What is the expected completion date for the refurbishment work taking place in the hotel?
10 April 2024
Renovation work is currently ongoing to enhance the lobby, lounge, and breakfast area for future guests' enjoyment.
52 photos
The Cloud One New York-Downtown, By The Motel One Group, New York
152US$
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Key details
About the Hotel
133 Greenwich St,
New York,
New York,
United States,
NY 10006,
New York State
- Steps from the World Trade Center
Great
8.7
8.8
3.2
3.8
Loved by The Cloud One New York-Downtown, By The Motel One Group guests
"The hotel is clean and has a nice terrace in the 6th floor where you can see the World Trade Center."
"We had a room on the 19th floor with views of Ground Zero, 9/11 Museum, Oculus, the OWTC and the Hudson River."
Rooms: Comfort and Amenities
The Cloud One New York-Downtown provides rooms with air conditioning, a seating area, and a flat-screen TV with satellite channels. Each room features a private bathroom with a shower, complimentary toiletries, and a hairdryer. In-room amenities include a coffee machine, bed linen, and towels. Select rooms offer river views. Twin rooms are soundproofed.
Dining: Deli and Bar
Guests at The Cloud One New York-Downtown can start their day with a buffet breakfast. The Cloud One Deli is open from 6:00 AM to 9:00 PM. The bar offers a selection of drinks, including organic wines and American-sourced beverages. Bar food includes crisps, organic chocolate, nuts, tapas, and bread bites made with local ingredients.
Location: Downtown Manhattan
Located in the Wall Street-Financial District of New York, The Cloud One New York-Downtown is 500 meters from One World Trade Center and 200 meters from the National September 11 Memorial & Museum. NYU-New York University is 2.5 km away, and The High Line is 3.5 km from the property. Nearby landmarks include the Empire State Building (5 km), Brooklyn Bridge (1.5 km), and Battery Park (1 km).
Transportation: Airport Access
The Cloud One New York-Downtown is 14 km from Newark Liberty International Airport and 17 km from LaGuardia Airport.
Services: Front Desk & WiFi
This 4-star hotel offers a 24-hour front desk, luggage storage space, and free WiFi.
“The downtown location places you steps from One World Trade Center and the 9/11 Memorial, an area steeped in history. Rooms are modern and well-appointed, creating a comfortable base for exploring Manhattan. I especially appreciate the design focus, which brings a welcome touch of urban cool to the Financial District.”
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Select your room type
The Cloud One New York-Downtown, By The Motel One Group offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room
2 persons
175 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Standard Room Two Double Beds
2 persons
175 sq. feet
2 Double beds
Shower
Coffee machine
room details
Standard Room Two Double Beds City View
2 persons
240 sq. feet
2 Double beds
Shower
Coffee machine
room details
Superior King Room City River View
2 persons
220 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Facilities
The Cloud One New York-Downtown, By The Motel One Group offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Pet amenities available
- Housekeeping
- Welcome drink
Dining
- Bar/ Lounge area
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Carpeted floor
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The Cloud One New York-Downtown, By The Motel One Group Location
133 Greenwich St,
New York,
New York,
United States,
NY 10006,
New York State
Map view
133 Greenwich St,
New York,
New York,
United States,
NY 10006,
New York State
City landmarks
Bridge
Brooklyn Bridge
5000 ft
Park
Battery Park
3600 ft
Landmark
Bowery
1.7
mi
Museum
National Museum of the American Indian
3700 ft
Landmark
Empire State Building
3.0
mi
Landmark
Statue of Liberty
2.2
mi
Historic Site
Castle Clinton National Monument
3600 ft
Monument
African Burial Ground National Monument
5000 ft
Square
Times Square
3.6
mi
Park
The High Line
2.5
mi
Museum
Seaport District NYC
5000 ft
Museum
Fraunces Tavern
3700 ft
Landmark
Chinatown
5000 ft
Island
Statue of Liberty National Monument
2.2
mi
Landmark
New York City Vietnam Veterans Memorial Plaza
3700 ft
Landmark
Titanic Memorial Park
5000 ft
Park
Bowling Green
3700 ft
Landmark
Irish Hunger Memorial
1.0
mi
Nearby
Museum
World Trade Center Memorial Foundation
1200 ft
Mall
One World Observatory
1200 ft
Museum
9/11 Memorial
1200 ft
11 Wall St
Wall Street
1200 ft
26 Broadway
Charging Bull
1200 ft
Museum
Museum of Jewish Heritage
2000 ft
Church
Trinity Church
1200 ft
285 Fulton St
One World Trade Center
1200 ft
Square
The Oculus
1200 ft
Park
City Hall Park
1200 ft
Historic Site
Federal Hall
1100 ft
33 Liberty St
Federal Reserve Bank of New York
1200 ft
Restaurants
Eataly Downtown
500 ft
101 Liberty St 4 World Trade Center Floor 3
Bill's Bar & Burger
600 ft
85 West St
One World Observatory Restaurant
400 ft
72 Vesey St Freedom Tower
ruchi
500 ft
120 Cedar St
George's Restaurant
600 ft
89 Greenwich St
Living Room Bar and Terrace
600 ft
8 Albany St
Suspenders
400 ft
108 Greenwich Street
View Of The World
500 ft
140 Washington St
EATALY - Il Pesce
500 ft
101 Liberty St
Explore New York
Explore the Neighborhood
One World Observatory
5 minutes' walk
Sky-high views of the city from the 102nd floor. Offers interactive exhibits and a unique dining experience.
9/11 Memorial
5 minutes' walk
A tribute to the victims, featuring twin reflecting pools. Commemorative events held throughout the year.
Battery Park
13 minutes' walk
Beautiful waterfront park with gardens and access to ferries. Great spot for a picnic or leisurely stroll.
Charging Bull
5 minutes' walk
Iconic bronze sculpture symbolizing financial optimism. A must-see for photo opportunities in the Financial District.
Eataly Downtown
2 minutes' walk
Italian marketplace with diverse eateries and artisanal shops. Known for pasta, pizza, and fresh gelato.
Bill's Bar & Burger
3 minutes' walk
Casual eatery specializing in burgers and classic American fare. Family-friendly, with vegetarian options available.
One World Observatory Restaurant
2 minutes' walk
Elevated dining with breathtaking views of Manhattan. Reservations recommended for an unforgettable experience.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of US$24.50 per person per day.
Pets
Pets are allowed on request.
Number of floors:
28
Number of rooms:
189
Former name
hotel ny downtown manhattan
Reviews and Ratings
Feedback about The Cloud One New York-Downtown, By The Motel One Group from previous guests about their experience.
Show moreShow less
Pros
Great location
Helpful staff
Big rooms
Accessible hotel
Cons
Small reception area
Contradicting information
Guest reviewsbased on 3451 reviews
john from united kingdom
Single
standard king room
3 nights in November 2025
|
Reviewed: February 05, 2026
8.7/10
fantastic stay with great views
fresh towelshelpful staffriver view
I found the room immaculate and well kept, with daily cleaning and fresh towels provided (a small detail i always appreciate). the staff were very helpful, especially the front desk, and ensured my needs were met promptly. i enjoyed the river view and the proximity to the 9/11 memorial. It added a special dimension to my stay.
the rooms are a bit dark, made unpacking and spending time there during the day a little difficult.
Location
9/10
the hotel is conveniently near several subway lines, great for quick travel to different parts of the city. it's also within walking distance of the world trade center and the staten island ferry terminal. many small diners and restaurants are nearby, offering convenient dining options.
Dining
8/10
the breakfast includes vegan options, a great addition for those with dietary preferences. there is a bar on the sixth floor with excellent city views. smaller breakfast options are available in the lobby bar.
Service
9/10
the front desk staff offered helpful advice about airport transportation, which saved me money. the staff provided recommendations for local pizza spots.
0 Helpful
|
Olivia from United States
Single
Standard King Room
3 nights in November 2025
|
Reviewed: January 26, 2026
9.3/10
Really good Downtown Stay
easy accesshigh windowsroom refrigeratormissing telephone
The location is fantastic, providing easy access to several subway lines. the room featured high windows offering a feeling of spaciousness. i particularly enjoyed having a refrigerator in the room. It allowed me to store breakfast items.
the room lacked a telephone for contacting the reception desk. i had to use my mobile phone for any inquiries.
Service
9/10
the staff allowed an early check-in, very helpful after train travel. a technician quickly resolved a bathroom issue and staff arranged for cleaning. the service was excellent overall.
Rooms
9/10
the room was clean and well-kept with comfortable beds. the design was modern. the room size was spacious by city standards, allowing two people to move freely.
Location
10/10
multiple subway stations are within a short walk, providing access to different neighborhoods. the hotel is near the 9/11 memorial and museum. i found it easy to reach piers and brooklyn.
0 Helpful
|
Michael from Germany
Business traveller
king room city view
3 nights in November 2025
|
Reviewed: January 01, 2026
9.5/10
amazing stay in downtown
polite staffcentral locationclean roomwarm feeling
i found the staff courteous and pleasant . they remembered my coffee order, which i thought was a nice touch. the location was central and ideal for sightseeing, a big plus. the room always felt warm and clean when i returned from exploring (it was perfect).
Dining
9/10
the hotel includes a coffee place in the lobby. the coffee place offers pancakes that i found yummy. there are many diners within a short walk if you want an american breakfast.
Facilities
9/10
the hotel is next to the 9/11 memorial. the hotel is also close to the world trade center with the oculus shopping mall. multiple metro stations are within walking distance, providing easy access to different areas.
Rooms
10/10
The rooms have a minimalist style. the rooms have comfortable beds and beautiful showers. my room was quiet. I did not hear any noise from the elevator, even though my room was right in front of it.
Location
10/10
the location is very good as it is close to several metro stations. i found it easy to reach many points of interest. the world trade center and 9/11 memorial are just a short walk away.
0 Helpful
|
Luna from Spain
Single
Standard King Room
4 nights in November 2025
|
Reviewed: December 07, 2025
6/10
adequate locationimproperly cleaned roomscarpet stains
The location was adequate. I am pleased with the proximity to attractions and restaurants nearby.
I found the rooms were not cleaned properly. I observed some stains on the carpet and dust in the corners. Such oversights reflect negatively on the overall standard.
0 Helpful
jack from united kingdom
Single
standard king room
3 nights in November 2025
|
Reviewed: December 04, 2025
6/10
adequate stay with some issues
elevator malfunctionsinconvenient faucet
during my stay, i found a couple of issues. the elevators experienced frequent malfunctions, causing considerable delays (waiting times sometimes exceeded 20 minutes). additionally, the bathroom faucet's design placed it too close to the counter.
0 Helpful
Connor from United States
Family with children
Standard King Room
3 nights in August 2025
|
Reviewed: September 29, 2025
6/10
adequate room sizemalfunctioning air conditioningpoor communication
The room size was adequate.
The air conditioning was a problem. It malfunctioned. The staff showed me how to fix it myself instead of repairing it. This was not ideal. Communication regarding this issue was poor.
0 Helpful
George from United States
Business traveller
Standard King Room
3 nights in June 2025
|
Reviewed: July 05, 2025
7/10
capsule coffee machineriver viewsound insulationfaulty elevatorclose faucetdark lobby
The location was excellent. It was about 100 meters from several subway stations. These stations access many parts of the city. My room had a capsule coffee machine and supplies for two cups. I also had a refrigerator in room. I appreciate the river views from my room. I did like the good sound insulation. I did not hear neighbors or street noises. The hotel gave me a bigger room and free breakfast after my toilet malfunctioned. The hotel was very service.
The elevators did not work during my entire stay. It made getting around difficult. The bathroom faucet was too close to the counter. I did not have enough space to wash my hands. The lobby and room seem dark. I think the hotel should upgrade the lighting.
0 Helpful
Questions of the users
About The Cloud One New York-Downtown, By The Motel One Group
Are there any deposit fees required when booking a stay?
15 May 2024
No deposit fee is required for your stay. Only the room rate and applicable taxes will be charged.
Can I trust that this hotel is a legitimate option for my stay in New York City?
20 June 2024
Hotel NY Downtown Manhattan is a recognized establishment that has been open since mid-January. It aims to provide a memorable experience for all guests.
How far is the nearest subway station, and which lines are closest to the hotel?
25 July 2024
Several subway stations are within a short walking distance, including the #1, 4, 5, R, and W lines, along with express bus services nearby.
Is it allowed for guests under 18 to check in at the hotel?
30 August 2024
The minimum age for check-in at Hotel NY Downtown Manhattan is 18 years, with valid identification required at check-in.
What charges should I expect when staying during the holiday season?
05 September 2024
Only the reservation fee, which covers the booking price, will be charged. There are no additional resort fees or deposits.
Can I store my luggage at the hotel after I check out?
10 October 2024
Luggage storage is available at no extra charge on the day of check-out.
Is there an outdoor space or rooftop bar available at the hotel?
15 November 2024
A terrace bar/lounge is located on the 6th floor, offering views of the 9/11 Memorial.
How can I get from JFK airport to the hotel during late hours?
20 December 2024
Taking a taxi or Uber is recommended during late hours. Additionally, traveling via Airtrain from JFK to Sutphin Blvd and then taking the E train to the World Trade Center is an option, followed by a short walk to the hotel.
Does the hotel provide on-site parking or recommend nearby parking facilities?
01 January 2025
There is no on-site parking; however, there are garages nearby, such as Battery Parking Garage at 70 Greenwich St.Next best alternative
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