Four Points By Sheraton Cancun Centro, Cancun ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Avenida Tulum, Mz 1, Lote 2, Sm 12, Cancun, Mexico, 77500

Near Playa Coral Cancun

Perfect

7.9

8.1

/10

4.3

Loved by guests

Clean rooms
Helpful staff
Good swimming pool
Comfortable beds

"Ideal for those who do not want sunbathing all the day but who is eager to develop the country's attractions."

Rescuedoctor from Hungary

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"The swimming pool on top was really good."

Tim from Netherlands

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"The bathrooms are very nice and our second room had both a bathtub and walk-in shower; the first still had the great walk-in shower with 2 shower heads."

Tpaquette from United States

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Rooms and Suites

Four Points by Sheraton Cancun Centro offers 112 rooms, including 4 suites. Rooms measure approximately 350 square feet and feature complimentary Wi-Fi, a work desk, a tea and coffee machine, and a TV. Additional amenities include heating and air conditioning, a telephone, and bathrooms with a shower or bath. Restroom has telephone. All guestrooms provide premium bedding and laptop-friendly workspaces.

Tempting dishes

The hotel includes an international restaurant, a café serving deli foods, and two bars. One bar is in the lobby, and the other is on the terrace. The Eatery Bistro & Restaurante offers breakfast, lunch, and dinner dishes. Toastina Sports Bar has eight LCD TVs and offers local, regional, and imported beers from the Best Brews(R) program, plus a variety of spirits. The Pool Bar offers deli snacks.

Rooftop Pool & Fitness

Four Points by Sheraton Cancun Centro features a rooftop terrace with an infinity-edge swimming pool overlooking the lagoon. The pool area includes lounge chairs, Bali beds, a massage fountain, and a bar. An indoor, air-conditioned fitness center is open 24/7 and includes two treadmills, two elliptical machines, two bicycles, a universal machine, and free weights. Separate bathrooms feature steam rooms and lockers that can be used with a room key.

Downtown Cancun Location

Located in Downtown Cancun on the Yucatán Peninsula, Four Points by Sheraton Cancun Centro is near tourist attractions, shopping centers, restaurants, and bars. The hotel is convenient to Riviera Maya attractions, including Puerto Morelos, Xoximilco theme park, and Crococun zoo. Landmarks nearby include Beto Avila Stadium (2 km), PLAZA Peninsula (0.5 km), Playa Coral Cancun (0.5 km), Mercado 28 (3 km), Juega Juega Casino (0.5 km), Palapas, Cancun (2.5 km), Isla Blanca (0.5 km), and Urbano Kabah Park (1.5 km).

Hotel Services

Four Points by Sheraton Cancun Centro provides free Wi-Fi, room service, dry cleaning, and daily housekeeping. There are meeting facilities, AV equipment, and catering options. On-site parking is complimentary. Service animals are welcome. The hotel is accessible, with elevators, accessible routes from the public entrance, accessible entrances to the pool and fitness center, and accessible meeting spaces.

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Highlights from guests

Sports & FitnessGym Surprise

I loved the well-kept gym and spacious pool. They provided an excellent workout and relaxation experience.

Carlos M. from Spain

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Guest ParkingEasy Parking

Parking was very easy and comfortable. Prices for parking were reasonable too.

Jane Doe from Canada

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DiningTacos!

Hotel restaurant was very good! Their tacos were amazing. I will definitely have them again.

Ivan Petrović from Serbia

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BathroomModern Bath

The bathroom was modern with great hot water and good water pressure. Loved the walk-in shower!

Mei Lin from China

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Traditional Guest room 2 Queen City view

2 persons

32 m²

2 King Size Beds

City view

Shower

Air conditioning

room details

Deluxe Guest room 1 King City view

2 persons

38 m²

1 King-size bed

City view

Shower

Air conditioning

room details

Traditional Guest room King City view

2 persons

42 m²

1 King-size bed

City view

Shower

Air conditioning

room details

Junior 1 Bedroom Junior Suite 1 King City view

2 persons

50 m²

1 King-size bed

City view

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Centre

Cancun 3.2 km

Airports

Cancun (CUN) 14.9 km

Isla Mujeres (ISJ) 19.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Car hire
Laundry
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Rooftop pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Public Bath
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Four Points by Sheraton Cancun Centro, indulge in a delightful array of culinary offerings that reflect both American and international flavors. The inviting ambiance and diverse menu ensure enjoyable meals for every palate, whether dining with family or socializing with friends in a relaxed setting.

Four Points By Sheraton Cancun Centro Restaurant photo

The Eatery Bistro & Restaurant

American and International

Ambiance

Family-friendly and accessible, featuring a spacious outdoor terrace that invites casual dining and social gatherings.

Key Offerings

The menu caters to diverse dietary preferences, offering vegetarian, vegan, gluten-free, and dairy-free options alongside tempting breakfast, lunch, and dinner dishes made from the freshest ingredients. Guests can also enjoy the Best Brews(R) program, featuring a variety of international beers.

Reservation

Open daily, 06:30 - 23:00.

Location

Avenida Tulum, Mz 1, Lote 2, Sm 12, Cancun, Mexico, 77500

Map view

Avenida Tulum, Mz 1, Lote 2, Sm 12, Cancun, Mexico, 77500

City landmarks

Market

Mercado 28

2.8 km

Stadium

Beto Avila Stadium

2.0 km

Landmark

Playa Coral Cancun

1.3 km

Park

Urbano Kabah Park

1.6 km

Mall

PLAZA Peninsula

770 m

Landmark

Plaza de Toros Cancun

1.6 km

Mall

Malecon Americas Cancun

1.1 km

Landmark

Malecon Tajamar

1.6 km

Landmark

Juega Juega Casino

720 m

Store

Costco

1.6 km

Landmark

Palapas, Cancun

2.7 km

Night club

Distrito Cavana

1.1 km

Landmark

Xcacel

2.2 km

Square

Las Palapas

2.7 km

Landmark

Casa de Cultura Cancun

2.0 km

Church

Cristo Rey Church

2.8 km

Event hall

B2B Center Cancun

1.6 km

Landmark

Amigos de Sian Ka'an

1.6 km

Landmark

Sam's Club Cancun

2.0 km

Night club

Grand Mambocafe

2.2 km

Landmark

Arrecifes

2.1 km

Park

Tres Rios Ecopark

2.5 km

Landmark

Catedral de la Santisima Trinidad

2.7 km

Landmark

Ceviche Square

2.2 km

Store

Soriana Hiper Plaza el Paseo

2.5 km

Landmark

Walmart Nichupte

2.6 km

Store

Superama Bonampak

2.6 km

Store

Vegan Planet

2.6 km

Nearby

Av. Tulum Esquina Contoy Edificio Plaza Mayaland Local 1

CrossFit Revolver Cancun

560 m

Isla Blanca

500 m

Restaurants

Manyee

1.0 km

Avenida Bonampak esq. Banco Chinchorro

Wazaaabi Sushi House

1.1 km

Av. Bonampak Plaza Peninsula local 9 y 10

The Juicery Boutique

340 m

Suc. Cancun - Av. Bonampak

Muelle Viejo

720 m

Punta allen centro

Buzos Cancun

790 m

Av. Rodrigo Gomez Mz 01

Las Delicias Fonda Vegana y Vegetariana

780 m

Avenida Kabah y Calle Holbox Sm 13 Manzana 1 Lote 22 Local 11

La Tranquita

760 m

Ave. Kabah Mz1. Smz 13. Lote 22. Plaza Zona Zentro

La Marisca

780 m

Av. Rodrigo Gomez sm 13 mz 1 Lote 5 Local 3

Costelao Prime Churrascaria

1.0 km

Av. Bonampak esquina Calle Cabo Catoche SM 9 Local #6

Pachamama Restaurante

1.1 km

Av. Bonampak Mza.3 Lote 4 SM 9 Local 6

Funky Geisha Cancun

830 m

Hotelera 14.5 Blvd. Kukulcan Zona

Sushi Roll

1.0 km

Av Nichupte Mz 5 Lote 8-13

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

The hotel offers a full breakfast at the price of US$14 per person per day.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese

Number of floors:

Number of rooms:

114

Questions of the users

About Four Points By Sheraton Cancun Centro

What is the minimum age requirement for checking in at the hotel?

12 February 2024

Guests must be at least 18 years old to check in. Individuals younger than 18 are considered children and must be accompanied by an adult.

Is the beach within walking distance from the hotel?

5 March 2024

The beach is approximately a 20-minute walk from the hotel.

Are there hotel rooms available with balconies?

22 April 2024

Yes, select rooms feature balconies with city views.

Is there a shuttle service provided to the beach?

30 March 2024

There is no complimentary shuttle service to the beach, but all rooms include a minibar.

Where is the pool located within the hotel?

15 April 2024

The hotel's pool is situated on the rooftop, providing a beautiful spot to enjoy sunrises.

Does the hotel provide free shuttle service from the airport?

10 May 2024

Unfortunately, there are no complimentary airport shuttle services available.

Can I bring a friend with me during my stay?

18 June 2024

Yes, bringing an additional guest is allowed, but there will be extra charges for the second companion upon arrival.

Can guests request a microwave for their room?

14 July 2024

While rooms do not come equipped with microwaves, you can request one from housekeeping, subject to availability.

What are the operating hours of the pool in April?

2 April 2024

The pool operates from 8 AM to 8 PM during April.

What is the policy regarding pets at the hotel?

28 August 2024

The hotel is pet-friendly, allowing pets up to 20 kg (44 lbs) with a fee of 500 Mexican pesos per pet for a stay of up to seven days.

Is there parking available at the hotel?

9 September 2024

Yes, complimentary on-site parking is available, conveniently located near Galenia Hospital.

What dining options are available at the hotel?

17 October 2024

The hotel boasts The Eatery Bistro & Restaurant for meals and Toastina Sports Bar for snacks and drinks, including a Pool Bar for refreshments by the pool.