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From151US$ /night
Check-in
05Dec2025Select date
Check-out
06Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1651 Western Avenue, Albany, New York, United States, NY 12203
-
Walking distance to Crossgates Mall
Perfect
8.4
8.5
/10
4.1
3.7
/5

Rooms and Amenities

Tru By Hilton Albany Crossgates Mall has rooms with premium bedding, air conditioning, and free WiFi. All rooms include a desk, a flat-screen TV, a private bathroom, bed linen, and towels. Conveniences include complimentary weekday newspapers, blackout drapes/curtains, and phones with free local calls. Private bathrooms have bathtubs or showers, hair dryers, and complimentary toothbrushes and toothpaste. Rooms also provide ironing facilities and heating. Connecting rooms are available. The double room features a flat-screen TV, air conditioning, and heating. The quadruple room includes a tea/coffee maker, cable TV, and a seating area.

Dining Options

A complimentary breakfast is included on weekdays from 6:00 AM to 9:00 AM. Guests can grab snacks, drinks, light meals, and single-serve wine and beer in the 24/7 market. The hotel features a snack bar/deli. Onsite restaurants are available.

Leisure and Recreation

The hotel features a fitness center, an indoor pool, a bar, and a shared lounge. Recreational amenities include an indoor pool and a fitness center.

Location and Transport

Tru by Hilton Albany Crossgates Mall is near Crossgates Mall, 0.5 km away. It is 4.1 km from the University of Albany-SUNY and 3.8 km from the Capitol Building. The Egg Center for the Performing Arts is 14 km away. Albany International Airport is 15 km from the hotel. Nearby landmarks include Albany Pine Bush Preserve (3.5 km), Buckingham Lake Park (4.5 km), and Stuyvesant Plaza (1.5 km).

Services and Amenities

The hotel provides complimentary wireless Internet access, a picnic area, and barbecue grills. Other amenities include a 24-hour business center and a microwave in a common area. Guests have access to a 24-hour front desk, a business center, and express check-out. Additional features include gift shops/newsstands and a fireplace in the lobby. Guests enjoy travel flexibility with early check-in and late check-out, where available. Free parking and non-smoking rooms are available. The hotel also offers pet-friendly rooms. A fee of 75 USD per stay (2 pets max) is applied. Valet parking is not available. EV charging is not available. The property also provides complimentary wired Internet access.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Hearing Access
2 persons
31 m² 
1 King-size bed
Heating
Air conditioning
Queen Room Two Queen Beds Roll Shower Mobility Access or Non-Smoking
2 persons
31 m² 
2 King Size Beds
Shower
Heating
King Room
2 persons
31 m² 
1 King-size bed
Heating
Air conditioning
Queen Room Two Queen Beds Hearing Access
2 persons
31 m² 
2 King Size Beds
Heating
Air conditioning
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Allergy-free rooms
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Services

  • Housekeeping
  • Shops/Commercial services

Dining

  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock

Room decor

  • Curtains
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Location

1651 Western Avenue, Albany, New York, United States, NY 12203
Map view
1651 Western Avenue, Albany, New York, United States, NY 12203
Nearby
Shopping Area
Crossgates
450 m
Restaurants
Starbucks
1.5 km
1 Crossgates Mall Rd Crossgates Mall B231
Johnny Rockets
550 m
1 Crossgates Mall Rd
Auntie Anne's
1.1 km
1 Crossgates Mall Rd
Explore Albany
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Crossgates Mall
Crossgates Mall
10 minutes' walk
Massive shopping and entertainment complex featuring a variety of stores, dining options, and a cinema. Ideal for shoppers.
Stuyvesant Plaza
Stuyvesant Plaza
4-minute drive
Upscale open-air shopping plaza with boutiques, cafes, and restaurants. Perfect for leisurely shopping and dining.
Albany Pine Bush Preserve
Albany Pine Bush Preserve
8-minute drive
Expansive nature preserve offering hiking and biking trails amidst stunning landscapes. Great for outdoor enthusiasts.
Six Mile Waterworks Park
7-minute drive
Beautiful park with walking paths, picnic areas, and scenic views, perfect for relaxing or enjoying a family day out.
Johnny Rockets
Johnny Rockets
7 minutes' walk
Classic American diner known for its burgers and milkshakes in a fun atmosphere. Ideal for family meals and casual dining.
Starbucks
Starbucks
5-minute drive
Well-known café chain offering coffee, pastries, and light bites. Perfect for a quick pick-me-up any time of the day.
The Palace Theatre
12-minute drive
Historic theater hosting concerts, performances, and movie nights. A vibrant venue that appeals to music lovers of all ages.
Albany Institute of History & Art
10-minute drive
Museum showcasing local art and history, featuring exhibits that engage both adults and children. Great rainy-day activity.
Getting around
City Centre
Albany14 min  ·  9.0 km
Airports
Albany International (ALB)19 min  ·  12.5 km
Bus
Bus stop3 min  ·  200 m
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
5
Number of rooms:
94
Questions of the users
About Tru By Hilton Albany Crossgates Mall
Are there mini refrigerators included in the guest rooms?
12 November 2024
Yes, all guest rooms feature mini refrigerators for your convenience.
Is there an option for AAA rates when booking a room?
20 December 2024
Yes, AAA rates are available if applicable. It's advisable to check during the booking process.
Does the property have a bar, and are pets allowed on site?
5 January 2025
There is no bar on the premises, but the hotel is pet-friendly with a one-time fee. There is no jacuzzi available.
What is the checkout time for guests at the hotel?
18 February 2024
Guests are required to check out by 12 PM.
Can I expect to find a microwave in my room along with a refrigerator?
3 March 2024
Rooms include mini refrigerators, but they do not come equipped with microwaves as per brand standards.
Is the swimming pool available for guests, and what are the hours?
15 April 2025
Yes, the swimming pool is open daily from 7 AM to 11 PM.
What are the arrangements for bringing pets to the hotel?
30 May 2024
Dogs and cats are allowed with a one-time fee of $75, and a maximum of two pets per room is permitted.
Can you provide details about the hearing accessibility of the hotel?
8 June 2024
Hearing accessible rooms are equipped with flashing lights to alert guests in case of emergencies or when the phone rings.
Is there an option for early check-in, say around 2:30 PM?
19 July 2024
Check-in begins at 3 PM, but early check-in might be possible if rooms are ready beforehand.
How far is the hotel from Albany International Airport?
25 August 2024
The hotel is situated approximately 9.7 kilometers from Albany International Airport.
Are there any shuttle services available to the airport?
11 September 2024
Unfortunately, there are no airport shuttle services provided. The hotel offers a local shuttle service within a 3-mile radius.
Is it possible to pay with cash at check-out?
22 October 2024
Cash payments can be made at check-out, but a credit card is required at check-in for authorization of the room and incidental charges.

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