Are there swim-up bars available at Hard Rock Hotel Cancun?
12 November 2024
Yes, the swim-up bars are currently open for guests to enjoy refreshing drinks while relaxing by the pool.
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Hard Rock Hotel Cancun, Cancun
427US$
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Key details
About the Hotel
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
- Close to the beach
Perfect
8.1
7.5
4.4
4.6
Loved by guests
"Our room was huge, and we got to enjoy the jacuzzi with an ocean view."
"We loved the really big infinity pool overlooking the pristine beach."
"The beach was clean, with lots of activities."
Amenities
Hard Rock Hotel Cancun offers a diverse array of amenities across its expansive premises. Guests can unwind at the
Family-Friendly Offerings
The hotel provides a multitude of family-friendly amenities designed to enhance the stay for guests of all ages. Kids can enjoy dedicated meal options from the
Rooms
Accommodations at Hard Rock Hotel Cancun are equipped with modern furnishings and essential amenities. Each room includes a
Dining Options
Guests can explore various dining experiences at the hotel's
Location
Conveniently located in Cancun's
Highlights
Location: 7.8 miles from Cancun Airport
Rooms: Accommodations with balconies
Dining: All-inclusive meal plan
Wellness: Spa and fitness center
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
40 m²
2 Double beds
Shower
Bathtub
room details
Deluxe King Room
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
Diamond Ocean View King
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
Rock Royalty Ocean View King
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Getting around
A list of all available modes of transport
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Guest Parking
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Hard Rock Hotel Cancun, a delightful array of onsite dining options awaits, blending local influences and international flavors. Guests can indulge in vibrant culinary experiences, whether enjoying authentic Mexican fare, savoring fine Italian dishes, or relishing Asian delicacies-all within a welcoming, family-friendly environment.
Zen
Asian cuisine
Ambiance
Elegant dining space with a serene atmosphere, perfect for families.
Key Offerings
Expertly prepared Asian dishes featuring fresh ingredients and bold flavors. Ideal for those seeking an authentic culinary experience.
Reservation
Recommended
Breakfast and Dinner; hours vary.
Ciao
Italian cuisine
Ambiance
Family-friendly setting with a warm, inviting atmosphere.
Key Offerings
A variety of Italian classics from hearty pastas to fresh salads, served in a casual environment.
Reservation
Not needed
Breakfast, Lunch, and Dinner; hours vary.
Frida
Mexican cuisine
Ambiance
Traditional and family-friendly with vibrant decor that celebrates Mexican culture.
Key Offerings
Enjoy authentic Mexican dishes such as tacos and enchiladas, alongside local spirits and beverages.
Reservation
Recommended
Breakfast, Lunch, and Dinner; hours vary.
Pizzeto
Pizza
Ambiance
Casual and family-oriented, great for relaxed dining.
Key Offerings
Delicious pizza options offered for lunch and dinner, perfect for sharing among family and friends.
Reservation
Not needed
Lunch and Dinner; hours vary.
Toro
Steakhouse
Ambiance
Family-friendly with a warm, inviting interior focused on high-quality dining.
Key Offerings
Savory cuts of steak and expertly crafted sides, designed for a satisfying dinner experience.
Reservation
Recommended
Dinner; hours vary.
Location
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.0
km
Landmark
Avenida Kukulkan
1.7
km
Landmark
Backstage Theatre
1.2
km
Mall
Luxury Avenue
1.5
km
Beach
Playa Marlin
2.0
km
Aquarium
Interactive Aquarium
2.3
km
Mall
Kukulcan Mall
1.6
km
Beach
Playa Delfines
3.4
km
Landmark
Dolphinaris Cancun
910 m
Mall
Kukulcan Plaza
1.5
km
Landmark
Museo Sensorial del Tequila
1.5
km
Museum
Museo Subacuatico de Arte
1.9
km
Landmark
Aquaworld
730 m
Night club
H Roof
910 m
Shopping Area
Luxury Avenue Cancun
1.5
km
Landmark
Extreme Games Cancun
1.0
km
Museum
Cancun Wax Museum
2.4
km
Landmark
San Miguelito
2.1
km
Event hall
Oasis Arena
1.3
km
Landmark
El Rey Archaeological Zone
3.4
km
Landmark
Luxury Avenue Shopping Mall
1.3
km
Landmark
Playa Ballenas
1.4
km
Landmark
Underwater Museum NO MUSEO
1.7
km
Landmark
Marlin Beach
1.7
km
Landmark
Yamil Lu'um Archeological Site
2.6
km
Landmark
Scorpion's Temple ruins
2.6
km
Museum
MUSA Underwater Museum
1.8
km
Nearby
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Restaurants
Vicente Asador De Brasa
800 m
Blvd Kukulcan Km 12
Gustino Italian Grill
380 m
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Nebbiolo Ristorante
370 m
Blvd. Kukulcan Km. 14.5 Lote 38
The Blue Water Grill
350 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Olio
360 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Porfirio's Cancun
930 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Harry's
910 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Hard Rock Hotel
210 m
Boulevard Kukulcan Km 14.5
Ciao
210 m
At the Hard Rock Hotel
Sedona Grill
400 m
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Secrets The Vine Cancun
350 m
Boulevard Kukulcan Km 14.5 Lote 38
Sacbe Beach Shack
390 m
Mz. 53
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace
Questions of the users
About Hard Rock Hotel Cancun
What types of activities are available for children at Hard Rock Hotel Cancun?
10 January 2025
Activities for children aged 4 to 12 are provided, including a kids' club with a variety of fun options. You can find the schedule of activities on the official site.
Is there a personal assistant to help with reservations during my stay?
24 March 2024
Yes, a personal assistant is included in certain room types, offering assistance with dining reservations and spa appointments.
What can I expect from the all-inclusive package at Hard Rock Hotel Cancun?
18 April 2024
The all-inclusive package features 5-star accommodations, dining, beverages, 24/7 room service, activities, entertainment, free Wi-Fi, and more.
What is included in the minibar found in the rooms?
08 June 2024
The minibar is stocked with beers, bottled water, soda, and juice, all of which are restocked daily as part of the all-inclusive services.
Is there a fitness center available at Hard Rock Hotel Cancun?
15 July 2024
Yes, there is a fully equipped fitness center available for guests to utilize during their stay.
Can guests easily travel from Cancun Airport to the hotel?
09 August 2024
Yes, renting a car or taking a taxi/ridesharing service from Cancun Airport to the hotel is convenient, with a distance of approximately 12.6 km.
Are there any specific COVID-19 protocols in place for guests?
19 September 2024
Currently, all necessary information regarding COVID-19 measures is available on the official site, including any activity restrictions.
Does Hard Rock Hotel Cancun offer complimentary breakfast?
23 October 2024
Yes, some rates include complimentary breakfast for guests, ensuring a great start to the day.
What are the check-in and check-out times at Hard Rock Hotel Cancun?
30 November 2024
Check-in is at 15:00 and check-out is at 12:00, allowing guests to make the most of their time at the hotel.