I'm traveling with a small service dog and have the proper documentation. Can you confirm if service dogs are allowed?
8 November 2024
Unfortunately, dogs are not permitted in the hotel, including service animals.
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Naya Bacalar Lagoon Front Hotel, Bacalar
281US$
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Key details
About the Hotel
Boulevard Aaron Merino Fernandez Reg 16 Mz 70 Lt 3,
Bacalar,
Mexico,
77930,
Quintana Roo
- Near Lago Bacalar
Great
8.0
4.3
4.6
Loved by guests
"Amazing room, set in the jungle, a couple of minutes walk from the lagoon."
"Each room has a private balcony or terrace and some rooms have a privat pool."
"The facilities such as paddle boards for use on the lagoon are fantastic and the optional activities they offer are great - we loved the sailing trip."
Rooms with lagoon view
Naya Bacalar features rooms with air conditioning. The spacious double room provides a private entrance and a terrace with garden views and a private bathroom with a shower. The suite has a living room, a separate bedroom, and a bathroom with a shower. Suites also feature a terrace with pool views, a seating area, and a wardrobe. Rooms have a desk and a safe deposit box.
Mediterranean and Mexican cuisine
The hotel has a restaurant serving Mediterranean, Mexican, and Latin American cuisine. Fresh meals consisting of ceviche with guacamole and fresh fruits, along with beer and water, are prepared for the Sailing Tour.
Swimming pool and activities
Guests can use an outdoor swimming pool, a garden, and a terrace. Yoga classes are available by the Shalá or on private decks. Massages are offered in guest rooms, combining traditional and local techniques. Sailing tours of the lagoon are available with knowledgeable guides who share stories about the lagoon's natural beauty and historical significance.
Location and Transportation
Naya Bacalar Lagoon Front Hotel is 45 km from Chetumal International Airport. Landmarks near the hotel include Fort San Felipe Bacalar (5.5 km), Lago Bacalar (2 km), Natural Protected Area (4.5 km), Mercado Municipal de Bacalar (5 km), and Balneario Ecologico (4.5 km).
Onsite concierge services
This 4-star hotel offers room service and a concierge service. Staff can arrange a shuttle service.
“This adults-only haven focuses on serenity, offering well-designed bungalows with private gardens near the lagoon; on-site dining emphasizes healthy options, and personalized massages promote deep relaxation. With its intimate scale, the hotel fosters a restful connection with nature. A fine choice for couples seeking quietude.”
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
2 persons
485 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Deluxe Suite Spa Bath
2 persons
820 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Private pool
room details
Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- Concierge desk
- No pets allowed
- 24-hour security
- Adults only
- Luggage storage
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Yoga class
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Dinner
Business
- Meeting/ Banquet facilities
Children
- Board games
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Manicure
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Sitting area
- Patio
- Terrace
- Garden furniture
Bathroom
- Free toiletries
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Location
Boulevard Aaron Merino Fernandez Reg 16 Mz 70 Lt 3,
Bacalar,
Mexico,
77930,
Quintana Roo
Map view
Boulevard Aaron Merino Fernandez Reg 16 Mz 70 Lt 3,
Bacalar,
Mexico,
77930,
Quintana Roo
City landmarks
Landmark
Lago Bacalar
1.2
mi
Landmark
Rancho Bacalar
1.2
mi
Landmark
Fortress
1.5
mi
Landmark
Cenote Azul
1.5
mi
Museum
Fort San Felipe Bacalar
3.3
mi
Landmark
Balneario Ecologico
2.9
mi
Landmark
Playa parque ecologico
2.8
mi
Landmark
Natural Protected Area
2.9
mi
Landmark
Mercado Municipal de Bacalar
3.0
mi
Nearby
Rancho Bacalar
1800 ft
Explore Bacalar
Local Highlights
Lago Bacalar
25 minutes walking
A stunning lagoon known for its vibrant blue waters, perfect for swimming and kayaking. Offers breathtaking scenery.
Getting around
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 08:00-11:00
Internet
is available in for free.
Breakfast
The hotel Naya Bacalar Lagoon Front serves a full breakfast for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Number of rooms:
9
Questions of the users
About Naya Bacalar Lagoon Front Hotel
Does this property feature a private beach area? Are there lounge chairs available for guests?
15 December 2024
Currently, lagoon access is through a neighboring hotel, which is private for guests of both properties. Lounge chairs and hammocks are available by the lagoon, along with a pool area surrounded by jungle and equipped with sunbeds.
Are any water activities like paddle boarding or kayaking available for guests? If so, are they included in the booking price?
22 January 2025
Paddle boards and kayaks can be rented for use at the lagoon access, which is just a short 2-minute walk away. Please note that rental fees are separate from the room price.
Is there an on-site restaurant, and does it offer breakfast options for guests?
30 January 2025
Yes, the hotel features a restaurant, and breakfast is included with your room stay.
Are air conditioning units available in all rooms at the hotel?
5 February 2025
Yes, every room comes equipped with air conditioning to ensure a comfortable stay.
Can guests enjoy sailing tours on the lagoon? What can they expect from the experience?
12 March 2025
Sailing tours are available, led by knowledgeable guides who share fascinating stories about the lagoon's natural beauty and historical significance.
What type of meals can guests expect during sailing tours, particularly for lunch?
20 March 2025
Meals prepared for the sailing tours include fresh ceviche, guacamole, fruits, and beverages like beer and water, all sourced from the hotel's restaurant.
Are there yoga classes offered at the hotel? Where do they take place?
28 April 2025
Yoga classes are available and can be enjoyed at the Shalá or on your room's private deck, allowing for a peaceful connection with nature.
Is it possible to arrange for a massage service in the privacy of my room?
5 May 2025
Yes, guests can indulge in private massage sessions where expert therapists use a blend of traditional and local techniques for relaxation.
Is the hotel surrounded by ongoing construction work that could cause noise disturbances?
12 June 2025
Currently, there is no ongoing construction activity near the hotel, and any previous work is unrelated to the hotel's operations.Next best alternative
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