Intercontinental San Jose | Largest Urban Spa * From $306

Name: Intercontinental Costa Rica At Multiplaza Mall By Ihg, San Jose (San Jose)
Address: In Front Of Multiplaza Shopping Center, San Jose (San Jose), San José, 11856-1000
Price range: US$131+
Rating: 8.0

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Intercontinental Costa Rica At Multiplaza Mall By Ihg San Jose Room photo

Intercontinental Costa Rica At Multiplaza Mall By Ihg San Jose Sinks photo

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Key details

About the Hotel

In Front Of Multiplaza Shopping Center, San Jose (San Jose), 11856-1000

Next to Avenida Escazu

Great

8.0

7.8

/10

4.0

4.3

Loved by Intercontinental Costa Rica At Multiplaza Mall By Ihg guests

Convenient parking

Super clean rooms

Delicious breakfast

Attentive staff

"Hotel was close to Multiplaza Mall - within walking distance."

Desmar from Bahamas

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"Really beautiful hotel and nice decor."

trvln_d_wrld from United States

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"The mall offered a great variety of nice shops, all within easy walking distance."

Alison

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5-star urban luxury in Escazú

Amenities

Intercontinental Costa Rica at Multiplaza Mall offers a stellar selection of amenities in a convenient location. The hotel is integrated into the Multiplaza Mall, providing easy access to over 350 stores and a variety of entertainment options. Guests can enjoy three heated outdoor pools set within lush gardens, along with a tranquil outdoor spa to enhance relaxation.

Rooms

Each room at the hotel is designed to ensure guests experience a restful stay, featuring soundproof windows and soft bedding with 300 thread count Egyptian cotton sheets. The accommodations include state-of-the-art amenities such as a 48' smart TV, multimedia connector, and high-speed internet access. Spacious work desks provide an optimal environment for productivity.

Location

Located in the Escazú district, the hotel is within proximity to San Jose's major business centers, government districts, and embassies. Guests can easily reach various attractions including the charming villages and stunning beaches nearby. The Multiplaza Mall allows guests to combine leisure shopping with their stay.

Wellness

The hotel hosts Central America's largest urban spa, featuring 12 treatment rooms, a sauna, and a steam room. Guests can also enjoy exclusive access to outdoor swimming pools and private treatment spaces, ensuring a soothing experience. A well-equipped fitness center is available for those seeking an active lifestyle during their stay.

Dining

Intercontinental Costa Rica presents four diverse dining venues, each showcasing a range of culinary delights. From local Costa Rican flavors to international dishes, guests can explore unique menus at venues like Factory Steak & Lobster and Nau Sushi Lounge. The Market offers a casual atmosphere where guests can build their meals from fresh local ingredients.

Highlights

Location: Escazú district with access to Multiplaza Mall

Rooms: Soundproof windows with luxury bedding

Wellness: Central America's largest urban spa

Dining: Four restaurants featuring local and international cuisine

“This property's urban location within Multiplaza Mall makes it a compelling choice. The hotel's defining feature, the largest urban spa in Central America, certainly sets it apart. However, reports of inconsistent service and maintenance suggest opportunities for improvement; still, the versatile meeting spaces and dedicated event planning cater to business needs well.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.8/10Review score

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Highlights from guests

DiningFoodie Heaven

The on-site restaurants offered diverse cuisine, and one was open 24 hours with room service available around the clock.

Carlos from Spain

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Sports & FitnessActive Escape

The gym was well equipped, and there were multiple pools, each with different temperatures for a varied experience.

Kenji from Japan

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Spa & LeisureBlissful Relaxation

The spa was wonderful and provided excellent treatments; it was a worthwhile addition to the stay.

Nadia from Russia

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Room FeaturesLuxury Comfort

Rooms included Byredo amenities. The hotel is next to Multiplaza mall, easily accessible for shopping and entertainment.

Omar from Egypt

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Select your room type

Intercontinental Costa Rica At Multiplaza Mall By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium King Room Balcony Club Lounge Access
2 persons
40 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Classic Room
2 persons
30 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Premium Twin Room Lounge Access
2 persons
30 sq. feet
2 Double beds
Air conditioning
Bathtub
room details

Show all rooms

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Check-in/ Check-out

Facilities

Intercontinental Costa Rica At Multiplaza Mall By Ihg offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.3/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool

Spa & Leisure

Infinity pool
Plunge pool
Heated swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Hot spring bath

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Intercontinental Costa Rica at Multiplaza Mall invites travelers to a delightful escapade of flavors with its array of dining venues. From family-friendly grills to sophisticated sushi, each restaurant promises an inviting atmosphere and culinary authenticity that caters to diverse palates.

Factory
Grill/BBQ
Ambiance
Family-friendly
Key Offerings
A selection of savory grilled dishes and Kosher options make for a satisfying lunch or dinner. Perfect for a relaxed meal with loved ones.
Reservation
No
Monday to Saturday, 12:00 - 14:00 and 18:30 - 22:30; Sunday, 12:00 - 18:00
The Market
International
Ambiance
Casual and inclusive
Key Offerings
An all-day dining experience featuring Kosher, vegetarian, and gluten-free options-ideal for any craving at any time of day.
Reservation
No
Open 24 hours daily
Pimento
Italian
Ambiance
Family-friendly, Traditional
Key Offerings
A cozy locale offering traditional Italian dishes with vegetarian options for a comforting lunch or dinner setting.
Reservation
No
Lunch and Dinner
Nau Sushi Lounge
Japanese, Sushi, Asian
Ambiance
Modern
Key Offerings
Enjoy expertly prepared sushi and Asian dishes, complemented by a contemporary setting that enhances the dining experience.
Reservation
No
Monday to Saturday, 12:00 - 14:00 and 18:30 - 22:30; Sunday, 12:00 - 18:00

Intercontinental Costa Rica At Multiplaza Mall By Ihg Location

In Front Of Multiplaza Shopping Center, San Jose (San Jose), 11856-1000

Explore San Jose (San Jose)

Local Experience Near Intercontinental Costa Rica

Multiplaza

11 minutes' walk

A major shopping center with diverse retail stores, dining options, and entertainment facilities, perfect for families and shoppers.

Avenida Escazu

15 minutes' walk

An upscale area featuring high-end shops, restaurants, and a cinema, ideal for leisurely strolls and evening outings.

Parque Diversiones

13 minutes' drive

A popular amusement park with thrilling rides and family-friendly attractions that provide a day of fun for all ages.

Pico Blanco Hiking

25 minutes' walk

A challenging hike offering stunning views of the Central Valley. Free guided tours available on weekends.

East Park

10 minutes' drive

A tranquil park perfect for relaxation, featuring walking trails and picnic areas for a serene escape from the city.

The Market

1 minute' walk

A casual dining spot with a vibrant atmosphere, serving local dishes and international fare. Reservations recommended.

Factory Steak and Lobster

1 minute' walk

A refined dining experience with a focus on fresh seafood and steak dishes, offering a sophisticated setting.

Pimento

1 minute' walk

Italian cuisine with a cozy atmosphere, known for its authentic pasta dishes and fine wines. Vegetarian options available.

Grand Casino Escazu

17 minutes' walk

A lively casino venue offering gaming, live shows, and dining, appealing to both thrill-seekers and night owls.

Hooligan's

4 minutes' walk

A lively sports bar specializing in pub fare, ideal for casual hangouts, with regular live music and events.

Getting around

City Centre
San Jose (San Jose) 13 min · 5.1 mi
Airports
Tobias Bolanos International (SYQ) 15 min · 5.8 mi
Juan Santamaria International (SJO) 32 min · 13.1 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of USD 33.0 per person.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

Spanish

Year renovated:

2008

Number of floors:

Number of rooms:

622

Former name

Real Intercontinental Costa Rica

Reviews and Ratings

Feedback about Intercontinental Costa Rica At Multiplaza Mall By Ihg from previous guests about their experience.

Review score

Based on 242 verified reviews

7.5 /10

Very good

66 %

Recommend

Breakfast

6.3/10

Cleanliness

8.4/10

Comfort

8.4/10

Facilities

8.3/10

Free WiFi

7.2/10

Location

8.8/10

Paid Wi-Fi

10.0/10

Staff

8.3/10

Value for money

7.2/10

Pros

Heated pools

Big rooms

On-site restaurants

Cons

Poor service

Understaffed hotel

Raw seafood

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Questions of the users

About Intercontinental Costa Rica At Multiplaza Mall By Ihg

If I have a friend visiting San Jose, can she join me in my room?

5 December 2024

If the reservation is for two guests, she can be registered as your accompanying guest. Otherwise, an additional fee of $100 will apply.

Do you offer adjoining rooms for families traveling with children?

10 January 2025

Yes, there are options for connecting rooms available based on room type.

Are there spa services available for non-hotel guests, like a pedicure?

15 February 2025

Absolutely! The beauty parlor is open to both hotel guests and outside clients.

Can I enjoy spa services and facilities if I am not staying as an overnight guest?

22 March 2025

Yes, day passes are available, granting access to spa facilities and treatments.

What are the amenities included with a stay in the Executive Level?

28 April 2025

The Executive Level includes breakfast and a happy hour with canapés and drinks from 6:00 p.m. to 8:00 p.m., along with larger bedrooms featuring enhanced bathroom facilities.

Is there a daily pass option available for enjoying the pool area?

3 May 2025

Yes, day passes can be purchased for $45.00 per person, taxes included.

What is the distance from the hotel to the airport and central San Jose?

17 June 2025

The hotel is located 18 km from the airport, taking approximately 25 to 45 minutes, and 8 km from downtown San Jose, which is about a 15-minute drive.

I have a small service dog. What documentation is needed to ensure access?

12 July 2025

Only service dogs with valid paperwork are allowed at the hotel.

Are there options for early check-in or luggage storage before my room is ready?

22 August 2025

Only registered guests can access hotel facilities prior to check-in. Luggage can be stored at the front desk.