"I loved the exceptional views of the San Pedro Volcano and the lake from the room balcony, along with the well-manicured grounds ."
Shae-alicia from Jamaica
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"The hotel has beautiful views of the lake and is very well located as a base to explore the towns around the lake."
Anonymous
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"My junior suite room and bathroom (421), although dated, was huge and nicely appointed and very comfortable, including the chaise couch."
ConstantTrekker from United States
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4-Star Lakefront Hotel by Lake Atitlán
Location
Porta Hotel Del Lago is situated just steps from the shores of Lake Atitlán, providing panoramic views of the surrounding volcanoes including Volcán San Pedro, Volcán Atitlán, and Volcán Tolimán. The hotel offers a central location, within a short walking distance to local attractions, shopping, and dining in Panajachel. This positioning makes it a convenient base for exploring the natural beauty of the Lake Atitlán region.
Amenities
The hotel provides diverse amenities including a freeform outdoor pool, perfect for relaxation while enjoying scenic views. A dedicated concierge team is available to arrange various activities such as scuba diving excursions, hang gliding adventures, and hiking treks. Family services, including babysitting options and pet-friendly accommodations, enhance the experience for guests traveling with children or pets.
Dining
Cakchiquel Restaurant serves a range of Guatemalan cuisine paired with stunning lake and mountain views. Guests can enjoy casual refreshments at Xocomil Bar or indulge in poolside dining at El Mirador Snack Bar, offering delectable snacks and drinks. Room service is available for those who prefer dining in the comfort of their accommodation.
Business
Los Volcanes Convention Center encompasses 7,050 square feet of functional meeting space, comprising five versatile event venues. Each room is equipped with modern audiovisual technology, free Wi-Fi, and scenic views of Lake Atitlán, facilitating a conducive environment for meetings or special events. Custom catering options are offered to keep attendees energized throughout the agenda.
Wellness
Porta Hotel Del Lago supports guests' wellness by encouraging outdoor activities such as jogging along picturesque streets. The hotel also offers private massage services, allowing guests to unwind after a day of exploration or meetings. Various health-conscious dining options complement the wellness experience during stays.
Highlights
Location: Central proximity to local attractions
Amenities: Freeform outdoor pool
Dining: Cakchiquel Restaurant with lake views
Business: 7,050 square feet of meeting space
Family: Babysitting and pet-friendly options
“This lakeside hotel certainly earns praise for its views of Lake Atitlán and the volcanoes; I appreciate the thoughtfulness behind the family-friendly focus, including the children's club. The fact that the general manager went above and beyond to return forgotten passports speaks volumes about the level of service.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Porta Hotel Del Lago offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Lake View
2 persons
26 sq. feet
2 Double beds
Balcony
Shower
room details
Double Room Second Floor
2 persons
26 sq. feet
2 Double beds
Balcony
Shower
room details
Lake View Premium Room
2 persons
26 sq. feet
2 Double beds
Balcony
Shower
room details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Porta Hotel Del Lago offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score
General
No smoking on site
Free Wi-Fi in public areas
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Electric vehicle charging station
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Table tennis
Fishing
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Kids club
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Sauna
Room features
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
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Dining Onsite
Porta Hotel Del Lago provides an inviting selection of dining options infused with local flavors and international flair. Guests can indulge in authentic Guatemalan cuisine while enjoying picturesque views, all in a family-friendly atmosphere that encourages delightful shared meals.
Cakchiquel
Local and International
Ambiance
Family-friendly with traditional decor and scenic views of the surroundings.
Key Offerings
Savor delectable Guatemalan dishes alongside a variety of global favorites, ideal for any meal of the day.
Reservation
Not needed.
Open daily from 07:00 to 21:00.
Xocomil Bar
Bar and Snacks
Ambiance
Sleek modern setting perfect for relaxation and socializing.
Key Offerings
Enjoy refreshing cocktails and a selection of light snacks throughout the day.
Reservation
Not needed.
Open daily for drinks and snacks.
El Mirador Snack Bar
Casual Poolside Dining
Ambiance
Relaxed atmosphere right by the pool, ideal for a leisurely bite.
Key Offerings
Offers a variety of light meals and snacks to enjoy while soaking up the sun.
Reservation
Not needed.
Hours vary.
Porta Hotel Del Lago Location
2 Avenida 6-17 Zona 2, Panajachel,
Explore Panajachel
Explore Local Gems
Top Attractions
Activities
Dining
Entertainment
Lake Atitlan
11 minutes' walk
Stunning natural beauty featuring volcanic landscapes. Ideal for photography and peaceful strolls along the shore.
ChocoMuseo Panajachel
10 minutes' walk
Engaging chocolate museum offering tastings and workshops. A great spot for sweet treats and learning about cacao.
Atitlan Nature Reserve
6 minutes' drive
Biodiverse ecosystems for hiking and zip-lining. Perfect for nature lovers and thrill-seekers alike.
Museo Arqueologico Azul Maya
6 minutes' drive
Fascinating archaeological museum featuring artifacts from the Maya civilization. Provides cultural insights and history.
Hiking at Atitlan Nature Reserve
6 minutes' drive
Thrilling hiking trails with breathtaking views. Zip-line tours available for adrenaline enthusiasts.
Yoga Classes
5 minutes' walk
Relaxing sessions led by experienced instructors. Ideal for unwinding after a day's adventures.
Restaurante Cakchiquel Porta
1 minute' walk
Casual dining with local flavors. Known for its traditional Guatemalan dishes and warm ambiance.
Sunset Cafe
4 minutes' walk
Charming eatery with scenic views. Offers a range of international dishes and a relaxed atmosphere.
Live Music at Casa Cakchiquel
7 minutes' walk
Enjoy vibrant live performances and cultural events. A great spot for music enthusiasts of all ages.
Panajachel Night Market
15 minutes' walk
Lively market with local crafts and food. Family-friendly atmosphere with lots of vibrant sights and sounds.
Getting around
City Centre
Panajachel 4 min · 1000 ft
Airports
La Aurora (GUA) 170 min · 70.3 mi
Aeropuerto de Retalhuleu (RER) 216 min · 89.3 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of USD 15.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2006
Number of floors:
5
Number of rooms:
100
Reviews and Ratings
Feedback about Porta Hotel Del Lago from previous guests about their experience.
Review score
Based on 728 verified reviews
8.6 /10
Great
86 %
Recommend
Breakfast
7.4/10
Cleanliness
8.8/10
Comfort
8.7/10
Facilities
8.4/10
Free WiFi
8.3/10
Location
9.2/10
Paid Wi-Fi
7.9/10
Staff
8.6/10
Value for money
7.7/10
Pros
Lake view
Friendly staff
Spacious room
Immaculate condition
Cons
Erratic service
Moldy ceilings
Guest reviews
based on 917 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Porta Hotel Del Lago
Is there a pull-out couch available in the lake view suite?
20 November 2024
The suite includes a few chairs for enjoying the view, but no pull-out couch is provided.
Does my girlfriend need a passport to enter Guatemala, or is an identification card sufficient?
15 December 2024
If your girlfriend is traveling from Honduras or El Salvador, she only requires her identification (DPI). Otherwise, a passport is necessary.
Can I request a king bed for a suite when making a reservation for two adults and a baby?
10 November 2024
Bed preferences can be noted in the reservation messages, and efforts will be made to accommodate the request.
Does the hotel have its own dock for accessing the lake?
22 October 2024
The hotel does not possess a private dock, but the lake's shore is just about a 3-minute walk away.
What is the cost of arranging a shuttle for five people from La Aurora airport? Are there services available from Panajachel to Antigua?
12 January 2025
There is a shuttle service available for an additional fee. Detailed information can be sent via direct message.
When will my card be charged if I book a room now?
5 October 2024
Charges will apply after the free cancellation period has ended.
Are there meal packages or deals available for guests?
18 February 2025
Options for meal packages are available for purchase upon arrival at the facility.
Is it permissible to conduct a photoshoot at the hotel with a professional photographer?
30 March 2025
Photography sessions may be allowed during hotel stays, depending on the hotel's occupancy and occasion.
Do the double rooms in the hotel feature balconies?
8 April 2025
Double rooms on the first floor come with gardens, whereas those on the second floor are equipped with balconies.
How far is the property from the main street of Panajachel?
25 November 2024
The hotel is conveniently located just two blocks away from Calle Santander.
Can I bring a small dog to the hotel, and are there any additional fees?
9 March 2025
Small dogs are allowed with an additional charge, specifically in standard first-floor rooms for easier garden access.
Does the hotel offer amenities for remote work or study?
17 January 2025
Yes, ample facilities and connectivity are provided for guests looking to work or study while enjoying their stay.