"Good free parking outside the front of the hotel, good snackbar and bar area."
David from United Kingdom
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"We were in a third floor, front facing balcony room (323), which was a decent size, with clean bathroom and pleasant views from the balcony (pictured)."
Andrew S from United Kingdom
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"Parking direct in front of the hotel without extra payment."
Thomas from Germany
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4-star urban retreat in San Sebastián with family-friendly amenities
Comfortable Accommodations
Hotel Palacio De Aiete offers a selection of rooms, including Superior rooms with raindrop effect showers and Deluxe Rooms that provide exclusive access to a solarium terrace. Guests can choose from various arrangements, such as double beds or twin beds with the option for an extra bed or crib on request. All rooms are equipped with a complimentary bottle of water and feature wooden floors that enhance the warmth of the space.
Culinary Experiences
The on-site Haizea Restaurant provides market cuisine with an avant-garde touch and offers a daily special menu for lunch during weekdays. Guests can select from an à la carte menu available from Monday to Sunday, as well as enjoy a continental breakfast option that includes hot drinks and natural orange juice. The restaurant features a pleasant terrace for outdoor dining options.
Location and Accessibility
Situated in a tranquil residential area, the hotel provides easy access to the highlights of San Sebastián. Guests can reach downtown in approximately 20 minutes on foot or use the nearby bus service with a stop 100 meters away at MUNTO. The proximity to Aiete's palace park enhances the appeal of the location with lush landscapes for leisurely strolls.
Wellness and Fitness Facilities
The hotel features a well-equipped fitness room with various exercise machines, allowing guests to maintain their workout routine during their stay. Additionally, guests can enjoy a range of massage options with treatments tailored to individual needs, including relaxing and tension-relieving massages. The hotel's commitment to wellness supports guests' desire for relaxation and rejuvenation.
Family-Friendly Policies
Hotel Palacio De Aiete welcomes pets of up to 8 kilos per room, making it a suitable choice for guests traveling with small dogs. Families can benefit from tailored room configurations that allow for additional beds or cribs upon request. The hotel is structured to ensure a pleasant stay for families, encouraging exploration and enjoyment of the nearby parks and attractions.
Highlights
Dining: Haizea Restaurant with market cuisine
Comfort: Superior room with raindrop effect shower
Family-Friendly: Pets allowed up to 8 kilos
Accessibility: 20-minute walk to downtown
“Nestled in a quiet residential area, this modern hotel offers a peaceful retreat with easy access to San Sebastian's vibrant city center. I appreciate the free parking and the rooftop terrace, where panoramic views add to the appeal. The on-site Basque restaurant is definitely a highlight.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Hotel Palacio De Aiete offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double or Twin Room
2 persons
14 sq. feet
1 Double bed
Air conditioning
Heating
room details
Superior Double Room Balcony
2 persons
16 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Deluxe Queen Room
2 persons
25 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Hotel Palacio De Aiete offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Cookware/ Kitchen utensils
Services
Paid shuttle service
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Sun terrace
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
At Hotel Palacio De Aiete, dining transforms into a genuine exploration of Spanish culinary artistry. Immerse yourself in a setting that celebrates traditional flavors, offering a delightful taste of the region's rich gastronomic heritage. Experience the joy of carefully crafted pintxos and a variety of breakfast delights that reflect the local culture.
HAIZEA
Spanish
Ambiance
Warm and inviting atmosphere with traditional decor that echoes the charm of local culture.
Key Offerings
Savor an authentic selection of pintxos, known for their meticulous preparation and impressive presentation. Ideal for leisurely breakfasts featuring a range of exquisite and fresh products.
Reservation
no
Breakfast only; hours vary.
Hotel Palacio De Aiete Location
Goiko Galtzara Berri, 27, San Sebastian, 20009,
Explore San Sebastian
Experience San Sebastian
Top Attractions
Activities
Dining
Entertainment
Aiete Park
7 minutes' walk
A peaceful park featuring beautiful gardens and scenic paths, ideal for leisurely strolls and family picnics.
Miramar Palace
18 minutes' walk
Historic palace offering regal architecture and stunning views over the bay, with lovely gardens to wander through.
La Concha Beach
20 minutes' walk
Famed beach known for its scenic bay and soft sands, perfect for sunbathing and beach activities.
San Telmo Museum
25 minutes' walk
Museum dedicated to Basque society and culture, housed in a former convent, featuring fascinating exhibits.
Hiking at Monte Igueldo
25 minutes' walk
Hiking trails with stunning panoramic views of San Sebastian; perfect for outdoor enthusiasts.
Wellness at Aiete Park
7 minutes' walk
Relaxation options in a serene setting, with yoga sessions often hosted amidst the park's enchanting scenery.
Il Doppio Pizzeria & Delicatessen
3 minutes' walk
Charming pizzeria serving authentic Italian dishes, famous for its wood-fired pizzas and cozy atmosphere.
Ulia Restaurant
11 minutes' walk
Modern Basque cuisine with stunning sea views, featuring fresh seafood and seasonal ingredients.
Kursaal Congress Centre and Auditorium
30 minutes' walk
Cultural hub hosting music events and film festivals, with striking architecture and a vibrant atmosphere.
Parte Vieja Tapas Bars
25 minutes' walk
Lively area filled with pintxo bars offering a casual dining experience, perfect for tasting local specialties.
Getting around
City Centre
San Sebastian 22 min · 1.1 mi
Airports
San Sebastian (EAS) 34 min · 13.9 mi
Pamplona (PNA) 133 min · 54.8 mi
Train
San Sebastian Train Station 23 min · 1.2 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 05:00-12:00
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 18.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
Spanish
Year renovated:
2009
Number of floors:
4
Number of rooms:
70
Reviews and Ratings
Feedback about Hotel Palacio De Aiete from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Hotel Palacio De Aiete offers spacious rooms and convenient free parking in front of the hotel. Guests appreciate its location with easy access to the city center by bus, or a pleasant walk to a lovely park nearby. The on-site café is praised for its great food and amazing coffee; however, some guests have noted the absence of tea or coffee making facilities in the rooms. Overall, it's considered a great value for money.
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Review score
Based on 1453 verified reviews
8.3 /10
Great
88 %
Recommend
Cleanliness
8.9/10
Comfort
8.9/10
Breakfast
7.6/10
Location
7.7/10
Pros
Comfortable room
Good breakfast
Helpful staff
Cons
Small bed
Insecure bike storage
Difficult parking
Guest reviews
based on 1453 reviews
8.3/10
based on 4084 reviews
8.4/10
Leonard from Germany
Single
Double or Twin Room
4 nights in November 2025
|
Reviewed: February 03, 2026
9/10
spacious room separate shower extensive menu
The room was spacious. It included a minibar and a safe. The bathroom featured two sinks and a separate shower. The hotel has a restaurant and a bar, both with extensive menus.
The gym equipment seemed a little dated.
0 Helpful
Alan from United Kingdom
Couple
superior double room
3 nights in November 2025
|
Reviewed: December 24, 2025
9/10
a romantic getaway
professional staff necessary facilities comfortable beds
the staff was very professional. the room included all necessary facilities. i enjoyed my stay! i found everything quiet each night. the beds provided were very comfortable too.
the breakfast had small selections of mostly bread and pastries.
Facilities
9/10
the gym includes three treadmills and two stationary bikes. the pool area features twenty loungers and a shaded section. i appreciated the well kept and modern fitness amenities throughout my stay. the food was AMAZING!!!
0 Helpful
|
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Colin from United Kingdom
Family with children
Superior Double Room
3 nights in August 2025
|
Reviewed: October 22, 2025
6/10
The parking situation was INCREDIBLY annoying. Cars were parked over two spaces. Staff did not assist, even after I informed them and the car plates were registered at check-in. I found this unhelpful.
0 Helpful
Francis from France
Single
Superior Double Room Balcony
3 nights in June 2025
|
Reviewed: June 30, 2025
9/10
ideal parking quiet neighborhood helpful staff
The reception staff provided information regarding transport into the city center. I found free parking near the hotel which was ideal. The neighborhood seemed quiet and safe at night.
The hotel lacks soundproofing, so I heard noises from other rooms.
0 Helpful
Alexander from Germany
Single
Superior Double Room Balcony
3 nights in June 2025
|
Reviewed: June 26, 2025
8/10
friendly staff cute bar easy access
the staff was friendly. a cute bar was available. the hotel provided easy access to the city center by bus.
the hotel rooms are not modern, they have seen better days.
0 Helpful
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Questions of the users
About Hotel Palacio De Aiete
I am planning to travel with two small dogs. Is it possible to accommodate them at the hotel, and will there be an extra charge?
12 February 2024
The hotel allows only one dog per room, with a maximum weight of 8 kg. An additional fee of 16 euros per night applies. Thank you for understanding.
Can you confirm if the parking options available are secure and if there is any cost associated with it?
23 February 2024
There is free parking available in front of the hotel. Additionally, a secure closed parking option is available for 12.10 euros per night, subject to availability.
Is there an option for parking that is covered, or does the hotel only offer open parking?
5 March 2024
The hotel has a closed parking facility, but it is not covered. The fee is 12.10 euros per day, including VAT, and it's subject to availability.
Are pets other than dogs allowed at the hotel, such as cats, and is there an additional cost for this?
19 March 2024
The hotel welcomes pets, but only dogs up to 8 kg are permitted. An additional fee of 16 euros per night is applicable for dogs. Unfortunately, cats cannot be accommodated.
Is there regular public transportation available to take me from the hotel to the city center and the nearby beaches?
7 April 2024
Yes, a bus stop is available just a 2-minute walk from the hotel, offering three different lines that will take you directly to the city center and beaches.
Is there a shuttle service available from Bilbao Airport to the hotel?
8 April 2024
Unfortunately, there is no shuttle service from Bilbao Airport to the hotel. A bus from Lurraldebus to San Sebastián city center is recommended, followed by a taxi or local bus to reach the hotel.
Do triple rooms at the hotel come equipped with private bathrooms?
16 April 2024
Yes, all triple rooms feature a private bathroom for guests' convenience.
Can I bring a larger dog weighing 20 kg to stay at the hotel for a fee?
25 April 2024
The hotel only permits dogs up to 8 kg, and unfortunately, larger dogs cannot be accommodated.
Is free parking available on the premises, and is it necessary to reserve a spot in advance?
30 April 2024
Free parking spaces are available but are subject to availability upon arrival. Reservations for parking spots are not possible.
Are there food options available at the hotel, like breakfast or meals?
3 May 2024
The hotel offers various dining options, including a continental breakfast served daily, and a restaurant menu featuring a special of the day on weekdays.
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