"The highlight of our trip was undoubtedly the hot tub, where we enjoyed a relaxing soak while taking in the breathtaking views of the Matterhorn."
James from Australia
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"Our hotel room had a balcony, complete with table and chairs, became our favorite spot during our stay as it had a very clear view of The Matterhorn Mountain on one end."
Rosli from Singapore
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"An excellent stay at Hotel Ambiance. Perfect location with an easy walk to ski bus, shops, restaurants and bars - yet so quiet."
Bradley
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Accommodations
Hotel Ambiance provides a range of rooms with stunning views of the Matterhorn. The Sunrise Deluxe Double Rooms come with balconies and exceptional alpine panoramas. The Penthouse Suite offers 145m² of space accommodating up to 6 guests, featuring three bedrooms, two bathrooms, and a kitchen.
Dining
A rich breakfast buffet is included with every stay, offering regional products like homemade Birchermüesli and local cheeses. The hotel's breakfast menu includes seasonal fruits, meats, and fresh pastries from the Zermatt baker. Guests looking for late-night refreshments can enjoy the Honesty Bar, available around the clock.
Wellness
The hotel features an outdoor whirlpool with a panoramic view, offering a relaxing experience regardless of the season. A Finnish sauna and Physio-Term are available for guests seeking rejuvenation after outdoor activities. The wellness area encourages relaxation with a sunbathing garden and calming atmosphere.
Location
Hotel Ambiance is conveniently located just a five-minute walk from Zermatt's lively main street and a three-minute walk from the public bus and ski bus stop. The hotel offers guests easy access to various excursions and leisure activities in Zermatt. The picturesque village is nestled in the valley, with views of the surrounding mountains.
Service and Amenities
The hotel has been family-run since 1949, providing personalized service and a welcoming environment. Guests benefit from a ski room with boot warmers, a bicycle storage room, and local products available for purchase. Hotel transfers can be arranged for hassle-free access from the train station.
Highlights
Accommodations: Sunrise Junior Suite with Matterhorn View .
Wellness: Outdoor whirlpool with a mountain panorama .
Dining: Rich breakfast buffet .
Location: Just a five-minute walk from Zermatt's main street .
“This family-run hotel offers something special in Zermatt, blending chalet charm with modern comforts. I like the hotel's focus on local and homemade breakfast items and the relaxing outdoor whirlpool. It's close to the main street, but far enough away to offer quiet, and the complimentary electric taxi is a nice touch.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Hotel Ambiance offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room Matterhorn View
2 persons
250 sq. feet
2 Single beds
Coffee machine
Heating
room details
Romantic Junior Suite Matterhorn View
2 persons
280 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Junior Suite Matterhorn View
3 persons
280 sq. feet
2 Single beds
Coffee machine
Heating
room details
Standard Double Room
2 persons
250 sq. feet
2 Single beds
Coffee machine
Heating
room details
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Price and Room Availability Calendar
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Facilities
Hotel Ambiance offers amenities for your comfortable stay and unforgettable experiences
Museum showcasing Zermatt's history, culture, and the iconic Matterhorn. Offers guided tours for deeper insights.
Photopoint Kirchbrucke bridge
4 minutes walking
Stunning photo spot with panoramic views of the Matterhorn. Perfect for memorable vacation photos.
Gorner Gorge
20 minutes walking
Breathtaking natural gorge with walking paths and unique rock formations. Great for outdoor exploration.
Stellisee
8 minutes walking
Picturesque lake featuring stunning reflections of the Matterhorn. Ideal for nature walks and photography.
Hiking at Gornergrat
25 minutes walking
Thrilling hikes with breathtaking views of the Alps. Accessible via a scenic train ride to Gornergrat.
Forest Fun-Park Zermatt
15 minutes walking
Adventure park with treetop courses. A fantastic option for families and thrill-seekers alike.
Wellness at Spa Zermatt
10 minutes walking
Relaxing spa offering massages and wellness treatments. Perfect for rejuvenation after outdoor activities.
Pizzeria Roma
2 minutes walking
Casual dining with delicious Italian pizzas. Known for its cozy atmosphere and fresh ingredients.
Avena
3 minutes walking
Offers Swiss specialties with a modern twist. Features a warm ambiance and locally sourced ingredients.
Stockhorn Grill
2 minutes walking
Grill restaurant serving hearty meals. Renowned for its sizzling meat dishes and vibrant atmosphere.
Omnia Club
12 minutes walking
Popular club featuring live DJ performances. Great for nightlife enthusiasts looking to dance the night away.
Café & Bar 4810
10 minutes walking
Charming café with live acoustic music. Perfect for relaxing evenings with friends or family.
Getting around
City Centre
Zermatt5 min
·
1400 ft
Airports
Sion Airport (SIR)125 min
·
51.4
mi
Agno Airport (LUG)301 min
·
124.7
mi
Train
Zermatt railway station9 min
·
2300 ft
Train2 min
·
400 ft
Bus
Bus stop18 min
·
7.5
mi
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Property information and rules
Check-in
from 16:00-19:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs CHF 20 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Italian
Year renovated:
2011
Number of floors:
4
Number of rooms:
30
Reviews and Ratings
Feedback about Hotel Ambiance from previous guests about their experience.
Review score
Based on 198 verified reviews
9.1/10
Perfect
94%
Recommend
Breakfast
9.5/10
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
9.7/10
Location
9.0/10
Paid Wi-Fi
9.0/10
Staff
9.5/10
Value for money
8.3/10
Pros
Matterhorn view
Clean rooms
Friendly staff
Delicious breakfast
Good location
Cons
Early spa closure
Construction site
Unfriendly service
Guest reviews
based on 323 reviews
4.5/5
based on 405 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hotel Ambiance
Is it possible to request a specific room with a breathtaking Matterhorn view for a special occasion?
20 November 2024
Requests for specific rooms can be taken into consideration, but availability is not guaranteed. It's best to contact the hotel directly to discuss your preferences.
What cable cars or trains would you recommend for exploring mountain views and hiking in the area?
13 July 2025
The Gornergrat railway and Matterhorn Paradise cable cars are fantastic options for enjoying stunning mountain views. It's advisable to choose based on the day's weather.
Does the outdoor hot tub offer a view of the Matterhorn?
6 August 2025
Yes, the outdoor hot tub provides a lovely view of the Matterhorn, making it a perfect spot for relaxation.
Can an extra bed be arranged in a deluxe room for three adults?
15 January 2025
Extra beds can be accommodated in the Sunrise Double Deluxe room, allowing for comfortable stays for three adults.
Are there parking facilities available near the hotel for guests arriving by car?
25 October 2024
Zermatt is a car-free village. Guests must park in Täsch, where there is a large parking area, and take the train to Zermatt.
Is there a microwave available for guest use at the hotel?
9 March 2025
While there are tea and coffee machines in each room, the hotel does not provide microwaves for use by guests. Local laundry services are available for assistance.
What is the walking distance from the train station to the hotel?
11 February 2025
The hotel is approximately a 15-minute walk from the train station. Following the path along Bahnhofstrasse is recommended for a pleasant stroll.
Is this hotel suitable for families with teenagers?
8 June 2024
Yes, the hotel is very welcoming to families, including teenagers, offering various amenities suitable for all ages.
Is there a laundry service or facilities available for guests?
14 April 2025
The hotel does not have laundry facilities, but there are public laundry options in Zermatt that guests can utilize.
Are there options for gluten-free or vegan breakfast items available?
28 September 2024
Gluten-free or vegan options can be arranged upon request when booking, ensuring a delightful breakfast experience for all dietary needs.
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