Mercure Aachen Europaplatz, Aachen ➤ Reviews, Rooms & Prices 2026

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Mercure Aachen Europaplatz Exterior photo

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Key details

About the Hotel

Joseph-Von-Goerres-Str. 21, 52068 Aachen, Germany, Aachen, Germany

Close to the Ludwig Forum for International Art

Great

8.0

8.5

/10

4.1

4.0

Loved by Mercure Aachen Europaplatz guests

Modern bathrooms
Comfortable beds
Friendly staff
Excellent breakfast

"There is also inner garden area with a pool, super nice during summer time I would imagine."

Kratt from Estonia

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"We stayed in connecting family rooms with a king and twin setup. The rooms were spacious, recently renovated, clean, and comfortable."

Orkun from United Arab Emirates

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"I really liked the offer with the drinks and food free of charge in the room."

Christina

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Location

Mercure Aachen Europaplatz is conveniently located near Aachen's city center, just 2.5 km from the central railway station. The hotel is accessible from major highways, including A4 and A44, providing easy connectivity to both Belgium and the Netherlands. Guests will find attractions like the UNESCO Heritage Site Aachen Cathedral just a short distance away.

Rooms

The hotel offers 119 rooms, including Standard, Superior, and Privilege options, all equipped with air conditioning and high-quality bedding. Privilege Rooms come with added amenities like a free minibar and complimentary parking, catering to travelers looking for premium comfort. All room types include modern conveniences, such as Nespresso coffee machines and kettles.

Business Facilities

Mercure Aachen Europaplatz includes seven conference rooms ideal for events with up to 250 participants. The conference area features floor-to-ceiling windows and the latest audiovisual technology to support a range of business activities. The dedicated events team ensures a seamless experience from planning to execution.

Dining

On-site dining includes a restaurant serving regional and international cuisine, available in a modern setting. The elaborate breakfast buffet is served daily, offering a wide selection to start the day. In the hotel bar, guests can enjoy a variety of beverages and snacks throughout the day.

Parking and Accessibility

Mercure Aachen Europaplatz provides 170 parking spaces for guests traveling by car, making it convenient and accessible. The hotel also features a low-barrier guest room designed for individuals with disabilities. Guests traveling with children under 12 can enjoy complimentary stays when sharing a room with parents.

Highlights

Location: Close to Aachen's city center and attractions

Rooms: 119 rooms with air conditioning and Nespresso machines

Business: Seven conference rooms for up to 250 participants

Dining: On-site restaurant with regional and international cuisine

Parking: 170 parking spaces available for guests

Family-Friendly: Children under 12 stay for free

“This 4-star Aachen hotel balances conference needs with leisure stays quite well. Its location near major attractions and the Autobahn makes it convenient, and the inclusion of free parking is a definite plus. I appreciate the pet-friendly policy and accessible rooms, though some past guest experiences give me slight pause.”

Anna BlackEditor-in-Chief at Tohotel

Location: Very good

7.9/10Review score

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Highlights from guests

Guest ParkingEasy Parking

The large parking area right outside made arrival stress-free. Plenty of bays available at a reasonable daily rate.

Kevin from Canada

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DiningAmazing Breakfast

The breakfast selection was extensive and delicious. It had so much to choose from!

Jane from Australia

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Spa & LeisureGreat Relaxation

The swimming pool area was fantastic! It provided a wonderful space to unwind and relax.

David from United States

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Room FeaturesModern Comfort

The room was spacious, clean and recently renovated. It included a kettle, coffee machine and a small fridge.

Fatima from Saudi Arabia

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Select your room type

Mercure Aachen Europaplatz offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

2 persons

195 sq. feet

2 Single beds

Shower

Heating

room details

Standard Double Room

2 persons

195 sq. feet

1 Double bed

Shower

Heating

room details

Superior Double or Twin Room

2 persons

195 sq. feet

1 Double bed

Shower

Coffee machine

room details

Privilege Double Room

2 persons

195 sq. feet

1 Double bed

Shower

Coffee machine

room details

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Facilities

Mercure Aachen Europaplatz offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.0/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Hiking
Cycling
Table tennis

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Massage

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Indulge in a delightful range of culinary experiences at Mercure Aachen Europaplatz, where Aixcellence showcases both local German flavors and international classics. Dine in a modern ambiance that melds tradition with contemporary touches, inviting every guest to savor a taste of authenticity with every bite.

Mercure Aachen Europaplatz Restaurant photo

Aixcellence

German, Local, International

Ambiance

A blend of traditional and modern, Aixcellence boasts a stylish setting that feels both welcoming and refined.

Key Offerings

Experience a rich breakfast buffet featuring a variety of options including vegetarian and vegan fare, alongside delicious regional dishes and international favorites for dinner.

Reservation

Not needed

Open for breakfast, lunch, and dinner. Dinner service is from 6:00 PM to 10:00 PM, Monday to Saturday.

Mercure Aachen Europaplatz Location

Joseph-Von-Goerres-Str. 21, 52068 Aachen, Germany, Aachen, Germany

Map view

Joseph-Von-Goerres-Str. 21, 52068 Aachen, Germany, Aachen, Germany

City landmarks

Church

Aachen Cathedral

1.3 mi

Spa Centre

Carolus Thermen

3500 ft

Public Building

City Hall Aachen

1.2 mi

Landmark

Elisenbrunnen

1.1 mi

Museum

Suermondt-Ludwig-Museum

4900 ft

Art object

Hotmannspief

4600 ft

Landmark

Ponttor

1.3 mi

Landmark

Marschiertor

1.3 mi

Museum

Couven Museum

1.2 mi

Church

Grabeskirche St. Josef

2500 ft

Museum

Frankenberg Castle

5000 ft

Church

St. Nicholas Church

5300 ft

Zoo

Aachener Tierpark Euregiozoo

1.3 mi

Landmark

Centre Charlemagne

1.2 mi

Church

St. Foillan Church

1.1 mi

Stadium

New Tivoli

5000 ft

Museum

Grashaus

1.2 mi

Fountain

Karlsbrunnen

1.1 mi

Shopping Area

Aquis Plaza

5000 ft

Park

Kennedypark

4600 ft

Event hall

Musikbunker

5200 ft

Art object

Puppenbrunnen

1.2 mi

Church

St. Fronleichnam Church

2900 ft

Landmark

Christmas Market visit

1.2 mi

Landmark

Printenmadchen

1.0 mi

Landmark

Regenschirmdamen

1.1 mi

Landmark

International newspaper museum

1.1 mi

Landmark

Stadtgarten Aachen

3200 ft

Nearby

Museum

Ludwig Forum for International Art

2000 ft

Square

Europaplatz

600 ft

Restaurants

Zum Stavros

1100 ft

Juelicher Str. 148

Scala

1800 ft

Juelicher Str. 97-109

Lebanon Grill

2000 ft

Juelicher Str. 82

Fletcher Davis

2000 ft

Bluecherplatz 16

Asia House

2100 ft

Juelicher Str. 81

Jogi

2300 ft

Juelicher Str. 69

Good morning Vietnam

2500 ft

Julicherstrasse 49

Krua Thai

3100 ft

Juelicher Str. 14

Restaurant KOCHKULTUR

3700 ft

Passstr. 79

Pizza Time Aachen

5200 ft

Adalbertsteinweg 174

Explore Aachen

Local Experiences Near Mercure Aachen Europaplatz

Carolus Thermen

13 minutes walking

Luxurious thermal baths with wellness services, ideal for relaxation and rejuvenation after a day of exploring.

Ludwig Forum for International Art

8 minutes walking

Contemporary art exhibitions in a unique industrial space, hosting works by renowned international artists.

Suermondt-Ludwig-Museum

18 minutes walking

Showcases a collection of 19th-century paintings, with impressive temporary exhibitions and guided tours available.

Aachen Cathedral

25 minutes walking

A UNESCO World Heritage site known for its stunning architecture and rich history dating back over 1,200 years.

Vennbahn-Route Biking

10 minutes driving

Scenic cycling path through beautiful landscapes, with bike rentals available at local shops for an outdoor adventure.

Frankenberger Park

25 minutes walking

Serene park featuring walking trails and picnic areas, perfect for families looking to unwind amid nature.

Yoga Classes at Yogalife

10 minutes driving

Relaxing yoga sessions offered year-round in a peaceful studio, ideal for wellness seekers and beginners alike.

Zum Stavros

4 minutes walking

Cozy Greek taverna known for its authentic souvlaki and a friendly atmosphere. Vegetarian-friendly options available.

Asia House

8 minutes walking

Sleek restaurant offering a mix of Asian cuisines, with signature sushi rolls and wok dishes in a stylish setting.

Lebanon Grill

7 minutes walking

Casual dining spot serving delicious Lebanese dishes featuring fresh ingredients, perfect for a quick bite or takeaway.

New Tivoli

20 minutes walking

Local cinema featuring a variety of films and special screenings, offering both mainstream and independent films.

Aachen Altstadt Bars

10 minutes driving

A vibrant area with numerous bars offering live music events and a lively atmosphere for nightlife enthusiasts.

Getting around

City Centre

Aachen24 min · 1.2 mi

Airports

Koln/Bonn (CGN)128 min · 52.7 mi

Dusseldorf (DUS)141 min · 58.2 mi

Bus

Bus stop19 min · 7.6 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at EUR 13 per day.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of EUR 23 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

English, German, French, Spanish, Italian, Dutch, Portuguese, Polish

Year renovated:

2006

Number of rooms:

119

Reviews and Ratings

Feedback about Mercure Aachen Europaplatz from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the spacious and clean rooms at Mercure Aachen Europaplatz, with some noting the convenience of having an express coffee machine and a kettle right in their room. The outdoor area, including a swimming pool in the garden, is a highlight for many, especially during warmer weather, while the hotel's proximity to Carollus Thermen and the old town offers opportunities for exploration. The restaurant also receives positive comments for its good food and reasonable prices, although a few guests found the room decor to be a bit basic. A substantial breakfast is very appreciated.

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Review score

Based on 591 verified reviews

7.7/10

Very good

79%

Recommend

Free Wi-Fi

8.6/10

Staff

8.6/10

Value for money

7.8/10

Location

7.9/10

Pros

Friendly staff

Quiet rooms

Delicious breakfast

Excellent service

Quick check-in

Cons

Room dirt

based on 638 reviews

4/5

Jackson from United States

Standard Double Room

3 nights in November 2025

Reviewed:January 30, 2026

8.7/10

Smooth stay close to attractions

convenient parkinghelpful staffclean roomrainfall shower

Parking on site was convenient and straightforward. The front desk staff were helpful with local information. I appreciated the clean room and comfortable bed after a long day. The bathroom had a rainfall shower which was a plus after travelling.

The selection of breakfast pastries felt slightly limited each morning.

Location

9/10

The hotel is close to the area I wanted to visit, this made it easy to get around. It is not far from attractions, so planning my days was straightforward. Public transport is also close by.

Service

9/10

Staff at the front desk were responsive and provided quick check-in. They provided clear information about hotel amenities and services. Staff helped with directions and suggestions for local dining options.

Facilities

8/10

The hotel offers an open big parking area . There is a restaurant on-site that serves meals throughout the day. Guests have access to nothing messy rooms.

0 Helpful

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Hannah from Germany

Family with children

Standard Double Room

2 nights in November 2025

Reviewed:January 10, 2026

9.0/10

wonderful short stay

clean roomtidy roomefficient staffempty minibar

My standard double room was very clean and tidy. i slept great during the night. i am so thankful. The staff was efficient and helpful when i needed something. they quickly took care of my requests

the minibar wasn't restocked daily, i noticed. i would have loved more drinks. i hope they consider fixing this

Service

9/10

the reception staff assisted me with an early check-in. the hotel staff was able to quickly address all requests . the breakfast team ensured efficient service during busy periods.

Rooms

10/10

My standard double room included comfortable bed linens and pillows. the bathroom was well-kept. It had fresh towels and amenities. a reliable air conditioning unit kept the room temperature comfortable.

Dining

8/10

the breakfast buffet offered a variety of fresh pastries and fruit. i saw hot dishes including scrambled eggs and sausage. coffee and tea were readily available, and they tasted wonderful.

0 Helpful

Victor from Canada

Business traveller

superior double or twin room

3 nights in October 2025

Reviewed:December 22, 2025

9.0/10

repeat stay confirmed

good breakfastpolite staffeasy processcomfortable room

i found the breakfast selection good with a wide variety of options. staff were polite and always cute at the reception. the check-in and checkout process was easy and fast. the room was very comfortable and clean.

i found the bed mattress to be quite hard it affected my sleep slightly.

Service

9/10

the front desk operates 24/7 providing assistance at any hour. staff members are attentive and handle requests quickly. their proactive service greatly enhanced my experience at the facility.

Location

8/10

the hotel is close to the city center and provides easy access. a short walk allows you to quickly reach various attractions. numerous taxis are available for a quick trip at an affordable rate.

Rooms

10/10

the rooms are tidy and well maintained providing a great environment. bedding is clean and provides a great night's sleep. every detail supports relaxation and cleanliness.

Dining

9/10

the breakfast buffet offers diverse choices catering to different tastes. fresh ingredients and careful presentation contribute to a satisfying meal. this makes for a great start to the day.

0 Helpful

Ray from United States

Single

Standard Twin Room

3 nights in June 2025

Reviewed:June 30, 2025

8/10

coffee machineworking areapolite staff

The room included an express coffee machine as well as a kettle. A nice working area was useful. I also found the staff very polite.

The room was a bit spartan. It only had two pillows

0 Helpful

Questions of the users

About Mercure Aachen Europaplatz

Is a full breakfast currently being served, or is it replaced with pre-packaged options?

14 November 2023

A full breakfast buffet is available, featuring a variety of warm and cold dishes, including vegan and vegetarian options. Guests are encouraged to specify a time for breakfast to manage restaurant capacity safely.

How accessible is public transport to reach the city center from the hotel?

12 August 2024

The nearest bus stop is about 400 meters away, roughly a 7-minute walk. A 10-minute bus ride will take guests directly to the city center.

Is there a fee for parking at the hotel, and what's the cost?

25 January 2024

Parking is available for a fee of 10€ per night and is not included in the room rate.

Are tourists allowed to stay at the hotel, or is it limited to essential travelers?

10 September 2024

Tourist stays are permitted, and the hotel welcomes all guests once again.

What are the breakfast service hours during weekdays and weekends?

22 April 2024

Breakfast is served from 6 AM to 10 AM on weekdays and from 7 AM to 11 AM on weekends.

Does the hotel accommodate families, specifically 2 adults and 2 children?

5 October 2023

Family accommodations are available. Standard rooms feature a large couch that can be prepared as an extra bed, allowing space for 2 adults and 2 children.

Can arrangements be made for special room decorations for celebrations, such as anniversaries?

15 June 2024

Yes, room decorations for anniversaries are available for a fee of 10€.

What is the policy regarding pets at the hotel?

18 March 2024

Cats are permitted within a basket, while dogs are welcome for an additional charge of 15€ per night.

Are guests required to present a negative COVID-19 test upon arrival with children?

30 February 2024

Guests must present a negative COVID-19 test result or proof of vaccination or recovery to check in. This applies to all guests, including children.

How can I access the hotel via car, and is parking readily available?

28 July 2024

The hotel is easily accessible via the A4 (Aachen-Zentrum exit) or the A44 (Aachen-Brand exit). Ample parking with 170 spaces is available on-site for guests.