Four Points By Sheraton Auckland, Auckland ➤ Reviews, Rooms & Prices 2025

75 photos

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

396 Queen Street, Main Reception Entrance 110 Mayo, Auckland, New Zealand, 1010

Close to SkyTower

Great

8.5

8.9

/10

4.5

4.3

Loved by guests

Large bathroom
Great location
Delicious pizza
Friendly staff

"Was nice to finish our night out with a nightcap at the Rooftop bar and view of sky tower lit up."

Annette from New Zealand

read full review

"The Churchill bar on the 20th floor has a nice view, but it didn't have many food options and is mainly for drinking."

TeamTex from United States

read full review

"Also access to the bar at the top level of the hotel was a nice touch and offered lots of cocktails with an extensive gin and whiskey collection."

Michael

read full review

Amenities

Four Points by Sheraton Auckland offers a fitness center open 24 hours, along with convenient self-parking at The Civic Car Park. The hotel provides on-site dining options that focus on locally sourced ingredients at the Queen's Head Bar & Eatery. Guests can access comprehensive accessible amenities, including elevators and mobility accessible rooms.

Rooms

The hotel includes spacious rooms and suites, featuring signature bedding and large bathrooms. Guests on higher floors enjoy breathtaking views of the Auckland city center. Suites provide separate living areas, with some offering balconies beneficial for families or those on special occasions.

Location

Located in the Aotea Arts Quarter, the hotel is moments away from attractions like Aotea Square, Auckland Art Gallery, and The Civic. Guests will find numerous shops and restaurants within walking distance. This central location provides easy access to cultural and entertainment venues.

Dining

Dining at Four Points includes the Queen's Head Bar & Eatery, where New Zealand and international cuisine is served for breakfast, lunch, and dinner. For a distinct experience, The Churchill stands as Auckland's highest rooftop bar, offering panoramic views of the city with a carefully curated beverage selection. Guests can expect delightful culinary offerings sourced from Auckland and beyond.

Events and Business

The contemporary Queen's Head Ballroom spans 195 square meters, accommodating various corporate functions and social celebrations. The hotel's meeting spaces are designed to be accessible for all guests, contributing to an efficient environment for business activities. On-site business center services support professionals in their endeavors.

Highlights

Location: Aotea Arts Quarter, steps from cultural attractions

Rooms: Spacious rooms with city views and balconies

Dining: Queen's Head Bar & Eatery for local cuisine

Wellness: 24 hour fitness center with diverse workout options

“In Auckland's vibrant Aotea Arts Quarter, this property strikes me as particularly well-suited to event hosting, thanks to its adaptable ballroom and proximity to corporate venues. The rooftop bar, Auckland's highest, distinguishes it; I imagine the city views are truly impressive. I also noted the modern, spacious rooms and the commendably attentive staff, which, to me, signal a commitment to guest comfort.”

James DavidEditor-in-Chief at Tohotel

View hotel on map

Highlights from guests

DiningGin Bar!

The Churchill Gin Bar on the top floor is a must-do. The cocktails were out of this world, especially at sunset.

Chloe from Australia

Review on

Room FeaturesSkytower View

The corner room had ceiling-to-floor windows. Natural light even in the bathroom, with skytower views.

Kenji from Japan

Review on

Guest ParkingEasy Parking

Valet parking was so easy and the staff were really friendly. Check in was seamless and very informative.

Ricardo from Brazil

Review on

BedroomSuper Comfortable

The king bed was super comfortable. Plus, I loved the convenience of requesting privacy for multiple-night stays.

Isabelle from France

Review on

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room City View

2 persons

250 sq. feet

1 King-size bed

Shower

Heating

room details

Corner Room King Bed

2 persons

360 sq. feet

1 King-size bed

Shower

Heating

room details

Superior Sky Tower Room King Bed

2 persons

250 sq. feet

1 King-size bed

Shower

Heating

room details

Superior King Room

2 persons

250 sq. feet

1 King-size bed

Shower

Heating

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Valet parking
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Live entertainment

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Four Points By Sheraton Auckland, culinary delights meet breathtaking views. Indulge in fresh, locally sourced dishes at the Queen's Head Bar & Eatery, and unwind with crafted cocktails at The Churchill, Auckland's highest rooftop bar, perfect for evening relaxation.

Four Points By Sheraton Auckland Restaurant photo

Queen's Head Bar & Eatery

International with local influences

Ambiance

Modern setting with plush blue velour couches above Queen Street, creating a cozy yet vibrant atmosphere.

Key Offerings

Enjoy standouts like line-caught snapper ceviche, Korean fried chicken, and Te Mana lamb, alongside a selection of pizzas, burgers, and pub classics, ensuring something for every palate.

Reservation

Open daily from 06:30 AM to 10:30 PM for breakfast, lunch, and dinner.

The Churchill

International

Ambiance

Rooftop bar with expansive city views, featuring a lively and inviting atmosphere ideal for socializing.

Key Offerings

Savor creative light bites and enjoy an impressive selection of 10 gins, 10 tonics, and 10 botanicals to craft the perfect gin and tonic.

Reservation

Open Tuesday to Saturday from 04:00 PM to midnight for lunch and dinner.

Location

396 Queen Street, Main Reception Entrance 110 Mayo, Auckland, New Zealand, 1010

Map view

396 Queen Street, Main Reception Entrance 110 Mayo, Auckland, New Zealand, 1010

City landmarks

Tower

SkyTower

2500 ft

Park

Auckland War Memorial Museum

1.1 mi

Museum

New Zealand Maritime Museum

5000 ft

Landmark

Viaduct Harbour

1.3 mi

Event hall

SKYCITY Auckland Convention Centre

2300 ft

Stadium

Spark Arena

1.1 mi

Square

Vulcan Lane

2800 ft

Shopping Area

Victoria Park Market

4300 ft

Church

St Patrick's Cathedral

2400 ft

Square

Takutai Square

4500 ft

Harbour

Queens Wharf

5100 ft

Landmark

Britomart

4400 ft

Event hall

SKYCITY Auckland

2300 ft

Park

Western Park

4900 ft

Landmark

Auckland Domain

4900 ft

Park

Domain Wintergardens

1.1 mi

Nearby

Gallery

Auckland Art Gallery Toi o Tamaki

1600 ft

Square

Aotea Square

1700 ft

Auckland CentralNew Zealand

Queen Street

1100 ft

Theatre

Aotea Centre

1400 ft

Public Building

Auckland Town Hall

1000 ft

Park

Albert Park

2000 ft

Library

Central City Library

1200 ft

Church

St. Paul's Church

1400 ft

Church

St Matthew-in-the-City Church

1600 ft

Queen Street Aotea Square

Statue of Sir Dove-Myer Robinson

1500 ft

Church

The Baptist Tabernacle

1600 ft

Theme Park

Odyssey Sensory Maze

900 ft

Shopping Area

Queens Court

300 ft

Auckland CentralNew Zealand

Grey Lynn

1800 ft

Restaurants

The Churchill Auckland

0 ft

396 Queen Street Level 20

Trocadero Restaurant & Bar

100 ft

380 Queen Street

Tanuki Sushi & Sake Bar

800 ft

319 Queen Street

Citizen Q

100 ft

305 Queen Street

Osaka Restaurant

300 ft

430 Queen Street

Kubick

500 ft

430 Queen Street

Nando's New Zealand

600 ft

328 Queen Street

BBQ Duck Cafe

700 ft

115 Queen Street Unit C

Explore Auckland

SkyTower

10 minutes' walk

SkyTower stands as Auckland's iconic landmark, offering stunning panoramic views, dining options, and the thrilling SkyJump experience.

Auckland Art Gallery Toi o Tamaki

6 minutes' walk

Auckland Art Gallery features an impressive collection of local and international artworks, making it a cultural gem in the city.

Aotea Square

7 minutes' walk

Aotea Square is a vibrant public space hosting events, food trucks, and outdoor performances, perfect for a leisurely stroll.

New Zealand Maritime Museum

19 minutes' walk

The Maritime Museum offers engaging exhibits on New Zealand's maritime history and beautiful views of the Waitematā Harbour.

Biking in Victoria Park

16 minutes' walk

Victoria Park offers scenic trails for biking, plus rental services available nearby for those wanting outdoor adventure.

Spa Day at The Spa at Four Points

1 minute' walk

Relax and unwind with treatments at The Spa, located within the hotel, providing a serene escape from the city hustle.

Kayaking at Viaduct Harbour

25 minutes' walk

Viaduct Harbour offers kayak rentals for those eager to experience Auckland's waterfront from a unique perspective.

The Churchill Auckland

1 minute' walk

The Churchill offers a sophisticated dining experience with modern Kiwi cuisine, making it perfect for both casual and formal meals.

Tanuki Sushi & Sake Bar

3 minutes' walk

Tanuki specializes in authentic Japanese fare with a cozy atmosphere and fresh sushi, ideal for a quick meal or leisurely dining.

Citizen Q

1 minute' walk

Citizen Q serves delicious contemporary dishes in a relaxed setting, emphasizing local ingredients and sustainability.

Spark Arena

25 minutes' walk

Spark Arena hosts a variety of concerts and events, perfect for a night out or enjoying world-class performances.

Vulcan Lane

11 minutes' walk

Vulcan Lane is a lively area with bars and boutiques, creating an energetic nightlife scene ideal for mingling and enjoying live music.

Getting around

City Centre

Auckland20 min · 1.0 mi

Airports

Auckland Airport (AKL)32 min · 13.2 mi

Train

Train Station - Britomart15 min · 4000 ft

Train Station - Grafton18 min · 5000 ft

Bus

Bus stop2 min · 400 ft

Want to see Exclusive Early Booking Rate?

Get exlusive rates right now!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site (reservation might be needed) at NZD 60 per day.

Internet

is available in for free.

Breakfast

You can start your day with a full breakfast, which costs NZD 39 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Japanese, Chinese, Korean, Hindi, Malay, Tagalog / Filipino, Vietnamese

Number of floors:

Number of rooms:

275

Questions of the users

About Four Points By Sheraton Auckland

Is it possible to request two single beds for my stay with my daughter?

5 January 2024

Yes, two single beds can be arranged for an additional fee of NZD 30 to NZD 50, subject to availability. Please confirm at your earliest convenience.

What are the available parking options at the hotel?

12 February 2024

Parking options include valet parking for NZD 60.00 per room per day and self-serve parking for NZD 35.00 per room per day, which is a short walk from the hotel.

What is the earliest check-in time I can expect?

21 March 2024

Check-in is officially at 3:00 PM. Early check-in may be available depending on room readiness, and booking the night before can help secure access.

How far is the hotel from the cruise port, and is there an airport shuttle service?

8 April 2024

The cruise port is approximately 800 meters away, about a 10-minute walk. Unfortunately, there is no airport shuttle service, but taxis are readily available.

Is there a cash bond required upon check-in?

15 May 2024

A deposit of NZD 100 per night is held for your stay, with bookings longer than three nights requiring a NZD 300 holding deposit, refundable upon checkout.

Are there facilities for guests requiring wheelchair accessibility?

22 June 2024

Yes, there are wheelchair accessible rooms available, specifically designed for comfort and convenience. Please inquire about the available options when booking.

Is there a roof bar and dining option within the hotel?

30 July 2024

Yes, The Churchill offers a rooftop bar with stunning views, while the Queen's Head Bar & Eatery serves a variety of delicious local and international dishes.

Can guests request late check-outs?

12 August 2024

Late check-out is available based on room availability, so it's recommended to make this request at check-in or reach out earlier.

Is there a laundry service available in the hotel?

5 September 2024

Yes, there is a laundry and dry cleaning service available. Prices vary depending on the items, and off-site laundry services can also be recommended.

Does the hotel allow for special requests regarding room arrangements, like a sofa bed?

19 October 2024

Requests for sofa beds can be accommodated in specific room types, such as suites. Please specify your needs during the booking process.