Naala Tulum Hotel Amenities photoNaala Tulum Hotel Exterior photoNaala Tulum Hotel Exterior photo
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From33US$ /night
Check-in
17Apr2026Select date
Check-out
18Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av. Coba Sur, Region 014, Tulum, Mexico, 77760
-
Close to Caleta Tankha Playa
Great
8.1
/10
3.9
3.8
/5

Amenities

Hotel Naala Tulum features a central garden providing a relaxing space surrounded by lush greenery. The rooftop pool offers panoramic views, a jacuzzi, and areas for sunbathing in an open-air environment. Guests can unwind at the bar while enjoying beautiful views and a selection of wines or cocktails.

Rooms

Naala Tulum offers 87 rooms and 8 two-bedroom residences designed in a contemporary and Middle Eastern mix. Each room includes a 43-inch Smart TV, a king-size bed or two double beds, and a minibar. The residences come with a full kitchen, refrigerator, and living and dining areas for added convenience.

Location

Situated between Tulum center and its stunning beaches, Hotel Naala Tulum ensures easy access to local dining and shopping options. The property is less than two hours from Cancun International Airport, making arrivals simple and convenient. Nearby attractions include the Mayan ruins of Zamá and the Sian Ka'an Biosphere Reserve.

Dining

The hotel's in-house restaurant serves exquisite international cuisine crafted from local ingredients. Located on the rooftop, dining is enhanced by breathtaking views in a relaxed atmosphere. Guests can gather for meals and share good times while enjoying the culinary diversity on offer.

Special Events

Hotel Naala Tulum provides wedding packages, accommodating both intimate gatherings and larger celebrations. With options for banquet settings in dedicated rooms, it also offers scenic views when celebrating on the rooftop. Various menu options and decoration packages are available to ensure a personalized experience.

Highlights

Location: Between Tulum centre and beaches

Rooms: 87 rooms and 8 2-bedroom residences

Dining: Rooftop restaurant with international cuisine

Amenities: Central garden and rooftop pool

“This property stands out for its rooftop pool, seemingly designed for sunset viewing. I appreciate the blend of contemporary style with Middle Eastern decor, and the central garden clearly offers a calming space; I think it would be ideal for unwinding after exploring Tulum's ruins.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Naala Tulum Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room
4 persons
2 Double beds
City view
Shower
Balcony
Deluxe King Room
2 persons
1 King-size bed
City view
Shower
Balcony
Deluxe Quadruple Room
4 persons
Sleeping arrangements for 4 persons
City view
Shower
Balcony
Two-Bedroom Apartment
6 persons
2 Single beds
Garden view
Shower
Coffee machine
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Facilities

Naala Tulum Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score

General

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Public Bath
  • Pool with view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Dining table

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Naala Tulum Hotel Location

Av. Coba Sur, Region 014, Tulum, Mexico, 77760
Map view
Av. Coba Sur, Region 014, Tulum, Mexico, 77760
Nearby
Mall
Super Chedraui
1600 ft
Restaurants
MALEVO Tulum
1500 ft
Av. Coba Sur y Mercurio Ote.
Spyder Cafe Tulum
1900 ft
Av. Coba #50
Gypsea Market
3700 ft
Avenida 5 Sur Colonia La Veleta
Ristorante Sale & Pepe Tulum
3300 ft
Avenida Tulum
alkimia
4200 ft
Av. Satelite Sur Entre Sol y Venus Local 20
El Quinto Sol Tulum
4500 ft
Calle Centauro Local 3 Esquina con avenida principal
Explore Tulum
Explore Tulum
Top Attractions
Activities
Dining
Entertainment
Tulum Archaeological Site
Tulum Archaeological Site
10-minute drive
Ancient Mayan ruins overlooking the Caribbean, showcasing well-preserved structures and stunning coastal views.
Parque Nacional de Tulum
Parque Nacional de Tulum
5-minute drive
A natural park with pristine beaches and unique flora, perfect for picnics and swimming in turquoise waters.
Playa Ruinas de Tulum
25 minutes' walk
A picturesque beach with soft sand and crystal waters, set against the backdrop of ancient ruins for a unique experience.
Super Chedraui
Super Chedraui
8-minute walk
A large supermarket offering a variety of local products, snacks, and everyday essentials, perfect for travelers.
Tulum Beach
25-minute walk
Relaxation on stunning beaches with soft sands; perfect for sunbathing and swimming, accessible on foot.
Cenote Zacil-Ha
Cenote Zacil-Ha
20-minute walk
A serene cenote ideal for swimming and snorkeling; refreshing waters surrounded by beautiful nature.
Xibalba Dive Center
15 minutes' walk
Diving and snorkeling adventures in nearby cenotes; rental gear and guided tours available for thrill-seekers.
Yoga Classes
10 minutes' drive
Tranquil yoga sessions offered at local studios; perfect for relaxation and mindfulness, suitable for all levels.
MALEVO Tulum
MALEVO Tulum
6-minute walk
Argentinian steakhouse with a vibrant atmosphere; known for delicious grilled meats and local wines.
Spyder Cafe Tulum
Spyder Cafe Tulum
7-minute walk
Casual cafe featuring fresh coffee and light bites; perfect for brunching or a quick snack between activities.
Ristorante Sale & Pepe Tulum
Ristorante Sale & Pepe Tulum
12-minute walk
Cozy Italian restaurant with homemade pasta; known for welcoming service and a quaint outdoor setting.
alkimia
alkimia
5-minute drive
A culinary gem focusing on seasonal ingredients; reservations recommended for the chef's tasting menu.
Casa de la Cultura
10-minute drive
Cultural center featuring local art exhibitions, theater shows, and live performances suitable for all ages.
Ziggy Beach
10-minute drive
Charming beachfront bar with live music, offering a laid-back vibe; great for sunset cocktails and socializing.
Ki'Bok Café Gourmet
7-minute walk
Local favorite with live music and open mic nights; perfect spot for unwind and enjoy a vibrant atmosphere.
Cenote Dos Ojos
10-minute drive
Famous for snorkeling and diving; experience the beauty of underwater caves in a family-friendly setting.
Getting around
City Centre
Tulum20 min  ·  1.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM)94 min  ·  38.8 mi
Cozumel (CZM)121 min  ·  49.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of US$15 per person per day. 
Pets
Pets are not allowed.
Number of rooms:
117

Reviews and Ratings

Feedback about Naala Tulum Hotel from previous guests about their experience.
Review score
Based on 912 verified reviews
8.0/10
Great
83%
Recommend
Cleanliness
8.7/10
Comfort
8.6/10
Facilities
8.3/10
Free Wi-Fi
8.5/10
Location
8.4/10
Staff
8.1/10
Value for money
8.3/10
Pros
Rooftop pool
Comfy beds
Lovely staff
Spacious rooms
Clean rooms
Cons
Soft mattress
Limited breakfast
Guest reviews
based on 1953 reviews
8.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Naala Tulum
Are bicycles available for rent at the hotel?
10 February 2024
Yes, bicycles can be rented at the hotel for exploring the nearby area.
Is the construction work at the hotel finished, and are the elevators operational?
5 March 2024
Yes, the construction work is complete, and the elevators are fully operational.
How reliable is the WiFi service at the hotel?
20 April 2024
The WiFi service is fully operational and stable throughout the property.
Has the hotel made any changes to manage noise levels from music?
15 May 2024
Yes, actions have been taken to lower music volume after specific hours to enhance guest comfort.
Is there transportation available to and from the airport?
30 June 2024
Yes, airport transfer services are available for an additional cost.
What scent is used in the lobby area? It was delightful during my last visit.
25 July 2024
The lobby features a tobacco cinnamon fragrance from an oil diffuser.
Can guests access COVID-19 testing nearby?
12 August 2024
Yes, there is a nearby laboratory that offers COVID-19 testing.
What is the cost of breakfast at the hotel?
18 September 2024
Breakfast is priced at 200 Mexican pesos and can be paid directly at the restaurant.
How much is the airport transfer, and how long does it take?
2 October 2024
The transfer costs 135 USD for 1 to 4 people and takes approximately 2 to 3 hours depending on traffic.
Do the guest rooms have air conditioning?
8 November 2024
Yes, all guest rooms are equipped with air conditioning for comfort.
Are guests allowed to smoke on the balcony of the hotel rooms?
22 December 2024
Smoking is permitted on room balconies but not inside the rooms for safety reasons.
Is there a laundry service available at the hotel?
28 January 2025
Yes, there are laundry services provided at the hotel, along with nearby options.
What types of mattresses are available in the rooms?
15 February 2025
The hotel offers King-size and Double mattresses, suitable for different guest preferences.

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