Hotel Universo - Wtb Hotels, Florence ➤ Reviews, Rooms & Prices 2026

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Hotel Universo - Wtb Hotels Florence Exterior photo

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Key details

About the Hotel

Piazza S.Maria Novella 20 Florence 50123, Florence, Italy, 50123

Steps from the Basilica of Santa Maria Novella

Great

8.0

/10

3.3

3.4

Loved by Hotel Universo - Wtb Hotels guests

Excellent location
Spacious rooms
Marvellous shower
City view terrace
Nearby cafes

"Second, the hotel entrance faces the lovely Santa Maria Novella square and church."

Allison OS from United States

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"Location superb, view amazing."

Clive from United Kingdom

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"My room was quaint, colorful, clean, and perfect for my needs!"

Joyce

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Location

Hotel Universo enjoys a central position in Florence, just steps away from cultural landmarks such as the Cathedral of Santa Maria del Fiore and the Uffizi Gallery. It is conveniently located near the Santa Maria Novella train station, providing easy access to the city and surrounding areas. Guests can explore the city's rich artistic heritage and dining options within walking distance.

Rooms

The hotel offers colorful rooms divided into several styles: Optical, Pop, Baroque, and Floreal. Each of the accommodations features design elements inspired by the 1970s, providing guests with a unique experience. Guests have the option of Classic Rooms overlooking typical Florentine courtyards, as well as Superior Rooms with views of Piazza di Santa Maria Novella.

Family-Friendly Accommodations

Hotel Universo caters to families traveling with children by providing spacious accommodations and a welcoming atmosphere. The hotel staff is attentive, ensuring families have the support needed for a comfortable stay. Proximity to key tourist attractions allows for convenient excursions that are enjoyable for all ages.

Design & Ambiance

Each of the hotel's four floors showcases distinct design themes, highlighting the creativity in its interior decor. The contemporary furnishings and bright tones contribute to a lively yet stylish ambiance throughout. Guests can delight in the eclectic design that reflects the artistic spirit of Florence.

Dining & Culinary Experiences

While no dining options are specified on-site, the hotel's central location allows guests to explore Florence's famed culinary scene with numerous restaurants and cafes nearby. Local eateries offer authentic Tuscan cuisine and international dishes, all within a short walk. Guests can immerse themselves in local flavors and vibrant dining spaces close to the hotel.

Highlights

Location: Steps from Santa Maria Novella and cultural landmarks

Rooms: Colourful accommodations with Pop Art inspiration

Family-Friendly: Spacious options for families with children

Design: Four floors showcasing distinct themes and creativity

“What stands out here is the vibrant, pop-art inspired aesthetic in a building conveniently located near Florence's main train station. The staff are consistently helpful, and the rooms, while perhaps not the most modern, are clean and sufficiently spacious. For younger travelers eager to explore Florence's cultural heart on a budget, this hotel presents a practical and visually interesting option.”

James DavidEditor-in-Chief at Tohotel

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Select your room type

Hotel Universo - Wtb Hotels offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Double Room

2 persons

185 sq. feet

1 King-size bed

Shower

Heating

room details

Single Room

1 person

120 sq. feet

1 Single bed

Shower

Heating

room details

Superior Double Room City View

2 persons

195 sq. feet

1 King-size bed

City view

Shower

Heating

room details

Deluxe Double or Twin Room

2 persons

195 sq. feet

2 Single beds

City view

Shower

Heating

room details

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Facilities

Hotel Universo - Wtb Hotels offers amenities for your comfortable stay and unforgettable experiences

General

Wi-Fi
Pets allowed
Lift

Business

Business centre

Children

Cots

Room features

Air conditioning
Mini-bar

Bathroom

Free toiletries

Media

Flat-screen TV

Hotel Universo - Wtb Hotels Location

Piazza S.Maria Novella 20 Florence 50123, Florence, Italy, 50123

Map view

Piazza S.Maria Novella 20 Florence 50123, Florence, Italy, 50123

City landmarks

Museum

Gallerie Degli Uffizi

3200 ft

Bridge

Ponte Vecchio

2500 ft

Church

Cathedral of Santa Maria del Fiore

2300 ft

Museum

Galleria dell'Accademia

3500 ft

Square

Piazzale Michelangelo

1.4 mi

Square

Piazza della Signoria

3000 ft

Museum

Palazzo Vecchio

3000 ft

Museum

Pitti Palace

3800 ft

Church

Basilica of Santa Croce in Florence

5200 ft

Landmark

The Boboli Gardens

4800 ft

Museum

Riccardi Medici Palace

2100 ft

Museum

Museum of Opera of Saint Maria of Fiore

2100 ft

Market

Mercato Centrale

2700 ft

Museum

Bargello National Museum

3300 ft

Museum

San Marco Museum

3700 ft

Museum

Museo Galileo

3500 ft

Church

Church and Museum of Orsanmichele

2400 ft

Church

Brunelleschi's Dome

2300 ft

Landmark

Loggia dei Lanzi

3000 ft

Museum

Leonardo da Vinci Interactive Museum

3100 ft

Church

Basilica of San Lorenzo

3900 ft

Nearby

Square

Piazza del Duomo

2000 ft

Landmark

Campanile di Giotto

2000 ft

Church

Basilica of Santa Maria Novella

600 ft

Museum

Strozzi Palace

1400 ft

Church

Battistero di San Giovanni

1800 ft

Square

Piazza della Repubblica

1900 ft

Museum

Medici Chapel

1500 ft

Church

Ognissanti Church

1900 ft

Restaurants

Bar Cinquanta Rosso

600 ft

Via Panzani 50

Banki Ramen

400 ft

Via Dei Banchi 14 Rosso

Caffettiera Moka Arra

400 ft

Via dei Banchi

Vini E Delizie

400 ft

Via Dei Banchi 45/R

Impressione Chongqing

800 ft

34r Via Sant'Antonino

L'Angolo del Gelato

600 ft

Via della Scala 2/R Piazza S. M. Novella

Antica Focacceria San Francesco

500 ft

Piazza di Santa Maria Novella Stazione Santa Maria Novella

Caffetteria Ottaviani

800 ft

Piazza Degli Ottaviani 10 R Piazza Degli Ottaviani

Explore Florence

Local Delights

Cathedral of Santa Maria del Fiore

9 minutes' walk

Famous for its stunning dome, this cathedral showcases remarkable architecture and art. Climb to the top for panoramic views.

Ponte Vecchio

10 minutes' walk

Historic bridge known for its jewelers and iconic views of the Arno River. Perfect for a picturesque stroll any time of day.

Galleria Degli Uffizi

12 minutes' walk

One of the world's most renowned art museums, featuring masterpieces by Botticelli and Michelangelo. Reserve tickets for convenience.

Mercato Centrale

10 minutes' walk

Vibrant market known for its culinary stalls offering local delicacies. Ideal for food lovers seeking authentic Tuscan flavors.

Parks and Gardens Visit

18 minutes' walk

Enjoy lush landscapes at The Boboli Gardens, offering a serene escape. Entry fees apply for adults; family-friendly fun.

Parco delle Cascine

8 minutes' drive

Great place for jogging, biking, or picnicking. Breathe fresh air in Florence's largest park with lovely river views. Free access.

Cooking Classes

10 minutes' walk

Join a local chef to learn the art of Italian cuisine. Classes are popular and usually require advance booking.

Cultural Festivals

10 minutes' walk

Various local festivals occur throughout the year, showcasing Florentine culture through food, music, and art.

Vini E Delizie

2 minutes' walk

Charming wine bar offering local wines and Tuscan delicacies. Casual atmosphere, perfect for a quick bite or a relaxing evening.

Bar Cinquanta Rosso

2 minutes' walk

Popular café known for its excellent espresso and pastries. A local favorite for breakfast or a light lunch in a cozy setting.

Impressione Chongqing

3 minutes' walk

Authentic Chinese cuisine in a relaxed, modern space. Offers vegetarian options and takes reservations for dinner.

Banki Ramen

2 minutes' walk

Trendy ramen spot with a warm ambiance. Signature dishes include rich broth noodles. Ideal for casual dining or takeout.

Teatro del Maggio Musicale

15 minutes' walk

Home to classical music performances and opera. Known for its stunning architecture; check the schedule for events.

Jazz Club Firenze

10 minutes' walk

A vibrant spot for live jazz. Enjoy a drink while listening to talented artists, with a welcoming vibe for all ages.

Basilica of Santa Croce

19 minutes' walk

Historical church where concerts and cultural events often take place. A focal point for both tourists and locals.

Piazza della Signoria

11 minutes' walk

Lively square surrounded by historic buildings and sculptures. A perfect spot for people-watching, entertainment, or dining.

Getting around

City Centre

Florence3 min · 700 ft

Airports

Peretola (FLR)10 min · 4.1 mi

Galileo Galilei (PSA)121 min · 50.1 mi

Train

Florence Santa Maria Novella Railway Station5 min · 1400 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 14:00-21:00

Check-out

from 09:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Hotel Universo - Wtb Hotels from previous guests about their experience.

Review summary

Based on recent reviews

Hotel Universo - Wtb Hotels boasts a convenient location, a short walk from Santa Maria Novella train station and right in front of Piazza Santa Maria Novella, ideal for enjoying the city. The hotel is near many restaurants and shops, providing easy access to dining and shopping options. Some guests have noted noise from the nearby square. the rooms are often described as spacious.

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Review score

Based on 358 verified reviews

7.8/10

Very good

79%

Recommend

Pros

Helpful staff

Great location

Clean rooms

City view

Close proximity

Cons

Room size

Poor lighting

Noisy piazza

simon from united kingdom

Single

classic double room

4 nights in November 2025

Reviewed:December 28, 2025

6/10

mixed feelings about location and noise.

great locationawful noisepoor insulation

The location was acceptable. It was close to the train station.

The noise was awful from the nearby square! it seemed like the people were right outside my window. the sound insulation was clearly not a priority. Even with closed windows, the noise was intrusive.

0 Helpful