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From47US$ /night
Check-in
03Mar2026Select date
Check-out
04Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av. Xcalacoco Manzana 022 Lote 55-1 Predio Los Matorrales, Playa del Carmen, Mexico, 77710
-
Close to Playa del Carmen Beach
Perfect
9.1
9.6
/10
4.5
3.8
/5

Amenities

Heaven Hotel offers easy access to the Caribbean coastline with stunning ocean views. Guests enjoy four outdoor pools, including an infinity pool overlooking the sea. The hotel provides a range of wellness options, featuring a luxurious spa that includes services such as massage therapies and beauty treatments.

Rooms

The hotel hosts a variety of accommodations, including 333 spacious rooms and suites. Each room is designed with ocean or garden views, featuring private balconies for outdoor relaxation. Select suites include amenities like plunge pools and swim-out access to the pools.

Location

Heaven Hotel sits along the beaches of Playa del Carmen, providing direct access to soft sandy shores. Guests can explore nearby attractions such as the iconic Fifth Avenue, just a short walk away. The proximity to the Cozumel ferry terminal allows for easy excursions to the nearby island.

Dining

The hotel offers eight dining options, providing diverse culinary experiences. Guests can enjoy freshly prepared cuisine ranging from authentic Mexican dishes to Italian favorites. The on-site bakery serves delicious pastries and breads, making it a delightful choice for breakfast.

Wellness

Heaven Hotel features a state-of-the-art fitness center equipped with modern exercise equipment. The wellness area includes yoga classes held by experienced instructors in a tranquil setting. Guests can also benefit from personalized wellness consultations and spa packages.

Highlights

Location: Direct access to soft sandy shores

Rooms: 333 spacious rooms with private balconies

Dining: Eight dining options with diverse cuisines

Wellness: State-of-the-art fitness center & yoga classes

“Heaven Hotel strikes me as a practical choice for families in Playa del Carmen, with its apartment-style setup including fully equipped kitchens and laundry-a real bonus for longer stays. I think the kids' pool and proximity to the beach make it a solid base, though a taxi ride is needed to get to downtown. The convenience store across the street is a definite plus for everyday needs.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Heaven Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Two-Bedroom Apartment
2 persons
2090 sq. feet 
1 King-size bed
Shower
Coffee machine

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Heaven Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Housekeeping
  • Laundry

Dining

  • Picnic area/ Tables

Children

  • Cots
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine

Self-catering

  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Heaven Hotel Location

Av. Xcalacoco Manzana 022 Lote 55-1 Predio Los Matorrales, Playa del Carmen, Mexico, 77710
Map view
Av. Xcalacoco Manzana 022 Lote 55-1 Predio Los Matorrales, Playa del Carmen, Mexico, 77710
Nearby
Calle Xcalacoco North of Playa del Carmen
Playa
1400 ft
Restaurants
La Brasserie
3100 ft
El Limonar 1 Dentro del Hotel The Fives
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Xcalacoco
25 minutes walking
A serene beach, perfect for relaxation and sunbathing. Ideal for families and couples seeking a tranquil escape.
Grand Coral Beach Club
5-minute drive
A fantastic beachfront venue offering lounge chairs, water sports, and dining with stunning ocean views.
Punta Venado
6-minute drive
A beautiful natural reserve with activities like horseback riding, snorkeling, and eco-tours, appealing to adventure-seekers.
Go Natural Explorers
10-minute drive
A thrilling eco-adventure park featuring zip-lining, snorkeling tours, and guided trips through nature.
Yoga at the Beach
5-minute walk
Relaxing beach yoga sessions that cater to all levels, perfect for those looking to unwind in a tranquil setting.
La Brasserie
12 minutes walking
A cozy restaurant known for its delicious French cuisine and warm atmosphere. Reservations recommended.
Martina Beach Club
8-minute drive
Casual beachfront dining with fresh seafood and international dishes. Enjoy cocktails with a view of the sea.
Shangri-la's Beach
10-minute drive
A vibrant nightlife spot featuring live music, dance events, and family-friendly activities in a lively atmosphere.
Winpot Playa del Carmen
8-minute drive
An entertainment venue with gaming machines, live shows, and diverse dining options, suitable for all ages.
Getting around
City Centre
Playa del Carmen9 min  ·  3.6 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)14 min  ·  5.4 mi
Cozumel International Airport (CZM)60 min  ·  24.8 mi
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Property information and rules
Check-in
from 15:00-18:00
Check-out
from 11:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
20

Reviews and Ratings

Feedback about Heaven Hotel from previous guests about their experience.
Review score
Based on 215 verified reviews
9.1/10
Perfect
93%
Recommend
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
8.4/10
Location
8.2/10
Paid Wi-Fi
8.5/10
Staff
8.9/10
Value for money
9.2/10
Pros
Friendly staff
Spotless apartment
Modern apartment
Free parking
Cons
Noisy fridge
Noisy rooms
Poor facility quality
Non-functioning showers
Guest reviews
based on 411 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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