Hotel Utz Jay, Panajachel ➤ Reviews, Rooms & Prices 2026

Name: Hotel Utz Jay, Panajachel
Address: 5A Calle 2-50 Zona 2, Panajachel, Solola, 07010
Price range: US$28+
Rating: 8.9

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Key details

About the Hotel

5A Calle 2-50 Zona 2, Panajachel, 07010

Next to Lake Atitlan

Great

8.9

/10

4.8

4.6

Loved by Hotel Utz Jay guests

Spacious rooms

Comfortable bed

Helpful staff

Lovely garden

Awesome breakfast

"Lovely stay. Very comfortable room with towels and free bottles of water."

Della from United States

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"It is a slice of Heaven with its lush coutyard, hammocks, and easy chairs."

luke47 from United States

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"The room included a balcony from which to enjoy the lovely gardens and also had cable tv."

Stephanie from Canada

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3-star tranquil hotel in Panajachel with lush tropical gardens

Rooms

Hotel Utz Jay offers a variety of accommodations nestled within a lush tropical garden. Each room comes with a private bathroom, hot water, and television, ensuring a comfortable stay. The scenic surroundings allow guests to enjoy views of exotic plants and the sounds of local birdlife.

Wellness

The hotel provides a dedicated spa facility featuring a jacuzzi and sauna that are available by reservation. Massage services and facial treatments further enhance guests' relaxation experiences. Wellness services are offered at an additional cost, allowing guests to prioritize self-care during their stay.

Location

Located in Panajachel, Hotel Utz Jay is surrounded by stunning natural beauty. The tropical gardens amplify the serene environment, making it a perfect getaway from the city's hustle. Proximity to local attractions offers guests easy access to cultural experiences and stunning landscapes.

Amenities

The hotel offers essential amenities such as laundry service and baggage storage to support guest convenience. A valet service is also available to facilitate parking needs directly. Room service allows guests to enjoy meals in the comfort of their accommodations.

Parking

Complementing its other offerings, Hotel Utz Jay ensures ample parking facilities for guests. The accessible parking arrangements provide peace of mind for those traveling by car. This convenience simplifies logistics for individuals and families alike.

Highlights

Rooms: Habitaciones repartidas a través de un exuberante jardín tropical

Wellness: Spa con jacuzzi, sauna, masajes

Location: Panajachel

Amenities: Laundry service

“Hotel Utz Jay strikes me as a quiet retreat, just off the main street, with a garden that seems to attract a variety of birds; the rooms appear simple and clean, with comfortable beds mentioned by some. I appreciate that it's close to the lake and market, yet maintains a sense of tranquility. It looks like a solid choice for travelers seeking a peaceful base in Panajachel.”

Anna BlackEditor-in-Chief at Tohotel

Select your room type

Hotel Utz Jay offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room One Bed
2 persons
6 sq. feet
1 Double bed
Shower
room details
Family Room
2 persons
8 sq. feet
2 Double beds
Shower
room details
Standard Room Two Double Beds
2 persons
7 sq. feet
2 Double beds
Shower
room details

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Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Hotel Utz Jay offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.9/10Review score

General

No smoking on site
Parking
No pets allowed
24-hour security
Fire extinguishers

Services

Paid airport shuttle
Housekeeping
Laundry
Tours/Ticket assistance

Spa & Leisure

Beach umbrellas
Garden area
Spa & wellness centre
Sauna
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Public Bath

Room features

Free Wi-Fi in rooms
Patio
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV

Hotel Utz Jay Location

5A Calle 2-50 Zona 2, Panajachel, 07010

Explore Panajachel

Lake Atitlan

1 minute walking

Scenic lake known for its stunning views and local wildlife. Ideal for relaxation and photography.

ChocoMuseo Panajachel

1 minute walking

Chocolate museum offering fascinating tours and workshops on chocolate-making and history.

Church of St Francis

20-minute walk

Historic church featuring remarkable architecture and local cultural significance, with beautiful surroundings.

Museo Lacustre de Atitlan

20-minute walk

Lakeside museum showcasing the history and ecology of Lake Atitlan, with engaging exhibits and tours.

Atitlan Nature Reserve

7-minute drive

Adventure through beautiful trails, zip lines, and waterfalls. Perfect for thrill-seekers and nature lovers.

Yoga Classes

5-minute walk

Relaxing yoga sessions available at local studios. Classes cater to all levels and focus on wellness.

Kayaking on Lake Atitlan

1 minute walking

Enjoy thrilling kayaking experiences on the lake. Rentals are available nearby for convenience.

Taqueria Orale

2-minute walk

Casual eatery serving authentic Mexican dishes and flavorful tacos. Vegetarian options available.

Almendros

3-minute walk

Charming venue offering a mix of local and international cuisine with a cozy atmosphere. Reservations recommended.

Deli Llama de Fuego

4-minute walk

Delicious deli featuring fresh sandwiches and local specialties. Great for a quick and satisfying meal.

Live Music at Casa Kakchiquel

1 minute walking

Vibrant venue hosting live music performances and events. Great for a lively night out.

La Galeria

1 minute walking

Art gallery showcasing local artists' works and hosting cultural events. Ideal for art enthusiasts.

Getting around

City Centre
Panajachel 2 min · 400 ft
Airports
La Aurora (GUA) 170 min · 70.4 mi
Aeropuerto de Retalhuleu (RER) 216 min · 89.1 mi

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Property information and rules

Check-in

from 15:00-22:00

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

Spanish

Number of rooms:

Reviews and Ratings

Feedback about Hotel Utz Jay from previous guests about their experience.

Review score

Based on 306 verified reviews

8.9 /10

Great

96 %

Recommend

Cleanliness

9.2/10

Comfort

9.0/10

Facilities

8.9/10

Free WiFi

7.3/10

Location

9.5/10

Staff

9.4/10

Value for money

9.0/10

Pros

Spacious room

Helpful staff

Quiet location

Breakfast options

Cons

No A/C

Hard bed

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Questions of the users

About Hotel Utz Jay

Is there a hair dryer available at the front desk for guest use?

05 November 2024

Yes, hair dryers can be obtained at the front desk during your stay.

What options are available for transportation to Chichicastenango market for a group of six?

12 November 2024

Transportation information can be provided at reception, where arrangements can be made for your family to visit the market.

Does the hotel have parking facilities?

20 November 2024

Parking is available, but it must be reserved along with the room booking, as spaces are subject to availability. Larger vehicles such as buses are not permitted.

Is there an airport shuttle service, and what are the associated costs?

15 December 2024

A travel agency located within the hotel can assist with airport shuttle arrangements, providing information on costs and schedules. They operate from 7 AM to 7 PM.

Can the hotel arrange day trips or hikes for guests?

10 January 2025

The hotel does not organize tours, but there are local agencies nearby that offer a variety of hiking and day trip options.

Are credit cards other than Visa and MasterCard accepted for payment?

28 January 2025

Unfortunately, only Visa and MasterCard are accepted for payment at the hotel.

What is the cost for private transport from Guatemala City airport for four people?

25 February 2025

For four people, the cost is approximately Q790 for an SUV type vehicle, with an additional Q50 for each extra person. Travel time is around 3.5 hours, depending on traffic.

Are air conditioning units available in all hotel rooms?

17 March 2025

Rooms are equipped with fans; however, they do not include air conditioning.

Is there a swimming pool available at the hotel for guests?

09 April 2025

There is no swimming pool at the hotel.

How secure is the personal information provided during booking?

30 April 2025

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