Loved by The Ballantyne, A Luxury Collection Hotel, Charlotte guests
Relaxing atmosphere
Spacious rooms
Friendly staff
"The luxurious outdoor part and hallways and balconies that anybody could use, very fancy and beautiful."
Madison from United States
read full review
"This property is absolutely stunning and the facilities are gorgeous with impeccable service and outstanding food."
Demma from United States
read full review
"The spa was heaven and a great experience."
Nieja from United States
read full review
Rooms and Suites
The Ballantyne, A Luxury Collection Hotel, Charlotte has 244 rooms. Rooms offer amenities such as 24-hour room service, premium bedding, laptop-compatible safes, and laptop-friendly workspaces. Room options include double rooms and king rooms. Some rooms feature a marble bath, dual closets with robes and slippers, and an executive desk with additional seating. Suites and The Cottage at Ballantyne are available. All rooms have free Wi-Fi, ironing facilities, heating, air conditioning, tea and coffee facilities, a mini-bar, sitting area, terrace, dressing area, dining table, patio, garden furniture, sink, free toiletries, cookware/kitchen utensils, AM/FM alarm clock, a flat-screen TV, carpeted floor, and parquet floor.
Dining Options
Gallery Restaurant features Southern American-style cuisine, crafted with local ingredients from Charlotte-area providers. Guests can enjoy drinks at the bar, views of the garden, and alfresco dining. The full Gallery restaurant menu is available for in-room dining for breakfast, lunch, and dinner daily. Gallery Bar offers lunch and dinner in an inviting setting, plus an extensive wine, single malt Scotch, whiskey, and cocktail selection. Afternoon tea is served with sweets and savories. Veranda serves afternoon tea, morning coffee, light bites, and afternoon and evening bar service.
Leisure and Entertainment
The Spa at Ballantyne includes an indoor pool, resistance pools and whirlpool, fitness facilities, a eucalyptus steam room and sauna, a relaxing lounge, a boutique, and dining. Spa services such as massage, facials, body treatments, manicures, pedicures, and hair salon services are available. Guests have access to pools, yoga, and a fitness center. Seasonal events like the Whiskey Club at Ballantyne and holiday festivities take place. Stream Park, featuring walking paths and a playground, is nearby. The Amp at Ballantyne, a live music venue, is a short walk.
Location and Transportation
The Ballantyne, A Luxury Collection Hotel, Charlotte, is located in Ballantyne, near shops, restaurants and a golf club. It is near Ballantyne Village (1 km), Cady Lake (4.5 km), and McAlpine Creek Greenway Parking and Rest Area (2.5 km). SouthPark Mall, with shopping venues, is 13.5 km away. The hotel is accessible to Charlotte's outdoor recreation and city attractions.
Services and Accessibility
The Ballantyne provides valet parking for vehicles outfitted for drivers in wheelchairs. Meeting rooms include assistive listening devices. The business center offers an ATM and two Apple computers with a printer (fee applies). The hotel has elevators. Accessible features include on-site parking, an accessible entrance to the on-site pool, fitness center, and spa, and accessible meeting spaces. Guest rooms feature 32' wide doorways, accessible routes, alarm clock telephone ringers, bathroom grab bars, lowered deadbolt locks, and TTY/TTD compatibility. Free Wi-Fi is available. Check-in time is 4:00 pm, and check-out time is 12:00 pm. Pets are not allowed.
“This property emphasizes wellness, with an extensive spa featuring certified organic products. I think its commitment to local sourcing in the Gallery Restaurant, from ingredients to art, also stands out. The location is convenient for those interested in both high-end shopping at SouthPark Mall and outdoor activities at the U.S. National Whitewater Center.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
The Ballantyne, A Luxury Collection Hotel, Charlotte offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Guest room 1 King
2 persons
33 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Grand Deluxe King Room Park View
2 persons
33 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
1 Bedroom Junior Suite 1 King
2 persons
37 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
September 2026 - September 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
September 2026
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
July 2027
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
August 2027
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
Choose dates to see prices
Check-in/ Check-out
Facilities
The Ballantyne, A Luxury Collection Hotel, Charlotte offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.3/10Review score
General
No smoking on site
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Canoeing
Hiking
Horseback riding
Cycling
Fishing
Guest Parking
Cookware/ Kitchen utensils
Services
Free shuttle service
Room service
Housekeeping
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Picnic area/ Tables
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Seasonal outdoor pool
Indoor swimming pool
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Dining Onsite
At The Ballantyne, A Luxury Collection Hotel, Charlotte, guests can indulge in impeccable dining experiences that blend traditional American cuisine with modern flair. With charming garden views and welcoming atmospheres, each venue promises a delightful culinary retreat, perfect for families or intimate evenings.
Gallery Restaurant
American cuisine with vegetarian and gluten-free options
Ambiance
Family-friendly with a mix of modern and traditional decor, offering beautiful garden views and alfresco dining.
Key Offerings
Enjoy breakfast, lunch, and dinner featuring a variety of American dishes, alongside an inviting bar offering an extensive selection of wine and craft cocktails. Afternoon tea with exquisite sweets and savories is also available.
Reservation
Reservations recommended.
Open daily for breakfast from 7:00 AM to 3:00 PM and dinner from 5:00 PM to 10:00 PM.
Gallery Bar
Casual dining with a focus on drinks and light fare
Ambiance
A warm and inviting setting perfect for casual lunches or cozy dinners, complemented by a stunning garden backdrop.
Key Offerings
Featuring an extensive selection of wines, single malt Scotch, whiskey, and cocktails, the Gallery Bar is an ideal spot for a relaxed drink or a pre-dinner aperitif.
Reservation
Reservations not needed.
Hours vary; typically aligned with restaurant hours.
The Ballantyne, A Luxury Collection Hotel, Charlotte Location
Shopping, dining, and entertainment hub with boutiques and cafés in a charming setting.
The Golf Club at Ballantyne
2 minutes' walk
Upscale golf experience featuring a championship course and stunning vistas.
The Apple and the Clamp
10 minutes' walk
A unique sculpture attracting art lovers, blending creativity and local culture.
The Bulls
10 minutes' walk
Iconic statue representing local heritage, perfect for family photos and cultural appreciation.
Hiking at McMullen Creek Greenway
30 minutes' drive
Scenic trails ideal for hiking and biking, great for nature enthusiasts and exercise lovers.
Sky Zone Trampoline Park
15 minutes' drive
Indoor trampoline park for thrill-seekers, offering dodgeball, foam pits, and fitness classes.
Wellness at The Spa at Ballantyne
1 minute' walk
Indulgent spa treatments and wellness packages featuring relaxation therapies.
Gallery Restaurant at The Ballantyne
1 minute' walk
Elegant dining with regional cuisine, featuring farm-to-table options and a sophisticated atmosphere.
Stone Mountain Grill
9 minutes' walk
Casual eatery offering American fare, known for burgers and hearty appetizers in a family-friendly environment.
Zapata's Cantina Mexican Restaurant
5 minutes' walk
Vibrant spot serving authentic Mexican dishes, perfect for casual dining or family meals.
Bad Daddy's Burger Bar
6 minutes' walk
Gourmet burger joint known for unique toppings and a relaxed vibe ideal for all burger lovers.
Regal Stonecrest Stadium 22 & IMAX
10 minutes' drive
Cinema featuring the latest films and IMAX technology, a great spot for family outings.
The Comedy Zone
15 minutes' drive
Local venue hosting stand-up comedy acts, providing laughs and fun for groups of all ages.
Getting around
City Centre
Charlotte 26 min · 10.4 mi
Airports
Charlotte Douglas International (CLT) 37 min · 15.1 mi
Concord Regional (usa) 88 min · 36.2 mi
Train
I-485 Station 10 min · 4.0 mi
Sharon Rd West Station 12 min · 4.7 mi
Bus
Bus stop 4 min · 1000 ft
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs USD 16.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2009
Number of floors:
7
Number of rooms:
111
Reviews and Ratings
Feedback about The Ballantyne, A Luxury Collection Hotel, Charlotte from previous guests about their experience.
Review score
Based on 236 verified reviews
8.7 /10
Great
82 %
Recommend
Cleanliness
9.4/10
Comfort
9.5/10
Facilities
9.3/10
Free WiFi
9.1/10
Location
9.4/10
Staff
9.4/10
Value for money
8.7/10
Pros
Helpful staff
Clean facility
Warm welcome
Jacuzzi bathtub
Cons
Noisy room
Uncomfortable bed
Guest reviews
based on 175 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
Questions of the users
About The Ballantyne, A Luxury Collection Hotel, Charlotte
Is the fitness center and pool available for guests to use during their stay?
25 February 2024
Yes, both the fitness area and the pool are open for guest use.
Are there options to arrange a romantic room decoration for a special occasion, and what is the cost?
10 March 2024
Yes, a romantic turndown with rose petals and candles can be arranged for $65.
What is the driving distance from the hotel to Carowinds amusement park?
18 April 2024
Carowinds is approximately a 15-20 minute drive from the hotel.
Do you allow pets at the hotel, or are only service animals permitted?
30 May 2024
Currently, only service animals are allowed in the hotel.
Do all guest rooms feature a bathtub?
14 June 2024
All rooms come with bathtubs, which include both garden tubs and shower/tub combinations.
Is the outdoor swimming pool heated?
22 July 2024
No, the outdoor pool is not heated, but the indoor pool is heated.
Are there any rooms with jacuzzi tubs available for booking?
11 August 2024
There are no jacuzzi tubs in guest rooms; however, most rooms include oversized soaking tubs. It's advisable to call the hotel in advance to check for availability.
Are there any additional resort fees when booking a stay at the hotel?
29 September 2024
There are no additional resort fees charged at this hotel.
Can room service be ordered for meals, and what menu options are available?
15 October 2024
In-room dining is available, featuring a full menu from Gallery Restaurant for breakfast, lunch, and dinner.
What amenities are available at the spa, and is it open for bookings?
04 November 2024
The spa offers various treatments and amenities, including a sauna. It is open for guests with advance reservations recommended.
What is the minimum age requirement to check into the hotel?
20 November 2024
Guests must be at least 21 years old to check in to the hotel.