What are the laundry and dry cleaning charges at the hotel?
10 February 2024
Laundry services are available at a cost ranging from IDR 35,000 to IDR 117,000++ per item, while dry cleaning costs between IDR 55,000 to IDR 135,000++ per item.
Doubletree By Hilton Surabaya, Surabaya
Key details
About the Hotel
Jl. Tunjungan 12, Surabaya, 60275,
- Close to Taman Dayu Waterpark
Great
8.9
9.2
5.0
4.7
4-star urban retreat in Surabaya with rooftop city views
Amenities
DoubleTree by Hilton Surabaya offers an indoor rooftop bar named Cloud 22, showcasing panoramic views of the city. The hotel has a fitness center equipped with a sauna for relaxation and wellness. Guests can enjoy an
Dining
Dining is available at
Location
The hotel is situated on
Amenities
The hotel accommodates families with a dedicated
Amenities
The hotel includes meeting spaces that can be reserved for various gatherings, providing resources for business or events. An
Highlights
Location: Tunjungan Road in CBD
Dining: Makan Kitchen with live cooking
Business: Executive lounge for business needs
Family Amenities: Kids Club with activities
“In Surabaya's CBD, this property impresses with its diverse Indonesian cuisine and live cooking. The Cloud 22 Rooftop Bar elevates the experience, serving as a vibrant event space with panoramic city views. I find its family-friendly offerings, including a kids club, to be a genuine advantage, as is its proximity to shopping and cultural hotspots.”
Select your room type
Doubletree By Hilton Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Executive King Room Lounge Access2 persons380 sq. feet1 King-size bedAir conditioningHeatingroom details
- Executive Twin Room Lounge Access2 persons380 sq. feet2 Single bedsAir conditioningHeatingroom details
- King Guest Room2 persons380 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Doubletree By Hilton Surabaya offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible on site at .
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
- Children's pool
- Children's play area
- Toys
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Night club
- Leisure/ TV room
- Sauna
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Curtains
Show more
Dining Onsite
Doubletree By Hilton Surabaya boasts a delightful array of dining experiences, blending rich local heritage with global influences. From interactive kitchens to rooftop views, guests can savor everything from traditional Indonesian dishes to light bites, all in inviting settings that cater to the whole family.
Makan Kitchen
Indonesian, Chinese, Dutch, International
Ambiance
Family friendly, Traditional
Key Offerings
Experience live interactive kitchens showcasing Surabaya Food Heritage with a 'farm to table' approach. Delight in a variety from buffet breakfasts to hearty dinners, featuring traditional dishes and light bites for busy guests.
Reservation
No
06:30 - 22:00 daily
The Koffee Deli & More
Local, Asian, International
Ambiance
Modern
Key Offerings
This central gathering space offers a selection of specially brewed coffees, fresh juices, and delightful pastries. Enjoy high tea or unwind during cocktail hour with a cozy atmosphere perfect for casual gatherings.
Reservation
No
08:00 - 22:00 daily
Cloud 22 Rooftop Bar
Local, International
Ambiance
Indoor bar with panoramic city views
Key Offerings
Relax in a chic, air-conditioned space while enjoying a cocktail hour or dinner with stunning vistas of Surabaya from the hotel's 22nd floor, making it a popular choice for locals and visitors alike.
Reservation
No
16:00 - 20:00 Wednesday to Sunday
Doubletree By Hilton Surabaya Location
Jl. Tunjungan 12, Surabaya, 60275,
Explore Surabaya
Explore Surabaya's Highlights
Siola Surabaya Museum
8 minutes walking
Siola Surabaya Museum showcases the city's transformation through interactive exhibits and historical artifacts.
Heroes Monument and 10th November Museum
25 minutes walking
Heroes Monument commemorates Indonesia's independence, featuring a museum with stories of national struggle.
Monumen Kapal Selam
20 minutes walking
Monumen Kapal Selam is a submarine museum where visitors can board a real submarine and learn about naval history.
Muhammad Cheng Hoo Mosque
20 minutes walking
Muhammad Cheng Hoo Mosque reflects Chinese architectural style and is a serene spot for cultural appreciation.
Surabaya Zoo
10 minutes drive
Surabaya Zoo offers a family-friendly experience with diverse animal exhibits and beautiful gardens for relaxation.
Taman Dayu Waterpark
10 minutes walking
Taman Dayu Waterpark features thrilling water slides, making it perfect for a fun-filled day of adventure.
Rawon Setan
10 minutes walking
Rawon Setan is famous for its traditional Indonesian beef soup, with a casual setting ideal for local food lovers.
Hungry Daze
2 minutes walking
Hungry Daze offers a vibrant atmosphere with a diverse menu including burgers and international comfort food.
Black Canyon Coffee
2 minutes walking
Black Canyon Coffee blends a cozy ambiance with an array of coffee choices and Thai-inspired dishes.
Surabaya Town Hall
10 minutes walking
Surabaya Town Hall hosts various cultural events and performances throughout the year, suitable for all age groups.
Tunjungan Plaza
9 minutes walking
Tunjungan Plaza is a bustling shopping center with an array of dining and entertainment options, perfect for leisure.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of IDR 250000.0 per person.
Pets
Pets are not allowed.
Languages
Bahasa Indonesian
Number of floors:
23
Number of rooms:
308
Reviews and Ratings
Feedback about Doubletree By Hilton Surabaya from previous guests about their experience.
Pros
Excellent reception
Clean facilities
Really good service
Comprehensive gym
Affordable rate
Cons
Incorrect charges
Cold pool
Dark rooms
Guest reviewsShow more reviews
Questions of the users
About Doubletree By Hilton Surabaya
Are smoking rooms available for the King Guest Room?
20 March 2024
Yes, smoking King Guest Rooms are available, but their allocation is subject to availability when you arrive. Which room types have options for connecting rooms?
15 April 2024
Connecting rooms are available in several types, including King - Twin Guest Room, King - Twin Executive Room, King Deluxe Suite - Twin Guest Room, and King Deluxe Suite - Twin Executive Room. Is it possible to accommodate three adults in one room, and how much is the extra bed charge?
25 May 2024
Yes, for three adults, an extra bed can be added for a fee of IDR 544,500 net per bed per night, which includes breakfast for one guest. Do the bathrooms in the hotel include a bidet or bidet spray?
30 June 2024
Yes, the bathrooms are equipped with bidet sprays for added comfort. Can the hotel assist in arranging excursions, such as tours to Mount Bromo?
14 July 2024
Yes, arrangements for tours, including Mount Bromo, can be made through the concierge service. Are there kitchen facilities within the hotel rooms?
22 August 2024
The Presidential Suites feature a kitchenette with essential appliances including an electric stove, microwave, refrigerator, and coffee machine. What are the parking fees for guests at the hotel?
18 September 2024
Parking is available at IDR 10,000.00 per day for self-parking, while valet parking is offered at IDR 50,000.00. Does the hotel have internet connectivity in the rooms?
12 October 2024
Internet connection can be requested in the rooms to cater to guests needing to work away from home. What types of cuisine does the hotel's restaurant serve?
29 November 2024
Makan Kitchen offers a wide variety of Indonesian, Chinese, and Colonial cuisines with live cooking demonstrations, enhancing the dining experience.Next best alternative
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