Hotel Ambiance Zermatt Exterior photoHotel Ambiance Zermatt Exterior photoHotel Ambiance Zermatt Exterior photo

Hotel Ambiance, Zermatt

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Check rooms and rates
From$166 /night
Check-in
03Sept
Check-out
04Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Riedstrasse 98, Zermatt, 3920
-
Steps from the Matterhorn Museum
Perfect
9.1
9.0
/10
4.3
/5

3-star family-run chalet in Zermatt with Matterhorn views

Accommodations

Hotel Ambiance provides a range of rooms with stunning views of the Matterhorn. The Sunrise Deluxe Double Rooms come with balconies and exceptional alpine panoramas. The Penthouse Suite offers 145m² of space accommodating up to 6 guests, featuring three bedrooms, two bathrooms, and a kitchen.

Dining

A rich breakfast buffet is included with every stay, offering regional products like homemade Birchermüesli and local cheeses. The hotel's breakfast menu includes seasonal fruits, meats, and fresh pastries from the Zermatt baker. Guests looking for late-night refreshments can enjoy the Honesty Bar, available around the clock.

Wellness

The hotel features an outdoor whirlpool with a panoramic view, offering a relaxing experience regardless of the season. A Finnish sauna and Physio-Term are available for guests seeking rejuvenation after outdoor activities. The wellness area encourages relaxation with a sunbathing garden and calming atmosphere.

Location

Hotel Ambiance is conveniently located just a five-minute walk from Zermatt's lively main street and a three-minute walk from the public bus and ski bus stop. The hotel offers guests easy access to various excursions and leisure activities in Zermatt. The picturesque village is nestled in the valley, with views of the surrounding mountains.

Service and Amenities

The hotel has been family-run since 1949, providing personalized service and a welcoming environment. Guests benefit from a ski room with boot warmers, a bicycle storage room, and local products available for purchase. Hotel transfers can be arranged for hassle-free access from the train station.

Highlights

Accommodations: Sunrise Junior Suite with Matterhorn View

Wellness: Outdoor whirlpool with a mountain panorama

Dining: Rich breakfast buffet

Location: Just a five-minute walk from Zermatt's main street

“This family-run hotel offers something special in Zermatt, blending chalet charm with modern comforts. I like the hotel's focus on local and homemade breakfast items and the relaxing outdoor whirlpool. It's close to the main street, but far enough away to offer quiet, and the complimentary electric taxi is a nice touch.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Hotel Ambiance offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Deluxe Double Room Matterhorn View
    2 persons
    23 sq. feet
    2 Single beds
    Balcony
    Heating
  • Romantic Junior Suite Matterhorn View
    2 persons
    26 sq. feet
    1 King-size bed
    Balcony
    Bathtub
  • Junior Suite Matterhorn View
    3 persons
    26 sq. feet
    2 Single beds
    Balcony
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Hotel Ambiance offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Skiing
  • Hiking

Services

  • Paid shuttle service
  • Housekeeping
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Children

  • Board games
  • Game room

Spa & Leisure

  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Beauty treatment

Room features

  • Heating
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Hotel Ambiance Location

Riedstrasse 98, Zermatt, 3920
Explore Zermatt
Local Highlights Near Hotel Ambiance
  • Top Attractions
  • Activities
  • Dining Options
  • Entertainment
Matterhorn Museum
6 minutes walking
Museum showcasing Zermatt's history, culture, and the iconic Matterhorn. Offers guided tours for deeper insights.
Photopoint Kirchbrucke bridge
4 minutes walking
Stunning photo spot with panoramic views of the Matterhorn. Perfect for memorable vacation photos.
Gorner Gorge
20 minutes walking
Breathtaking natural gorge with walking paths and unique rock formations. Great for outdoor exploration.
Stellisee
8 minutes walking
Picturesque lake featuring stunning reflections of the Matterhorn. Ideal for nature walks and photography.
Hiking at Gornergrat
25 minutes walking
Thrilling hikes with breathtaking views of the Alps. Accessible via a scenic train ride to Gornergrat.
Forest Fun-Park Zermatt
15 minutes walking
Adventure park with treetop courses. A fantastic option for families and thrill-seekers alike.
Wellness at Spa Zermatt
10 minutes walking
Relaxing spa offering massages and wellness treatments. Perfect for rejuvenation after outdoor activities.
Pizzeria Roma
2 minutes walking
Casual dining with delicious Italian pizzas. Known for its cozy atmosphere and fresh ingredients.
Avena
3 minutes walking
Offers Swiss specialties with a modern twist. Features a warm ambiance and locally sourced ingredients.
Stockhorn Grill
2 minutes walking
Grill restaurant serving hearty meals. Renowned for its sizzling meat dishes and vibrant atmosphere.
Omnia Club
12 minutes walking
Popular club featuring live DJ performances. Great for nightlife enthusiasts looking to dance the night away.
Café & Bar 4810
10 minutes walking
Charming café with live acoustic music. Perfect for relaxing evenings with friends or family.
Getting around
  • City Centre
    Zermatt 5 min  ·  1400 ft
  • Airports
    Sion (SIR) 125 min  ·  51.4 mi
    Agno (LUG) 301 min  ·  124.7 mi
  • Train
    Zermatt railway station 9 min  ·  2300 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 18 min  ·  7.5 mi
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Property information and rules
Check-in
from 16:00-19:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs CHF 20 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, German, Italian
Year renovated:
2011
Number of floors:
4
Number of rooms:
29

Reviews and Ratings

Feedback about Hotel Ambiance from previous guests about their experience.
Review score
Based on 256 verified reviews
9.2 /10
Perfect
94 %
Recommend
Breakfast
9.9/10
Cleanliness
9.4/10
Comfort
9.5/10
Facilities
9.2/10
Free WiFi
8.7/10
Location
9.2/10
Paid Wi-Fi
9.0/10
Staff
9.6/10
Value for money
8.7/10
Pros
Matterhorn view
Clean rooms
Friendly staff
Delicious breakfast
Good location
Cons
Early spa closure
Construction site
Unfriendly service
Guest reviews
based on 323 reviews
4.5/5
based on 438 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Hotel Ambiance
Is it possible to request a specific room with a breathtaking Matterhorn view for a special occasion?
20 November 2024
Requests for specific rooms can be taken into consideration, but availability is not guaranteed. It's best to contact the hotel directly to discuss your preferences.
What cable cars or trains would you recommend for exploring mountain views and hiking in the area?
13 July 2025
The Gornergrat railway and Matterhorn Paradise cable cars are fantastic options for enjoying stunning mountain views. It's advisable to choose based on the day's weather.
Does the outdoor hot tub offer a view of the Matterhorn?
6 August 2025
Yes, the outdoor hot tub provides a lovely view of the Matterhorn, making it a perfect spot for relaxation.
Can an extra bed be arranged in a deluxe room for three adults?
15 January 2025
Extra beds can be accommodated in the Sunrise Double Deluxe room, allowing for comfortable stays for three adults.
Are there parking facilities available near the hotel for guests arriving by car?
25 October 2024
Zermatt is a car-free village. Guests must park in Täsch, where there is a large parking area, and take the train to Zermatt.
Is there a microwave available for guest use at the hotel?
9 March 2025
While there are tea and coffee machines in each room, the hotel does not provide microwaves for use by guests. Local laundry services are available for assistance.
What is the walking distance from the train station to the hotel?
11 February 2025
The hotel is approximately a 15-minute walk from the train station. Following the path along Bahnhofstrasse is recommended for a pleasant stroll.
Is this hotel suitable for families with teenagers?
8 June 2024
Yes, the hotel is very welcoming to families, including teenagers, offering various amenities suitable for all ages.
Is there a laundry service or facilities available for guests?
14 April 2025
The hotel does not have laundry facilities, but there are public laundry options in Zermatt that guests can utilize.
Are there options for gluten-free or vegan breakfast items available?
28 September 2024
Gluten-free or vegan options can be arranged upon request when booking, ensuring a delightful breakfast experience for all dietary needs.

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