Heaven Hotel Playa del Carmen Exterior photoHeaven Hotel Playa del Carmen Exterior photoHeaven Hotel Playa del Carmen Exterior photo
Book on our site
Up to 10% cheaper
than Booking.com
Check rooms and rates
From47US$ /night
Check-in
17Apr2026Select date
Check-out
18Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av. Xcalacoco Manzana 022 Lote 55-1 Predio Los Matorrales, Playa del Carmen, Mexico, 77710
-
Close to Playa del Carmen Beach
Perfect
9.1
9.6
/10
4.5
3.8
/5

Amenities

Heaven Hotel in Playa del Carmen offers exclusive access to a pristine beach along the Caribbean Sea. The property includes a stunning Grand Pool complex that features swim-up bars and exclusive cabanas. Guests can enjoy on-site concierge services, ensuring a seamless and enjoyable stay.

Rooms

The hotel provides spacious accommodations, including lavish swim-up suites that offer direct access to the pools. Each room is designed with comfort in mind, featuring private balconies and breathtaking ocean views. The Presidential Suites offer additional luxury with expansive living spaces and premium amenities.

Location

Heaven Hotel is strategically located just minutes from renowned Playa del Carmen's Fifth Avenue, with easy access to shopping and nightlife. The hotel is also situated near world-famous attractions such as Tulum's ancient ruins and Xcaret Eco Park. Guests can explore the surrounding beauty and cultural attractions of the Riviera Maya.

Dining

Dining options include several on-site restaurants, offering a diverse range of culinary options from international to local cuisine. Guests can savor gourmet meals while overlooking the ocean at the beachside restaurant. The hotel also provides a variety of bars and lounges to enjoy refreshing cocktails.

Wellness

The hotel features a comprehensive wellness program, including a full-service spa that offers traditional Mayan-inspired treatments. Guests can participate in yoga sessions held on the beach, promoting relaxation and rejuvenation. The fitness center is equipped with modern workout gear for daily exercise routines.

Highlights

Location: Minutes from Fifth Avenue

Rooms: Lavish swim-up suites

Dining: On-site diverse restaurants

Wellness: Comprehensive wellness program

“Heaven Hotel strikes me as a practical choice for families in Playa del Carmen, with its apartment-style setup including fully equipped kitchens and laundry-a real bonus for longer stays. I think the kids' pool and proximity to the beach make it a solid base, though a taxi ride is needed to get to downtown. The convenience store across the street is a definite plus for everyday needs.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
View all

Select your room type

Heaven Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Two-Bedroom Apartment
2 persons
2090 sq. feet 
1 King-size bed
Shower
Coffee machine

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Heaven Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Housekeeping
  • Laundry

Dining

  • Picnic area/ Tables

Children

  • Cots
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine

Self-catering

  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Heaven Hotel Location

Av. Xcalacoco Manzana 022 Lote 55-1 Predio Los Matorrales, Playa del Carmen, Mexico, 77710
Map view
Av. Xcalacoco Manzana 022 Lote 55-1 Predio Los Matorrales, Playa del Carmen, Mexico, 77710
Nearby
Calle Xcalacoco North of Playa del Carmen
Playa
1400 ft
Restaurants
La Brasserie
3100 ft
El Limonar 1 Dentro del Hotel The Fives
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Xcalacoco
25 minutes walking
A serene beach, perfect for relaxation and sunbathing. Ideal for families and couples seeking a tranquil escape.
Grand Coral Beach Club
5-minute drive
A fantastic beachfront venue offering lounge chairs, water sports, and dining with stunning ocean views.
Punta Venado
6-minute drive
A beautiful natural reserve with activities like horseback riding, snorkeling, and eco-tours, appealing to adventure-seekers.
Go Natural Explorers
10-minute drive
A thrilling eco-adventure park featuring zip-lining, snorkeling tours, and guided trips through nature.
Yoga at the Beach
5-minute walk
Relaxing beach yoga sessions that cater to all levels, perfect for those looking to unwind in a tranquil setting.
La Brasserie
12 minutes walking
A cozy restaurant known for its delicious French cuisine and warm atmosphere. Reservations recommended.
Martina Beach Club
8-minute drive
Casual beachfront dining with fresh seafood and international dishes. Enjoy cocktails with a view of the sea.
Shangri-la's Beach
10-minute drive
A vibrant nightlife spot featuring live music, dance events, and family-friendly activities in a lively atmosphere.
Winpot Playa del Carmen
8-minute drive
An entertainment venue with gaming machines, live shows, and diverse dining options, suitable for all ages.
Getting around
City Centre
Playa del Carmen9 min  ·  3.6 mi
Airports
Aeropuerto de Playa del Carmen (PCM)14 min  ·  5.4 mi
Cozumel (CZM)60 min  ·  24.8 mi
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates
Property information and rules
Check-in
from 15:00-18:00
Check-out
from 11:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
20

Reviews and Ratings

Feedback about Heaven Hotel from previous guests about their experience.
Review score
Based on 227 verified reviews
9.1/10
Perfect
93%
Recommend
Cleanliness
9.3/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
8.3/10
Location
8.2/10
Staff
9.1/10
Value for money
9.2/10
Pros
Friendly staff
Spotless apartment
Modern apartment
Free parking
Cons
Noisy fridge
Noisy rooms
Poor facility quality
Non-functioning showers
Guest reviews
based on 382 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews

Next best alternative

Consider them for your next trip.
Check-in
17Apr2026Select date
Check-out
18Apr2026Select date
Rooms and Guests2 Guests, 1 Room