Best Western Smoky Mountain Inn, Waynesville ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

130 Shiloh Trl, Waynesville, North Carolina, United States, 28786

Close to Downtown Waynesville

Great

8.1

8.5

/10

4.5

4.3

Loved by guests

Clean rooms
Comfortable bed
Friendly staff
Free breakfast
Nice view

"We have never before had a guest gift bag waiting with chilled bottles of water, cookies and an envelope of microwave popcorn to enjoy later."

Elizabeth C from United States

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"Newly remodeled motel with high end amenities (rainwater shower head, extra large flat-screen TV, super comfortable mattresses) and really clean rooms made us feel pampered and safe."

Trish Masena from United States

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"The beds were so comfortable I think I had the best sleep in ages."

Pamela from United States

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Rooms and Amenities

Best Western Smoky Mountain Inn features 58 air-conditioned rooms with refrigerators and microwaves. Rooms include cable satellite television with HBO(R) and high-speed internet access. Each room has a private bathroom with a bath or shower, complimentary toiletries, and a hair dryer. Select rooms have a seating area. Double rooms feature a microwave, air conditioning, and tea/coffee maker. Family rooms include two beds. Accessible rooms are equipped with a microwave, refrigerator, and coffee machine. Room amenities consist of heating, air conditioning, tea and coffee facilities, an AM/FM alarm clock, a direct dial telephone, a flat-screen TV, and carpeted floors. Laptop-friendly workspaces and desk chairs are standard. Some rooms offer mountain views.

Dining and Features

Best Western Smoky Mountain Inn provides a continental daily breakfast. A vending machine offers snacks and drinks. Nearby restaurants include Cedar Hill Studio (3.5 km), Robin Blu (1.5 km) and The Mahogany House Art Gallery & Studios (3.5 km).

Leisure and Activities

Guests can use the outdoor swimming pool and gym. The hotel provides a golf course. Other recreational activities include gem mining, rides on the Great Smoky Mountain Railroad, and tours of the Biltmore House. Waynesville offers hiking, golfing, horseback riding, skiing, and white water rafting. Many events take place in Waynesville throughout the year, such as the Church Street Arts and Crafts Fair, Folkmoot USA, and the Apple Harvest Festival.

Location and Access

Best Western Smoky Mountain Inn is located in Waynesville, North Carolina, offering views of the Great Smoky Mountains. It's near attractions such as Walmart Supercenter (1 km), Cedar Hill Studio (3.5 km), Robin Blu (1.5 km) and The Mahogany House Art Gallery & Studios (3.5 km). The Great Smoky Mountains National Park and the Blue Ridge Parkway are less than 40 miles away. Asheville Regional Airport is 43 km from the hotel.

Services and Facilities

The hotel offers free WiFi throughout the property and complimentary wired Internet access. There is a 24-hour front desk, luggage storage, and facilities for disabled guests. A 24-hour business center and complimentary newspapers are available in the lobby. Free parking is provided. Additional amenities include a picnic area. The staff is ready to ensure a memorable stay.

“Nestled in Waynesville, this seems a cozy, family-oriented inn that uses its mountain setting to advantage, complete with outdoor recreational areas and cultural events nearby. The custom breakfast and complimentary goodie bags strike me as thoughtful touches, reflecting a welcoming approach to hospitality. However, reports of front desk rudeness and unresolved billing issues raise concerns about consistency in service and management responsiveness.”

James DavidEditor-in-Chief at Tohotel

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Highlights from guests

Guest ParkingEasy Parking

The parking was so convenient. Plenty of spaces. I didn't have to worry about finding a spot, even late at night.

Robert from Canada

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Room FeaturesCozy nights!

The beds were great! The room was very quiet, which allowed us to enjoy a relaxing good night of sleep.

Mei from China

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BedroomGreat beds!

The beds were very comfortable. We had great nights of sleep in the quiet and dark room.

Hans from Netherlands

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BathroomSpotless bathroom!

The bathroom was very clean. Everything was spotless and new. It felt luxurious!

Isabelle from France

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Two Double Beds Non-Smoking

2 persons

325 sq. feet

2 Double beds

King Room Mountain View Non-Smoking

2 persons

325 sq. feet

1 King-size bed

Queen Room Two Queen Beds Mountain View Non-Smoking

2 persons

325 sq. feet

2 King Size Beds

King Room Non-Smoking

2 persons

325 sq. feet

1 King-size bed

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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking
Golf course

Business

Business centre
Fax/Photocopying

Spa & Leisure

Seasonal outdoor pool
Beach umbrellas
Sun loungers

Room features

Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Location

130 Shiloh Trl, Waynesville, North Carolina, United States, 28786

Map view

130 Shiloh Trl, Waynesville, North Carolina, United States, 28786

City landmarks

Mall

Walmart Supercenter

3000 ft

Landmark

Hyatt Creek Freewill Baptist Church

3900 ft

Landmark

Carroll's Fine Food and Game

4700 ft

Store

Robin Blu

5200 ft

Landmark

Fairview Church

1.3 mi

Museum

Museum of North Carolina Handicrafts

2.1 mi

Landmark

Micadale Church

1.5 mi

Park

Waynesville Parks and Recreation

2.9 mi

Landmark

A Cat In The Attic Treasures & Treats Antiques Towne Square

2.2 mi

Landmark

The Mahogany House Art Gallery & Studios

2.3 mi

Church

First United Methodist Church

2.0 mi

Landmark

Downtown Waynesville Association

2.2 mi

Church

Pleasant Balsam Baptist Church

2.0 mi

Market

Haywood's Historic Farmers Market

2.1 mi

Church

Waynesville

2.3 mi

Landmark

Cedar Hill Studio & Gallery

2.3 mi

Gallery

T. Pennington

2.2 mi

Landmark

The Strand at 38 Main

2.2 mi

Gallery

Twigs and Leaves Gallery

2.2 mi

Gallery

Beautiful Techniques

2.2 mi

Landmark

Folk Festival-North Carolina

2.3 mi

Gallery

Gallery 86 Haywood County Atrs Council

2.3 mi

Landmark

North Eaglenest Mountain

2.6 mi

Gallery

LoneBackpacker Gallery of World Photography

2.3 mi

Landmark

Calvary Chapel Waynesville

2.3 mi

Landmark

Cedar Hill Studio

2.3 mi

Amusement Park

Smoky Mountain Jumphouse

2.5 mi

Landmark

Waynesville Overlook

2.8 mi

Landmark

View Village of Saurock

2.7 mi

Landmark

Cove Field Ridge Overlook

2.8 mi

Nearby

Mall

Walmart Supercenter

1500 ft

Restaurants

Subway

3000 ft

135 Town Center Loop

Clyde's Restaurant

3300 ft

2107 S Main St Take the West Waynesville Exit off the Bypass

Hardee's

4000 ft

2010 S. Main St

Explore Waynesville

Local Highlights

Walmart Supercenter

11 minutes' walk

Large retail store offering groceries, household items, and pharmacy services conveniently close.

Museum of North Carolina Handicrafts

10-minute drive

Showcases traditional crafts from North Carolina's heritage; features rotating exhibits and local artisans.

Haywood's Historic Farmers Market

10-minute drive

Local produce, handcrafted goods, and a vibrant community atmosphere, perfect for sampling regional flavors.

Smoky Mountain Jumphouse

10-minute drive

Indoor trampoline park offering fun for all ages; suitable for thrill-seekers seeking an active outing.

Waynesville Parks and Recreation

10-minute drive

Great area for outdoor activities; trails for hiking, spaces for picnicking, and scenic views to relax.

Clyde's Restaurant

12 minutes' walk

Cozy atmosphere with a diverse menu; known for its hearty comfort food and welcoming service.

Robin Blu

5-minute drive

Charming eatery featuring specialty coffees and delicious pastries; perfect for a casual breakfast or lunch.

The Strand at 38 Main

10-minute drive

Historic theater showcasing live performances, film screenings, and occasional events; a cultural hotspot.

Downtown Waynesville Association

10-minute drive

Community hub for local events, art fairs, and seasonal festivals; great for families and culture enthusiasts.

Getting around

City Centre

Waynesville6 min · 2.1 mi

Airports

Asheville Regional Airport (AVL)90 min · 37.0 mi

Greenville-Spartanburg International Airport (GSP)242 min · 99.9 mi

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site for free.

Internet

is available in for free.

Breakfast

A continental breakfast is served at affordable prices.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2095

Number of rooms:

Questions of the users

About Best Western Smoky Mountain Inn

Is there an elevator available for accessing the second floor?

12 November 2024

There is no elevator at the property. For those needing assistance, a solution can be discussed by contacting the hotel directly.

Can a ground floor suite with a view of the river be requested since there are no elevators?

22 February 2025

Yes, ground floor rooms can be requested, and a suite with a view may be available.

Are smoking accommodations available at this hotel?

15 January 2025

The hotel only offers non-smoking rooms.

What is the cancellation policy for reservations made at the hotel?

03 December 2024

The cancellation policy varies depending on the rate type selected during booking. It's advised to check the specific terms mentioned while reserving a room.

Is breakfast included with the room rate?

28 March 2025

Breakfast options may vary based upon the booking rate. It is recommended to confirm this detail at the time of reservation.

Does the hotel provide free parking for guests?

04 July 2024

Complimentary parking is available for all guests at the hotel.

Are pets allowed on the premises?

17 August 2024

Pets are not permitted at the hotel, but specific inquiries can be made to confirm the pet policy.

Can I modify my reservation after it has been made?

22 April 2025

Reservation modifications can typically be made, depending on availability and the terms of the booking. Contacting the hotel is recommended for assistance.

Are there any special offers or discounts available for AAA members?

09 September 2024

Yes, special discounts are available for AAA/CAA members. It's beneficial to check for the latest offers during the booking process.

Is there a reward system for frequent guests?

11 June 2025

The hotel offers a rewards program for returning guests. Joining provides the opportunity to earn points for future stays.