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From315US$ /night
Check-in
03Dec2025Select date
Check-out
04Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

396 Queen Street, Main Reception Entrance 110 Mayo, Auckland, New Zealand, 1010
-
Close to SkyTower
Perfect
8.5
8.9
/10
4.5
4.3
/5

Amenities

Four Points by Sheraton Auckland offers a fitness center open 24 hours, along with convenient self-parking at The Civic Car Park. The hotel provides on-site dining options that focus on locally sourced ingredients at the Queen's Head Bar & Eatery. Guests can access comprehensive accessible amenities, including elevators and mobility accessible rooms.

Rooms

The hotel includes spacious rooms and suites, featuring signature bedding and large bathrooms. Guests on higher floors enjoy breathtaking views of the Auckland city center. Suites provide separate living areas, with some offering balconies beneficial for families or those on special occasions.

Location

Located in the Aotea Arts Quarter, the hotel is moments away from attractions like Aotea Square, Auckland Art Gallery, and The Civic. Guests will find numerous shops and restaurants within walking distance. This central location provides easy access to cultural and entertainment venues.

Dining

Dining at Four Points includes the Queen's Head Bar & Eatery, where New Zealand and international cuisine is served for breakfast, lunch, and dinner. For a distinct experience, The Churchill stands as Auckland's highest rooftop bar, offering panoramic views of the city with a carefully curated beverage selection. Guests can expect delightful culinary offerings sourced from Auckland and beyond.

Events and Business

The contemporary Queen's Head Ballroom spans 195 square meters, accommodating various corporate functions and social celebrations. The hotel's meeting spaces are designed to be accessible for all guests, contributing to an efficient environment for business activities. On-site business center services support professionals in their endeavors.

Highlights

Location: Aotea Arts Quarter, steps from cultural attractions

Rooms: Spacious rooms with city views and balconies

Dining: Queen's Head Bar & Eatery for local cuisine

Wellness: 24 hour fitness center with diverse workout options

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room City View
2 persons
23 m² 
1 King-size bed
City view
Shower
Heating
Corner Room King Bed
2 persons
33 m² 
1 King-size bed
Shower
Heating
Superior Sky Tower Room King Bed
2 persons
23 m² 
1 King-size bed
Shower
Heating
Superior King Room
2 persons
23 m² 
1 King-size bed
Shower
Heating
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre
Auckland 1.6 km
Airports
Auckland (AKL) 21.2 km
Train
Train Station - Britomart 1.2 km
Train Station - Grafton 1.5 km
Bus
Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Live entertainment

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Four Points By Sheraton Auckland, culinary delights meet breathtaking views. Indulge in fresh, locally sourced dishes at the Queen's Head Bar & Eatery, and unwind with crafted cocktails at The Churchill, Auckland's highest rooftop bar, perfect for evening relaxation.
Four Points By Sheraton Auckland Restaurant photo
Four Points By Sheraton Auckland Restaurant photo

Queen's Head Bar & Eatery

International with local influences
Ambiance
Modern setting with plush blue velour couches above Queen Street, creating a cozy yet vibrant atmosphere.
Key Offerings
Enjoy standouts like line-caught snapper ceviche, Korean fried chicken, and Te Mana lamb, alongside a selection of pizzas, burgers, and pub classics, ensuring something for every palate.
Reservation
No
Open daily from 06:30 AM to 10:30 PM for breakfast, lunch, and dinner.

The Churchill

International
Ambiance
Rooftop bar with expansive city views, featuring a lively and inviting atmosphere ideal for socializing.
Key Offerings
Savor creative light bites and enjoy an impressive selection of 10 gins, 10 tonics, and 10 botanicals to craft the perfect gin and tonic.
Reservation
No
Open Tuesday to Saturday from 04:00 PM to midnight for lunch and dinner.

Location

396 Queen Street, Main Reception Entrance 110 Mayo, Auckland, New Zealand, 1010
Map view
396 Queen Street, Main Reception Entrance 110 Mayo, Auckland, New Zealand, 1010
Nearby
Gallery
Auckland Art Gallery Toi o Tamaki
470 m
Square
Aotea Square
500 m
Auckland CentralNew Zealand
Queen Street
320 m
Theatre
Aotea Centre
420 m
Public Building
Auckland Town Hall
290 m
Park
Albert Park
600 m
Library
Central City Library
350 m
Church
St. Paul's Church
400 m
Church
St Matthew-in-the-City Church
460 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
450 m
Church
The Baptist Tabernacle
460 m
Theme Park
Odyssey Sensory Maze
260 m
Shopping Area
Queens Court
90 m
Auckland CentralNew Zealand
Grey Lynn
530 m
Restaurants
The Churchill Auckland
0 m
396 Queen Street Level 20
Trocadero Restaurant & Bar
30 m
380 Queen Street
Tanuki Sushi & Sake Bar
240 m
319 Queen Street
Citizen Q
30 m
305 Queen Street
Osaka Restaurant
70 m
430 Queen Street
Kubick
130 m
430 Queen Street
Nando's New Zealand
160 m
328 Queen Street
BBQ Duck Cafe
210 m
115 Queen Street Unit C
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site (reservation might be needed) at NZD 60 per day.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs NZD 39 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Japanese, Chinese, Korean, Hindi, Malay, Tagalog / Filipino, Vietnamese
Number of floors:
20
Number of rooms:
275
Questions of the users
About Four Points By Sheraton Auckland
Is it possible to request two single beds for my stay with my daughter?
5 January 2024
Yes, two single beds can be arranged for an additional fee of NZD 30 to NZD 50, subject to availability. Please confirm at your earliest convenience.
What are the available parking options at the hotel?
12 February 2024
Parking options include valet parking for NZD 60.00 per room per day and self-serve parking for NZD 35.00 per room per day, which is a short walk from the hotel.
What is the earliest check-in time I can expect?
21 March 2024
Check-in is officially at 3:00 PM. Early check-in may be available depending on room readiness, and booking the night before can help secure access.
How far is the hotel from the cruise port, and is there an airport shuttle service?
8 April 2024
The cruise port is approximately 800 meters away, about a 10-minute walk. Unfortunately, there is no airport shuttle service, but taxis are readily available.
Is there a cash bond required upon check-in?
15 May 2024
A deposit of NZD 100 per night is held for your stay, with bookings longer than three nights requiring a NZD 300 holding deposit, refundable upon checkout.
Are there facilities for guests requiring wheelchair accessibility?
22 June 2024
Yes, there are wheelchair accessible rooms available, specifically designed for comfort and convenience. Please inquire about the available options when booking.
Is there a roof bar and dining option within the hotel?
30 July 2024
Yes, The Churchill offers a rooftop bar with stunning views, while the Queen's Head Bar & Eatery serves a variety of delicious local and international dishes.
Can guests request late check-outs?
12 August 2024
Late check-out is available based on room availability, so it's recommended to make this request at check-in or reach out earlier.
Is there a laundry service available in the hotel?
5 September 2024
Yes, there is a laundry and dry cleaning service available. Prices vary depending on the items, and off-site laundry services can also be recommended.
Does the hotel allow for special requests regarding room arrangements, like a sofa bed?
19 October 2024
Requests for sofa beds can be accommodated in specific room types, such as suites. Please specify your needs during the booking process.
Check-in
03Dec2025Select date
Check-out
04Dec2025Select date
Rooms and Guests2 Guests, 1 Room