What are the laundry and dry cleaning charges at the hotel?
10 February 2024
Laundry services are available at a cost ranging from IDR 35,000 to IDR 117,000++ per item, while dry cleaning costs between IDR 55,000 to IDR 135,000++ per item.
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Doubletree By Hilton Surabaya, Surabaya
74US$
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Key details
About the Hotel
Jl. Tunjungan 12,
Surabaya,
Indonesia,
60275,
East Java
- Close to Taman Dayu Waterpark
Great
8.9
9.2
4.7
Loved by guests
"Outdoor pool with cool water is nice addition after a hot day in the city."
"The hotel room is big and really comfortable, and the staff were really hospitable and checked in regularly during the course of our stay"
"Breakfast is amazing, with local delicacies and authentic flavours."
Rooms and Suites
DoubleTree by Hilton Surabaya features 310 rooms, each with air conditioning, a desk, a kettle, a fridge, a minibar, a safety deposit box, and a flat-screen TV. Bathrooms include a shower. Rooms also have 24-hour room service, laptop-compatible safes, laptop-friendly workspaces. Guests can settle into a guest room featuring city views, WiFi, a flat-screen TV, a work area, and a bathroom with a rain shower.
Dining Options
Makan Kitchen, located on the first floor, serves breakfast, lunch, and dinner. It offers Indonesian, Chinese, and Colonial cuisines with live interactive kitchens, showcasing Surabaya Food Heritage. The Koffee Deli & More, located in the lobby, serves coffee, tea, fresh juices, sandwiches, pastries, cakes, and sweets. Cloud 22 Rooftop Bar is located on the 22nd floor. A restaurant offers Chinese, Dutch, and Indonesian cuisine.
Leisure and Entertainment
DoubleTree by Hilton Surabaya includes an outdoor swimming pool and a fitness center with a sauna. Guests have access to free bikes. There is a children's playground and a Kids Club. Cloud 22 Rooftop Bar is an air-conditioned indoor space for events and entertainment.
Location and Transport
Located on Tunjungan Road in Surabaya's CBD, DoubleTree by Hilton Surabaya is near government offices, businesses, Tugu Pahlawan Heroes Square, and Tunjungan Square. Siola Surabaya Museum is across the street. Tunjungan Plaza is 1 km away. Gubeng is 2.5 km from the property, and Juanda is 25 km away. Juanda International Airport is 21.5 km away.
Onsite Services
DoubleTree by Hilton Surabaya offers a 24-hour front desk, room service, and tour organization. Free WiFi is available throughout the property. The hotel also provides airport transfers and a business center. An ATM is located on-site. Secured and covered self-parking is available for Rp 10,000.00 per day, and valet parking is available for Rp 50,000.00. EV charging is not available.
“In Surabaya's CBD, this property impresses with its diverse Indonesian cuisine and live cooking. The Cloud 22 Rooftop Bar elevates the experience, serving as a vibrant event space with panoramic city views. I find its family-friendly offerings, including a kids club, to be a genuine advantage, as is its proximity to shopping and cultural hotspots.”
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive King Room Lounge Access
2 persons
35 m²
1 King-size bed
Heating
Air conditioning
room details
Executive Twin Room Lounge Access
2 persons
35 m²
2 Single beds
Heating
Air conditioning
room details
Twin Room
2 persons
35 m²
2 Single beds
Heating
Air conditioning
room details
Deluxe King Room
2 persons
53 m²
1 King-size bed
Heating
Air conditioning
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
- Children's pool
- Children's play area
- Toys
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Night club
- Leisure/ TV room
- Sauna
- Shallow end
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Room decor
- Curtains
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Dining Onsite
Doubletree By Hilton Surabaya boasts a delightful array of dining experiences, blending rich local heritage with global influences. From interactive kitchens to rooftop views, guests can savor everything from traditional Indonesian dishes to light bites, all in inviting settings that cater to the whole family.
Makan Kitchen
Indonesian, Chinese, Dutch, International
Ambiance
Family friendly, Traditional
Key Offerings
Experience live interactive kitchens showcasing Surabaya Food Heritage with a 'farm to table' approach. Delight in a variety from buffet breakfasts to hearty dinners, featuring traditional dishes and light bites for busy guests.
Reservation
No
06:30 - 22:00 daily
The Koffee Deli & More
Local, Asian, International
Ambiance
Modern
Key Offerings
This central gathering space offers a selection of specially brewed coffees, fresh juices, and delightful pastries. Enjoy high tea or unwind during cocktail hour with a cozy atmosphere perfect for casual gatherings.
Reservation
No
08:00 - 22:00 daily
Cloud 22 Rooftop Bar
Local, International
Ambiance
Indoor bar with panoramic city views
Key Offerings
Relax in a chic, air-conditioned space while enjoying a cocktail hour or dinner with stunning vistas of Surabaya from the hotel's 22nd floor, making it a popular choice for locals and visitors alike.
Reservation
No
16:00 - 20:00 Wednesday to Sunday
Location
Jl. Tunjungan 12,
Surabaya,
Indonesia,
60275,
East Java
Map view
Jl. Tunjungan 12,
Surabaya,
Indonesia,
60275,
East Java
City landmarks
Landmark
Pointed Bamboo Monument
1.4
km
Mosque
Muhammad Cheng Hoo Mosque
1.6
km
Landmark
Monumen Kapal Selam
1.6
km
Museum
Heroes Monument and 10th November Museum
1.9
km
Landmark
Tomb of Dr. Soetomo
840 m
Landmark
Joko Dolog Statue
920 m
Public Building
Grahadi Building
1.0
km
Mall
Tunjungan Plaza
730 m
Landmark
Surabaya Town Hall
800 m
Mall
Grand City Surabaya
1.5
km
Landmark
Red Bridge
2.3
km
Landmark
November 10th Museum
1.2
km
Landmark
Taman Dayu Waterpark
790 m
Public Building
Bank Indonesia Museum
2.4
km
Landmark
Jalan Pahlawan
1.3
km
Mall
Surabaya Plaza
1.5
km
Square
Taman Apsari
720 m
Landmark
Taman Prestasi
1.2
km
Shopping Area
Hi-Tech Mall
2.1
km
Mosque
Sunan Ampel's Tomb
3.0
km
Church
Church of the Birth of Our Lady
1.7
km
Park
Surya Park
1.2
km
Landmark
Indonesian National Building
740 m
Landmark
Rumah Suci Bodhimandala
760 m
Landmark
Home H.O.S Tjokroaminoto
860 m
Landmark
Indonesian Cancer Museum
1.8
km
Museum
Museum Kesehatan Dr. Adhyatma MPH
1.9
km
Shopping Area
WTC Surabaya HANDPHONE CENTER
1.4
km
Landmark
Visma Art Gallery
1.0
km
Nearby
Jl. Tunjungan Siola Tunjungan Center
Siola Surabaya Museum
590 m
Restaurants
Yamagoya Ramen Surabaya
150 m
Tunjungan Plaza 4 Lt. 5
Black Canyon Coffee
150 m
Tunungan Plaza 3 Plaza Level Unit PC 04 94 Lt. 4
Pangsit Mie Mini
160 m
Jln. Jendral Sudirman 169
Hungry Daze
150 m
Tunjungan Plaza IV Lantai 5 unit #53-54
depot panorama
740 m
Embong Malang 78H
Toby's Estate
950 m
Jl. Embong Malang No.4 Tunjungan Plaza 5
Pavilion Restaurant
810 m
JL Embong Malang 85-89 JW Marriott Hotel Surabaya
Lobby Lounge at JW Marriott Hotel Surabaya
730 m
JL Embong Malang 85-89 JW Marriott Hotel Surabaya
Genki Sushi
980 m
Jl. Embong Malang No. 7-21
Deli Shop
780 m
JL Embong Malang 85-89 JW Marriott Hotel Surabaya
Jimmy's
780 m
Jl. Embong Malang No. 85-89
Imari Japanese Restaurant
770 m
Jl. Embong Malang 85-89 JW Marriott Hotel
Explore Surabaya
Explore Surabaya's Highlights
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Paid Private parking is possible on site.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of Rp 250,000 per person per day.
Pets
Pets are not allowed.
Languages
Bahasa Indonesian
Number of floors:
23
Number of rooms:
308
Questions of the users
About Doubletree By Hilton Surabaya
Are smoking rooms available for the King Guest Room?
20 March 2024
Yes, smoking King Guest Rooms are available, but their allocation is subject to availability when you arrive.
Which room types have options for connecting rooms?
15 April 2024
Connecting rooms are available in several types, including King - Twin Guest Room, King - Twin Executive Room, King Deluxe Suite - Twin Guest Room, and King Deluxe Suite - Twin Executive Room.
Is it possible to accommodate three adults in one room, and how much is the extra bed charge?
25 May 2024
Yes, for three adults, an extra bed can be added for a fee of IDR 544,500 net per bed per night, which includes breakfast for one guest.
Do the bathrooms in the hotel include a bidet or bidet spray?
30 June 2024
Yes, the bathrooms are equipped with bidet sprays for added comfort.
Can the hotel assist in arranging excursions, such as tours to Mount Bromo?
14 July 2024
Yes, arrangements for tours, including Mount Bromo, can be made through the concierge service.
Are there kitchen facilities within the hotel rooms?
22 August 2024
The Presidential Suites feature a kitchenette with essential appliances including an electric stove, microwave, refrigerator, and coffee machine.
What are the parking fees for guests at the hotel?
18 September 2024
Parking is available at IDR 10,000.00 per day for self-parking, while valet parking is offered at IDR 50,000.00.
Does the hotel have internet connectivity in the rooms?
12 October 2024
Internet connection can be requested in the rooms to cater to guests needing to work away from home.
What types of cuisine does the hotel's restaurant serve?
29 November 2024
Makan Kitchen offers a wide variety of Indonesian, Chinese, and Colonial cuisines with live cooking demonstrations, enhancing the dining experience.Next best alternative
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