Eurostars Hacienda Vista Real, Playa del Carmen ➤ Reviews, Rooms & Prices 2026

Name: Eurostars Hacienda Vista Real, Playa del Carmen
Address: Paseo Chichen Itza, Ret. 3 Lotes 12 Y 13 Vi. Pakal, Playa del Carmen, Quintana Roo, 77710
Price range: US$51+
Rating: 8.7

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Eurostars Hacienda Vista Real Hotel Playa del Carmen Exterior photo

Eurostars Hacienda Vista Real Hotel Playa del Carmen Interior photo

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Key details

About the Hotel

Paseo Chichen Itza, Ret. 3 Lotes 12 Y 13 Vi. Pakal, Playa del Carmen, 77710

Near the beach

Great

8.7

7.8

/10

3.9

3.8

Loved by Eurostars Hacienda Vista Real guests

Spacious rooms

Awesome breakfast

Helpful staff

Beautiful architecture

"Wow what an amazing hidden Gem in Playacar in Playa del Carmen, peaceful hotel in the middle of a small jungle with a beautiful pool and lake in front of it."

Arthur from United Kingdom

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"The rooms are MASSIVE."

Ilario from Italy

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"Absolutely can't recommend this place enough amazing value for money and we look forward to returning here again."

Liam from United Kingdom

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5-star Exclusive Retreat in the Riviera Maya

Amenities

Eurostars Hacienda Vista Real offers 77 spacious rooms designed with handcrafted details and traditional architecture. The hotel boasts a swimming pool surrounded by lush gardens and palm trees, providing a serene environment for relaxation. Guests can enjoy complimentary outdoor parking and various nearby recreational activities.

Rooms

The hotel features a variety of room types, including Junior Suites and Deluxe Double Rooms, equipped with luxurious Italian marble and oil paintings by renowned Mexican artists. The Family Room spans 90m² and is perfect for groups with its two double beds, large living area, and golf course views from the terrace. The Suite with Hot Tub offers a private terrace hot tub, allowing guests to unwind in style.

Location

Located in the exclusive Playacar community, Eurostars Hacienda Vista Real is surrounded by golf courses and lakes, providing a tranquil setting away from the hustle of Playa del Carmen. The hotel is a 5-minute drive from the city center and a 15-minute walk to the ferry pier for Cozumel Island. The site ensures easy access to major attractions in the Yucatán Peninsula, including Chichén Itzá and Tulum.

Golf Experience

Guests can enjoy access to the Hard Rock Golf Club, a premier course designed by Robert von Hagge, featuring 18 holes immersed in stunning natural surroundings. This package includes a shared golf cart and food and beverages to enhance the golfing experience. It accommodates both beginners and seasoned players looking for a challenge.

Wellness and Activities

Although the hotel's gym and spa are temporarily out of service, guests can explore nearby wellness and recreational activities in the area. The Riviera Maya offers various outdoor adventures, including snorkeling, zip-lining, and eco-parks. Perfect for nature enthusiasts, the hotel is positioned to take full advantage of the rich biodiversity of the region.

Highlights

Location: Exclusive Playacar community, 5-minute drive from city center

Rooms: 77 spacious rooms with traditional architecture

Golf: Access to Hard Rock Golf Club with 18 holes

Amenities: Swimming pool surrounded by palm trees

Nearby: Easy access to attractions like Chichén Itzá and Tulum

“This place strikes me as a genuine escape within Playa del Carmen. The hacienda architecture sets a tone of relaxed luxury, and I appreciate that it's tucked into Playacar, offering both serenity and quick access to 5th Avenue. Expect a unique blend of Mexican charm and upscale comfort, with spacious rooms that impressed me.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.2/10Review score

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Highlights from guests

DiningBreakfast Bliss

The breakfast had amazing options. The food quality was good, and the sitting area was very comfortable.

Connor from Canada

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Room FeaturesSpacious Retreat

The rooms were bigger than expected. We had a huge balcony and a whole reception area and bedroom. Amazing!

Rajesh from India

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Guest ParkingFree Parking!

They offer free parking, which is a great perk. Having a car is useful to explore the area.

Isabelle from France

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BedroomSuper Clean

The bedroom was super clean and comfortable. I had a restful night's sleep. It was the best place we stayed in Mexico.

Peter from Hungary

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Select your room type

Eurostars Hacienda Vista Real offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room
2 persons
23 sq. feet
1 Double bed
Air conditioning
room details
Doble Premium con terraza
2 persons
63 sq. feet
2 Double beds
Air conditioning
room details
Family Room
2 persons
63 sq. feet
2 Double beds
Air conditioning
room details

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Check-in/ Check-out

Facilities

Eurostars Hacienda Vista Real offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Wheelchair access
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Golf course

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Spa & Leisure

Outdoor swimming pool
Sun loungers
Sun terrace
Garden area

Room features

Air conditioning
Soundproofed rooms
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Hi-Fi

Eurostars Hacienda Vista Real Location

Paseo Chichen Itza, Ret. 3 Lotes 12 Y 13 Vi. Pakal, Playa del Carmen, 77710

Explore Playa del Carmen

Experience Playa del Carmen

Zona Arqueologica Playa del Carmen

10 minutes walking

Ancient Mayan ruins featuring structures and pathways that provide a glimpse into the region's historic culture.

Maya ruins

5 minutes walking

Close proximity ruins showcasing historical architecture and significance of the Mayan civilization.

Los Fundadores Park

25 minutes walking

A beautiful park with scenic views, playgrounds, and a dedicated area for cultural performances.

Playacar Beach

35 minutes walking

A tranquil stretch of pristine coastline ideal for sunbathing and enjoying stunning vistas of the Caribbean Sea.

Cenote Carwash

20 minutes walking

A scenic cenote offering swimming and snorkeling in a natural setting, perfect for adventure seekers.

Beach Yoga Sessions

25 minutes walking

Relaxing yoga classes held on the beach, ideal for mindfulness and rejuvenation amid beautiful surroundings.

LABRIOCHE de Playa

7 minutes walking

A cozy eatery known for its artisanal pastries, breakfast selections, and inviting ambiance. Reservations recommended.

Dona Aurelia sabores Mexicanos

7 minutes walking

Authentic Mexican cuisine served in a vibrant atmosphere. Must-try dishes include homemade tortillas and salsas.

Casa Sofia Playa del Carmen

25 minutes walking

Charming space offering Italian dishes, including pizza and pasta, with an extensive wine list. Reservations recommended.

Bel Air Animal Park

20 minutes walking

Family-friendly park featuring a variety of animals, educational exhibits, and fun activities for children.

Galeria de Arte 5ta Avenida

15 minutes walking

Gallery showcasing local artists and their works, often hosting events and exhibitions that highlight local culture.

Getting around

City Centre
Playa del Carmen 20 min · 1.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 18 min · 5000 ft
Cozumel (CZM) 50 min · 20.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2006

Number of rooms:

Reviews and Ratings

Feedback about Eurostars Hacienda Vista Real from previous guests about their experience.

Review score

Based on 322 verified reviews

8.4 /10

Great

84 %

Recommend

Breakfast

8.1/10

Cleanliness

9.1/10

Comfort

9.1/10

Facilities

8.4/10

Free WiFi

9.1/10

Location

8.2/10

Paid Wi-Fi

6.5/10

Staff

9.0/10

Value for money

8.7/10

Pros

Peaceful hotel

Comfortable bed

Excellent breakfast

Cons

Closed pool bar

Difficult access

Tired facilities

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Questions of the users

About Eurostars Hacienda Vista Real

Are there separate sleeping areas in the room, and does it come with a kitchen and multiple bathrooms?

24 November 2024

The connecting rooms feature two double beds, a kitchen, a living room, a dining room, a balcony, and an extra room with a king-size bed, closet, and bathroom. This setup accommodates a maximum of four adults or five adults and one child.

What is the distance from the hotel to the closest beach and how does the breakfast service work?

15 January 2025

The nearest beach is approximately 10 minutes away by car, and there is no distinction between the 'Breakfast included' and 'Very Good Breakfast included' options.

Is there a cost associated with arranging rose petals on the bed for a honeymoon?

30 October 2024

The extra charge for adding rose petals on the bed is 700 pesos.

Is parking available at the hotel, and what about early check-in options?

12 February 2025

Free outdoor parking is available, and early check-in can be arranged depending on availability. Guests can also leave their luggage at the front desk.

Does the hotel have a lift for guests or is it only accessible by stairs?

27 September 2024

The hotel does not have a lift available.

Is there a steam room for guest use, and what are the associated costs?

2 March 2025

There is a steam room available for guests, and access to both the sauna and steam room is complimentary.

How long does it take to walk from the hotel to the beach area?

18 April 2025

Expect about a 35-minute walk to reach the beach from the hotel.

Do any of the accommodations feature kitchen facilities?

9 May 2024

Unfortunately, none of the rooms come with a kitchenette.

What public transportation options are nearby for travel from Cancun Airport and what are the costs?

21 February 2025

Public buses operated by ADO are available nearby, and costs will vary depending on the transportation service used.

What are estimated taxi fares to popular areas like Tulum from the hotel?

4 July 2024

Taxi rates to the Tulum Archaeological Zone are approximately 1200 pesos and to the Tulum hotel zone about 1500 pesos, accommodating up to four passengers.

Is there a shuttle service available for transportation from the hotel?

15 August 2024

There is no shuttle service, but recommendations for taxi companies are available.