lively atmosphere, known for its pasta dishes and family-friendly service.
Santorini Restaurant
3 minutes' walk
Traditional Greek dishes with a cozy ambiance, serving fresh seafood and vegetarian options.
All Star Lanes
2 minutes' walk
Bowling combined with a fun dining experience, offering American classics and a vibrant atmosphere.
Prince Alfred
3 minutes' walk
Historic pub with classic British fare, perfect for a casual meal with a warm, inviting vibe.
Royal Albert Hall
Royal Albert Hall
25 minutes' walk
Iconic venue showcasing concerts, performances, and events, featuring stunning architecture and rich history.
Sherlock Holmes Museum
Sherlock Holmes Museum
25 minutes' walk
Museums dedicated to the legendary detective, featuring memorabilia and engaging exhibits for fans of all ages.
Comedy at the Comedy Store
15 minutes' drive
The Comedy Store hosts stand-up nights, providing laughter and entertainment in a lively atmosphere.
Getting around
  • City Centre
    London 7 min  ·  2.7 mi
  • Airports
    London City (LCY) 30 min  ·  12.2 mi
    London Heathrow (LHR) 37 min  ·  15.3 mi
  • Train
    Paddington Station 14 min  ·  3700 ft
  • Underground
    Bayswater Tube Station 3 min  ·  700 ft
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Property information and rules
Check-in
from 13:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 10.0 per person.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
125
Former name
Best Westen

Reviews and Ratings

Feedback about Phoenix Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Phoenix Hotel is frequently praised for its excellent location near Bayswater tube station, making it easy to explore London, and many appreciate the proximity to Kensington Gardens. Guests often find the rooms clean and sufficiently spacious, with comfortable beds, though some have noted the absence of air conditioning. A highlight for many is the enjoyable breakfast, offering a good selection to start the day.
Show moreShow less
Review score
Based on 3338 verified reviews
8.5 /10
Great
92 %
Recommend
Location
9.3/10
Free WiFi
8.9/10
Breakfast
7.5/10
Paid Wi-Fi
7.8/10
Pros
Friendly staff
Clean rooms
Convenient location
Easy check-in
Luggage storage
Cons
Dated furnishings
Lumpy mattresses
Guest reviews
based on 3338 reviews
8.5/10
based on 5813 reviews
8.3/10
Victoria from United Kingdom
Single
standard room
3 nights in November 2025
|
Reviewed: January 26, 2026
6/10
cramped room squeaky floors
the location was acceptable, near the tube station.
I encountered some issues . the triple family room i booked was cramped. Barely any space existed to move around, let alone place luggage. the floors squeaked loudly with every step. it felt more like a closet than a proper room, especially considering the price.
0 Helpful
Hudson from Canada
Single
single room
4 nights in November 2025
|
Reviewed: January 08, 2026
9/10
convenient location friendly staff quiet room
I found the location convenient to both bayswater and queensway tube stations. kensington gardens are also nearby. the staff were friendly and helpful. This created a positive atmosphere. my room overlooked the square gardens. It was quiet, as the building is away from main roads.
The air cooler was not functioning properly. It needed cleaning.
0 Helpful
Samuel from United Kingdom
Single
standard room
3 nights in October 2025
|
Reviewed: December 24, 2025
6/10

adequate stay with some drawbacks

poor insulation smaller room
i was disappointed with the room i received it was smaller than expected. the noise insulation was poor i could clearly hear conversations from adjacent rooms. this.
0 Helpful
Jonathan from United Kingdom
Single
standard room
3 nights in October 2025
|
Reviewed: December 10, 2025
7/10
tube stations nearby restaurants slow elevator missing stairs
the hotel is very close to multiple tube stations. several restaurants and stores are nearby (i visited a lovely cafe).
the elevator was quite slow. there were no stairs available for use (this was inconvenient).
0 Helpful
Questions of the users
About Phoenix Hotel
Is there a heating system in the guest rooms, and how does it operate?
10 October 2024
All guest rooms are equipped with central heating.
Are air conditioning units provided in the accommodations?
18 March 2025
There is no air conditioning available in the rooms, but fans are provided for comfort.
What are the breakfast serving hours during the week?
5 June 2024
Breakfast is served from 7:00 AM to 10:00 AM Monday to Saturday, and from 7:30 AM to 10:15 AM on Sundays.
Is there an option for late check-out at the hotel?
19 February 2025
Check-out time is at 11:00 AM, with a complimentary late check-out option available until 1:00 PM. Any later departures may incur an additional charge.
Is high-speed internet access available for guests?
22 January 2025
The hotel provides good WiFi internet access, suitable for business needs.
Are tea and coffee facilities included in the guest rooms?
13 November 2024
Rooms come with complimentary tea and coffee making facilities.
Is there a facility for guests to store luggage after check-out?
8 September 2024
There is a luggage storage service available for guests to keep their bags after checking out.
Can guests receive parcels or deliveries prior to checking in?
30 April 2025
Parcels can be received at the hotel before check-in if named correctly on the package.
Is there an elevator in the hotel for guests with mobility concerns?
9 December 2024
The hotel features a lift for ease of access, accommodating guests with mobility issues.
What types of payments are accepted at the hotel, and is a deposit required?
25 July 2024
Visa Debit cards are accepted for payment, and no deposit is required upon check-in.

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