Hotel Universo, Serfaus ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Dorfbahnstrasse 52, Serfaus, Austria, 6534

Close to ski lifts

Great

8.2

/10

4.0

Loved by Hotel Universo guests

Helpful staff
Perfect location
Spacious bathroom
Delicious breakfast
Comfortable beds
Spa area

"Great value for the price, 2 bathrooms, location in city center, very comfortable swimming pool/ sauna area."

Lieke from Netherlands

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"Incredible facilities of the spa area!!!"

Ekaterina from Spain

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"You don't hear noises or anything from other apartments."

Hetty from Netherlands

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Location

Hotel Universo is situated in Serfaus, a high plateau in Tyrol, known for its stunning mountain scenery. Guests can enjoy direct access to the Serfaus-Fiss-Ladis region, which offers numerous outdoor activities year-round. With proximity to ski slopes and hiking trails, the hotel serves as a convenient base for adventure seekers.

Wellness

The hotel's wellness area spans 500 m², featuring saunas, an indoor pool, and relaxation spots designed for rejuvenation. Options include a steam bath, Finnish sauna, and organic herbal sauna, aimed at enhancing well-being. Guests can also utilize the Kneipp pool and ice grotto for added relaxation.

Dining

Hotel Universo hosts the Universo Weinkapelle, offering a diverse drink selection, including international wines and tasty snacks like tarte flambée and crisp pizzas. Breakfast is included for hotel guests, featuring a buffet with various options. External guests are also welcome to enjoy breakfast service.

Rooms

The hotel consists of 7 double rooms and 12 spacious apartments, providing ample space for relaxation. Each accommodation is designed to offer guests a comfortable home away from home. Families can find additional facilities for a pleasant stay, enhancing the guest experience.

Family-Friendly Amenities

Hotel Universo welcomes families, featuring spacious apartments suitable for children. There are options for extra beds, and cots are provided free for toddlers. The surrounding area offers a wealth of family-oriented activities in both summer and winter seasons.

Highlights

Location: access to Serfaus-Fiss-Ladis ski area

Wellness: sauna, Kneipp pool & ice grotto

Dining: Universo Weinkapelle with snack menu

Rooms: spacious apartments & double rooms

“Centrally located, the hotel places you near the village's heartbeat. Its integrated bistro and wine bar create a distinct social atmosphere. A sizable wellness area exceeds expectations for a three-star property.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

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Highlights from guests

Spa & LeisureIncredible Spa

The spa facilities are incredible! It's a warm and inviting space for ultimate relaxation after a day on the slopes.

Isabelle from France

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DiningDelicious Bistro

The bistro is very nice. We enjoyed a delicious breakfast. It was so convenient having it right in the hotel.

David from Canada

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Room FeaturesSpacious Apartment

The apartment was a nice size. The kitchen was spacious. The beds were good and comfortable for a great night's sleep.

Maria from Spain

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Sports & FitnessWintersport Top

Top for wintersport! Rent a locker at the ski lifts for convenience, especially with all your wintersport gear.

Pieter from Netherlands

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Select your room type

Hotel Universo offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Balcony

2 persons

325 sq. feet

1 King-size bed

Coffee machine

Heating

room details

Apartment Balcony

2 persons

325 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Apartment Terrace

2 persons

700 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Family Suite

2 persons

1295 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Hotel Universo offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
Pets allowed
Locker room
Ski storage
Lift
ATM/Cash machine
Barber shop
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Skiing
Hiking
Cycling

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Ski equipment hire
Laundry
Tours/Ticket assistance
Shops/Commercial services

Dining

Snack bar
Bar/ Lounge area

Children

Cots

Spa & Leisure

Infinity pool
Seasonal indoor pool
Heated swimming pool
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room

Room features

Heating
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Hotel Universo Location

Dorfbahnstrasse 52, Serfaus, Austria, 6534

Map view

Dorfbahnstrasse 52, Serfaus, Austria, 6534

City landmarks

Amusement Park

Serfaus-Fiss-Ladis

1.1 mi

Landmark

Sommer-Funpark Fiss

1.5 mi

Landmark

Pestkapelle hll. Sebastian

2100 ft

Landmark

Pfarrmuseum Serfaus

2100 ft

Landmark

Wallfahrtskirche Unsere Liebe Frau im Walde Serfaus

2100 ft

Ski Lift

Schonjochbahn I

1.4 mi

Landmark

Komperdell Gondola

2100 ft

Landmark

Pfarrkirche Maria Himmelfahrt

2100 ft

Park

Wolfsee

1.8 mi

Landmark

Sunliner Ski Lift

2200 ft

Ski Lift

Waldbahn

1.1 mi

Landmark

Inntalblick

4100 ft

Ski Lift

Sattelbahn

1.3 mi

Church

St. Georg ob Tosens

5300 ft

Ski Lift

Rastbahn

1.4 mi

Landmark

Lourdeskapelle

1.2 mi

Landmark

Georg Rauch

4500 ft

Landmark

Koenigsleithe Ski Lift

4700 ft

Landmark

Kulturdusche

4700 ft

Ski Lift

Puinzbahn

1.5 mi

Landmark

Poschilift

1.5 mi

Landmark

Konigsleithebahn

1.8 mi

Landmark

Serfauser Sauser

1.8 mi

Nearby

Sunliner

1100 ft

Alpkopfbahn

1100 ft

Komperdellbahn

1100 ft

Wegkapelle hl. Zeno

1100 ft

Kinderhotel St.Zeno

1100 ft

Familie aus Stahl

1100 ft

Murmli

1100 ft

Restaurants

Restaurant Fauser-Stadl

100 ft

Dorfbahnstrasse 49

Baguette

200 ft

Dorfbahnstrasse 50

Testa Rossa Caffe Bar

400 ft

Dorfstrasse 56

Restaurant des Hotel Tiroler Hof

500 ft

Untere Dorfstrasse 33 6534 Serfaus

incontro Caffe

500 ft

Dorfbahnstrasse 63

peaks - Alpine Bar

700 ft

Dorfbahnstrasse 40

Elgi

600 ft

Dorfbahnstrasse

Hotel Restaurant Astoria

800 ft

Untere Dorfstrasse 18

Restaurant Cafe Claudia

800 ft

Muehlbachweg 2

VAYA Bar & Grill Serfaus

1400 ft

Sankt Zeno 3

Explore Serfaus

Discover Serfaus

Serfaus-Fiss-Ladis

20 minutes' walk

A mountain resort offering year-round activities like skiing in winter and hiking in summer, appealing to outdoor enthusiasts.

Pestkapelle hll. Sebastian

8 minutes' walk

A historic chapel featuring stunning architecture and serene surroundings, ideal for quiet reflection and appreciation of local heritage.

Pfarrmuseum Serfaus

8 minutes' walk

Local history museum showcasing artifacts and exhibits that detail the region's cultural development and traditions.

Wallfahrtskirche Unsere Liebe Frau im Walde

8 minutes' walk

A picturesque pilgrimage church surrounded by nature, recognized for its unique charm and tranquil atmosphere.

Hiking on Hexenweg

25 minutes' drive

A scenic hiking trail offering varied routes, suitable for all skill levels, showcasing breathtaking views of the Alps.

Sommer-Funpark Fiss

10 minutes' drive

An adventure park featuring activities like zip-lining and climbing, specifically designed for thrill-seekers and families.

Wellness at Hotel Tiroler Hof

2 minutes' walk

Spa services including massages and relaxation areas, perfect for guests looking to unwind and rejuvenate.

Restaurant Fauser-Stadl

1 minute' walk

Charming alpine restaurant serving local Tyrolean dishes in a cozy atmosphere. Reservations recommended for dinner services.

Baguette

1 minute' walk

Casual cafe offering fresh pastries and sandwiches, ideal for a quick break or casual lunch. Great for families.

Testa Rossa Caffe Bar

2 minutes' walk

Intimate cafe with a relaxed vibe, serving coffee and dessert favorites. Perfect spot for afternoon relaxation.

Pizzeria Da Antonio

5 minutes' drive

Family-friendly pizzeria with a lively atmosphere, offering live music on weekends and a menu full of Italian classics.

Local Bars and Pubs

5 minutes' drive

Vibrant nightlife scene with various bars offering local brews and cocktail specialties, great for evening relaxation.

Getting around

City Centre

Serfaus2 min · 400 ft

Airports

Kranebitten (INN)139 min · 57.4 mi

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Property information and rules

Check-in

from 15:00-18:30

Check-out

until 10 am

Guest Parking

Private parking is possible on site at EUR 15 per day.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of EUR 20 per person per day.

Pets

Pets are allowed on request.

Number of rooms:

Reviews and Ratings

Feedback about Hotel Universo from previous guests about their experience.

Review score

Based on 80 verified reviews

8.1/10

Great

87%

Recommend

Cleanliness

8.5/10

Comfort

8.7/10

Facilities

8.6/10

Free Wi-Fi

10.0/10

Location

9.5/10

Staff

8.6/10

Value for money

8.2/10

Pros

Central location

Friendly staff

Spacious bathroom

Cons

Limited tableware

Old equipment

Room refresh

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Questions of the users

About Hotel Universo

Is a lift pass included in the booking price for summer activities at Hotel Universo?

10 April 2024

The lift pass is not included in the price.

Can you confirm if an apartment accommodates three adults and provide details about its location and elevator access?

15 May 2024

Please provide the name of the apartment, as there are several options available. There is an elevator in the hotel.

Does Hotel Universo have a fitness area equipped with a treadmill for indoor workouts?

22 June 2024

There is no fitness room within the hotel. However, there is a fitness studio in the area that features a treadmill.

What are the charges for additional beds or cribs for children during the stay?

18 July 2024

An extra bed costs €20,00 per person per day, while a crib is free for children up to 2 years old. For children aged 2 and above, there is a fee of €6,00 per child per day.

Are ski passes available for purchase and can they be added to the room bill?

30 August 2024

Yes, ski passes can be purchased and added to your room bill.

Is breakfast included in the price for guests staying in apartments?

11 September 2024

Breakfast is included for guests in double rooms, but can be purchased for €19,00 per person per day for those in apartments.

What is the cost of using the underground garage during the hotel stay?

20 October 2024

The charge for using the underground garage is €15,00 per day during your stay.

Is there an opportunity to keep belongings in a secure area after checkout?

05 November 2024

Yes, a lockable changing room in the wellness area can be hired for €40,00 for use after checkout.