Crystal Palace Hotel, Bucharest ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Cpt.Av.Alex Serbanescu 18-20, Bucharest, Romania, 014292

Near Herastrau Park

Perfect

9.1

8.3

/10

5.0

4.3

Loved by Crystal Palace Hotel guests

Amicable staff
Delicious breakfast
Free room upgrade

"I got a present in the room and a free room upgrade."

Ionut from Romania

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"The Gym and the restaurant were great!"

José from Luxembourg

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"We had a free room upgrade the room was fantastic with panoramic views of the city."

stuartlindaleeds from United Kingdom

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Location

Crystal Palace Hotel is situated in the northern business area of Bucharest, providing easy access to key business districts like Pipera and Aviației. The hotel is just 10 km from Otopeni International Airport, ensuring convenient travel options for guests arriving from abroad. Minutes from popular leisure spots, the hotel allows travelers to explore the city center quickly, located only 15 minutes away.

Accommodations

The hotel offers various room types to suit different preferences, including Standard Queen Rooms and spacious Junior Suites. Each room is equipped with essential amenities designed to enhance comfort for both business and leisure travelers. The Presidential Suite stands out with its modern design and roomy layout, creating an inviting atmosphere for relaxation.

Conference Facilities

Crystal Palace Hotel is equipped with modern meeting rooms, including the Crystal Room and Victoria Room, both featuring 66 square meters of flexible space. These rooms provide high-definition projectors, audio-visual systems, and high-speed internet to accommodate various corporate events. The dedicated event coordinators ensure every meeting runs seamlessly, from technical support to catering arrangements.

Dining Options

Choral Restaurant within the hotel presents a diverse à la carte menu that highlights international cuisine crafted from quality ingredients. Guests can also host special events such as cocktail receptions and intimate gatherings in this refined space. Alongside sumptuous meals, the lobby bar offers a selected range of wines and cocktails for relaxation.

Service Excellence

The hotel prides itself on personalized service provided by a passionate and knowledgeable team with extensive hospitality experience. As a family-owned establishment, the hotel emphasizes building genuine relationships with guests, ensuring each visitor feels special. With 20 years in the industry, Crystal Palace Hotel focuses on continuous improvement and service innovation.

Highlights

Location: 10 km from Otopeni International Airport

Rooms: Presidential Suite with modern design

Conference: Crystal Room with high-tech amenities

Dining: Choral Restaurant with international cuisine

“In my opinion, this is a smart choice in Bucharest's business district, blending comfort with practical amenities. I was particularly impressed by its range of room options. The hotel's commitment to service also stands out, especially given its long-standing family ownership.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

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Highlights from guests

Room FeaturesSuite Upgrade

I was upgraded to a junior suite! There was a bottle of good wine waiting for me. The room was very clean and modern.

Michael from Canada

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DiningDelicious Food

The breakfast buffet offers both hot and cold options. There is an extensive menu available for other meals.

Anna from Poland

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Guest ParkingFree Parking

There is free parking and it's easy to get around the city from the hotel's northern location.

David from United States

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BedroomComfort Ensured

The bed was comfy and the air conditioning worked well. The pillows were also very soft and comfortable.

Anders from Sweden

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Select your room type

Crystal Palace Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Queen Room

2 persons

240 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Executive Queen Room

2 persons

345 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Executive Twin Room

2 persons

345 sq. feet

2 Single beds

Shower

Coffee machine

room details

Junior Suite

2 persons

345 sq. feet

1 King-size bed

Coffee machine

Bathtub

room details

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Facilities

Crystal Palace Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Fitness centre
Cycling
Sports trainer

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Sauna
Steam room

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At the Crystal Palace Hotel, dining becomes a celebration of international flavors and modern elegance. The Choral restaurant invites guests to indulge in beautifully presented dishes alongside an impressive selection of wines, while the Lobby Bar & Coffee Lounge offers casual sophistication for lighter fare and relaxing moments.

Crystal Palace Hotel Bucharest Restaurant photo

Choral

International cuisine

Ambiance

Modern and elegantly designed, perfect for special events and gatherings.

Key Offerings

The Choral features beautifully presented dishes that captivate the senses, alongside an intriguing variety of wines. Ideal for lunch, dinner, cocktails, receptions, and special occasions such as business meetings or anniversaries.

Reservation

Reservations recommended.

Hours vary.

Lobby Bar & Coffee Lounge

Light bites and beverages

Ambiance

Casual and inviting, offering a relaxed atmosphere for guests to unwind.

Key Offerings

The Lobby Bar & Coffee Lounge serves a selection of coffees and light snacks, providing the perfect setting for casual meetings or leisurely afternoons.

Reservation

Not needed.

Hours vary.

Crystal Palace Hotel Location

Cpt.Av.Alex Serbanescu 18-20, Bucharest, Romania, 014292

Map view

Cpt.Av.Alex Serbanescu 18-20, Bucharest, Romania, 014292

City landmarks

Park

King Michael I Park

1.8 mi

Museum

Dimitrie Gusti National Village Museum

1.3 mi

Historic Site

Arcul de Triumf

1.5 mi

Palace

Palace of Parliament

4.0 mi

Landmark

Herastrau Park

1.8 mi

Shopping Area

Promenada Mall

2200 ft

Landmark

Kisseleff Park

2.0 mi

Museum

Grigore Antipa National Museum of Natural History

2.2 mi

Museum

National Museum of Romanian Aviation

4900 ft

Landmark

BOB Tower

4900 ft

Landmark

Nusco Tower

2200 ft

Landmark

Spring Palace

1.4 mi

Zoo

Zoo Bucharest

2.3 mi

Landmark

Magazin CASA DECOR

4700 ft

Landmark

The Lakeview

4900 ft

Landmark

Novo Park

4900 ft

Landmark

Ultimului strajer al Capitalei

1.2 mi

Landmark

MOBEXPERT Pipera

1.4 mi

Landmark

Monumentul Soldatului Sovietic

2000 ft

Landmark

Manastirea Ortodoxa „Christiana”

2200 ft

Landmark

Floreasca Park

1.3 mi

Square

Charles de Gaulle Square

1.4 mi

Church

Biserica Herastrau

2400 ft

Landmark

Biserica Ortodoxa „Sfanta Maria

2400 ft

Landmark

Lake Herastrau

1.1 mi

Landmark

Divertiland Playland

2700 ft

Landmark

Cimitirul Ortodox „Sfanta Maria

2700 ft

Landmark

Congregatia Surorilor Oblate Asumptioniste „Manastirea Sfanta Treime”

2700 ft

Museum

Geology Museum

2.1 mi

Nearby

Shopping Area

Promenada Mall

1700 ft

Restaurants

La Placinte N. Caramfil

1800 ft

49 Nicolae Caramfil

Brot Manufactur

3000 ft

Nicolae Caramfil 30

NOR - Sky Casual Restaurant

3900 ft

Sky Tower

Bread & Spices

2900 ft

Pipera Street No.4 Corner with Zagazului Street

Les Colonnes

2500 ft

Str.virgil Madgearu nr 27 hotel Persepolis

Pasta Del Popolo

3100 ft

Strada Zagazului 21-25 One Herastrau Plaza

Nadasan

2600 ft

Virgil Madgearu 27

MUUUTOWN Restaurant

3100 ft

Strada Barbu Vacarescu

Cuptorul cu Lemne

3100 ft

Calea Floreasca 246B Mall Promenada

Explore Bucharest

Local Highlights Near Crystal Palace Hotel

Dimitrie Gusti National Village Museum

25 minutes' walk

Open-air museum showcasing traditional Romanian village life. Features over 300 buildings, guided tours available.

Palace of Parliament

15 minutes' drive

Massive government building and landmark. Offers guided tours to explore its architectural grandeur and history.

Herastrau Park

35 minutes' walk

Large urban park featuring scenic lakes, playgrounds, and walking paths. Ideal for a leisurely stroll or picnics.

King Michael I Park

35 minutes' walk

Beautifully landscaped park with fountains and walking trails. A peaceful place to relax and enjoy nature.

Biking at Herastrau Park

35 minutes' walk

Enjoy biking in Herastrau Park. Rentals available nearby for a refreshing ride around the lake.

Relaxation at Spas

15 minutes' drive

Pamper yourself with spa treatments at local wellness centers. Ideal for relaxation after a busy day.

Visit Local Markets

10 minutes' drive

Explore the vibrant local markets. Experience Romanian cuisine and culture; seasonal offerings.

Skydiving Experiences

30 minutes' drive

Adventure seekers can enjoy thrilling skydiving experiences at nearby locations. Book in advance for safety.

La Placinte N. Caramfil

7 minutes' walk

Cozy restaurant specializing in traditional Romanian dishes. Try their delicious placinta (savory pastry).

NOR - Sky Casual Restaurant

15 minutes' walk

Offers stunning views of Bucharest. Casual dining with a diverse menu, including international cuisine.

Bread & Spices

11 minutes' walk

Casual eatery known for fresh ingredients and wholesome meals. Vegetarian-friendly options available.

Brot Manufactur

11 minutes' walk

Charming bakery and cafe specializing in artisanal breads. Perfect for a light lunch or coffee break.

Shooting Star

10 minutes' drive

Vibrant bar featuring live music and events. A great spot for a night out with friends or casual gatherings.

Teatrul Național București

15 minutes' drive

National theater showcasing local and international plays. Regular performances suitable for all ages.

Bucharest Mall

15 minutes' drive

Family-friendly shopping mall featuring entertainment options, food court, and a cinema for all ages.

Fratelli Club

15 minutes' drive

Popular nightlife venue with DJ events and a lively atmosphere. Reservations recommended for entry.

Getting around

City Centre

Bucharest10 min · 3.9 mi

Airports

Bucharest Henri Coanda International Airport (OTP)17 min · 7.0 mi

Train

Baneasa Train Station23 min · 1.2 mi

Underground

Metrou Aurel Vlaicu9 min · 2300 ft

Metrou Pipera20 min · 1.0 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of RON 70 per person per day.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Romanian

Year renovated:

2012

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Crystal Palace Hotel from previous guests about their experience.

Review score

Based on 371 verified reviews

8.9/10

Great

91%

Recommend

Breakfast

8.6/10

Cleanliness

9.1/10

Comfort

9.2/10

Facilities

8.9/10

Free Wi-Fi

8.9/10

Location

9.1/10

Paid Wi-Fi

8.2/10

Staff

9.5/10

Value for money

8.8/10

Pros

Clean rooms

Friendly staff

Good location

Delicious breakfast

Comfortable bed

Cons

Strong perfume

based on 147 reviews

4/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Crystal Palace Hotel

Is the restaurant open in the evening for dinner as well as breakfast?

15 November 2023

The restaurant is currently open exclusively for hotel guests during this period, adhering to the existing regulations.

What are the additional charges for children staying in the same room?

20 December 2023

One child can stay for free using existing beds. For additional children aged 2 and over, the fee is 123.37 lei per child per night for any extra beds.

Do you accept vacation cards such as Edenred for payments?

10 January 2024

Payment through vacation cards issued by Edenred, Up Romania, and Sodexo is accepted.

What is the cost of breakfast for guests?

5 February 2024

Breakfast is priced at RON 70 per person for each night of stay.

Are long-term rental offers available for room bookings?

28 February 2024

For specific inquiries regarding long-term bookings, please provide contact details or send an email to reservation@cphotel.ro.

Is there transportation available from the airport to the hotel?

12 March 2024

A private car transfer can be arranged with prior booking for a fee of 30 euros, to be charged to the room and paid at checkout.

Is there parking available at the hotel?

18 April 2024

The hotel has an external parking lot with 50 spaces available, but does not offer a garage.

What are the breakfast hours during weekends?

8 May 2024

Breakfast is served from 7:00 AM to 10:30 AM on weekends.

How far is the hotel from the nearest airport?

22 June 2024

Crystal Palace Hotel is located 9.7 km from Henri Coandă International Airport, which is approximately a 10-30 minute drive depending on traffic conditions.

Can I use the Up Romania card for payment at the hotel?

1 July 2024

Yes, the Up Romania card is accepted for payments.