Are there swim-up bars available at Hard Rock Hotel Cancun?
12 November 2024
Yes, the swim-up bars are currently open for guests to enjoy refreshing drinks while relaxing by the pool. 126 photos
Hard Rock Hotel Cancun, Cancun
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Key details
About the Hotel
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun,
- Close to the beach
Very good
7.9
7.6
4.2
4.5
5-star all-inclusive resort in Cancun with private beach
Amenities
Hard Rock Hotel Cancun provides an extensive array of amenities, including
Rooms
The hotel boasts
Location
Located along
Wellness
The wellness offerings at Hard Rock Hotel Cancun include a
Dining
Dining options at Hard Rock Hotel Cancun encompass several
Highlights
Location: Approximately 15 minutes from Cancun Airport
Rooms: 601 spacious guest rooms with private balconies
Diving: Four expansive swimming pools with ocean access
Dining: Multiple on-site restaurants offering distinct cuisines
Wellness: Full-service spa featuring ancient techniques
Activities: Tennis and basketball courts for active guests
“Hard Rock Cancun delivers a particular energy right on the Hotel Zone beachfront-vibrant and geared towards those who embrace a lively scene. I think its rock-and-roll theme really resonates, especially with the all-inclusive perks and dedicated spaces for both kids and adults. Still, it's worth noting some guests experienced inconsistencies in service and property upkeep.”
Select your room type
Hard Rock Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Triple Room2 persons40 sq. feet1 King-size bedAir conditioningBalconyroom details
- Deluxe King Ocean View Classic2 persons40 sq. feet1 King-size bedAir conditioningBalconyroom details
- Diamond Ocean View King2 persons40 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Hard Rock Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
At Hard Rock Hotel Cancun, a delightful array of onsite dining options awaits, blending local influences and international flavors. Guests can indulge in vibrant culinary experiences, whether enjoying authentic Mexican fare, savoring fine Italian dishes, or relishing Asian delicacies-all within a welcoming, family-friendly environment.
Hard Rock Hotel Cancun Location
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun,
Explore Cancun
Explore Cancun
Cancun Golf Club at Pok Ta Pok
3 minutes' walk
Challenging golf course with picturesque views, suitable for all skill levels. Book tee times in advance for the best experience.
Interactive Aquarium
25 minutes' walk
Family-friendly aquarium featuring interactive exhibits and animal encounters. Check for feeding times and special shows.
Dolphinaris Cancun
11 minutes' walk
Unique swimming experience with dolphins. Offers packages for all ages, including photo opportunities and educational sessions.
El Rey Archaeological Zone
35 minutes' drive
Well-preserved Mayan ruins featuring structures and wildlife. Ideal for history enthusiasts and those seeking local culture.
Watersports at Aquaworld
10 minutes' walk
Thrilling activities including jet skiing and parasailing. Rentals and lessons available; book ahead during peak seasons.
Relaxation at Spa
On-site
Luxury spa featuring rejuvenating treatments and wellness rituals. Reservations recommended for signature massages and facials.
Nebbiolo Ristorante
5 minutes' walk
Italian cuisine in an elegant atmosphere, famous for homemade pasta. Reservations recommended, with vegetarian options available.
Gustino Italian Grill
5 minutes' walk
Casual dining with an Italian flair, known for artisanal pizzas and grilled dishes. Family-friendly with gluten-free options.
The Blue Water Grill
5 minutes' walk
Seafood-focused restaurant with ocean vistas. Signature dishes include fresh catches and tropical cocktails; reservations encouraged.
Backstage Theatre
15 minutes' walk
Vibrant venue showcasing live performances, including concerts and theater productions. Check schedule for family-friendly shows.
H Roof
11 minutes' walk
Rooftop bar with stunning views and live music. Perfect for evening relaxation; features a diverse cocktail menu and tapas.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace
Reviews and Ratings
Feedback about Hard Rock Hotel Cancun from previous guests about their experience.
Pros
Music details
Superb staff
Tasty burgers
Cons
Stale food
Guest reviewsShow more reviews
Questions of the users
About Hard Rock Hotel Cancun
What types of activities are available for children at Hard Rock Hotel Cancun?
10 January 2025
Activities for children aged 4 to 12 are provided, including a kids' club with a variety of fun options. You can find the schedule of activities on the official site. Is there a personal assistant to help with reservations during my stay?
24 March 2024
Yes, a personal assistant is included in certain room types, offering assistance with dining reservations and spa appointments. What can I expect from the all-inclusive package at Hard Rock Hotel Cancun?
18 April 2024
The all-inclusive package features 5-star accommodations, dining, beverages, 24/7 room service, activities, entertainment, free Wi-Fi, and more. What is included in the minibar found in the rooms?
08 June 2024
The minibar is stocked with beers, bottled water, soda, and juice, all of which are restocked daily as part of the all-inclusive services. Is there a fitness center available at Hard Rock Hotel Cancun?
15 July 2024
Yes, there is a fully equipped fitness center available for guests to utilize during their stay. Can guests easily travel from Cancun Airport to the hotel?
09 August 2024
Yes, renting a car or taking a taxi/ridesharing service from Cancun Airport to the hotel is convenient, with a distance of approximately 12.6 km. Does Hard Rock Hotel Cancun offer complimentary breakfast?
23 October 2024
Yes, some rates include complimentary breakfast for guests, ensuring a great start to the day. What are the check-in and check-out times at Hard Rock Hotel Cancun?
30 November 2024
Check-in is at 15:00 and check-out is at 12:00, allowing guests to make the most of their time at the hotel.Next best alternative
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