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From261US$ /night
Check-in
05Mar2026Select date
Check-out
06Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
-
Steps from Forum Beach
Very good
7.9
7.8
/10

Amenities

Altitude At Krystal Grand Cancun offers direct access to a private beachfront area with spacious sun loungers and umbrellas. The hotel includes a grand pool complex with three swimming pools, a children's pool, and swim-up bars. Guests can also enjoy 24-hour room service and nightly entertainment options.

Rooms

The hotel features 384 rooms and suites with ocean or garden views, equipped with private balconies. Room options include Deluxe Ocean View Rooms and Family Suites with additional space for parents and kids. All accommodations come with thoughtful amenities such as stocked minibars and satellite television.

Dining

For dining, the hotel features multiple options including La Veranda for international cuisine and the gourmet restaurants offering Italian and Japanese dishes. Guests can indulge in themed buffet nights and a 24-hour snack bar. The hotel's property also includes a specialty wine cellar, enhancing the culinary experience.

Wellness

Wellness services at Altitude At Krystal Grand Cancun include a full-service spa offering various treatments designed for relaxation and rejuvenation. A fitness center is also available, complete with weights and cardiovascular machines. Guests can participate in daily yoga sessions overlooking the beach.

Location

The hotel is located 15 minutes from downtown Cancun and just 20 minutes from Cancun International Airport. Positioned in the bustling Hotel Zone, guests can explore nearby shopping and entertainment within easy reach. The hotel is also close to several renowned attractions like Chichen Itza.

Highlights

Location: 15 minutes from downtown Cancun .

Dining: La Veranda for international cuisine .

Wellness: full-service spa and yoga sessions .

Rooms: Deluxe Ocean View Rooms with private balconies .

Entertainment: nightly shows and themed buffet nights .

Pool: Grand Pool Complex with swim-up bars .

“What stands out is its prime location in the heart of the Zona Hotelera, placing you steps away from Cancun's vibrant nightlife. I appreciate the all-inclusive plan that takes care of dining and drinks, plus the family-friendly amenities, making it a solid choice for those traveling with kids. Though some may find the music a bit loud at night, the convenience and array of activities more than compensate, in my opinion.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Altitude At Krystal Grand Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Altitude Suite Double
2 persons
540 sq. feet 
2 Double beds
Shower
Coffee machine
Altitude Suite ocean front
2 persons
550 sq. feet 
1 King-size bed
Shower
Coffee machine
Altitude Corner Suite Ocean Front
2 persons
605 sq. feet 
1 King-size bed
Shower
Coffee machine
Altitude Corner Suite Partial Ocean View
2 persons
605 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

Altitude At Krystal Grand Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Yoga class
  • Aerobics

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Altitude At Krystal Grand Cancun offers a delightful culinary journey with its diverse dining options that celebrate local and international flavors. Enjoy vibrant meals in family-friendly atmospheres, where each restaurant invites guests to indulge in unique gastronomic experiences, all while soaking in the warm ambiance of this stunning beachfront location.
Altitude At Krystal Grand Cancun Restaurant photo The photo shows a brightly colored and cheerful indoor play area designed for children. The walls are mostly white, with a vibrant, swirling rainbow-colored ceiling. The floor is covered in a soft, green and blue patterned mat. 

Several round, green
Altitude At Krystal Grand Cancun Restaurant photo The photo shows a well-lit, upscale restaurant interior, likely a buffet or a dining area with a buffet spread. 

In the foreground, there's a long wooden buffet counter with a sleek, light-colored countertop. On the counter, various food items are d
Altitude At Krystal Grand Cancun Restaurant photo The photo shows a stylish bar scene. The bar counter is a light beige color with a darker wooden base. Several dark blue wine glasses are lined up on the counter, some with small, dark coasters underneath. 

Behind the bar, there's a well-stocked liq

Restaurant O

Mexican, International
Ambiance
Family friendly with a relaxed atmosphere
Key Offerings
Start the day with a free cooked-to-order breakfast, and return for dinner to savor a blend of traditional Mexican and international dishes. Perfect for families looking for inclusive dining.
Reservation
no
Breakfast: 06:30 - 11:00; Dinner: 17:00 - 23:00

Risotto

Italian
Ambiance
Family friendly, cozy dining environment
Key Offerings
Experience classic Italian dishes prepared with a personal touch, providing a comforting escape for dinner. Indulge in rich pastas and flavorful pizzas in a welcoming setting.
Reservation
no
Dinner: 18:30 - 23:00

Ayami

Asian
Ambiance
Family friendly with a serene dining space
Key Offerings
Delve into an array of Asian flavors, featuring dishes that span the continent-from sushi to savory stir-fries, this spot is ideal for an exotic dinner.
Reservation
no
Dinner: 18:30 - 23:00

The Grill

Steakhouse, Grill/BBQ
Ambiance
Family friendly with a vibrant grill atmosphere
Key Offerings
Enjoy the sizzle of expertly grilled meats and fresh seafood as delightful aromas fill the air. Ideal for lunch or dinner with family and friends, savor hearty fare at a casual but lively locale.
Reservation
no
Lunch: 12:00 - 23:00; Dinner: 12:00 - 23:00

Red Fish

Seafood
Ambiance
Family friendly with a relaxed beachfront vibe
Key Offerings
Dine with the soothing sounds of the ocean as you enjoy fresh seafood selections, ideal for brunch or lunch. Perfect for a casual family outing or a laid-back meal by the water.
Reservation
no
Brunch: 11:00 - 18:00; Lunch: 11:00 - 18:00

La Taqueria

Mexican
Ambiance
Family friendly with a lively, colorful decor
Key Offerings
Savor authentic Mexican tacos and street food-inspired dishes in a fun environment perfect for family dining. A must-visit for fans of bold flavors seeking a hearty dinner.
Reservation
no
Dinner: 19:00 - 23:00

The Beach Bar & Grill

American, Mexican
Ambiance
Family friendly with a laid-back beachside atmosphere
Key Offerings
Relax by the water with drinks and light bites or enjoy a satisfying lunch that blends American fare with local specialties. A perfect spot for families to unwind after a day in the sun.
Reservation
no
Brunch: 10:00 - 18:00; Lunch: 10:00 - 18:00

Altitude At Krystal Grand Cancun Location

Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
Map view
Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
Nearby
Amusement Park
Delphinus Dreams
1100 ft
Restaurants
Restaurante Ayami
200 ft
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Restaurante Risotto
400 ft
Blvd Kukulcan KM 8.5 Punta Cancún
Restaurant Le Basilic
600 ft
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
Isla Contoy
800 ft
Boulevard Kukulcan Km. 9.5 Zona hotelera
Maria Bonita
600 ft
Boulevard Kukulkan
La Joya
700 ft
Kukulcan Blvd 9. 5
Tradewinds Restaurant
400 ft
Boulevard Kukulcan The Royal Caribbean
El Mercado
1100 ft
Boulevard Kukulcan Hyatt Ziva
The Moongate
500 ft
Boulevard Kukulkan Km 9.5
Hacienda El Mortero
1100 ft
Blvd Kukulkal Km. 9.5
Explore Cancun
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Coco Bongo
Coco Bongo
12 minutes' walk
Famous for its vibrant shows, Coco Bongo combines a nightclub experience with stunning live performances and entertainment.
Cancun Convention Center
Cancun Convention Center
12 minutes' walk
A hub for business events, the Cancun Convention Center also hosts cultural events, offering art exhibitions and food fairs.
Chac Mool Beach
Chac Mool Beach
12 minutes' walk
Known for its crystal-clear waters, Chac Mool Beach is great for relaxation, beach sports, and exploring local beach bars.
Delphinus Dreams
4 minutes' walk
An interactive dolphin experience where guests can swim with dolphins in a natural setting, perfect for families and marine lovers.
Water Sports
12 minutes' walk
Various water sports, from jet skiing to parasailing, are available at nearby beaches, ideal for thrill-seekers looking for adventure.
Yoga by the Beach
12 minutes' walk
Daily yoga sessions on the beach provide a calming retreat for relaxation enthusiasts amidst stunning ocean views.
Restaurante Ayami
Restaurante Ayami
1 minute' walk
A charming spot offering delicious Asian fusion cuisine, known for its sushi and vibrant atmosphere; perfect for a casual meal.
Restaurant Le Basilic
Restaurant Le Basilic
2 minutes' walk
A fine dining venue renowned for its French-inspired dishes and romantic ambiance; reservations recommended for a special evening.
The City Nightclub
The City Nightclub
12 minutes' walk
Known for its lively atmosphere and top DJs, The City is one of Cancun's most popular nightclubs, perfect for nightlife enthusiasts.
Galeria Balance Cancun
Galeria Balance Cancun
11 minutes' walk
A vibrant art gallery showcasing local artists, with a laid-back vibe and occasional live performances, suitable for all ages.
Getting around
City Centre
Cancun17 min  ·  6.8 mi
Airports
Cancun International Airport (CUN)36 min  ·  14.9 mi
Isla Mujeres, Quintana Roo (ISJ)40 min  ·  16.5 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 04:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Altitude At Krystal Grand Cancun guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
90
Former name
altitude level by krystal altitude cancun

Reviews and Ratings

Feedback about Altitude At Krystal Grand Cancun from previous guests about their experience.
Review score
Based on 366 verified reviews
7.9/10
Very good
73%
Recommend
Breakfast
6.9/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.4/10
Free Wi-Fi
9.8/10
Location
9.3/10
Paid Wi-Fi
7.9/10
Staff
8.4/10
Value for money
7.9/10
Pros
Balcony views
Attentive staff
Amazing beach
Custom cocktails
Cons
Loud music
Empty Bali beds
Poor service
Guest reviews
based on 361 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Check-in
05Mar2026Select date
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06Mar2026Select date
Rooms and Guests2 Guests, 1 Room