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The Ritz-Carlton, Almaty, Almaty

•
9.0|Perfect
Check rooms and rates
From$216 /nightOnly on Our Website-10%
Check-in
21Oct
Check-out
22Oct
Guests
2 Guests
Key details

About the Hotel

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, 50040
-
Next to Esentai Mall
Perfect
9.0
9.2
/10
4.8
4.7
/5

5-star luxury hotel with panoramic city and mountain views

Rooms

The Ritz-Carlton, Almaty offers 145 rooms and suites, each designed with a focus on sophistication and style. Guests can enjoy breathtaking views of the Alatau Mountains or the cityscape from their accommodations. The hotel prioritizes a unique atmosphere through its refined interior and thoughtful design.

Dining

The hotel hosts multiple dining venues, including Vista, which specializes in Mediterranean cuisine infused with Kazakh influences. The SKy Bar & Lounge provides guests with panoramic views and a relaxing atmosphere for enjoying cocktails and light dining. Seven Bar and Restaurant on the 28th floor offers European cuisine and fresh sushi.

Exclusive Club Lounge

Guests can access the exclusive Club Lounge located on the 26th floor, offering a private environment with beautiful city and mountain views. The lounge provides continuous culinary offerings throughout the day, along with a separate library and meeting room. This space is suitable for conducting business or enjoying leisure time.

Unique Local Culture

The hotel prioritizes introducing guests to local culture with a ceremonial serving of Kazakh national sweets and tea in the lobby daily. The panoramic 30th-floor check-in area enhances the experience, allowing guests to enjoy views while learning about Kazakh traditions. Personalized recommendations from expert concierges also facilitate a deeper exploration of Almaty.

Transportation

Transportation services are premium, offering guests seamless transfer experiences upon arrival in Almaty. The expert greeting service ensures a smooth beginning to their stay, catering to individual preferences. This attention to detail sets the hotel apart in the travel experience.

Highlights

Dining: Vista Restaurant offers Mediterranean cuisine

Location: 30th-floor check-in with panoramic views

Exclusive Lounge: Access to the Club Lounge with dedicated service

Cultural Experience: Ceremonial serving of Kazakh sweets

“This hotel stands out with its high-altitude spa-the views alone promise a restorative experience. Dining here is more than just a meal; it's an immersion into both Kazakh and Mediterranean flavors. What truly elevates this property, in my opinion, is its curated art and attention to architectural detail.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

The Ritz-Carlton, Almaty offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Executive Suite
    2 persons
    865 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Deluxe Room Guest Room One King City View
    2 persons
    435 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Deluxe Room Guest Room Two Double Mountain View
    2 persons
    435 sq. feet
    2 Double beds
    Air conditioning
    Bathtub
Show all rooms

Price and Room Availability Calendar

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Facilities

The Ritz-Carlton, Almaty offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Key card access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Golf course

Guest Parking

  • Private parking is possible on site for free.

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Live entertainment
  • Night club
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At The Ritz-Carlton, Almaty, an exquisite blend of culinary experiences awaits, ranging from refined international dishes to hearty local flavors. Guests can indulge in a variety of settings, from family-friendly dining spaces to intimate romantic retreats, all while enjoying breathtaking views of the surrounding landscape.
The Ritz-Carlton, Almaty Hotel Restaurant photo
The Ritz-Carlton, Almaty Hotel Restaurant photo
The Ritz-Carlton, Almaty Hotel Restaurant photo

VISTA

Italian and International
Ambiance
Family-friendly and Romantic with a modern design
Key Offerings
Delight in a diverse menu featuring Italian favorites and international specialties, with vegetarian and Halal options. The restaurant's panoramic views enhance every meal, making it perfect for family gatherings or an intimate dinner.
Reservation
Recommended
Breakfast and dinner; Monday to Saturday 6:30 AM - 3:00 PM, 7:00 PM - 11:00 PM; Sunday until 4:00 PM.

SEVEN Bar and Restaurant

Steakhouse and International
Ambiance
Modern and Romantic
Key Offerings
Experience expertly grilled steaks and international fare in a chic setting. This stylish venue offers a sophisticated atmosphere ideal for a memorable evening out, complete with vegetarian options for varied palates.
Reservation
Recommended
Dinner; daily from 7:00 PM - 11:00 PM.

The Ritz-Carlton, Almaty Location

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, 50040
Map view
Nearby
Mall
Esentai Mall
600 ft
Restaurants
Seven bar and restaurant
1100 ft
Al-Farabi Avenue 77/7
Paul Cafe
1600 ft
Al-Farabi 77/8
Fellini Grill Pasta Bar
1600 ft
Al-Farabi 77/8 Esentai Mall – on the 5th floor
The Green Table Family Restaurant
1800 ft
Al-Farabi 63/17
Sky Lounge
4200 ft
Al-Farabi 77/7
Explore Almaty
Explore Almaty Nearby
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Almaty Central Stadium
Almaty Central Stadium
25 minutes' walk
A historic venue hosting sports events; it's notable for its vibrant atmosphere and community involvement.
Central State Museum of Kazakhstan
Central State Museum of Kazakhstan
30 minutes' walk
Showcases Kazakhstan's rich history and culture through unique exhibitions, with guided tours available.
Republic Square
Republic Square
30 minutes' walk
A central gathering place featuring impressive monuments and gardens, popular for local events and celebrations.
Park of the Foundaton of the First President
25 minutes' walk
This expansive park offers scenic views and recreational areas, ideal for relaxation and leisurely strolls.
Aya Fantasy World
25 minutes' walk
An amusement park with thrilling rides and games suitable for all ages; great fun for families.
Hiking at Altyn-Emel
10 minutes' drive
A stunning national park perfect for hiking and nature simply minutes away, offering breathtaking landscapes.
Seven Bar and Restaurant
4 minutes' walk
Offers a blend of local and international dishes, known for its relaxed atmosphere and signature cocktails.
Paul Cafe
Paul Cafe
6 minutes' walk
French-inspired bakery and café with fresh pastries and a cozy ambiance, perfect for light meals.
Fellini Grill Pasta Bar
Fellini Grill Pasta Bar
6 minutes' walk
A casual atmosphere featuring grilled dishes and delicious pasta, accommodating various dietary needs.
Sky Lounge
16 minutes' walk
A rooftop bar with spectacular views; enjoy cocktails and live music in a trendy atmosphere.
Nedelka Project
Nedelka Project
35 minutes' walk
A vibrant arts hub with live performances; hosts weekly events, making it a fun spot for nightlife.
Getting around
  • City Centre
    Almaty 10 min  ·  3.9 mi
  • Airports
    Almaty International (ALA) 31 min  ·  12.6 mi
  • Train
    Almaty 2 Train Station 10 min  ·  3.8 mi
    Almaty 1 Train Station 21 min  ·  8.5 mi
  • Underground
    Baykonur 28 min  ·  1.4 mi
    Auezov Theatre 32 min  ·  1.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of KZT 29000.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Russian, Turkish
Number of floors:
10
Number of rooms:
145

Reviews and Ratings

Feedback about The Ritz-Carlton, Almaty from previous guests about their experience.
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.2/10
Free Wi-Fi
9.7/10
Location
9.3/10
Staff
9.3/10
Value for money
8.0/10
Pros
City views
Friendly staff
Excellent service
Cons
Old hotel
Guest reviews
based on 416 reviews
4.5/5
based on 336 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About The Ritz-Carlton, Almaty
Are there family-friendly connecting rooms available for our stay?
21 November 2024
Yes, the hotel offers connecting rooms. One room features a King-size bed while the other has two Double Beds, perfect for families.
Is it possible to check in early at 8:00 am?
05 December 2024
Early check-in is available but will incur an additional charge of 100% of the accommodation cost for the night.
Is there a fitness center or gym accessible to guests?
15 January 2025
Yes, there is a gym located within the hotel for guest use.
What is the cost of breakfast if not included in the booking?
10 February 2025
The breakfast price is 14,000 KZT plus 12% VAT per adult per day.
Do the hotel facilities include a private pool for women?
28 March 2025
The hotel does not have a private pool specifically for women; however, all guests have access to the main pool.
Can guests access a spa during their stay?
12 May 2025
Yes, the SPA center with various treatments, a pool, gym, and hammam is open for in-house guests.
Are there smoking rooms available at the hotel?
30 June 2025
Smoking rooms can be found on the 21st floor of the hotel.
Do you have facilities for business events or meetings?
05 July 2024
The hotel offers versatile meeting rooms, equipped for successful events, alongside a pre-function area for networking.
What type of dining choices can guests enjoy at the hotel?
15 August 2025
Dining options include a variety of restaurants featuring Mediterranean cuisine infused with Kazakh influences, along with a cozy bar and lounge on the 30th floor.

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