"In the room named Toña, we had a great experience, I requested a package for couples with which they decorated the room and it looked incredible."
Roman Salinas
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"The house itself. Beautiful. Love the combination of comfort, a bit of luxurious touches and rustically."
Gabriel from Chile
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"The room was spacious and comfortable, and there was so much attention to detail in every corner to surprise and delight you."
Eliel
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4-star hotel & spa in Puebla's Historic Center
Accommodations
El Sueño Hotel & Spa offers various suite options including the spacious 50 sqm Master Suite with a king-size bed and a whirlpool bath. The 36 sqm Junior Suite features a comfortable king-size bed and bathroom with bathtub. The hotel also provides Standard Suites with two double beds, accommodating up to four people comfortably.
Dining Experience
The on-site Restaurant El Sueño serves a diverse menu celebrating the richness of Mexican cuisine, particularly the traditional flavors of Puebla. Guests can enjoy their meals from 8 a.m. to 12 p.m. either in the courtyard or on the terrace. Room service is also available during the same hours for added convenience.
Wellness Services
The hotel's spa is located on the central terrace, providing views of the Cathedral towers. It offers individual and couple massages in three massage cabins, as well as a steam cabin and indoor and outdoor hot tubs. A traditional temazcal is also available for guests seeking a unique relaxation experience.
Location
The hotel is situated just a short walk from the Historic Centre of Puebla, a UNESCO World Heritage Site. Guests can explore nearby landmarks like the Puebla Cathedral, Amparo Museum, and the vibrant Zócalo de Puebla. The Puebla Convention Center is located within a 5-minute drive, catering to business travelers.
Exclusive Services
El Sueño Hotel & Spa offers free parking and specialized romantic packages that include dinner options in private spaces. Guests can opt for treatments in the spa accompanied by live music for a unique experience. A welcome drink is provided upon arrival, enhancing the guest experience.
Highlights
Location: Just a few minutes' walk from Historic Centre
Dining: Specialized Mexican cuisine at Restaurant El Sueño
Wellness: Spa with views and traditional temazcal
Room Packages: Romantic accommodations and treatments
“This adults-only hotel occupies a restored Baroque palace, offering a singular experience steeped in history. Its central location is ideal for exploring Puebla's main attractions, while the on-site spa delivers a dose of modern relaxation. I think that the blend of original architectural details and contemporary decor creates a tranquil and refined atmosphere.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
El Sueno Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Queen Room
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Double Room Two Double Beds
2 persons
25 sq. feet
2 Double beds
Air conditioning
Shower
room details
King Room
2 persons
25 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
El Sueno Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.8/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Adults only
Luggage storage
Smoke detectors
Fire extinguishers
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Spa & Leisure
Outdoor swimming pool
Sun terrace
Spa & wellness centre
Sauna
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
El Sueño Hotel & Spa welcomes guests to indulge in internationally inspired dishes at its inviting onsite restaurant. With a modern and romantic ambiance, savor breakfast, lunch, and dinner prepared with care and creativity, perfect for any dining occasion.
Restaurant #1
International Cuisine
Ambiance
A modern and romantic setting, ideal for cozy meals or intimate gatherings.
Key Offerings
Enjoy a delightful brunch with a range of offerings, along with thoughtfully crafted meals for lunch and dinner. The restaurant also features a welcoming bar for drinks.
Reservation
Not needed.
Open daily for breakfast, 08:00 - 10:30.
El Sueno Hotel & Spa Location
9 Oriente 12 Col. Centro Puebla, Puebla, 72500,
Explore Puebla
Explore Local Gems
Top Attractions
Activities
Dining
Entertainment
Zocalo
7 minutes' walk
Main square in Puebla known for its vibrant atmosphere, local vendors, and stunning colonial architecture.
Cathedral of Puebla
6 minutes' walk
A magnificent baroque cathedral featuring intricate interiors and a stunning façade, essential for history lovers.
Museo Amparo
2 minutes' walk
Renowned art museum showcasing pre-Hispanic and contemporary pieces, often hosts guided tours and special exhibitions.
Biblioteca Palafoxiana
5 minutes' walk
Historical library recognized for its stunning architecture and vast collection of antique books, a UNESCO World Heritage site.
Botanical Garden Universitario
10 minutes' drive
A serene botanical garden ideal for leisurely walks with lush plants and seasonal flowers, perfect for relaxation.
Historic area of Los Fuertes
6 minutes' drive
Thrill-seekers can enjoy hiking trails and historical sites with breathtaking views, accessible via local transportation.
Cascada Corazon del Bosque
7 minutes' drive
A picturesque waterfall in a tranquil setting, suitable for picnics and family outings, with nearby walking paths.
Augurio
1 minute' walk
Contemporary Mexican cuisine with vibrant flavors, known for its warm atmosphere and recommendations for vegetarian options.
Utopia, Belgian Beer & Bistro
1 minute' walk
Casual bistro offering Belgian specialties and craft beers; ideal for relaxed dining with a cozy indoor ambiance.
El Capricho de San Antonio
2 minutes' walk
Charming spot renowned for its traditional Mexican flavors and delightful desserts, reservations recommended for busy evenings.
Puebla Comedy Club
5 minutes' walk
Lively venue showcasing local comedians and live performances; a great spot for all-ages fun and laughter on weekends.
Casa del Teatre
10 minutes' walk
Cultural hub featuring theatrical performances, arts events, and workshops suitable for families and culture enthusiasts.
Getting around
City Centre
Puebla 10 min · 2700 ft
Airports
Hermanos Serdan International (PBC) 43 min · 17.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 120.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, French, Spanish
Number of rooms:
9
Former name
El Sueno Hotel And Spa
Reviews and Ratings
Feedback about El Sueno Hotel & Spa from previous guests about their experience.
Review score
Based on 260 verified reviews
8.6 /10
Great
87 %
Recommend
Breakfast
9.0/10
Cleanliness
9.2/10
Comfort
9.3/10
Facilities
8.8/10
Free WiFi
6.8/10
Location
9.7/10
Paid Wi-Fi
6.5/10
Staff
9.3/10
Value for money
8.8/10
Pros
Central location
Helpful staff
Full restaurant service
Peaceful courtyard
Cons
Stuffy bedroom
Clumsy layout
Guest reviews
based on 352 reviews
4.5/5
based on 415 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
Questions of the users
About El Sueno Hotel & Spa
Can medium-sized dogs join their owners during their stay, and if so, which room types are suitable for pets?
28 February 2024
Pets are welcomed in the Junior Suite and Master Suite with an additional charge of $360.00 Mexican Pesos per night, which covers both lodging and pet meals.
Is there an option to have my therapy dog stay with us in a pet-friendly space?
14 March 2024
Absolutely! Small pets, up to 15 kg, are permitted in the Junior and Master Suites for an additional fee of $360.00 per night, which includes breakfast for your pet.
Is parking available for guests who arrive in larger vehicles, such as vans?
19 April 2024
Yes, there is parking available for guests, including those with vans. Valet parking services are also provided for convenience.
Are there designated smoking areas on the property for guests who smoke?
02 May 2024
Smoking is not permitted anywhere within the hotel, as per government regulations. Guests are required to smoke outside.
Is luggage storage available if guests arrive before the official check-in time?
21 June 2024
Yes, complimentary luggage storage services are offered for guests who arrive early or wish to explore after check-out.
Are spa amenities included in the room rate, or will there be an additional fee to access the spa?
16 July 2024
Access to the spa facilities incurs an additional cost based on selected individual services or packages.
Is there an elevator available for guests with mobility issues, or are all rooms accessible via stairs?
04 August 2024
The property does not have elevators; however, ground floor rooms are available for those who prefer avoiding stairs.
Is there a designated area at the hotel for guests to smoke cigarettes?
11 September 2024
Smoking is not allowed inside the hotel due to government regulations, but guests can smoke outside designated areas.
Will there be secure parking available for guests bringing their pets along?
23 October 2024
Yes, secure parking is available for guests, and pets are accepted in certain room types.
What options are available for guests who enjoy dining at the hotel, especially for breakfast?
07 November 2024
Guests can enjoy an à la carte breakfast featuring a rich array of choices available daily from 8 a.m. to 12 p.m. in a warm and inviting atmosphere.
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