Can I bring my well-behaved Labrador dog along during my stay?
8 December 2024
Pets are welcome at the hotel with an additional fee of €25 for the entire stay. Up to two pets are allowed per room.
75 photos
Nh Canciller Ayala Vitoria, Vitoria-Gasteiz
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Key details
About the Hotel
Ramon Y Cajal, 5,
Vitoria-Gasteiz,
Spain,
01007,
Basque Country
- Close to the city center
Great
8.5
8.6
3.4
4.2
Loved by Nh Canciller Ayala Vitoria guests
"The views over the forested city are just the best view perhaps of any hotel we've ever been in."
"The hotel is in a very good location: close to the city centre, in front of the Cathedral, close to the University."
"Great location, easy accessible by public tram, and easy walk to old town, with good restaurants and good sightseeing."
Location
The NH Canciller Ayala Vitoria is situated in the
Rooms
The hotel features 173 guest rooms furnished in a grey, black, and white palette. Options include Standard Rooms, Family Rooms with sofabeds, and
Dining
Meetings & Events
The hotel has six meeting rooms, accommodating events from small meetings to large conventions of up to 250 people. The dedicated event staff provides technical equipment and catering options. Wedding services, including personalized menus and decorations, are also available.
Pet-Friendly Policies
The NH Canciller Ayala Vitoria welcomes pets up to 25 kg, with a maximum of two per room. A nominal fee is applicable for pet stays. Guide dogs are exempt from charges.
Highlights
Location: Central location overlooking the city's biggest landmarks
Rooms: 173 guestrooms with views over Florida Park
Dining: Quejana Restaurant with Basque and international dishes
Meetings: 6 meeting rooms accommodating up to 250 people
Pets: Dogs and cats allowed with a fee
Events: Wedding services with personalized menus
“This property's location scores points, with central access to Vitoria-Gasteiz, though noise from thin walls may prove an issue. Meeting facilities appeal to business travelers; however, added costs like parking and breakfast disappoint relative to value. Serviceable but not exceptional; trade-offs define the stay.”
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Select your room type
Nh Canciller Ayala Vitoria offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double or Twin Room
2 persons
240 sq. feet
2 Single beds
Shower
Heating
room details
Standard Double or Twin Room
2 persons
165 sq. feet
2 Single beds
Shower
Heating
room details
Junior Suite Balcony
2 persons
270 sq. feet
2 Single beds
Shower
Heating
room details
New Style Suite Terrace View
2 persons
295 sq. feet
1 Double bed
Shower
Heating
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Nh Canciller Ayala Vitoria offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
At NH Canciller Ayala Vitoria, guests can delight in an array of dining experiences that celebrate local flavors and international fare. Quejana restaurant invites travelers to explore culinary creativity, while the bar offers a cozy spot to unwind with scenic views of Florida park.
Nh Canciller Ayala Vitoria Location
Ramon Y Cajal, 5,
Vitoria-Gasteiz,
Spain,
01007,
Basque Country
Map view
Ramon Y Cajal, 5,
Vitoria-Gasteiz,
Spain,
01007,
Basque Country
City landmarks
Church
Cathedral of Santa Maria de Vitoria
3500 ft
Museum
ARTIUM-Basque Contemporary Art Centre-Museum
3700 ft
Landmark
Museo Fournier de Naipes de Alava
3300 ft
Church
Iglesia de San Vicente Martir
2100 ft
Landmark
Plaza Espana Plaza Nueva
2200 ft
Landmark
Casa del Cordon
2900 ft
Museum
Museo de Ciencias Naturales de Alava
2600 ft
Landmark
Bibat. Fournier Museum of Archaeology
2800 ft
Landmark
Vitoria-Gasteiz City Walls
3000 ft
Landmark
Estatua De Ken Follett
3100 ft
Landmark
Mural La luz de la Esperanza
2300 ft
Landmark
Deposito de Agua
2200 ft
Event hall
Escoriaza-Esquivel Palace
2500 ft
Landmark
Mural "El Triunfo de Vitoria"
2500 ft
Landmark
Mural Eskuz-Esku Cultura
2600 ft
Nearby
Square
Plaza de la Virgen Blanca
1700 ft
Park
Parque de la Florida
1700 ft
Church
San Miguel Arcangel Church
1800 ft
Museum
Museo de Bellas Artes de Alava
1000 ft
Public Building
Palace of Ajuria Enea
1100 ft
Church
San Antonio komentua
1200 ft
Torre Palacio De Los Varona
1600 ft
Church
Cathedral of Mary Immaculate
1500 ft
Church
Church of San Pedro Apostol
1800 ft
Museum
Museo Diocesano de Arte Sacro
800 ft
Paseo Fray Francisco de Vitoria 3
Museo Armeria Vitoria
900 ft
Calles San Prudencio y Dato
Estatua de El Caminante
1300 ft
Event hall
Palacio De Zulueta
300 ft
Square
Foruen plaza
1900 ft
Museum
Museo de los Faroles
1900 ft
Restaurants
The Bost
500 ft
Calle Florida 5
Pizzeria Dolomiti
300 ft
Calle de Ramon y Cajal
Restaurante Quejana
100 ft
Ramon y Cajal
Bar de tapas y restaurante Senda Berria
200 ft
Paseo de la senda 1
Zabaltegi
500 ft
Parque de la Florida
PerretxiCo
1300 ft
calle San Antonio numero 3 bajo
Taberna Tximiso
1100 ft
Calle Manuel Iradier 8
Restaurante Xixilu
1100 ft
Plaza Amarika
Restaurante Vitoria
1000 ft
Portal de Castilla
La Escotilla
1300 ft
San Prudencio 5
Explore Vitoria-Gasteiz
Local Highlights
Museo de Bellas Artes de Alava
5 minutes' walk
Art museum featuring a rich collection of local and international artworks, offering thematic exhibitions and guided tours.
Plaza de la Virgen Blanca
7 minutes' walk
Historic plaza surrounded by beautiful architecture, an ideal spot for relaxation and local events.
Iglesia de San Vicente Martir
10 minutes' walk
A stunning Gothic church known for its intricate architecture and historical significance in the city's culture.
Cathedral of Santa Maria de Vitoria
13 minutes' walk
Impressive cathedral boasting spectacular views from its towers, with guided tours available to share its history.
Parque de la Florida
7 minutes' walk
Beautiful park ideal for family picnics, walking paths, and a charming botanical garden offering tranquility.
Vitoria-Gasteiz City Walls
11 minutes' walk
Historic city walls offering a glimpse into the area's past, combined with scenic walkways and views.
Restaurante Quejana
1 minute' walk
Traditional Basque cuisine with a cozy ambiance, specializing in local dishes like lamb and seafood.
The Bost
2 minutes' walk
Charming eatery focusing on tapas and Basque specialties with a warm atmosphere suitable for casual dining.
Bar de tapas y restaurante Senda Berria
1 minute' walk
Vibrant tapas bar serving a variety of local small plates, ideal for a laid-back dining experience. Reservations suggested.
Plaza Espana Plaza Nueva
8 minutes' walk
Lively venue for open-air concerts and cultural events. A great gathering spot for locals and visitors alike.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at EUR 19 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of EUR 17.34 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
Spanish
Year renovated:
2007
Number of floors:
10
Number of rooms:
190
Former name
NH Canciller Ayala
Reviews and Ratings
Feedback about Nh Canciller Ayala Vitoria from previous guests about their experience.
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Pros
Excellent location
Friendly staff
Lovely view
Great breakfast
Cons
Small garage
Old towels
Guest reviewsbased on 1610 reviews
Owen from Australia
Business traveller
Superior Double or Twin Room
3 nights in November 2025
|
Reviewed:December 14, 2025
9.0/10
Central Location with Excellent Amenities
secure parkinggood varietydated decor
I found the underground car parking very secure. This was important as I had equipment. The hotel's proximity to the city center allowed easy access to various attractions! The breakfast variety ensured a satisfying start to the day.
The room decor was dated and could use some refreshing. The air conditioning unit emitted a slight tobacco smoke odor, a bit bothersome.
Dining
9/10
Breakfast offered many choices and fulfilled every need. The bar was also a great spot to eat. It made dining very convenient after a long day of meetings, and the service was always attentive.
Rooms
8/10
The hotel allocated a room that overlooked the park! It offered beautiful views, especially from the upper floors. The size of the room was also very adequate, and it included a fridge.
Facilities
9/10
EV charging was available in the hotel parking. This was helpful. The safe bicycle storage in the garage provided peace of mind. It meant that I could explore the surrounding areas easily.
Location
10/10
The hotel is close to the city centre. I could walk everywhere easily! It also overlooks Florida Park! providing a peaceful and scenic backdrop, it was really advantageous.
0 Helpful
|
Arthur from United Kingdom
Business traveller
Standard Double or Twin Room
3 nights in November 2025
|
Reviewed:December 14, 2025
8.5/10
Wonderful Hotel Location
great locationbreakfast varietyon-site parkingnoise insulation
The location was fabulous. It was opposite the park. The hotel was also close to the center. I liked this very much. Breakfast was a great experience, I appreciated the variety. Parking on site was a convenience, especially in a busy area.
I found poor internal noise insulation affected my stay, noise transferred easily from nearby rooms. I suggest requesting a room on a top floor if quiet is essential.
Location
9/10
The hotel's position across from the park provides a scenic view and easy access to green spaces, offering a refreshing contrast to the urban environment. The proximity to the city center means key attractions, shopping, and dining are readily accessible, streamlining exploration.
Service
8/10
Staff attentiveness at the front desk ensured smooth check-in and check-out experiences, and requests were handled with professionalism. The breakfast service was well-managed. Options were replenished promptly, and the area was kept clean throughout the morning.
0 Helpful
|
john from united kingdom
Couple
standard double or twin room
3 nights in August 2025
|
Reviewed:September 30, 2025
8.3/10
solid stay with central convenience
excellent locationfriendly staffclean facilities
The hotel's location was excellent. It made exploring the city easy. i found the staff to be friendly and helpful throughout my stay. the cleanliness of the hotel and its facilities also stood out to me. the room view was just amazing!!!
the decor seemed old.
Service
9/10
The staff demonstrated excellent assistance. Their friendly approach made interactions simple. they always acted with kindness and efficiency when managing guest requests. i was impressed by their commitment.
Facilities
8/10
the hotel features convenient underground parking and clean, well-kept public areas. i noticed a business center available to guests. the restaurant offered a diverse menu, with seating to accommodate many patrons.
Rooms
8/10
My standard room included toiletries and a coffee maker. it offered sufficient space for luggage and movement. the room had blackout curtains. This allowed better sleep during daylight hours.
0 Helpful
|
Chris from United Kingdom
Business traveller
standard double or twin room
3 nights in June 2025
|
Reviewed:June 30, 2025
9/10
convenient stay
helpful staffev chargingbreakfast variety
the hotel is near parque florida. the staff were nice. ev charging was available in the hotel parking, it was very useful. breakfast included many options.
0 Helpful
Questions of the users
About Nh Canciller Ayala Vitoria
Is there parking available, and what is the cost?
10 January 2025
The hotel offers onsite parking at a rate of €19 per day. Parking is available on a first-come, first-served basis.
Are there height restrictions for parking, especially for vehicles with roof boxes?
25 March 2025
The parking garage has a height limit of 2.05 meters, so vehicles taller than this may need alternative arrangements.
What are the restaurant hours, and can a table be reserved?
15 April 2025
The restaurant operates Monday to Friday from 13:00 to 15:30 and 20:30 to 23:00. On weekends, hours are from 13:30 to 15:30 and 20:30 to 23:00. Reservations can be made.
Is there a charge for motorcycle parking?
5 February 2025
Motorcycle parking is available at a rate of €9.07 per night, tax included.
Are cribs available for young children upon request?
12 May 2025
Cribs can be provided, but availability is subject to the hotel's resources. It's recommended to mention this during the reservation.
Can my small pet share the room with me, and what are the fees?
20 August 2024
Pets are accepted with an additional charge of €25 for the entire stay, and up to two pets are allowed in each room.
Is there a gym or fitness center available for guests to use?
3 September 2024
Unfortunately, there is no gym or fitness area at the hotel.
Can I reserve a parking spot in advance if I book a room?
30 November 2024
Reservations for parking are not available. Spaces are assigned based on arrival.
What is the cost for breakfast at the hotel?
17 October 2024
Breakfast is priced at €11.90 per person, featuring a buffet with a variety of options.
Are pets allowed in the hotel's dining areas?
22 November 2024
Pets are not permitted in the breakfast or restaurant areas.Next best alternative
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