Hotel Universel, Quebec City ➤ Reviews, Rooms & Prices 2026

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Hotel Universel Quebec City Exterior photo

Hotel Universel Quebec City Interior photo

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Key details

About the Hotel

2300 Chemin Sainte-Foy, Quebec City, Canada, G1V 1S5

Near the historic centre of Quebec

Very good

7.0

/10

2.0

2.7

Loved by Hotel Universel guests

Nordic spa
Helpful staff
Cleanliness
Comfortable bed

"The inside pool and hot tub and swing bed was my favorite."

Linda from United States

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"Also enjoyed the cute pool and hot tub and sauna at the hotel = fun."

Mugsy H from Canada

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"Proximity to our event, free parking, close to the pyramid and other restaurants, the patio was awesome."

Maureen from Canada

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Amenities

Hotel Universel offers a 75,000 square-foot indoor water park, Aqua Parc, featuring a wave pool, water slides, and children's play areas. The hotel also provides a fitness center with a range of equipment for workout routines and a game room for entertainment. Guests can enjoy convenience with an on-site convenience store for snacks and necessities.

Rooms

The hotel hosts 180 comfortable rooms equipped with flat-screen TVs, mini-fridges, and coffee makers. Select accommodations provide balconies or terraces for outdoor views. Family rooms come with additional features such as bunk beds catering to younger guests.

Location

Situated near downtown Quebec City, Hotel Universel is a short drive from key attractions like Old Quebec and Montmorency Falls. The location ensures easy access to numerous outdoor activities, including skiing and hiking. Public transit options are readily available for convenient city exploration.

Dining

The on-site restaurant, Restaurant L'Oncle Antoine, serves a variety of local and international dishes for breakfast, lunch, and dinner. Guests can also enjoy a casual atmosphere at the lobby bar, providing a selection of drinks and light fare. Room service is offered for in-room dining experiences.

Family-Friendly Amenities

Hotel Universel includes a supervised children's program offering organized activities and playtime. The indoor water park caters specifically to families, ensuring safety and enjoyment for all ages. High chairs and cribs are available to accommodate younger guests.

Highlights

Location: Near downtown Quebec City

Rooms: 180 comfortable rooms with flat-screen TVs

Amenities: 75,000 sq. ft. Aqua Parc indoor water park

Dining: Restaurant L'Oncle Antoine serving local and international dishes

Family-Friendly: Supervised children's program available

“I find this hotel presents an interesting contrast, with its unassuming exterior giving way to surprisingly modern and spacious rooms, particularly those near the indoor pool's appealing tropical environment. Its location is a definite advantage for events at the Albert-Rousseau theatre, and I noted the staff's courteous and accommodating service. The on-site Scandinavian spa is an unexpected luxury for a 3-star property, and the family-friendly amenities make it suitable for those traveling with children.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.1/10Review score

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Highlights from guests

Spa & LeisureNordic Oasis

The pool area includes a hot tub, cold plunge and two saunas. It's a mini Nordic experience for a relaxing time.

Anders from Sweden

Review on

DiningBoston Convenience

Boston Pizza is directly connected, offering breakfast and room service. It makes everything easier and more convenient.

Chloe from Canada

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Guest ParkingAmple space

Parking was easy. There's ample parking space. After parking the car, we took the bus downtown.

Charlie from United States

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Room FeaturesSpacious suite

The suite was very large, modern, and clean. It had a large soaker tub and shower.

Lisa from Australia

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Select your room type

Hotel Universel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room Queen Size Bed

2 persons

305 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Standard Room Two Queen Beds

2 persons

305 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

Deluxe Room Two Queen Beds

4 persons

390 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

Deluxe King Room Whirlpool

2 persons

390 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Click button to see more rooms

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Facilities

Hotel Universel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Nice

6.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Cookware/ Kitchen utensils

Services

Housekeeping
Car hire
Dry cleaning

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Indoor swimming pool
Sun terrace
Garden area
Spa lounge
Sauna
Turkish bath
Jacuzzi

Room features

Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Hotel Universel, guests can indulge in a delightful dining experience at Boston Pizza, a family-friendly restaurant offering a diverse menu that caters to every palate. With a warm atmosphere inviting both relaxation and camaraderie, it's the perfect place to unwind after a day of exploration.

Hotel Universel Quebec City Restaurant photo

BOSTON PIZZA

Casual Italian-American

Ambiance

A welcoming and vibrant family dining space, ideal for gathering with loved ones in a relaxed setting.

Key Offerings

Guests can enjoy an array of pizzas, pastas, and grilled options, ensuring every appetite is satisfied. Perfect for both leisurely lunches and lively dinners.

Reservation

Open for Lunch and Dinner.

Hotel Universel Location

2300 Chemin Sainte-Foy, Quebec City, Canada, G1V 1S5

Map view

2300 Chemin Sainte-Foy, Quebec City, Canada, G1V 1S5

City landmarks

Landmark

Laval University PEPS Telus Stadium

4200 ft

Landmark

Old Quebec

3.9 mi

University

Laval University

2100 ft

Landmark

Salle Albert Rousseau

2100 ft

Aquarium

Aquarium of Quebec

2.5 mi

Garden

Jardin Universitaire Roger-Van den Hende

4500 ft

Landmark

Site historique de la Visitation

2100 ft

Landmark

Salle de Quilles Myrand

2500 ft

Landmark

Cadran Solaire

2700 ft

Mall

Les Halles de Sainte-Foy

2700 ft

Garden

Jardin Botanique Roger-Van den Hende

4100 ft

Landmark

Fairmont Le Chateau Frontenac

3.9 mi

Shopping Area

Place Sainte-Foy

5000 ft

Landmark

Tapis Vert Sainte Foy

3000 ft

Landmark

Bingo Les Saules Inc

3300 ft

Landmark

College D'enseignement General

3600 ft

Landmark

Salon de Quiles Brunswick

3600 ft

Landmark

Base d'Etalonnage Pour Telemetres

3600 ft

Landmark

Eglise Saint-Jean-Baptiste de la Salle

4000 ft

Landmark

Maison Generalice

4000 ft

Landmark

College Stanislas

5100 ft

Park

La Promenade Samuel-De Champlain

2.2 mi

Shopping Area

Place de la Cite

1.1 mi

Landmark

Place Ste-foy

1.5 mi

Landmark

Place Laurier

1.8 mi

Mall

Laurier Quebec

1.7 mi

Nearby

Cemetery

Quebec City Cemetery

1700 ft

2360 Chemin Ste-Foy

Le Clap

1100 ft

Mall

La Pyramide

1500 ft

Cegep de Ste-Foy

1800 ft

Restaurants

Thaizone

1500 ft

2360 Ch Sainte-Foy

Ogari San

1500 ft

2360 Ch. Sainte-Foy

Pizza Salvatore

1300 ft

2377 Ch Ste-Foy

Pho Tonkinoise

1300 ft

2383 Chemin Sainte-Foy

Pizzeria Chez Dan

1300 ft

2383 Chemin Sainte-Foy Local 106 Face à l unversité Laval

Le Cedre Restaurant Libanais

2100 ft

2750

Explore Quebec City

Experience Quebec City

Laval University

10 minutes' walk

A prominent education institution known for its beautiful campus and vibrant student life, perfect for a relaxing stroll.

Jardin Universitaire Roger-Van den Hende

15 minutes' walk

A scenic garden featuring unique plant collections and peaceful pathways, ideal for a quiet moment outdoors.

Place Sainte-Foy

20 minutes' walk

A bustling shopping center offering a variety of retail shops and dining options, great for families and visitors.

Aquarium of Quebec

8 minutes' drive

Home to over 10,000 marine animals, the aquarium provides engaging exhibits and interactive experiences for all ages.

Hiking at Battlefields Park

5 minutes' drive

An expansive park perfect for hiking, picnicking, and exploring history with guided tours available seasonally.

Local Markets at Marche public de Sainte-Foy

25 minutes' walk

A vibrant public market featuring local produce, crafts, and artisanal goods. Open on weekends, perfect for families.

Thaizone

6 minutes' walk

Casual Thai eatery known for its delicious curries and fresh spring rolls. Vegetarian and gluten-free options available.

Pizza Salvatore

5 minutes' walk

Cozy pizzeria offering a variety of pizzas with fresh ingredients. Family-friendly and great for a quick meal.

Do Re Mi Fa Sol la Si Do Quebec

35 minutes walking

A lively venue featuring live music and cultural events. Check for weekly jazz nights and comedy shows.

Maison Hamel-Bruneau

25 minutes' walk

A historical site with engaging exhibits and scenic views. Hosts family-friendly events and educational programs.

Getting around

City Centre

Quebec City9 min · 3.5 mi

Airports

Quebec/Jean Lesage International (YQB)17 min · 6.9 mi

Train

Gare du Palais9 min · 3.7 mi

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible at a location nearby for free.

Internet

Wireless internet is available in for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

105

Former name

Hôtel Universel Québec Sainte-Foy

Reviews and Ratings

Feedback about Hotel Universel from previous guests about their experience.

Review score

Based on 1509 verified reviews

6.8/10

Nice

55%

Recommend

Breakfast

7.5/10

Cleanliness

7.2/10

Comfort

7.2/10

Facilities

6.9/10

Free Wi-Fi

8.0/10

Location

8.1/10

Paid Wi-Fi

7.9/10

Staff

8.2/10

Value for money

7.2/10

Pros

Great location

Helpful staff

Comfortable beds

Clean pool

Kitchenette room

Cons

Exposed wires

Noisy refrigerator

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