Hotel Cielo, Playa del Carmen
About the Hotel
Rooms: Mexican Flair
Hotel Cielo has standard, superior, king, and family rooms. Each air-conditioned room includes a flat-screen TV with satellite channels and a private bathroom. Some rooms have a balcony with city views. Family rooms feature multiple beds. King rooms are located on the second or third floor. The family room can accommodate up to four people. Each room features handmade ceramic tiles and locally made furniture. A cold drink is provided on arrival. Select rooms offer views of the Caribbean Sea.
Dining: Carboncitos Restaurant
Carboncitos at Hotel Cielo provides Yucatan specialties like relleno negro, cochinita pibil, and tikin xic. Tableside flambes for desserts and main dishes are available, including Flambes Tequila Shrimp, Mayan Lobster, Filet Mignon, and 3-Cheese Pasta. The restaurant features steak and seafood, plus snacks like fresh guacamole. Breakfast includes burritos, huevos motulenos, and American-style options. Lunch offers tacos, salads, and ceviche. The wine list features Mexican wines.
Leisure: Rooftop Terrace
The hotel has a rooftop terrace with beach chairs. The rooftop terrace offers views of the ocean, with quiet solitude. Guests can view Cozumel and island lights. Weddings, family reunions, and private dinners can be hosted on the rooftop terrace, which includes a bar, menu options, and waitstaff.
Location: Near 5th Avenue
Hotel Cielo is located on 4th Street between 5th and 10th Avenues. It is near the ferry terminal and ADO bus station. The hotel is one block from the beach. The Tulum Ruins are 45 minutes away. Chichen Itza is three hours away. The Coba ruins are nearby.
Services: Beach Access
Hotel Cielo provides airport pick-up. The front desk offers local eatery information. The property also provides weekly maid service, dry cleaning, and free wireless internet. There is a water dispenser on each floor. Food and beverage service are offered in rooms during Carboncitos operation hours (typically 8:00 to 22:00). Many shops and restaurants are located within a few blocks.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Business
- Meeting/ Banquet facilities
Spa & Leisure
- Sun terrace
Room features
- Air conditioning
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
Location
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