Can I bring my well-behaved Labrador dog along during my stay?
8 December 2024
Pets are welcome at the hotel with an additional fee of €25 for the entire stay. Up to two pets are allowed per room. 68 photos
Nh Canciller Ayala Vitoria, Vitoria-Gasteiz
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Key details
About the Hotel
Ramon Y Cajal, 5, Vitoria-Gasteiz, 01007,
- Close to the city center
Great
8.6
8.6
3.4
4.2
4-star city-center hotel with iconic views in Vitoria-Gasteiz
Location
The NH Canciller Ayala Vitoria is situated in the
Rooms
The hotel features 173 guest rooms furnished in a grey, black, and white palette. Options include Standard Rooms, Family Rooms with sofabeds, and
Dining
Meetings & Events
The hotel has six meeting rooms, accommodating events from small meetings to large conventions of up to 250 people. The dedicated event staff provides technical equipment and catering options. Wedding services, including personalized menus and decorations, are also available.
Pet-Friendly Policies
The NH Canciller Ayala Vitoria welcomes pets up to 25 kg, with a maximum of two per room. A nominal fee is applicable for pet stays. Guide dogs are exempt from charges.
Highlights
Location: Central location overlooking the city's biggest landmarks
Rooms: 173 guestrooms with views over Florida Park
Dining: Quejana Restaurant with Basque and international dishes
Meetings: 6 meeting rooms accommodating up to 250 people
Pets: Dogs and cats allowed with a fee
Events: Wedding services with personalized menus
“This property's location scores points, with central access to Vitoria-Gasteiz, though noise from thin walls may prove an issue. Meeting facilities appeal to business travelers; however, added costs like parking and breakfast disappoint relative to value. Serviceable but not exceptional; trade-offs define the stay.”
Select your room type
Nh Canciller Ayala Vitoria offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Superior Double or Twin Room2 persons22 sq. feet2 Single bedsAir conditioningBalconyroom details
- Standard Double or Twin Room2 persons15 sq. feet2 Single bedsAir conditioningBathtubroom details
- Junior Suite Balcony2 persons25 sq. feet2 Single bedsAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Nh Canciller Ayala Vitoria offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Dining Onsite
At NH Canciller Ayala Vitoria, guests can delight in an array of dining experiences that celebrate local flavors and international fare. Quejana restaurant invites travelers to explore culinary creativity, while the bar offers a cozy spot to unwind with scenic views of Florida park.
Nh Canciller Ayala Vitoria Location
Ramon Y Cajal, 5, Vitoria-Gasteiz, 01007,
Explore Vitoria-Gasteiz
Local Highlights
Museo de Bellas Artes de Alava
5 minutes' walk
Art museum featuring a rich collection of local and international artworks, offering thematic exhibitions and guided tours.
Plaza de la Virgen Blanca
7 minutes' walk
Historic plaza surrounded by beautiful architecture, an ideal spot for relaxation and local events.
Iglesia de San Vicente Martir
10 minutes' walk
A stunning Gothic church known for its intricate architecture and historical significance in the city's culture.
Cathedral of Santa Maria de Vitoria
13 minutes' walk
Impressive cathedral boasting spectacular views from its towers, with guided tours available to share its history.
Parque de la Florida
7 minutes' walk
Beautiful park ideal for family picnics, walking paths, and a charming botanical garden offering tranquility.
Anillo Verde
12 minutes' drive
A green belt perfect for hiking and biking with stunning natural scenery. Rental services are available nearby.
Vitoria-Gasteiz City Walls
11 minutes' walk
Historic city walls offering a glimpse into the area's past, combined with scenic walkways and views.
Restaurante Quejana
1 minute' walk
Traditional Basque cuisine with a cozy ambiance, specializing in local dishes like lamb and seafood.
The Bost
2 minutes' walk
Charming eatery focusing on tapas and Basque specialties with a warm atmosphere suitable for casual dining.
Bar de tapas y restaurante Senda Berria
1 minute' walk
Vibrant tapas bar serving a variety of local small plates, ideal for a laid-back dining experience. Reservations suggested.
Plaza Espana Plaza Nueva
8 minutes' walk
Lively venue for open-air concerts and cultural events. A great gathering spot for locals and visitors alike.
Live Music Venue
10 minutes' walk
Welcoming spot featuring weekly jazz nights and live performances, suitable for all ages and music lovers.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 16.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
Spanish
Year renovated:
2007
Number of floors:
10
Number of rooms:
190
Former name
NH Canciller Ayala
Reviews and Ratings
Feedback about Nh Canciller Ayala Vitoria from previous guests about their experience.
Show moreShow less
Pros
Excellent location
Friendly staff
Lovely view
Great breakfast
Cons
Small garage
Old towels
Guest reviewsbased on 1642 reviews
Owen from Australia
Business traveller
Superior Double or Twin Room
3 nights in November 2025
|
Reviewed: December 14, 2025
9.0/10
Central Location with Excellent Amenities
secure parking good variety
I found the underground car parking very secure. This was important as I had equipment. The hotel's proximity to the city center allowed easy access to various attractions! The breakfast variety ensured a satisfying start to the day.
The room decor looked dated and could use some refreshing. The air conditioning unit emitted a slight tobacco smoke odor, a bit bothersome.
Dining
9/10
Breakfast offered many choices and fulfilled every need. The bar was also a great spot to eat. It made dining very convenient after a long day of meetings, and the service was always attentive.
Rooms
8/10
The hotel allocated a room that overlooked the park! It offered beautiful views, especially from the upper floors. The size of the room was also very adequate, and it included a fridge.
Facilities
9/10
EV charging was available in the hotel parking. This was helpful. The safe bicycle storage in the garage provided peace of mind. It meant that I could explore the surrounding areas easily.
Location
10/10
The hotel is close to the city centre. I could walk everywhere easily! It also overlooks Florida Park! providing a peaceful and scenic backdrop, it was really advantageous.
0 Helpful
|
john from united kingdom
Couple
standard double or twin room
3 nights in August 2025
|
Reviewed: September 30, 2025
8.3/10
solid stay with central convenience
excellent location friendly staff clean facilities
The hotel's location was excellent. It made exploring the city easy. i found the staff to be friendly and helpful throughout my stay. the cleanliness of the hotel and its facilities also stood out to me. the room view was just amazing!!!
the decor seemed old.
Service
9/10
The staff demonstrated excellent assistance. Their friendly approach made interactions simple. they always acted with kindness and efficiency when managing guest requests. i was impressed by their commitment.
Facilities
8/10
the hotel features convenient underground parking and clean, well kept public areas. i noticed a business center available to guests. the restaurant offered a diverse menu, with seating to accommodate many patrons.
Rooms
8/10
My standard room included toiletries and a coffee maker. it offered sufficient space for luggage and movement. the room had blackout curtains. This allowed better sleep during daylight hours.
0 Helpful
|
Chris from United Kingdom
Business traveller
standard double or twin room
3 nights in June 2025
|
Reviewed: June 30, 2025
9/10
convenient stay
helpful staff ev charging breakfast variety
the hotel is near parque florida. the staff were nice. ev charging was available in the hotel parking, it was very useful. breakfast included many options.
0 Helpful
Show more reviews
Questions of the users
About Nh Canciller Ayala Vitoria
Is there parking available, and what is the cost?
10 January 2025
The hotel offers onsite parking at a rate of €19 per day. Parking is available on a first-come, first-served basis. Are there height restrictions for parking, especially for vehicles with roof boxes?
25 March 2025
The parking garage has a height limit of 2.05 meters, so vehicles taller than this may need alternative arrangements. What are the restaurant hours, and can a table be reserved?
15 April 2025
The restaurant operates Monday to Friday from 13:00 to 15:30 and 20:30 to 23:00. On weekends, hours are from 13:30 to 15:30 and 20:30 to 23:00. Reservations can be made. Is there a charge for motorcycle parking?
5 February 2025
Motorcycle parking is available at a rate of €9.07 per night, tax included. Are cribs available for young children upon request?
12 May 2025
Cribs can be provided, but availability is subject to the hotel's resources. It's recommended to mention this during the reservation. Can my small pet share the room with me, and what are the fees?
20 August 2024
Pets are accepted with an additional charge of €25 for the entire stay, and up to two pets are allowed in each room. Is there a gym or fitness center available for guests to use?
3 September 2024
Unfortunately, there is no gym or fitness area at the hotel. Can I reserve a parking spot in advance if I book a room?
30 November 2024
Reservations for parking are not available. Spaces are assigned based on arrival. What is the cost for breakfast at the hotel?
17 October 2024
Breakfast is priced at €11.90 per person, featuring a buffet with a variety of options. Are pets allowed in the hotel's dining areas?
22 November 2024
Pets are not permitted in the breakfast or restaurant areas.Next best alternative
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