Hotel Utz Jay, Panajachel ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

5A Calle 2-50 Zona 2, Panajachel, Guatemala, 07010

Next to Lake Atitlan

Perfect

9.0

/10

4.7

4.6

Loved by Hotel Utz Jay guests

Spacious rooms
Comfortable bed
Helpful staff
Lovely garden
Awesome breakfast

"Lovely stay. Very comfortable room with towels and free bottles of water."

Della from United States

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"It is a slice of Heaven with its lush coutyard, hammocks, and easy chairs."

luke47 from United States

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"The room included a balcony from which to enjoy the lovely gardens and also had cable tv."

Stephanie from Canada

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Rooms

Hotel Utz Jay offers a variety of accommodations nestled within a lush tropical garden. Each room comes with a private bathroom, hot water, and television, ensuring a comfortable stay. The scenic surroundings allow guests to enjoy views of exotic plants and the sounds of local birdlife.

Wellness

The hotel provides a dedicated spa facility featuring a jacuzzi and sauna that are available by reservation. Massage services and facial treatments further enhance guests' relaxation experiences. Wellness services are offered at an additional cost, allowing guests to prioritize self-care during their stay.

Location

Located in Panajachel, Hotel Utz Jay is surrounded by stunning natural beauty. The tropical gardens amplify the serene environment, making it a perfect getaway from the city's hustle. Proximity to local attractions offers guests easy access to cultural experiences and stunning landscapes.

Amenities

The hotel offers essential amenities such as laundry service and baggage storage to support guest convenience. A valet service is also available to facilitate parking needs directly. Room service allows guests to enjoy meals in the comfort of their accommodations.

Parking

Complementing its other offerings, Hotel Utz Jay ensures ample parking facilities for guests. The accessible parking arrangements provide peace of mind for those traveling by car. This convenience simplifies logistics for individuals and families alike.

Highlights

Rooms: Habitaciones repartidas a través de un exuberante jardín tropical

Wellness: Spa con jacuzzi, sauna, masajes

Location: Panajachel

Amenities: Laundry service

“Hotel Utz Jay strikes me as a quiet retreat, just off the main street, with a garden that seems to attract a variety of birds; the rooms appear simple and clean, with comfortable beds mentioned by some. I appreciate that it's close to the lake and market, yet maintains a sense of tranquility. It looks like a solid choice for travelers seeking a peaceful base in Panajachel.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

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Highlights from guests

DiningBreakfast Choice

Breakfast was fantastic, offering plenty of choices at very reasonable prices in the on site restaurant.

Carlos from Spain

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Room FeaturesSpacious Comfort

The room was spacious and beautifully decorated with local handicrafts, feeling like a little house.

Mei from China

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BedroomRestful Nights

I slept soundly on the very comfortable memory foam bed each night.

Hans from Netherlands

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Spa & LeisureGarden Oasis

The lush courtyard garden provided a peaceful escape, full of birds and quiet spots.

Ingrid from Sweden

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Select your room type

Hotel Utz Jay offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room One Bed

2 persons

65 sq. feet

1 Double bed

Shower

room details

Family Room

2 persons

90 sq. feet

2 Double beds

Shower

room details

Standard Room Two Double Beds

2 persons

80 sq. feet

2 Double beds

Shower

room details

Deluxe Triple Room

2 persons

80 sq. feet

1 Single Bed or 1 Double Bed

Shower

room details

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Facilities

Hotel Utz Jay offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Parking
No pets allowed
24-hour security
Luggage storage
Fire extinguishers

Services

Paid airport shuttle
Housekeeping
Laundry
Tours/Ticket assistance

Spa & Leisure

Beach umbrellas
Garden area
Spa & wellness centre
Sauna
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Public Bath

Room features

Free Wi-Fi in rooms
Patio
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV

Hotel Utz Jay Location

5A Calle 2-50 Zona 2, Panajachel, Guatemala, 07010

Map view

5A Calle 2-50 Zona 2, Panajachel, Guatemala, 07010

City landmarks

Church

Church of St Francis

5300 ft

Landmark

Casa Kakchiquel

5300 ft

Landmark

Museo Lacustre de Atitlan

5300 ft

Landmark

Multiple Use Area Lake Atitlan Basin

1.8 mi

Landmark

Museo Arqueologico Azul Maya

1.2 mi

Landmark

Panajachel

4400 ft

Shopping Area

Mayanke, Ceramica Pintada a Mano

5300 ft

Landmark

Asociacion Vivamos Mejor

4400 ft

Landmark

Panajachel Park

5300 ft

Nature reserve

Atitlan Nature Reserve

2.6 mi

Landmark

Mirador del Lago Atitlan

1.5 mi

Landmark

Pintando Santa Catarina Palopo

2.0 mi

Landmark

Santa Catarina Palopo Church

2.0 mi

Landmark

Centro Cultural Santa Catarina

2.0 mi

Landmark

Mirador San Jorge

2.6 mi

Landmark

Iglesia de San Jorge La Laguna

2.6 mi

Landmark

Torre Centroamericana

2.6 mi

Nearby

Lake Atitlan

200 ft

Event hall

Casa Cakchiquel Arts Center

200 ft

Museum

ChocoMuseo Panajachel

200 ft

Gallery

La Galeria

200 ft

Museum

Museo Lacustre Atitlan

200 ft

playa

Playa Publica

200 ft

Calle Monte Rey

Azul Maya Archaeological Museum

200 ft

Centro Comercial San Rafael Calle Santander

Bird Art Museum

200 ft

Restaurants

Taqueria Orale

500 ft

Calle Santander centro comercial Plaza Atitlan

Almendros

600 ft

Calle Santander Next to Bank Industrial

Deli Llama de Fuego

1000 ft

Calle Santander

Cafe Loco

1600 ft

Calle Santander Panajachel

Lazzaroni's Pizza

1500 ft

Calle Santander

La Palapa

2300 ft

Calle Principal

Kaalpul Cafe

2100 ft

Corner of Calle Principal & Santander Second and third floor

Pupuseria Cheros

2200 ft

Avenida de los Arboles/Calle Principal

Circus Tapas y Vino

2300 ft

Avenida de Los Arboles s/n In front of Circus Bar

Explore Panajachel

Lake Atitlan

1 minute walking

Scenic lake known for its stunning views and local wildlife. Ideal for relaxation and photography.

ChocoMuseo Panajachel

1 minute walking

Chocolate museum offering fascinating tours and workshops on chocolate-making and history.

Church of St Francis

20-minute walk

Historic church featuring remarkable architecture and local cultural significance, with beautiful surroundings.

Museo Lacustre de Atitlan

20-minute walk

Lakeside museum showcasing the history and ecology of Lake Atitlan, with engaging exhibits and tours.

Atitlan Nature Reserve

7-minute drive

Adventure through beautiful trails, zip lines, and waterfalls. Perfect for thrill-seekers and nature lovers.

Yoga Classes

5-minute walk

Relaxing yoga sessions available at local studios. Classes cater to all levels and focus on wellness.

Kayaking on Lake Atitlan

1 minute walking

Enjoy thrilling kayaking experiences on the lake. Rentals are available nearby for convenience.

Taqueria Orale

2-minute walk

Casual eatery serving authentic Mexican dishes and flavorful tacos. Vegetarian options available.

Almendros

3-minute walk

Charming venue offering a mix of local and international cuisine with a cozy atmosphere. Reservations recommended.

Deli Llama de Fuego

4-minute walk

Delicious deli featuring fresh sandwiches and local specialties. Great for a quick and satisfying meal.

Live Music at Casa Kakchiquel

1 minute walking

Vibrant venue hosting live music performances and events. Great for a lively night out.

La Galeria

1 minute walking

Art gallery showcasing local artists' works and hosting cultural events. Ideal for art enthusiasts.

Getting around

City Centre

Panajachel2 min · 400 ft

Airports

La Aurora (GUA)170 min · 70.4 mi

Aeropuerto de Retalhuleu (RER)216 min · 89.1 mi

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Property information and rules

Check-in

from 15:00-22:00

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

Spanish

Number of rooms:

Reviews and Ratings

Feedback about Hotel Utz Jay from previous guests about their experience.

Review score

Based on 293 verified reviews

8.9/10

Great

96%

Recommend

Cleanliness

9.3/10

Comfort

9.1/10

Facilities

9.0/10

Free Wi-Fi

9.0/10

Location

9.5/10

Staff

9.4/10

Value for money

9.1/10

Pros

Spacious room

Helpful staff

Quiet location

Breakfast options

Cons

No A/C

Hard bed

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Questions of the users

About Hotel Utz Jay

Is there a hair dryer available at the front desk for guest use?

05 November 2024

Yes, hair dryers can be obtained at the front desk during your stay.

What options are available for transportation to Chichicastenango market for a group of six?

12 November 2024

Transportation information can be provided at reception, where arrangements can be made for your family to visit the market.

Does the hotel have parking facilities?

20 November 2024

Parking is available, but it must be reserved along with the room booking, as spaces are subject to availability. Larger vehicles such as buses are not permitted.

Is there an airport shuttle service, and what are the associated costs?

15 December 2024

A travel agency located within the hotel can assist with airport shuttle arrangements, providing information on costs and schedules. They operate from 7 AM to 7 PM.

Can the hotel arrange day trips or hikes for guests?

10 January 2025

The hotel does not organize tours, but there are local agencies nearby that offer a variety of hiking and day trip options.

Are credit cards other than Visa and MasterCard accepted for payment?

28 January 2025

Unfortunately, only Visa and MasterCard are accepted for payment at the hotel.

What is the cost for private transport from Guatemala City airport for four people?

25 February 2025

For four people, the cost is approximately Q790 for an SUV type vehicle, with an additional Q50 for each extra person. Travel time is around 3.5 hours, depending on traffic.

Are air conditioning units available in all hotel rooms?

17 March 2025

Rooms are equipped with fans; however, they do not include air conditioning.

Is there a swimming pool available at the hotel for guests?

09 April 2025

There is no swimming pool at the hotel.

How secure is the personal information provided during booking?

30 April 2025

The booking platform utilizes PCI-compliant security standards, ensuring that all transmitted information is encrypted with a 128-bit SSL certificate.