Esentai Tower, 77/7 Al Farabi Avenue, Almaty, 50040,
-
Next to Esentai Mall
Perfect
9.0
9.2
/10
5.0
4.7
/5
Loved by The Ritz-Carlton, Almaty guests
Really good service
Luxurious amenities
Attentive staff
Modern luxury rooms
Delicious breakfast
Helpful concierge
"Our favorite part about the hotel was the view onto the stunning mountain range surrounding Almaty."
Elham from Bahrain
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"Rooms are spacious, very modern with the great view to the mountains."
Talgat D from Kazakhstan
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"The food is fresh and incredibly delicious."
Nuryana from Malaysia
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5-star luxury hotel with panoramic city and mountain views
Rooms and Suites
The Ritz-Carlton, Almaty offers 145 rooms and suites, each designed with a focus on sophistication and style. Guests can enjoy breathtaking views of the Alatau Mountains or the cityscape from their accommodations. The hotel prioritizes a unique atmosphere through its refined interior and thoughtful design.
Dining Options
The hotel hosts multiple dining venues, including Vista, which specializes in Mediterranean cuisine infused with Kazakh influences. The SKy Bar & Lounge provides guests with panoramic views and a relaxing atmosphere for enjoying cocktails and light dining. Seven Bar and Restaurant on the 28th floor offers European cuisine and fresh sushi.
Exclusive Club Lounge
Guests can access the exclusive Club Lounge located on the 26th floor, offering a private environment with beautiful city and mountain views. The lounge provides continuous culinary offerings throughout the day, along with a separate library and meeting room. This space is suitable for conducting business or enjoying leisure time.
Unique Local Culture
The hotel prioritizes introducing guests to local culture with a ceremonial serving of Kazakh national sweets and tea in the lobby daily. The panoramic 30th-floor check-in area enhances the experience, allowing guests to enjoy views while learning about Kazakh traditions. Personalized recommendations from expert concierges also facilitate a deeper exploration of Almaty.
Exceptional Transportation Services
Transportation services are premium, offering guests seamless transfer experiences upon arrival in Almaty. The expert greeting service ensures a smooth beginning to their stay, catering to individual preferences. This attention to detail sets the hotel apart in the travel experience.
Highlights
Dining: Vista Restaurant offers Mediterranean cuisine
Location: 30th-floor check-in with panoramic views
Exclusive Lounge: Access to the Club Lounge with dedicated service
Cultural Experience: Ceremonial serving of Kazakh sweets
“This hotel stands out with its high-altitude spa-the views alone promise a restorative experience. Dining here is more than just a meal; it's an immersion into both Kazakh and Mediterranean flavors. What truly elevates this property, in my opinion, is its curated art and attention to architectural detail.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
The Ritz-Carlton, Almaty offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Suite
2 persons
80 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Deluxe Room Guest Room One King City View
2 persons
40 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Deluxe Room Guest Room Two Double Mountain View
2 persons
40 sq. feet
2 Double beds
Air conditioning
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The Ritz-Carlton, Almaty offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Skiing
Hiking
Cycling
Golf course
Guest Parking
Electric kettle
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Kids club
Game room
Spa & Leisure
Indoor swimming pool
Live entertainment
Night club
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At The Ritz-Carlton, Almaty, an exquisite blend of culinary experiences awaits, ranging from refined international dishes to hearty local flavors. Guests can indulge in a variety of settings, from family-friendly dining spaces to intimate romantic retreats, all while enjoying breathtaking views of the surrounding landscape.
VISTA
Italian and International
Ambiance
Family-friendly and Romantic with a modern design
Key Offerings
Delight in a diverse menu featuring Italian favorites and international specialties, with vegetarian and Halal options. The restaurant's panoramic views enhance every meal, making it perfect for family gatherings or an intimate dinner.
Reservation
Recommended
Breakfast and dinner; Monday to Saturday 6:30 AM - 3:00 PM, 7:00 PM - 11:00 PM; Sunday until 4:00 PM.
SEVEN Bar and Restaurant
Steakhouse and International
Ambiance
Modern and Romantic
Key Offerings
Experience expertly grilled steaks and international fare in a chic setting. This stylish venue offers a sophisticated atmosphere ideal for a memorable evening out, complete with vegetarian options for varied palates.
Reservation
Recommended
Dinner; daily from 7:00 PM - 11:00 PM.
The Ritz-Carlton, Almaty Location
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, 50040,
Explore Almaty
Explore Almaty Nearby
Top Attractions
Activities
Dining
Entertainment
Almaty Central Stadium
25 minutes' walk
A historic venue hosting sports events; it's notable for its vibrant atmosphere and community involvement.
Central State Museum of Kazakhstan
30 minutes' walk
Showcases Kazakhstan's rich history and culture through unique exhibitions, with guided tours available.
Republic Square
30 minutes' walk
A central gathering place featuring impressive monuments and gardens, popular for local events and celebrations.
Park of the Foundaton of the First President
25 minutes' walk
This expansive park offers scenic views and recreational areas, ideal for relaxation and leisurely strolls.
Aya Fantasy World
25 minutes' walk
An amusement park with thrilling rides and games suitable for all ages; great fun for families.
Hiking at Altyn-Emel
10 minutes' drive
A stunning national park perfect for hiking and nature simply minutes away, offering breathtaking landscapes.
Seven Bar and Restaurant
4 minutes' walk
Offers a blend of local and international dishes, known for its relaxed atmosphere and signature cocktails.
Paul Cafe
6 minutes' walk
French-inspired bakery and café with fresh pastries and a cozy ambiance, perfect for light meals.
Fellini Grill Pasta Bar
6 minutes' walk
A casual atmosphere featuring grilled dishes and delicious pasta, accommodating various dietary needs.
Sky Lounge
16 minutes' walk
A rooftop bar with spectacular views; enjoy cocktails and live music in a trendy atmosphere.
Nedelka Project
35 minutes' walk
A vibrant arts hub with live performances; hosts weekly events, making it a fun spot for nightlife.
Getting around
City Centre
Almaty 10 min · 3.9 mi
Airports
Almaty International (ALA) 31 min · 12.6 mi
Train
Almaty 2 Train Station 10 min · 3.8 mi
Almaty 1 Train Station 21 min · 8.5 mi
Underground
Baykonur 28 min · 1.4 mi
Auezov Theatre 32 min · 1.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of KZT 29000.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Russian, Turkish
Number of floors:
10
Number of rooms:
145
Reviews and Ratings
Feedback about The Ritz-Carlton, Almaty from previous guests about their experience.
Review score
Based on 173 verified reviews
8.6 /10
Great
82 %
Recommend
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.2/10
Free WiFi
9.5/10
Location
9.3/10
Staff
9.3/10
Value for money
8.1/10
Pros
City views
Friendly staff
Excellent service
Cons
Old hotel
Guest reviews
based on 416 reviews
4.5/5
based on 349 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About The Ritz-Carlton, Almaty
Are there family-friendly connecting rooms available for our stay?
21 November 2024
Yes, the hotel offers connecting rooms. One room features a King-size bed while the other has two Double Beds, perfect for families.
Is it possible to check in early at 8:00 am?
05 December 2024
Early check-in is available but will incur an additional charge of 100% of the accommodation cost for the night.
Is there a fitness center or gym accessible to guests?
15 January 2025
Yes, there is a gym located within the hotel for guest use.
What is the cost of breakfast if not included in the booking?
10 February 2025
The breakfast price is 14,000 KZT plus 12% VAT per adult per day.
Do the hotel facilities include a private pool for women?
28 March 2025
The hotel does not have a private pool specifically for women; however, all guests have access to the main pool.
Can guests access a spa during their stay?
12 May 2025
Yes, the SPA center with various treatments, a pool, gym, and hammam is open for in-house guests.
Are there smoking rooms available at the hotel?
30 June 2025
Smoking rooms can be found on the 21st floor of the hotel.
Do you have facilities for business events or meetings?
05 July 2024
The hotel offers versatile meeting rooms, equipped for successful events, alongside a pre-function area for networking.
What type of dining choices can guests enjoy at the hotel?
15 August 2025
Dining options include a variety of restaurants featuring Mediterranean cuisine infused with Kazakh influences, along with a cozy bar and lounge on the 30th floor.