Are there swim-up bars available at Hard Rock Hotel Cancun?
12 November 2024
Yes, the swim-up bars are currently open for guests to enjoy refreshing drinks while relaxing by the pool.
75 photos
Hard Rock Hotel Cancun, Cancun
449US$
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Up to 10% cheaper
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Key details
About the Hotel
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
- Close to the beach
Great
8.0
7.6
4.2
4.5
Loved by Hard Rock Hotel Cancun guests
"Our room was huge, and we got to enjoy the jacuzzi with an ocean view."
"We loved the really big infinity pool overlooking the pristine beach."
"The beach was clean, with lots of activities."
Amenities
Hard Rock Hotel Cancun provides an extensive array of amenities, including
Rooms
The hotel boasts
Location
Located along
Wellness
The wellness offerings at Hard Rock Hotel Cancun include a
Dining
Dining options at Hard Rock Hotel Cancun encompass several
Highlights
Location: Approximately 15 minutes from Cancun Airport
Rooms: 601 spacious guest rooms with private balconies
Diving: Four expansive swimming pools with ocean access
Dining: Multiple on-site restaurants offering distinct cuisines
Wellness: Full-service spa featuring ancient techniques
Activities: Tennis and basketball courts for active guests
“Hard Rock Cancun delivers a particular energy right on the Hotel Zone beachfront-vibrant and geared towards those who embrace a lively scene. I think its rock-and-roll theme really resonates, especially with the all-inclusive perks and dedicated spaces for both kids and adults. Still, it's worth noting some guests experienced inconsistencies in service and property upkeep.”
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Select your room type
Hard Rock Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Triple Room
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
Diamond Ocean View King
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
Deluxe King Ocean View Classic
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
King Room Sea View
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Hard Rock Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Hard Rock Hotel Cancun, a delightful array of onsite dining options awaits, blending local influences and international flavors. Guests can indulge in vibrant culinary experiences, whether enjoying authentic Mexican fare, savoring fine Italian dishes, or relishing Asian delicacies-all within a welcoming, family-friendly environment.
Zen
Asian cuisine
Ambiance
Elegant dining space with a serene atmosphere, perfect for families.
Key Offerings
Expertly prepared Asian dishes featuring fresh ingredients and bold flavors. Ideal for those seeking an authentic culinary experience.
Reservation
Recommended
Breakfast and Dinner; hours vary.
Ciao
Italian cuisine
Ambiance
Family-friendly setting with a warm, inviting atmosphere.
Key Offerings
A variety of Italian classics from hearty pastas to fresh salads, served in a casual environment.
Reservation
Not needed
Breakfast, Lunch, and Dinner; hours vary.
Frida
Mexican cuisine
Ambiance
Traditional and family-friendly with vibrant decor that celebrates Mexican culture.
Key Offerings
Enjoy authentic Mexican dishes such as tacos and enchiladas, alongside local spirits and beverages.
Reservation
Recommended
Breakfast, Lunch, and Dinner; hours vary.
Pizzeto
Pizza
Ambiance
Casual and family-oriented, great for relaxed dining.
Key Offerings
Delicious pizza options offered for lunch and dinner, perfect for sharing among family and friends.
Reservation
Not needed
Lunch and Dinner; hours vary.
Toro
Steakhouse
Ambiance
Family-friendly with a warm, inviting interior focused on high-quality dining.
Key Offerings
Savory cuts of steak and expertly crafted sides, designed for a satisfying dinner experience.
Reservation
Recommended
Dinner; hours vary.
Hard Rock Hotel Cancun Location
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
1.2
mi
Landmark
Avenida Kukulkan
1.0
mi
Landmark
Backstage Theatre
4100 ft
Mall
Luxury Avenue
5100 ft
Beach
Playa Marlin
1.3
mi
Mall
Kukulcan Mall
5100 ft
Aquarium
Interactive Aquarium
1.4
mi
Beach
Playa Delfines
2.1
mi
Landmark
Dolphinaris Cancun
3000 ft
Mall
Kukulcan Plaza
5100 ft
Landmark
Museo Sensorial del Tequila
5100 ft
Museum
Museo Subacuatico de Arte
1.2
mi
Landmark
Aquaworld
2600 ft
Night club
H Roof
3000 ft
Shopping Area
Luxury Avenue Cancun
5100 ft
Landmark
Extreme Games Cancun
3300 ft
Museum
Cancun Wax Museum
1.5
mi
Landmark
San Miguelito
1.3
mi
Event hall
Oasis Arena
4300 ft
Landmark
El Rey Archaeological Zone
2.1
mi
Landmark
Luxury Avenue Shopping Mall
4500 ft
Landmark
Playa Ballenas
4700 ft
Landmark
Marlin Beach
1.1
mi
Landmark
Underwater Museum NO MUSEO
1.0
mi
Landmark
Yamil Lu'um Archeological Site
1.6
mi
Landmark
Scorpion's Temple ruins
1.6
mi
Museum
MUSA Underwater Museum
1.1
mi
Nearby
Cancun Golf Club at Pok Ta Pok
800 ft
Beach
Playa - Beach
1200 ft
Restaurants
Hard Rock Hotel
700 ft
Boulevard Kukulcan Km 14.5
Ciao
700 ft
At the Hard Rock Hotel
Zen
700 ft
Boulevard Kukulcan Km 14.5
The Blue Water Grill
1200 ft
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Secrets The Vine Cancun
1200 ft
Boulevard Kukulcan Km 14.5 Lote 38
Sedona Grill
1400 ft
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Nebbiolo Ristorante
1300 ft
Blvd. Kukulcan Km. 14.5 Lote 38
Vicente Asador De Brasa
2700 ft
Blvd Kukulcan Km 12
Harry's
3000 ft
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Porfirio's Cancun
3100 ft
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Sasi Thai
2100 ft
Blvd Kukulkan
Explore Cancun
Explore Cancun
Interactive Aquarium
25 minutes' walk
Family-friendly aquarium featuring interactive exhibits and animal encounters. Check for feeding times and special shows.
El Rey Archaeological Zone
35 minutes' drive
Well-preserved Mayan ruins featuring structures and wildlife. Ideal for history enthusiasts and those seeking local culture.
Nebbiolo Ristorante
5 minutes' walk
Italian cuisine in an elegant atmosphere, famous for homemade pasta. Reservations recommended, with vegetarian options available.
The Blue Water Grill
5 minutes' walk
Seafood-focused restaurant with ocean vistas. Signature dishes include fresh catches and tropical cocktails; reservations encouraged.
H Roof
11 minutes' walk
Rooftop bar with stunning views and live music. Perfect for evening relaxation; features a diverse cocktail menu and tapas.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace
Reviews and Ratings
Feedback about Hard Rock Hotel Cancun from previous guests about their experience.
Pros
Music details
Superb staff
Tasty burgers
Cons
Stale food
Guest reviewsOpen reviewsQuestions of the users
About Hard Rock Hotel Cancun
What types of activities are available for children at Hard Rock Hotel Cancun?
10 January 2025
Activities for children aged 4 to 12 are provided, including a kids' club with a variety of fun options. You can find the schedule of activities on the official site.
Is there a personal assistant to help with reservations during my stay?
24 March 2024
Yes, a personal assistant is included in certain room types, offering assistance with dining reservations and spa appointments.
What can I expect from the all-inclusive package at Hard Rock Hotel Cancun?
18 April 2024
The all-inclusive package features 5-star accommodations, dining, beverages, 24/7 room service, activities, entertainment, free Wi-Fi, and more.
What is included in the minibar found in the rooms?
08 June 2024
The minibar is stocked with beers, bottled water, soda, and juice, all of which are restocked daily as part of the all-inclusive services.
Is there a fitness center available at Hard Rock Hotel Cancun?
15 July 2024
Yes, there is a fully equipped fitness center available for guests to utilize during their stay.
Can guests easily travel from Cancun Airport to the hotel?
09 August 2024
Yes, renting a car or taking a taxi/ridesharing service from Cancun Airport to the hotel is convenient, with a distance of approximately 12.6 km.
Are there any specific COVID-19 protocols in place for guests?
19 September 2024
Currently, all necessary information regarding COVID-19 measures is available on the official site, including any activity restrictions.
Does Hard Rock Hotel Cancun offer complimentary breakfast?
23 October 2024
Yes, some rates include complimentary breakfast for guests, ensuring a great start to the day.
What are the check-in and check-out times at Hard Rock Hotel Cancun?
30 November 2024
Check-in is at 15:00 and check-out is at 12:00, allowing guests to make the most of their time at the hotel.Next best alternative
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