The Ritz-Carlton, Almaty, Almaty ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 50040

Next to Esentai Mall

Great

8.9

9.2

/10

4.7

Loved by guests

Really good service
Luxurious amenities
Attentive staff
Modern luxury rooms
Delicious breakfast
Helpful concierge

"Our favorite part about the hotel was the view onto the stunning mountain range surrounding Almaty."

Elham from Bahrain

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"Rooms are spacious, very modern with the great view to the mountains."

Talgat D from Kazakhstan

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"The food is fresh and incredibly delicious."

Nuryana from Malaysia

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Rooms and Suites

The Ritz-Carlton, Almaty offers rooms and suites with breathtaking views of the Alatau Mountains and the cityscape. Each accommodation provides a refined atmosphere designed for relaxation and inspiration. Guests will find an exclusive experience in every corner, enhancing their stay.

Dining Options

Dining at The Ritz-Carlton, Almaty showcases a range of culinary experiences across multiple establishments. Vista Restaurant, located on the 30th floor, presents Mediterranean cuisine with authentic Kazakh influences. Seven Bar and Restaurant pairs fine European dining with innovative mixology, all offered in a stunning setting.

Club Lounge

The exclusive Club Lounge on the 26th floor provides a private environment with continuous culinary offerings and dedicated concierge service. With spectacular views of Almaty and the Alatau Mountains, the lounge includes a separate library and a meeting room. This space is suitable for both business and personal gatherings.

Unique Experiences

The hotel offers personalized recommendations through expert concierges, ensuring guests can explore Almaty's history and cultural heritage. A ceremonial serving of Kazakh national sweets and tea is provided daily in the lobby, allowing guests to experience local traditions. Premium transfer services cater to convenient transportation throughout the city.

Location and Accessibility

The Ritz-Carlton, Almaty boasts a convenient location with 30th-floor check-in that offers panoramic views of the surrounding mountains. Guests can easily access outdoor adventures in the Alatau Mountains as well as local attractions. Accessible amenities throughout the hotel ensure everyone can enjoy their stay.

Highlights

Rooms: 500 rooms with breathtaking views

Dining: Vista Restaurant and Seven Bar and Restaurant

Club Lounge: Exclusive Club Lounge with panoramic views

Unique Experiences: Ceremonial serving of Kazakh national sweets

“This hotel stands out with its high-altitude spa-the views alone promise a restorative experience. Dining here is more than just a meal; it's an immersion into both Kazakh and Mediterranean flavors. What truly elevates this property, in my opinion, is its curated art and attention to architectural detail.”

James DavidEditor-in-Chief at Tohotel

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Highlights from guests

DiningBreakfast Paradise

The variety at breakfast was incredible. I've never seen such a spread! Fresh, high-quality options made each morning a delight.

Heather from Canada

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Room FeaturesMountain Majesty

The mountain view room was stunning. It was unobstructed and more beautiful than I could have imagined.

Elham from Bahrain

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Spa & LeisureNice Sauna

The Spa and Sauna was very enjoyable. It was a great experience.

Talgat from Kazakhstan

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Business FacilitiesMeeting Comfort

There are plenty of comfortable meeting spaces with incredible views of the city and mountains.

Ripcord from Switzerland

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Suite

2 persons

865 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Deluxe Room Guest Room One King City View

2 persons

435 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Deluxe Room Guest Room Two Double Mountain View

2 persons

435 sq. feet

2 Double beds

Shower

Coffee machine

room details

Elite Corner room

2 persons

485 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Key card access

Sports & Fitness

Fitness centre
Skiing
Hiking
Cycling
Golf course

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Kids club
Game room

Spa & Leisure

Indoor swimming pool
Live entertainment
Night club
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At The Ritz-Carlton, Almaty, an exquisite blend of culinary experiences awaits, ranging from refined international dishes to hearty local flavors. Guests can indulge in a variety of settings, from family-friendly dining spaces to intimate romantic retreats, all while enjoying breathtaking views of the surrounding landscape.

The Ritz-Carlton, Almaty Hotel Restaurant photo The photo captures a bright and airy dining area with a stunning panoramic view of snow-capped mountains. Large floor-to-ceiling windows dominate the scene, offering an expansive vista of majestic peaks under a clear, pale blue sky.

Inside, the din

The Ritz-Carlton, Almaty Hotel Restaurant photo The photo shows a well-lit, upscale hotel lounge or lobby area. The space is open and spacious, with a warm and inviting ambiance.

In the foreground, there are two comfortable armchairs upholstered in a light grey fabric, each with a patterned thro

The Ritz-Carlton, Almaty Hotel Restaurant photo The photo shows a luxurious and modern hotel lobby with a breathtaking view of a city skyline at twilight.

The lobby features a striking black chandelier with a cascading design, dominating the center of the space. Large windows stretch across the

VISTA

Italian and International

Ambiance

Family-friendly and Romantic with a modern design

Key Offerings

Delight in a diverse menu featuring Italian favorites and international specialties, with vegetarian and Halal options. The restaurant's panoramic views enhance every meal, making it perfect for family gatherings or an intimate dinner.

Reservation

Recommended

Breakfast and dinner; Monday to Saturday 6:30 AM - 3:00 PM, 7:00 PM - 11:00 PM; Sunday until 4:00 PM.

SEVEN Bar and Restaurant

Steakhouse and International

Ambiance

Modern and Romantic

Key Offerings

Experience expertly grilled steaks and international fare in a chic setting. This stylish venue offers a sophisticated atmosphere ideal for a memorable evening out, complete with vegetarian options for varied palates.

Reservation

Recommended

Dinner; daily from 7:00 PM - 11:00 PM.

Location

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 50040

Map view

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan, 50040

City landmarks

Garden

Botanical Garden

1.6 mi

Stadium

Almaty Central Stadium

1.3 mi

Museum

Central State Museum of Kazakhstan

1.6 mi

Museum

The Museum of Arts of the Republic of Kazakhstan

1.7 mi

Landmark

Republic Square

1.6 mi

Museum

Atakent

1.4 mi

Landmark

Aya Fantasy World

1.4 mi

Landmark

Park

1.3 mi

Park

First President's Park

2.8 mi

Landmark

Panfilov Street Promenade

1.2 mi

Landmark

Pamyatnik Abylkhanu Kasteyevu

1.2 mi

Landmark

Golden Warrior Monument

1.5 mi

Landmark

Park Of The Foundaton Of The First President Of The Republic Of Kazakhstan

1.3 mi

Theme Park

Fantasy World Almaty

1.5 mi

Landmark

Nedelka Project

1.9 mi

Mosque

Baiken Mosque

1.9 mi

Church

St Nicholas Cathedral

2.0 mi

Landmark

Monument of Independence

1.6 mi

Landmark

Almaty Television Tower

2.0 mi

Landmark

Muzey Kazakhskogo Akademicheskogo Dramteatra

1.6 mi

Store

Ritz Palace

1.6 mi

Museum

Museum of the History of Alma-Ata

2.0 mi

Landmark

Monument to Abai Qunanbaiuli

2.2 mi

Landmark

Monument to Chokan Valikhanov

1.8 mi

Landmark

Museum-house Of Akhmet Baitursynov

1.8 mi

Event hall

Republic Palace

2.2 mi

Landmark

Terrenkur

2.0 mi

Landmark

Museum of Broken Hearts

1.9 mi

Casino

Casino Zodiak

1.9 mi

Nearby

Mall

Esentai Mall

600 ft

Restaurants

Seven bar and restaurant

1100 ft

Al-Farabi Avenue 77/7

Paul Cafe

1600 ft

Al-Farabi 77/8

Fellini Grill Pasta Bar

1600 ft

Al-Farabi 77/8 Esentai Mall – on the 5th floor

The Green Table Family Restaurant

1800 ft

Al-Farabi 63/17

Sky Lounge

4200 ft

Al-Farabi 77/7

Explore Almaty

Explore Almaty Nearby

Almaty Central Stadium

25 minutes' walk

A historic venue hosting sports events; it's notable for its vibrant atmosphere and community involvement.

Central State Museum of Kazakhstan

30 minutes' walk

Showcases Kazakhstan's rich history and culture through unique exhibitions, with guided tours available.

Republic Square

30 minutes' walk

A central gathering place featuring impressive monuments and gardens, popular for local events and celebrations.

Park of the Foundaton of the First President

25 minutes' walk

This expansive park offers scenic views and recreational areas, ideal for relaxation and leisurely strolls.

Aya Fantasy World

25 minutes' walk

An amusement park with thrilling rides and games suitable for all ages; great fun for families.

Hiking at Altyn-Emel

10 minutes' drive

A stunning national park perfect for hiking and nature simply minutes away, offering breathtaking landscapes.

Seven Bar and Restaurant

4 minutes' walk

Offers a blend of local and international dishes, known for its relaxed atmosphere and signature cocktails.

Paul Cafe

6 minutes' walk

French-inspired bakery and café with fresh pastries and a cozy ambiance, perfect for light meals.

Fellini Grill Pasta Bar

6 minutes' walk

A casual atmosphere featuring grilled dishes and delicious pasta, accommodating various dietary needs.

Sky Lounge

16 minutes' walk

A rooftop bar with spectacular views; enjoy cocktails and live music in a trendy atmosphere.

Nedelka Project

35 minutes' walk

A vibrant arts hub with live performances; hosts weekly events, making it a fun spot for nightlife.

Getting around

City Centre

Almaty29 min · 1.5 mi

Airports

Almaty International Airport (ALA)32 min · 13.2 mi

Train

Almaty 2 Train Station10 min · 3.9 mi

Almaty 1 Train Station21 min · 8.5 mi

Underground

Baykonur29 min · 1.5 mi

Auezov Theatre32 min · 1.6 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

The hotel offers a full breakfast at the price of KZT 24,000 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, Russian, Turkish

Number of floors:

Number of rooms:

145

Questions of the users

About The Ritz-Carlton, Almaty

Are there family-friendly connecting rooms available for our stay?

21 November 2024

Yes, the hotel offers connecting rooms. One room features a King-size bed while the other has two Double Beds, perfect for families.

Is it possible to check in early at 8:00 am?

05 December 2024

Early check-in is available but will incur an additional charge of 100% of the accommodation cost for the night.

Is there a fitness center or gym accessible to guests?

15 January 2025

Yes, there is a gym located within the hotel for guest use.

What is the cost of breakfast if not included in the booking?

10 February 2025

The breakfast price is 14,000 KZT plus 12% VAT per adult per day.

Do the hotel facilities include a private pool for women?

28 March 2025

The hotel does not have a private pool specifically for women; however, all guests have access to the main pool.

Is a negative PCR test or vaccination passport required upon check-in?

19 April 2025

While the hotel does not check these documents, it is recommended to have a PCR test or vaccination passport available during the stay in Kazakhstan.

Can guests access a spa during their stay?

12 May 2025

Yes, the SPA center with various treatments, a pool, gym, and hammam is open for in-house guests.

Are there smoking rooms available at the hotel?

30 June 2025

Smoking rooms can be found on the 21st floor of the hotel.

Do you have facilities for business events or meetings?

05 July 2024

The hotel offers versatile meeting rooms, equipped for successful events, alongside a pre-function area for networking.

What type of dining choices can guests enjoy at the hotel?

15 August 2025

Dining options include a variety of restaurants featuring Mediterranean cuisine infused with Kazakh influences, along with a cozy bar and lounge on the 30th floor.