Novotel Krakow City West, Krakow ➤ Reviews, Rooms & Prices 2026

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About the Hotel

Al. Armii Krajowej 11, Krakow, Poland, 30-150

Near Jordan Park and Blonia

Great

8.7

8.9

/10

3.8

4.3

Loved by Novotel Krakow City West guests

Spacious rooms
Delicious meals
Attentive staff
Well-equipped fitness

"Had a swimming pool, where had a place for small children and also for adults."

Jani from Finland

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"The breakfast was great, a choice of hot and cold items."

Conor Curran from United Kingdom

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"Excellent facilities. Excellent pool and gym. Also has a PlayStation for kids to indulge in during the day"

Haris from Saudi Arabia

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Amenities

Novotel Krakow City West offers 7 meeting rooms totaling 500 square meters, accommodating various corporate needs. The hotel includes a fitness center and an indoor swimming pool for relaxation and exercise. Guests can enjoy a children's play area, catering to the needs of families traveling with kids.

Rooms

The hotel features 305 rooms, including 112 suites, all designed for comfort and convenience. Accommodations contain a minibar and satellite TV, ensuring guests stay entertained and refreshed. Each room comes with a modern en-suite bathroom, enhancing the overall experience for visitors.

Location

Situated 4 km from Krakow's city center, the hotel offers easy access to major attractions like Wawel Castle and the Main Market Square. The nearby A4 motorway allows convenient travel to both Katowice and Auschwitz. The surrounding area boasts an array of shopping and dining options for guests to explore.

Dining

The on-site restaurant, Novotel Cafe, serves a diverse menu with both international and Polish cuisine. Guests can enjoy a buffet breakfast each morning, featuring a variety of fresh options. A bar area offers a selection of beverages for relaxation after a day of sightseeing.

Business

For business travelers, Novotel Krakow City West includes comprehensive meeting facilities with audio-visual equipment. The hotel provides dedicated services for event planning and coordination. High-speed internet access ensures connectivity during meetings and conferences.

Highlights

Location: 4 km from Krakow's city center

Rooms: 305 rooms including 112 suites

Dining: On-site restaurant Novotel Cafe

Business: Comprehensive meeting facilities

“Novotel Krakow City West strikes me as a particularly solid choice for families, balancing a modern aesthetic with practical amenities like in-room kettles and refrigerators. The hotel's commitment to sustainability, alongside its dedicated kids' club and proximity to Krakow's attractions via public transport, makes it a well-rounded base for exploring the city.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.4/10Review score

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Highlights from guests

Sports & FitnessActive Escape

The gym has everything! Plus, both adults and kids loved the swimming pool. Great way to unwind after a busy day.

Marcus from Sweden

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DiningBreakfast Bonanza

The breakfast selection was outstanding! So many choices, both local and international. It really was one of the best ever.

Nadia from Ukraine

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Room FeaturesSpacious Comfort

Our executive queen room was perfect! Plenty of space, plus a coffee maker. The hotel kept everything well-stocked.

Isabelle from France

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Guest ParkingEasy Parking

The parking lot is huge! Finding a space was never a problem. A real plus when driving.

Thomas from Canada

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Select your room type

Novotel Krakow City West offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room two single beds

2 persons

325 sq. feet

2 Single beds

Shower

Heating

room details

Superior Double Room

2 persons

325 sq. feet

1 King-size bed

Shower

Heating

room details

Executive Room Two Big Beds

2 persons

325 sq. feet

2 Double beds

Coffee machine

Heating

room details

Executive Twin Room

2 persons

325 sq. feet

2 Single beds

Shower

Coffee machine

room details

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Facilities

Novotel Krakow City West offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Badminton
Table tennis

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games
Children's play area
Kids club
Game room

Spa & Leisure

Indoor swimming pool
Sun terrace
Garden area
Leisure/ TV room
Sauna

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Novotel Krakow City West, guests can savor delightful European cuisine in a family-friendly atmosphere at Novo Square. With a blend of traditional and modern touches, this dining experience promises to cater to a variety of palates, including vegetarian and gluten-free options, making it ideal for both casual and romantic meals alike.

Novotel Krakow City West Restaurant photo

Novo Square

European

Ambiance

A charming mix of modern and traditional settings, perfect for families and intimate dinners alike.

Key Offerings

Indulge in a selection of vegetarian and gluten-free dishes, all thoughtfully prepared to satisfy diverse tastes. Enjoy a casual meal or a drink at the bar, where the atmosphere is welcoming and vibrant.

Reservation

Open daily from 11:00 to 23:00.

Novotel Krakow City West Location

Al. Armii Krajowej 11, Krakow, Poland, 30-150

Map view

Al. Armii Krajowej 11, Krakow, Poland, 30-150

City landmarks

Castle

Wawel Royal Castle

2.0 mi

Square

Main Square

1.8 mi

Landmark

Krakow's Rynek Glowny Central Square

1.9 mi

Landmark

Kosciuszko's Mound

2.0 mi

Museum

The Cloth Hall

1.9 mi

Museum

National Museum in Krakow

1.3 mi

Church

St. Mary's Basilica

2.0 mi

University

Collegium Maius Great College

1.7 mi

Landmark

Old Town

1.8 mi

Park

Blonia

1.4 mi

Church

Wawel Cathedral

2.0 mi

Landmark

Krakow Barbican

2.0 mi

Park

Jordan Park

1.2 mi

Landmark

Saint Barbara's Church

2.0 mi

Museum

Cracow Historical Museum

1.8 mi

Landmark

Planty Park

2.1 mi

Landmark

Saint Florian's Gate

2.0 mi

Stadium

Cracovia Stadium

1.3 mi

Landmark

Bazylika Mariacka

2.0 mi

Landmark

Wisla Krakow Stadium

1.1 mi

Church

Church of Saint Apostles Peter and Paul

2.1 mi

Landmark

Monument of the Wawel Dragon

2.0 mi

University

AGH University of Science and Technology

4400 ft

Church

St. Francis of Assisi Church and Monastery

1.9 mi

Tower

Town Hall Tower

1.8 mi

Museum

Rynek Underground

1.9 mi

Landmark

Church of St. Andrew

2.1 mi

Museum

Lost Souls Alley

1.9 mi

Church

Kosciol pw. Swietego Wojciecha

2200 ft

Landmark

Adam Mickiewicz Monument

1.9 mi

Nearby

Church

Kosciol pw. Swietego Wojciecha

1600 ft

Restaurants

Wspolwinni

1500 ft

Armii Krajowej 19

Restauracyjka Alibi

1200 ft

al. Armii Krajowej 6

Restauracja Folk

4100 ft

Piastowska 22

Explore Krakow

Local Experiences

Wawel Royal Castle

10-minute drive

An iconic symbol of Polish heritage, featuring stunning architecture and rich history. Guided tours are available.

Main Square

10-minute drive

A vibrant heart of Krakow, surrounded by historic buildings and lively cafes. Ideal for people-watching.

National Museum in Krakow

25-minute walk

Home to impressive collections of Polish art, offering free admission on certain days. Perfect for art enthusiasts.

St. Mary's Basilica

10-minute drive

A stunning Gothic church known for its intricate altarpiece and hourly trumpet signal. A must-see landmark.

Henryk Jordan Park

25-minute walk

A tranquil park suitable for jogging and picnicking. A perfect spot for relaxation amidst nature.

Krakow Bike Tours

10-minute drive

Guided bike tours offering unique perspectives on the city. Rentals are available nearby.

Wspolwinni

6-minute walk

Charming eatery featuring Polish cuisine with modern twists. Reservations recommended for weekend dinner.

Restauracja Folk

5-minute drive

Offers traditional Polish dishes in a cozy setting. Great vegetarian options are available.

Krakow Live Music Bar

10-minute drive

A lively venue featuring local bands and themed nights, ideal for vibrant nightlife experiences.

Teatr Bagatela

10-minute drive

A popular theater showcasing a variety of performances, including family-friendly shows. Check the schedule for events.

Getting around

City Centre

Krakow6 min · 2.2 mi

Airports

John Paul II International Krakow-Balice (KRK)21 min · 8.3 mi

Katowice (KTW)153 min · 63.4 mi

Train

Kraków Main Station6 min · 2.3 mi

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at PLN 50 per day.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel Novotel Krakow City West guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, French, Spanish, Italian, Polish, Russian, Ukrainian

Year renovated:

2008

Number of floors:

Number of rooms:

305

Former name

Bronowice

Reviews and Ratings

Feedback about Novotel Krakow City West from previous guests about their experience.

Review summary

Based on recent reviews

Novotel Krakow City West is often described as a beautiful and modern hotel, located a short distance from the city center, easily accessible by taxi or bus. Guests frequently highlight the excellent and varied breakfast, with many options available. The hotel boasts amenities like a swimming pool and a play area, making it a good choice for families; some have noted that the pool isn't always heated as expected. Conveniently, a Circle K store is located across the street for snacks and drinks.

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Review score

Based on 1206 verified reviews

8.5/10

Great

89%

Recommend

Staff

9.1/10

Breakfast

9.0/10

Paid Wi-Fi

7.6/10

Location

8.4/10

Pros

Helpful staff

Clean rooms

Good breakfast

Warm pool

Cons

Expensive parking

Daniel from United Kingdom

Family with children

Executive Queen Room

3 nights in November 2025

Reviewed:January 26, 2026

7/10

Acceptable Stay

swimming poollap swimminggood breakfastbreakfast optionsgood airair conditioningcold dumplingsdry dumplingsgreasy saucecheap saucesparse friesfew fries

I appreciated the swimming pool. It allowed for lap swimming even though it was a bit short. Breakfast offered good options. Croissants and watermelons were particularly good. The air conditioning in my room worked very well. It kept the space cool during a heat wave.

My dinner experience left much to be desired. Dumplings on my kid's menu were cold and dry. They seemed lonely without any accompanying veggies. The fries seemed sparse. It gave the impression that the waiter took some before serving.

0 Helpful

Aaron from United States

Family with children

Superior Double Room

2 nights in November 2025

Reviewed:January 12, 2026

9.5/10

Comfortable stay!

polite stafffamily sofabig bed

The staff was very polite. I was allowed to use the swimming pool before leaving. The room included a big bed and a sofa. I found this to be beneficial for my family.

I had to pay extra for parking.

Location

9/10

The hotel is a bit outside the city center. A bus stop is right in front of the building. This makes getting around easy, which I appreciated.

Facilities

10/10

The hotel offered a swimming pool. I also saw a fitness center available . There was also a children's corner with two x-boxes available.

0 Helpful

Sebastian from Germany

Single

Superior Double Room

3 nights in November 2025

Reviewed:December 16, 2025

9.0/10

Solid Choice for a Visit

effective air conditioningbreakfast selectionstrong chemical

I found the air conditioning effective, maintaining a cool room temperature. The kettle in the room allowed for convenient hot beverages. I appreciated having a dedicated space for swimming laps. Breakfast had a good selection of fresh fruits including watermelon and nice croissants.

The gym staff started cleaning with strong chemicals, causing dizziness. I felt uncomfortable during my workout. The reception did not apologize and explained it was a third-party service.

Rooms

9/10

The room provided a comfortable bed. Guests can make tea and coffee in their rooms. The bathroom included basic toiletries like shampoo and soap from dispensers.

Location

8/10

The hotel is accessible via public transportation. It is easy to take a bus from the hotel to the town center. The bus stop is close.

Dining

9/10

The breakfast area has a wide variety of foods. Fresh juice is readily available. There are fresh fruits and tasty baked goods. The breakfast was very nice!

Service

10/10

The staff was very friendly and helpful. Reception is spacious and had comfortable seating. A playstation is accessible for kids. The reception staff were really great

0 Helpful

Isabella from Italy

Family with children

Executive Queen Room

3 nights in August 2025

Reviewed:November 12, 2025

9.0/10

lovely stay with excellent amenities

helpful staffbreakfast choiceconvenient parkingweak lighting

I found the staff helpful and friendly . the breakfast had excellent choices, i especially liked the gluten-free bread. the hotel offered convenient parking. A circle k across the street provided easy access to snacks and drinks.

the room required a little more light, as the lighting felt somewhat weak. i also noticed there were few power ports available in the room.

Rooms

9/10

the room was clean and well kept with comfortable beds. i appreciated the quietness of the room. the availability of a large tv in the foyer (showing the olympics!) was a nice touch.

Dining

9/10

breakfast options were extensive and of good quality. i appreciated the availability of gluten-free bread (it was such a nice touch!). the restaurant looked great regarding eu standards.

Location

8/10

the hotel is close to public transport links, made getting around easy. it is not far from the city center, and traveling there was straightforward. a circle k store is conveniently located across the street from the hotel.

Service

10/10

The staff was nice and helpful. They assisted with everything we needed. reception staff were also polite (i really appreciated their attitude!). their kindness contributed positively to my experience.

0 Helpful