Mercure Newport, Newport (Gwent) ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Chartist Tower Upper Dock Street, Newport (Gwent), United Kingdom

Close to Newport Castle

Great

8.6

9.0

/10

5.0

4.6

Loved by Mercure Newport guests

Friendly staff
Clean rooms
Comfortable bed
Rooftop bar
Convenient location

"The room we were in had a beautiful view across the river and city."

Kirsten F from United Kingdom

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"The hotel is situated right in the town centre, very close to the Friars Walk Shopping Centre."

SussexApollo from United Kingdom

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"Always a great experience, rooms are amways clean, breakfast is perfect, with so much choice."

David

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Amenities

Mercure Newport offers a full-service restaurant, bar, and room service. It has an on-site fitness center with state-of-the-art equipment to accommodate health and wellness routines. The hotel also provides convenient parking facilities for all guests.

Rooms

The hotel features 148 well-appointed rooms designed for comfort and functionality. Guests can choose from standard rooms, privilege rooms, and superior rooms, each equipped with essential amenities. Selected rooms also include additional luxury touches and upgraded services.

Location

Situated just a short drive from the M4 motorway, the hotel provides easy access to Cardiff and the surrounding areas. Newport city center, with a variety of shops and cultural attractions, is only a few minutes away. The nearby Celtic Manor Resort offers additional leisure and golfing options.

Business Facilities

Mercure Newport features 6 meeting rooms suitable for both large conferences and intimate gatherings. The hotel provides modern audio-visual equipment and complimentary Wi-Fi in all meeting spaces. Dedicated event teams assist with planning and execution for corporate functions.

Dining

The restaurant at Mercure Newport specializes in a diverse range of dishes, using fresh, locally-sourced ingredients. Guests can enjoy a variety of beverages at the bar, including wines, cocktails, and local brews. A complimentary breakfast is available each morning for all guests.

Highlights

Location: Short drive from M4 motorway

Rooms: 148 well-appointed rooms

Dining: Full-service restaurant on-site

Business: 6 meeting rooms with audio-visual equipment

Fitness: On-site fitness center available

“This hotel focuses on modern comforts, with air-conditioned rooms and up-to-date features like its guest-centric communication system, and dietary-conscious dining. Its location suits those visiting Newport for events, and the rooftop bar offers a stylish space. I think this hotel balances modern style with a practical base for exploring the city.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.0/10Review score

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Highlights from guests

Guest ParkingEasy Access

Parking was very convenient at the nearby Friars Walk car park. It's a short, direct walk to the hotel entrance.

Oliver from United Kingdom

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DiningBreakfast Highlight

The breakfast buffet has a wide range of options, with freshly prepared veggie sausages and vegan croissants.

Chloe from Australia

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Sports & FitnessGym Available

Guests can access the gym; it's small but has everything you need for a quick workout.

Kenji from Japan

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Room FeaturesAmazing Views

The rooms offer amazing views of the river, and the sunrise can be stunning. Some also overlook Rodney Parade.

Isabelle from France

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Select your room type

Mercure Newport offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic King Room

2 persons

185 sq. feet

1 Double bed

Shower

Heating

room details

Standard Twin Room City Side

2 persons

185 sq. feet

2 Single beds

Shower

Heating

room details

Standard Twin Room

2 persons

185 sq. feet

2 Single beds

Shower

Heating

room details

Standard Double Room Disability Access

2 persons

280 sq. feet

1 King-size bed

Shower

Heating

room details

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Facilities

Mercure Newport offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Hiking

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Sun terrace

Room features

Air conditioning
Heating
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Mercure Newport, the NP20 Bar & Kitchen invites guests to explore the best of modern British cuisine, featuring a wonderful array of meal options to suit diverse dietary preferences. With a contemporary ambiance and access to beautiful river views, dining here is a treat for the senses at any time of the day.

NP20 Bar & Kitchen

Modern British

Ambiance

Stylish and modern setting with river views, creating a welcoming space for all occasions.

Key Offerings

Enjoy a curated menu featuring vegetarian, vegan, gluten-free, and dairy-free options. Perfect for casual lunches, cozy dinners, or a hearty breakfast. Signature dishes highlight local ingredients and seasonal flavors, catering to diverse palates.

Reservation

Not needed

Open daily from 7:00 AM to 10:00 PM for breakfast, lunch, and dinner.

Mercure Newport Location

Chartist Tower Upper Dock Street, Newport (Gwent), United Kingdom

Map view

Chartist Tower Upper Dock Street, Newport (Gwent), United Kingdom

City landmarks

Castle

Newport Castle

2700 ft

Park

Belle Vue Park

4300 ft

Church

Cathedral Church of St Woolos

4300 ft

Landmark

Rodney Parade

2700 ft

Theatre

The Riverfront Newport

2700 ft

Shopping Area

Friars Walk Shopping Centre

2700 ft

Park

Tredegar House Caravan Park

4700 ft

Landmark

Llanmelin Wood Hillfort

2500 ft

Bridge

Newport Transporter Bridge

1.4 mi

Park

Beechwood Park

1.3 mi

Park

Tredegar House

2.3 mi

Landmark

Tredegar House Country Park

1.8 mi

Landmark

Somerton TARDIS

1.6 mi

Museum

National Roman Legion Museum

2.3 mi

Museum

Caerleon Roman Fortress and Baths

2.4 mi

Landmark

Lliswerry Pond

1.9 mi

Museum

Caerleon Amphitheatre

2.2 mi

Landmark

Isca Augusta

2.2 mi

Landmark

Newport Medieval Ship Project

2.4 mi

Church

Saint Cadoc's Church

2.4 mi

Landmark

The Twenty Ten Bridge

3.0 mi

Landmark

Llantarnam Abbey

3.0 mi

Landmark

Llanyrafon Manor

4.1 mi

Nearby

Commercial street

Chartist Commemorative Sculpture

100 ft

Bridge

Newport City Footbridge

1300 ft

Mall

Newport Arcade

800 ft

Church

St Paul's Church

1100 ft

2 Emlyn Street

Kingsway Shopping Centre

1100 ft

Austin Friars

The Vision of St. Gwynllyw

200 ft

Commercial Street

Stand and Stare

1100 ft

Restaurants

Continental Eaterie

200 ft

3 Corn street Friars Walk

Costa Coffee

400 ft

22-23 Commercial Street

Kettle Cafe

300 ft

4-7 Commercial Street Unit 7A

Frankie & Benny's

300 ft

Usk Way Friars Walk Shopping Centre

Coffee#1

600 ft

Friars Walk Unit 20A

Krispy Kreme Newport

600 ft

Unit K1

Las Iguanas

1100 ft

75 Friars Walk Shopping Centre Usk Plaza

Dutchy's Jamaican Jerk Shack

1200 ft

15 North Street

Explore Newport (Gwent)

Explore Newport

Newport Castle

10 minutes' walk

A medieval fortress showcasing rich history, with scenic views and informative displays of the castle's heritage.

Belle Vue Park

16 minutes' walk

Beautifully landscaped gardens perfect for a family outing, featuring a children's play area and serene walking paths.

Newport Transporter Bridge

6 minutes' drive

An iconic symbol of Newport, offering stunning views and the opportunity to ride across the river on its unique gondola.

Rodney Parade

10 minutes' walk

Home to local rugby and football matches, providing an energetic atmosphere for sports enthusiasts and fans alike.

Hiking at Llanmelin Wood Hillfort

10 minutes' walk

Outdoor enthusiasts can hike this historic site, enjoying breathtaking views and forest trails amidst ancient ruins.

Visit Newport City Footbridge

5 minutes' walk

A modern pedestrian bridge offering scenic views of the River Usk and an easy access point for strolls along the waterfront.

Continental Eaterie

1 minute' walk

A cozy spot for breakfast and lunch, known for its fresh sandwiches and locally sourced ingredients amidst a charming setting.

Frankie & Benny's

2 minutes' walk

An Italian-American chain offering a family-friendly atmosphere with pizza, pasta, and delicious desserts for casual dining.

The Riverfront Newport

10 minutes' walk

A vibrant venue hosting theater productions, live music, and art exhibitions, perfect for cultural experiences in Newport.

Newport Arcade

5 minutes' walk

A shopping hub with boutique shops and cafés, ideal for leisurely browsing and enjoying local crafts and delights.

Getting around

City Centre

Newport (Gwent)5 min · 1400 ft

Airports

Cardiff (CWL)72 min · 29.6 mi

Bristol (BRS)83 min · 34.2 mi

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of GBP15.95 per person per day.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

161

Reviews and Ratings

Feedback about Mercure Newport from previous guests about their experience.

Review summary

Based on recent reviews

Mercure Newport enjoys a great location, easily accessible to the train and bus stations. Many guests appreciate the spacious, clean rooms equipped with tea/coffee facilities and ironing boards, also noting the modern appearance of the property. Some guests have mentioned the room temperature being difficult to control. The hotel also features a gym, and some rooms offer great views of the city.

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Review score

Based on 1627 verified reviews

8.6/10

Great

88%

Recommend

Cleanliness

9.1/10

Comfort

9.0/10

Free Wi-Fi

8.5/10

Value for money

8.5/10

Pros

Helpful staff

Great location

Clean hotel

Comfortable rooms

Quick check-in

Cons

Food unavailability

Small bathrooms

Insufficient parking

cameron from united kingdom

Single

standard twin room

4 nights in November 2025

Reviewed:January 13, 2026

7/10

efficient staffcomfy roomgreat viewdirty stainlow batterynon-functional ac

the staff from reception to the bar were efficient! the room was large. it was comfy with great views. breakfast and the evening meal were excellent.

I had issues with my first room. It had dirty stains on the curtain. i moved to a second room. the ac stopped working at night, and the tv remote had a low battery.

0 Helpful

francis from france

Single

standard twin room

3 nights in November 2025

Reviewed:January 10, 2026

6/10

a slightly underwhelming stay

poor showercoat hanger

the shower was really poor. i don't understand why there wasn't a power shower in the room. there wasn't anywhere to hang my coat and the kettle was located way too close to where clean clothes should hang. breakfast wasn't really hot enough.

0 Helpful

Harper from United States

Single

Standard Twin Room

3 nights in November 2025

Reviewed:December 18, 2025

6/10

clean roominsufficient ventilationroom heat

the room was clean and seemed to have everything i needed for my trip.

The heat in the room was ridiculous. The ventilation shut off every few hours (like it had a personal vendetta against cool air). nineteen degrees celsius didn't do enough to chill the space.

0 Helpful

Evelyn from United Kingdom

Family with children

Standard Twin Room

3 nights in October 2025

Reviewed:October 14, 2025

6/10

faulty pluglack of amenities

The sink in the bathroom was not usable due to a faulty plug. I reported this at reception, but it was never fixed. This meant I could not use the sink . The staff should have been more proactive! There were no coffee or water facilities either.

0 Helpful

Juliet from United Kingdom

Single

Standard Twin Room

5 nights in June 2025

Reviewed:August 07, 2025

7/10

bright roomgreat viewgood servicebad showercoat spacecold breakfast

my room was bright and clean. I had a great view from my room. The staff in reception was very GOOD day and night.

the shower preassured was really bad. There werent many places to hang a coat. the breakfast wasnt really HOT enough, i am afraid.

0 Helpful