Portal Hidalgo 8, Av. Palafox Y Mendoza,
Puebla,
Mexico,
Puebla
-
Steps from the Zocalo Square
Perfect
9.1
8.9
/10
3.8
3.8
/5
Loved by guests
Amazing location
Modern facilities
Attentive staff
Great views
Comfortable rooms
"Nice big room with a balcony over looking the square."
Gregory from United States
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"We had a lovely evening enjoying an amazing view of the Puebla Zocalo while sipping tasty drinks and listening to a beautiful live Mariachi performance."
Gina M
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"Gorgeous room with two French doors looking out at the Zocalo."
Maria
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Rooms: Comfort and Amenities
voco Royalty Puebla Downtown has 45 rooms, including 11 junior suites, 15 single rooms, 16 double rooms, and 3 triples. Rooms include air conditioning, soundproof walls, a flat-screen TV with cable channels, and free Wi-Fi. Each room features a private bathroom equipped with a shower. Certain rooms offer city or landmark views, and some include a balcony. Rooms also contain one single and one double bed. Additional amenities include ironing facilities and a tea and coffee maker.
Dining: Local and International
The hotel has two onsite restaurants. Royalty Restaurant serves Mexican cuisine, Puebla delicacies, cocktails, and wines and presents live Marimba music from Friday to Sunday (12 PM - 3 PM) and Mariachi music on Friday and Saturday (7:30 PM - 8:30 PM). Hook Black, located on the rooftop overlooking Puebla Cathedral, features international cuisine, contemporary creations, and a live DJ from Wednesday to Saturday (6 PM - 11 PM). Continental breakfasts are available daily from 8:00 AM, with options including coffee, juice, fruit, bread, and eggs.
Leisure and Recreation
Guests can use the fitness center, equipped with Impulse-brand equipment such as weights, a treadmill, a weight training bench, and an elliptical trainer (open 8:00 AM - 8:00 PM). The hotel features a rooftop terrace and a bar/lounge. A guest patio is available for relaxation. No pets or service animals are allowed.
Location and Access
voco Royalty Puebla Downtown is in the historic center of Puebla, a World Heritage Site. It is a 5-minute walk from Zocalo Square and close to historical and cultural sites, restaurants, shops, churches, and banks. Landmarks nearby include the Church of Santo Domingo (0.5 km), Museo Poblano de Arte Virreinal (0.5 km), and the Cathedral of Puebla (0.5 km). Hermanos Serdan International Airport is 30 km away. On weekends, the street outside the hotel becomes a pedestrian-only zone.
Hotel Services Overview
The hotel offers complimentary wireless Internet access, tour/ticket assistance, and a 24-hour front desk. Featured amenities include complimentary newspapers in the lobby and dry cleaning/laundry services. On-site valet parking is available (maximum height 1.70 meters). The hotel has one accessible guest room with roll-in showers and portable bathtub seats. The hotel entrance, public restrooms, and elevators are wheelchair accessible.
“Voco Royalty Puebla Downtown stands out for its prime location and rooftop experience. The hotel places guests directly opposite Zocalo Puebla, with the Cathedral just steps away, while its rooftop bar, complete with live music and panoramic views, makes for memorable evenings. Though the restaurant may have some inconsistencies, the strengths of the staff, amenities, and location make this a compelling choice for exploring Puebla.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room
2 persons
130 sq. feet
1 Single bed
Shower
Air conditioning
room details
Grand Queen Room
2 persons
130 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Standard Queen Room
2 persons
130 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Premium Queen Room
2 persons
185 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Children
Cots
Spa & Leisure
Sun terrace
Room features
Free Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Voco Royalty Puebla Downtown By IHG, guests are welcomed to indulge in a delightful array of dining experiences. From vibrant Mexican flavors to international dishes, the onsite restaurants offer a warm atmosphere perfect for families or a casual night out, making every meal an occasion to remember.
HOOK BLACK
International
Ambiance
Family friendly, Modern
Key Offerings
A diverse menu featuring international cuisines, served in a stylish and comfortable setting that's perfect for dinner gatherings.
Reservation
Not needed
Daily from 1:00 PM to 11:00 PM
RESTAURANTE ROYALTY
Mexican, Vegetarian options
Ambiance
Family friendly
Key Offerings
Specializing in traditional Mexican fare, this restaurant offers everything from hearty breakfasts to relaxing cocktail hours, presenting a true taste of local culture.
Reservation
Recommended
Daily from 6:30 AM to 10:00 PM
Location
Portal Hidalgo 8, Av. Palafox Y Mendoza,
Puebla,
Mexico,
Puebla
Map view
Portal Hidalgo 8, Av. Palafox Y Mendoza,
Puebla,
Mexico,
Puebla
City landmarks
Landmark
Mercado el Parian
2100 ft
Landmark
El Parian
2100 ft
Bridge
Bubas Bridge
2400 ft
Gallery
The neighborhood artist
2600 ft
Landmark
Escultura del Senor de las maravillas
2700 ft
Museum
Poblano Museum of Popular Art
2300 ft
Landmark
Museo de Arte Popular Santa Rosa de Lima
2300 ft
Park
Historic area of Los Fuertes
1.7
mi
Square
Paseo Bravo
4100 ft
Museum
Automobile Museum Puebla
3200 ft
Nearby
Park
Zocalo
400 ft
Museum
Museo Amparo
1500 ft
PueblaMexico
Biblioteca Palafoxiana
1100 ft
Church
Church of Santo Domingo
1100 ft
cnr Avs 3 Oriente & 16 de Septiembre
Cathedral of Puebla
1400 ft
PueblaMexico
Alley of the Frogs
1800 ft
Museum
Casa De Los Hermanos Serdan
1200 ft
Av. Juan de Palafox y Mendoza
Templo del Ex-Hospital de San Roque
100 ft
Calle Cinco de Mayo 409
Fundacion Jose Luis Bello y Zetina y Museo
900 ft
Gallery
Museo Poblano de Arte Virreinal
1000 ft
Museum
La Casa Del Mendrugo
1200 ft
Calle 2 Nte 2
Museo Universitario Casa de los Munecos
500 ft
Museum
Museo Jose Luis Bello y Gonzalez
1000 ft
Church
La Compania Templo del Espiritu Santo
1000 ft
Av 14 Oriente 805 Barrio del Alto
Templo de San Francisco
1300 ft
Museum
Museo Regional Casa de Alfenique
1700 ft
Historic Centre of Puebla
200 ft
Mall
Paseo San Francisco
700 ft
Museum
San Pedro Art Museum
1100 ft
Restaurants
Azotea Del Royalty
0 ft
Avenida Don Juan de Palafox y Mendoza 8
El Mural de los Poblanos
1100 ft
Avenida 16 de Septiembre 506 Centro Historico
McDonald's
300 ft
Portal Hidalgo
Casa de los Munecos
600 ft
2 Norte No. 2 Inside BUAP's Art Museum
Mi Viejo Pueblito
700 ft
Calle 2 Sur 112
La Porfiriana
500 ft
Avenida Don Juan de Palafox y Mendoza 203 Local - C
Santa Clara Heladeria Cafeteria
500 ft
Calle 2 sur 110 Centro
Explore Puebla
Explore Puebla's Vibrant Surroundings
Top Attractions
Activities
Dining
Entertainment
Zocalo
2 minutes' walk
A lively central square featuring stunning architecture and vibrant gatherings, perfect for people-watching and cultural events.
Cathedral of Puebla
5 minutes' walk
An iconic landmark boasting stunning baroque architecture and breathtaking interior decor; often hosts free concerts.
Museo Amparo
6 minutes' walk
A modern art museum containing a vast collection of pre-Hispanic and contemporary Mexican art; offers guided tours on weekends.
Bubas Bridge
9 minutes' walk
A beautiful pedestrian bridge offering picturesque views-ideal for photography and a scenic stroll along the nearby river.
Living Museum Puebla
9 minutes walking
An engaging botanical space featuring native plants and ecosystems, ideal for an educational and relaxing day outdoors.
Historic area of Los Fuertes
7 minutes' drive
A thrilling historical site with fortifications and impressive views, great for history buffs and outdoor enthusiasts.
Yoga Sessions at Parque Paseo Bravo
15 minutes' walk
Wellness classes in a serene park atmosphere, allowing guests to unwind with nature while participating in group yoga.
Azotea Del Royalty
5 minutes' walk
Rooftop dining with panoramic city views; features mouthwatering local dishes, ideal for a romantic meal.
El Mural de los Poblanos
4 minutes' walk
Charming atmosphere serving traditional Puebla cuisine with signature mole dishes; reservations recommended.
Casa de los Munecos
2 minutes' walk
Casual, family-friendly venue specializing in local flavors; popular for its delicious tacos and vibrant decor.
Lasagna Bar
10 minutes' walk
A lively dining spot with live music nights; known for its eclectic menu and vibrant nightlife atmosphere.
Puebla Opera House
15 minutes' walk
Home to numerous performances, this cultural hub provides an elegant venue for opera and theater enthusiasts.
Getting around
City Centre
Puebla12 min
·
3300 ft
Airports
Hermanos Serdan International Airport (PBC)41 min
·
16.8
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of MXN 150 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
43
Former name
royalty hotel boutique
Questions of the users
About Voco Royalty Puebla Downtown By Ihg
Are there specific room types that feature both a desk and a view of the Zocalo?
12 November 2024
The Junior Suites offer a delightful combination of a working desk and a scenic view of the Zocalo.
Is the Wi-Fi connection reliable enough for video calls during my stay?
22 October 2024
Yes, the hotel provides fast and dependable Wi-Fi that should support your remote meetings without any interruptions.
What dining options are available at the hotel for breakfast?
03 January 2025
Breakfast features a selection of coffee, juice, fresh fruit, baked goods, and eggs to start your day right.
Does the hotel have facilities for fitness enthusiasts?
15 February 2025
Yes, there is a gym equipped with essential exercise equipment, including weights and cardio machines to keep up with your fitness routine.
Are there any unique cultural experiences offered during my stay?
25 March 2025
Guests can enjoy live music in the Royalty Restaurant, featuring marimba performances and mariachi bands during the weekends.
Can I easily explore the historic center of Puebla from the hotel?
14 April 2024
Absolutely! The hotel is conveniently located in a pedestrian-friendly area, allowing easy access to explore Puebla's historical sites on foot.
Is valet parking available at the hotel?
20 May 2024
Yes, onsite valet parking is offered for guests who prefer convenience while visiting the area.
What accessibility features does the hotel provide?
11 June 2025
The hotel is equipped with accessible entrances, roll-in showers, and portable bathtub seats to accommodate guests with mobility needs.
How can I experience local cuisine while staying at the hotel?
30 July 2024
The Restaurante Royalty serves a variety of traditional Puebla dishes, allowing guests to immerse themselves in regional flavors during their stay.
Is an airport shuttle service available for guests arriving at Hermanos Serdan Airport?
09 August 2025
Currently, there is no shuttle service to the airport; however, convenient valet parking is available on-site.