El Carmen Hotel, Antigua ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

3A. Avenida Norte #9, Antigua, Guatemala, 03010

Steps from Central Park

Perfect

8.7

9.0

/10

4.2

4.3

Loved by guests

Helpful staff
Clean rooms
Comfortable beds
Rooftop terrace

"We ate in their rooftop restaurant that has one of the best views of the volcanoes."

Diego from United States

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"The terrace upstairs allows you to have a great view while enjoying an included breakfast with your stay."

David L from United States

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"This hotel is incredibly cozy and perfectly located for exploring Antigua on foot."

Cristina

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Rooms at El Carmen

Hotel El Carmen has 22 air-conditioned rooms, each with a flat-screen TV with cable channels. Rooms have amenities like free WiFi, premium bedding, and thoughtful touches. Each carpeted room has a double bed and a private bathroom with a shower and hot water, as well as free toiletries. Each room has a telephone and Internet access. Room options include Queen Rooms with one queen bed, Twin Rooms with two double beds, Deluxe King Rooms with one king bed (maximum occupancy of two people), Triple Rooms with two double beds, and Family Rooms with two king beds and two twin beds (maximum occupancy of four people). The Family Room also includes a minifridge, microwave, and a dining table. All rooms include 1,800 thread count sheets and a deluxe duvet.

Dining Options

Guests can enjoy meals at the onsite restaurant or snacks in the coffee shop/café. A continental and American breakfast is served each morning. Romantic dining options are available, including a standard romantic dinner for two, which includes options like chicken in red wine sauce or beef sirloin in mushroom sauce, along with wine or cider. A deluxe romantic dinner for two is also available, featuring a private area on the terrace, personal waiter service, and options like grilled lobster or T-bone steak.

Leisure and wellness

Hotel El Carmen offers spa services, including facials, hot stone massages, and manicures/pedicures, available by appointment made two hours in advance at the front desk, operating from 7:00 a.m. to 9:00 p.m. daily. Other hotel facilities include a rooftop terrace and a bar/lounge.

Location and Access

Hotel El Carmen is in the prime touristic area of Antigua Guatemala, minutes from Colibri and Choco Museum. Nearby landmarks include Cerro de La Cruz (1.5 km), Casa Popenoe, La Merced Church, Iglesia de San Francisco El Grande, and Casa Santo Domingo Museums (all 0.5 km away). Catedral de San Jose and The Plaza Central Park are 0.3 km away, and Arco de Santa Catalina is 0.5 km from the hotel. La Aurora is 40 km away.

Services and Amenities

Hotel El Carmen, housed in a colonial house dating back over 100 years, offers a 24-hour front desk, multilingual staff, and complimentary newspapers in the lobby. The hotel provides free WiFi throughout the property and has shops onsite. Amenities include concierge services, wedding services, meeting facilities, a tour desk, and luggage storage. A roundtrip airport shuttle is available. Safety features include a fire extinguisher, a security system, and a first aid kit. Temperature checks are conducted for everyone entering the hotel. Guests can make appointments for spa services two hours in advance at the front desk. The hotel has meeting facilities.

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Highlights from guests

DiningRooftop views!

The rooftop restaurant provides amazing volcano views! Breakfast is exceptional, with many options. The food was delicious.

Carlos from Spain

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BathroomExceeded expectations

The shower had great hot water and pressure. The bathroom was modern and clean; I loved the rain shower!

Mei from China

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BedroomSuper comfy!

The room was quiet, clean, and cozy. The beds were super comfy with soft sheets and pillows.

John from United Kingdom

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Guest ParkingSecure parking

Included parking is a few blocks away, very secure. Excellent benefit.

Hans from Austria

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

2 persons

14 m²

1 King-size bed

Shower

Air conditioning

room details

Queen Room

2 persons

12 m²

1 King-size bed

Shower

Air conditioning

room details

Standard Twin Room

2 persons

15 m²

2 Double beds

Shower

Air conditioning

room details

Standard Triple Room

2 persons

22 m²

3 Double beds

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Centre

Antigua600 m

Airports

La Aurora (GUA) 36.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Currency exchange
Hairdresser
Coffee shop
Vending machines
Fire extinguishers

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Sun terrace
Garden area
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

El Carmen Hotel offers a delightful array of dining options that blend local flavors with comforting cuisines. Guests can indulge in a family-friendly café, a charming coffee shop perfect for midday relaxation, and seasonal delights that reflect the rich culinary traditions of the region.

El Carmen Café & Restaurante

American, Italian, Local, Latin American

Ambiance

Family-friendly with modern touches, suitable for casual dining or romantic outings.

Key Offerings

Start each day with a continental or American breakfast, and enjoy a diverse menu for lunch and dinner featuring both local and international favorites.

Reservation

Not needed.

Open daily from 07:00 to 20:00.

El Carmen Coffee Shop

Local, Latin American

Ambiance

A cozy spot designed for relaxation, ideal for afternoon tea or casual cocktails.

Key Offerings

Savor light lunch options and experience high tea, complemented by a delightful cocktail hour perfect for unwinding after a day of exploration.

Reservation

Not needed.

Open daily from 15:00 to 19:00.

Location

3A. Avenida Norte #9, Antigua, Guatemala, 03010

Map view

3A. Avenida Norte #9, Antigua, Guatemala, 03010

City landmarks

Landmark

Cerro de La Cruz

1.4 km

Landmark

Casa Santo Domingo Museums

700 m

Church

La Merced Church

660 m

Landmark

Tanque La Union

700 m

Church

Iglesia Escuela de Cristo

760 m

Landmark

La Recoleccion Architectural Complex

1.2 km

Store

La bodegona

620 m

Nearby

5a Avenida Norte

Arco de Santa Catalina

470 m

Park

Central Park

250 m

Square

The Plaza Central Park

250 m

4a Calle Oriente # 14 15C

ChocoMuseo

120 m

Church

Catedral de San Jose

220 m

Church

Cathedral de Santiago

150 m

2a Avenida Norte y 2a Calle Oriente esquina. Antigua Guatemala

Convento de las Capuchinas

260 m

5a Calle Poniente

Palace of the Captain Generals

340 m

Ruin

Convento Santa Clara

350 m

Church

Iglesia de San Francisco El Grande

530 m

4 Calle Oriente # 10 Edificio El Jaulon

Casa del Jade

60 m

Museum

Casa Popenoe

310 m

Church

Iglesia El Carmen

100 m

Museum

Antigua Guatemala Colonial Art Museum

160 m

Square

Antigua Guatemala

240 m

Gallery

el Fotografo

330 m

Avenida 1a

Paseo De Los Museos

450 m

Gallery

Belfinart

430 m

Museum

Casa Santo Domingo

950 m

Event hall

San Jose El Viejo

580 m

Calle Poniente 4

Ayuntamiento

590 m

cnr 3a Calle Oriente & 3a Av Norte

Mercado de Artesanias El Carmen

80 m

3ra Avenida Norte # 20A

Healing Hands Therapy Spa

340 m

Restaurants

La Bruja

120 m

Calle 4 Oriente n 14 Centro Comercial la Fuente

Ta'Cool Taco Shop

80 m

Ave Norte 4ta Calle Antigua. 3ra

Ek Chuah

110 m

4ta Calle Oriente No 14 Centro Comercial La Fuente

Summu Hummus

120 m

7a Avenida Norte 2

The Backyard Bar & Restaurant

100 m

4ta Calle Oriente 5

El Pinche

200 m

Avenue 4ta Norte Casa #7

Supernatural Cafe

160 m

3a Calle Oriente 7a

Bambu Asian Food

150 m

4a Calle Oriente No. 1

Tacorazon Antigua

220 m

4ta Av Norte 4A

Calista Antigua

200 m

4a Calle Oriente # 15 Adentro de las instalaciones de Adra Hostel

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible at a location nearby for free.

Internet

is available in for free.

Breakfast

The hotel El Carmen serves a full breakfast for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Number of rooms:

Questions of the users

About El Carmen Hotel

Is there a nearby parking facility, or is parking far from the hotel?

15 November 2024

The parking facility is located 3 blocks away from the hotel. Parking tickets are provided at check-in, along with directions to reach the spot.

What are the costs for airport transfers for one person?

20 January 2025

The standard shuttle transfer costs $45.00, while a premium service is available for $60.00. Premium vehicles are larger and suitable for guests with disabilities. Note that transfers outside of normal hours or on holidays may incur extra charges.

Is the hotel accommodating for families with children?

10 March 2025

Yes, this hotel is family-friendly and welcomes children of all ages!

Can you provide information about the airport shuttle service pricing?

5 April 2025

The airport shuttle rates are as follows: $40.00 for 1-2 passengers, $50.00 for 3 passengers, and $60.00 for 4 passengers.

Can luggage be left at the hotel if early check-in isn't possible?

28 February 2025

Bags can be stored at the front desk if arriving early, allowing you to explore before check-in.

Does the hotel provide high-speed internet access?

22 December 2024

Yes, there is a high-speed Wi-Fi connection with a download speed of 50 MBPS, suitable for working needs.

Is there a reliable testing facility for COVID-19 nearby, and what are the costs?

30 January 2025

The 'Juan Pablo II' laboratory, located just 240 meters away from the hotel, offers COVID-19 tests. The antigen test costs approximately Q375.00 or $47.00.

Are there options for in-room massages available?

2 March 2025

Yes, there are various in-room massage options available for guests, which can be booked in advance.

What time is breakfast served, particularly for early departures?

8 January 2025

Breakfast is served from 7:00 AM to 11:00 AM. If you need to depart early, you can request a box breakfast at the front desk the day before.

Is breakfast included for children staying at the hotel?

17 April 2025

Yes, breakfast is complimentary for children, provided they are included in the reservation.