The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte ➤ Reviews, Rooms & Prices 2025

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About the Hotel

10000 Ballantyne Commons Parkway, Charlotte, North Carolina, United States, 28277

Near Ballantyne Village

Perfect

9.1

9.3

/10

4.3

4.2

Loved by guests

Balcony room
Relaxing atmosphere
Spacious rooms
Friendly staff

"The luxurious outdoor part and hallways and balconies that anybody could use, very fancy and beautiful."

Madison from United States

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"This property is absolutely stunning and the facilities are gorgeous with impeccable service and outstanding food."

Demma from United States

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"The spa was heaven and a great experience."

Nieja from United States

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Rooms and Suites

The Ballantyne, A Luxury Collection Hotel, Charlotte has 244 rooms. Rooms offer amenities such as 24-hour room service, premium bedding, laptop-compatible safes, and laptop-friendly workspaces. Room options include double rooms and king rooms. Some rooms feature a marble bath, dual closets with robes and slippers, and an executive desk with additional seating. Suites and The Cottage at Ballantyne are available. All rooms have free Wi-Fi, ironing facilities, heating, air conditioning, tea and coffee facilities, a mini-bar, sitting area, terrace, dressing area, dining table, patio, garden furniture, sink, free toiletries, cookware/kitchen utensils, AM/FM alarm clock, a flat-screen TV, carpeted floor, and parquet floor.

Dining Options

Gallery Restaurant features Southern American-style cuisine, crafted with local ingredients from Charlotte-area providers. Guests can enjoy drinks at the bar, views of the garden, and alfresco dining. The full Gallery restaurant menu is available for in-room dining for breakfast, lunch, and dinner daily. Gallery Bar offers lunch and dinner in an inviting setting, plus an extensive wine, single malt Scotch, whiskey, and cocktail selection. Afternoon tea is served with sweets and savories. Veranda serves afternoon tea, morning coffee, light bites, and afternoon and evening bar service.

Leisure and Entertainment

The Spa at Ballantyne includes an indoor pool, resistance pools and whirlpool, fitness facilities, a eucalyptus steam room and sauna, a relaxing lounge, a boutique, and dining. Spa services such as massage, facials, body treatments, manicures, pedicures, and hair salon services are available. Guests have access to pools, yoga, and a fitness center. Seasonal events like the Whiskey Club at Ballantyne and holiday festivities take place. Stream Park, featuring walking paths and a playground, is nearby. The Amp at Ballantyne, a live music venue, is a short walk.

Location and Transportation

The Ballantyne, A Luxury Collection Hotel, Charlotte, is located in Ballantyne, near shops, restaurants and a golf club. It is near Ballantyne Village (1 km), Cady Lake (4.5 km), and McAlpine Creek Greenway Parking and Rest Area (2.5 km). SouthPark Mall, with shopping venues, is 13.5 km away. The hotel is accessible to Charlotte's outdoor recreation and city attractions.

Services and Accessibility

The Ballantyne provides valet parking for vehicles outfitted for drivers in wheelchairs. Meeting rooms include assistive listening devices. The business center offers an ATM and two Apple computers with a printer (fee applies). The hotel has elevators. Accessible features include on-site parking, an accessible entrance to the on-site pool, fitness center, and spa, and accessible meeting spaces. Guest rooms feature 32' wide doorways, accessible routes, alarm clock telephone ringers, bathroom grab bars, lowered deadbolt locks, and TTY/TTD compatibility. Free Wi-Fi is available. Check-in time is 4:00 pm, and check-out time is 12:00 pm. Pets are not allowed.

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Highlights from guests

DiningTasty Restaurant

The on-site restaurant was great. Also, there were 6+ restaurants, coffee shops and a brewery within walking distance.

Oliver Smith from Canada

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Spa & LeisureExcellent Spa

The indoor pool and whirlpools, and the sauna was excellent. The spa is excellent, especially the massage!

Isabelle Dubois from France

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BathroomUpdated Bathrooms

The bathrooms have been updated. The shower had great smelling soap, shampoo, conditioner, and mouthwash and lotion.

Kenji Tanaka from Japan

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Room FeaturesComfortable Sleeping

The rooms are spacious and very clean. The beds are comfortable and I slept well. The rooms are quiet.

Ingrid Müller from Germany

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

1 Bedroom Junior Suite 1 King

2 persons

37 m²

1 King-size bed

Shower

Coffee machine

room details

deluxe Guest room 1 King Balcony

2 persons

33 m²

1 King-size bed

Shower

Heating

room details

Deluxe Guest room 2 Queen Balcony

2 persons

33 m²

2 King Size Beds

Shower

Heating

room details

One-Bedroom Presidential Suite Balcony

2 persons

111 m²

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Charlotte 16.9 km

Airports

Charlotte Douglas International (CLT) 23.7 km

Concord Regional (usa) 57.9 km

Train

I-485 Station 6.6 km

Sharon Rd West Station 7.8 km

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Hairdresser
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Canoeing
Hiking
Horseback riding
Cycling
Tennis court
Bowling
Fishing

Guest Parking

Cookware/ Kitchen utensils

Services

Free shuttle service
Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At The Ballantyne, A Luxury Collection Hotel, Charlotte, guests can indulge in impeccable dining experiences that blend traditional American cuisine with modern flair. With charming garden views and welcoming atmospheres, each venue promises a delightful culinary retreat, perfect for families or intimate evenings.

The Ballantyne, A Luxury Collection Hotel, Charlotte Restaurant photo

Gallery Restaurant

American cuisine with vegetarian and gluten-free options

Ambiance

Family-friendly with a mix of modern and traditional decor, offering beautiful garden views and alfresco dining.

Key Offerings

Enjoy breakfast, lunch, and dinner featuring a variety of American dishes, alongside an inviting bar offering an extensive selection of wine and craft cocktails. Afternoon tea with exquisite sweets and savories is also available.

Reservation

Reservations recommended.

Open daily for breakfast from 7:00 AM to 3:00 PM and dinner from 5:00 PM to 10:00 PM.

Gallery Bar

Casual dining with a focus on drinks and light fare

Ambiance

A warm and inviting setting perfect for casual lunches or cozy dinners, complemented by a stunning garden backdrop.

Key Offerings

Featuring an extensive selection of wines, single malt Scotch, whiskey, and cocktails, the Gallery Bar is an ideal spot for a relaxed drink or a pre-dinner aperitif.

Reservation

Reservations not needed.

Hours vary; typically aligned with restaurant hours.

Location

10000 Ballantyne Commons Parkway, Charlotte, North Carolina, United States, 28277

Map view

10000 Ballantyne Commons Parkway, Charlotte, North Carolina, United States, 28277

City landmarks

Landmark

Reclining Bulls Statue

1.4 km

Shopping Area

Ballantyne Village

820 m

Landmark

The Apple and the Clamp

860 m

Landmark

The Bulls

920 m

Landmark

The Raven

950 m

Farm

Hall Family Farm

2.1 km

Landmark

Ballantyne Country Club

1.4 km

Park

Big Rock Nature Preserve

1.8 km

Landmark

Big Pineville A.M.E. Zion Church

2.0 km

Mall

StoneCrest at Piper Glen

2.6 km

Landmark

McMullen Creek Greenway

2.2 km

Parking area

McAlpine Creek Greenway Parking and Rest Area

2.2 km

Landmark

Sky Zone Trampoline Park Pineville

5.0 km

Landmark

Southern Evangelical Seminary

2.2 km

Landmark

YMCA Decorative Overhang

2.2 km

Landmark

President James K. Polk State Historic Site

3.9 km

Landmark

Grace Christian Center

2.4 km

Church

Harrison Church

2.4 km

Church

FH Ballantyne

2.5 km

Landmark

Regal Stonecrest at Piper Glen Stadium 22 & IMAX

2.6 km

Landmark

Ballantyne Presbyterian Church

2.8 km

Church

Hope of Israel Messianic Congregation

2.9 km

Church

Elevation Church

3.2 km

Gallery

Charlotte Fine Art

3.3 km

Landmark

Saint Johns Church

3.5 km

Landmark

Kingdom Hall of Jehovah's Witnesses

3.7 km

Landmark

Walmart Neighborhood Store

3.8 km

Landmark

Indian Hill Church

4.0 km

Nearby

Golf Course

The Golf Club at Ballantyne

150 m

Arch

450 m

Restaurants

Gallery Restaurant at The Ballantyne

30 m

10000 Ballantyne Commons Pkwy The Ballantyne Hotel

Stone Mountain Grill

680 m

15719 John J Delaney Dr

Zapatas Cantina Mexican Restaurant

380 m

15105 John J Delaney Dr Ste B

Bad Daddy's Burger Bar

450 m

15105 John J Delaney Dr Suite A

LibrettoaETMs Pizzeria & Italian Kitchen

470 m

15205A John J Delaney Dr

Duckworth's Grill & Taphouse Ballantyne

760 m

14015 Conlan Circle

Mellow Mushroom

860 m

14835 Ballantyne Village Way Ste 150

The Blue Taj

860 m

14815 Ballantyne Village Way Suite 170

Zinicola

860 m

14835 Ballantyne Village Way Suite 140

Jade Asian Fusion Sushi Bar

870 m

14815 John J Delaney Dr

B.good

860 m

14825 Ballantyne Village Way

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

is available in for free.

Breakfast

You can start your day with a full breakfast, which costs US$16 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Year renovated:

2009

Number of floors:

Number of rooms:

Questions of the users

About The Ballantyne, A Luxury Collection Hotel, Charlotte

Is the fitness center and pool available for guests to use during their stay?

25 February 2024

Yes, both the fitness area and the pool are open for guest use.

Are there options to arrange a romantic room decoration for a special occasion, and what is the cost?

10 March 2024

Yes, a romantic turndown with rose petals and candles can be arranged for $65.

What is the driving distance from the hotel to Carowinds amusement park?

18 April 2024

Carowinds is approximately a 15-20 minute drive from the hotel.

Do you allow pets at the hotel, or are only service animals permitted?

30 May 2024

Currently, only service animals are allowed in the hotel.

Do all guest rooms feature a bathtub?

14 June 2024

All rooms come with bathtubs, which include both garden tubs and shower/tub combinations.

Is the outdoor swimming pool heated?

22 July 2024

No, the outdoor pool is not heated, but the indoor pool is heated.

Are there any rooms with jacuzzi tubs available for booking?

11 August 2024

There are no jacuzzi tubs in guest rooms; however, most rooms include oversized soaking tubs. It's advisable to call the hotel in advance to check for availability.

Are there any additional resort fees when booking a stay at the hotel?

29 September 2024

There are no additional resort fees charged at this hotel.

Can room service be ordered for meals, and what menu options are available?

15 October 2024

In-room dining is available, featuring a full menu from Gallery Restaurant for breakfast, lunch, and dinner.

What amenities are available at the spa, and is it open for bookings?

04 November 2024

The spa offers various treatments and amenities, including a sauna. It is open for guests with advance reservations recommended.

What is the minimum age requirement to check into the hotel?

20 November 2024

Guests must be at least 21 years old to check in to the hotel.