Are bicycles available for rent at the hotel?
10 February 2024
Yes, bicycles can be rented at the hotel for exploring the nearby area. 50 photos
Naala Tulum, Tulum
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Key details
About the Hotel
Av. Coba Sur, Region 014, Tulum, 77760,
- Close to Caleta Tankha Playa
Great
8.1
4.2
3.9
4-star luxury accommodation in Tulum with a rooftop pool
Amenities
Hotel Naala Tulum features a
Rooms
Naala Tulum offers 87 rooms and 8
Location
Situated between
Dining
The hotel's in-house restaurant serves exquisite
Special Events
Hotel Naala Tulum provides
Highlights
Location: Between Tulum centre and beaches
Rooms: 87 rooms and 8 2-bedroom residences
Dining: Rooftop restaurant with international cuisine
Amenities: Central garden and rooftop pool
“This property stands out for its rooftop pool, seemingly designed for sunset viewing. I appreciate the blend of contemporary style with Middle Eastern decor, and the central garden clearly offers a calming space; I think it would be ideal for unwinding after exploring Tulum's ruins.”
Price and Room Availability Calendar
Check availability and prices for your dates now!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Naala Tulum offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Infinity pool
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Solarium
- Public Bath
- Pool with view
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Dining table
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Naala Tulum Location
Av. Coba Sur, Region 014, Tulum, 77760,
Explore Tulum
Explore Tulum
Tulum Archaeological Site
10-minute drive
Ancient Mayan ruins overlooking the Caribbean, showcasing well-preserved structures and stunning coastal views.
Parque Nacional de Tulum
5-minute drive
A natural park with pristine beaches and unique flora, perfect for picnics and swimming in turquoise waters.
Playa Ruinas de Tulum
25 minutes' walk
A picturesque beach with soft sand and crystal waters, set against the backdrop of ancient ruins for a unique experience.
Super Chedraui
8-minute walk
A large supermarket offering a variety of local products, snacks, and everyday essentials, perfect for travelers.
Tulum Beach
25-minute walk
Relaxation on stunning beaches with soft sands; perfect for sunbathing and swimming, accessible on foot.
Cenote Zacil-Ha
20-minute walk
A serene cenote ideal for swimming and snorkeling; refreshing waters surrounded by beautiful nature.
Xibalba Dive Center
15 minutes' walk
Diving and snorkeling adventures in nearby cenotes; rental gear and guided tours available for thrill-seekers.
Yoga Classes
10 minutes' drive
Tranquil yoga sessions offered at local studios; perfect for relaxation and mindfulness, suitable for all levels.
MALEVO Tulum
6-minute walk
Argentinian steakhouse with a vibrant atmosphere; known for delicious grilled meats and local wines.
Spyder Cafe Tulum
7-minute walk
Casual cafe featuring fresh coffee and light bites; perfect for brunching or a quick snack between activities.
Ristorante Sale & Pepe Tulum
12-minute walk
Cozy Italian restaurant with homemade pasta; known for welcoming service and a quaint outdoor setting.
alkimia
5-minute drive
A culinary gem focusing on seasonal ingredients; reservations recommended for the chef's tasting menu.
Casa de la Cultura
10-minute drive
Cultural center featuring local art exhibitions, theater shows, and live performances suitable for all ages.
Ziggy Beach
10-minute drive
Charming beachfront bar with live music, offering a laid-back vibe; great for sunset cocktails and socializing.
Ki'Bok Café Gourmet
7-minute walk
Local favorite with live music and open mic nights; perfect spot for unwind and enjoy a vibrant atmosphere.
Cenote Dos Ojos
10-minute drive
Famous for snorkeling and diving; experience the beauty of underwater caves in a family-friendly setting.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of MXN 255.82 per person.
Pets
Pets are not allowed.
Number of rooms:
117
Reviews and Ratings
Feedback about Naala Tulum from previous guests about their experience.
Pros
Rooftop pool
Comfy beds
Lovely staff
Spacious rooms
Clean rooms
Cons
Soft mattress
Limited breakfast
Guest reviewsShow more reviews
Questions of the users
About Naala Tulum
Is the construction work at the hotel finished, and are the elevators operational?
5 March 2024
Yes, the construction work is complete, and the elevators are fully operational. How reliable is the WiFi service at the hotel?
20 April 2024
The WiFi service is fully operational and stable throughout the property. Has the hotel made any changes to manage noise levels from music?
15 May 2024
Yes, actions have been taken to lower music volume after specific hours to enhance guest comfort. Is there transportation available to and from the airport?
30 June 2024
Yes, airport transfer services are available for an additional cost. What scent is used in the lobby area? It was delightful during my last visit.
25 July 2024
The lobby features a tobacco cinnamon fragrance from an oil diffuser. What is the cost of breakfast at the hotel?
18 September 2024
Breakfast is priced at 200 Mexican pesos and can be paid directly at the restaurant. How much is the airport transfer, and how long does it take?
2 October 2024
The transfer costs 135 USD for 1 to 4 people and takes approximately 2 to 3 hours depending on traffic. Do the guest rooms have air conditioning?
8 November 2024
Yes, all guest rooms are equipped with air conditioning for comfort. Are guests allowed to smoke on the balcony of the hotel rooms?
22 December 2024
Smoking is permitted on room balconies but not inside the rooms for safety reasons. Is there a laundry service available at the hotel?
28 January 2025
Yes, there are laundry services provided at the hotel, along with nearby options. What types of mattresses are available in the rooms?
15 February 2025
The hotel offers King-size and Double mattresses, suitable for different guest preferences.Next best alternative
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