The Metropolitan Hotel, Mackay ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

17 Gordon Street, Mackay, Australia

Close to Art Deco Walk

Great

8.1

7.5

/10

5.0

4.2

Loved by The Metropolitan Hotel guests

Great rooms
Helpful staff
Excellent value
Good service
Delicious food

"Rooms were very clean and very comfortable."

Danielle from Australia

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"Great dining options downstairs in hotel."

Jolenta

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"Our meals were huge, delicious and well priced."

Vanessa from Australia

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Dining and Social Spaces

The Metropolitan Hotel provides multiple dining options including the newly renovated Beenleigh Tavern, offering a family-friendly bistro with an extensive menu featuring classic pub fare. Guests can unwind in the lively sports bar, recognized as Logan's best live sports venue. The hotel is also known for its casual beer gardens that serve as a gathering spot for both locals and visitors.

Local Attractions

The Boomerang Hotel, a staple since 1936, is close to the Mackay racecourse, making it convenient for guests attending events. Located near the city center, the hotel allows easy access to local nightlife and entertainment options. The Browns Plains Hotel is another popular choice for guests looking to experience local culture and hospitality.

Accommodations

The Metropolitan Hotel offers a range of accommodations to cater to various needs, appealing to travelers seeking comfort and convenience. Each room provides essential amenities designed for a restful stay. The hotel's location ensures access to nearby attractions while enjoying the local ambiance.

Family-Friendly Experience

The family-friendly bistro at the Beenleigh Tavern caters to guests of all ages, ensuring meal options that appeal to everyone. With casual dining and an inviting atmosphere, families can enjoy their time together while savoring delicious food. The outdoor beer gardens also provide a space for children to play while parents relax.

Entertainment Options

The sports bar located within the hotel serves as a hub for guests looking to enjoy live sports events in a vibrant environment. Regular events and activities are planned to keep guests engaged and entertained. This venue draws both hotel visitors and local patrons, enhancing the overall experience.

Highlights

Local Dining: Beenleigh Tavern with classic pub fare

Entertainment: Live sports at Logan's best sports bar

Accommodation: Range of accommodations for different needs

Family-Friendly: Casual dining options for all ages

“The Metropolitan strikes me as a solid choice, especially for those wanting to be near the city center. I noticed that their daily chef's specials get good press, offering something beyond the standard fare. It seems like a reliable spot for business or family, with a relaxed vibe that doesn't try too hard.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.6/10Review score

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Highlights from guests

DiningTasty, huge meals!

The Bistro offers great food. Generous senior meals feature fresh salads and crunchy chips. Quick service is a plus.

Charlie from Canada

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Guest ParkingPlenty of Space

Free parking is available. Easy to find a space. A real plus when travelling by car.

Ingrid from Sweden

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BedroomComfy Beds!

The beds are very comfortable. Rooms are clean and spacious. Value for money.

Rajesh from India

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Room FeaturesUpdated Rooms

Rooms have been updated. Some include crockery, cutlery, and a toaster for convenience.

Isabelle from France

Review on

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Select your room type

The Metropolitan Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double or Twin Room

2 persons

175 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Two-Bedroom Apartment

2 persons

435 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Family Room

2 persons

345 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The Metropolitan Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.3/10Review score

General

Non-smoking rooms
Free parking
No pets allowed
ATM/Cash machine
Fire extinguishers

Sports & Fitness

Billiard tables

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Room service
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Children's menu

Room features

Free Wi-Fi in rooms
Air conditioning
Tea and coffee facilities
Dining table

Bathroom

Washing machine

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

The Metropolitan Hotel Location

17 Gordon Street, Mackay, Australia

Map view

17 Gordon Street, Mackay, Australia

City landmarks

Amusement Park

Bluewater Lagoon

5100 ft

Gallery

Artspace Mackay

2700 ft

Landmark

Orchid Display House

3400 ft

Library

Dudley Denny City Library

2100 ft

Bridge

Pioneer River

3900 ft

Landmark

Sandfly Creek Walkway

2400 ft

Landmark

World War I Cenotaph

3000 ft

Landmark

Queens Park

3200 ft

Landmark

Bluewater Quay

2200 ft

Beach

Town Beach

5200 ft

Shopping Area

Caneland Central Shopping Centre

1.2 mi

Garden

Mackay Regional Botanic Gardens

2.2 mi

Landmark

Mackay Museum

1.4 mi

Shopping Area

Parkside Plaza Mackay

1.6 mi

Landmark

Gooseponds

1.9 mi

Beach

Illawong beach

2.1 mi

Shopping Area

Northpoint Retail

2.2 mi

Landmark

Mount Oscar

2.4 mi

Beach

Harbour Beach

2.7 mi

Amusement Park

Mackay Aqua Park

2.8 mi

Mall

Mount Pleasant Centre

2.6 mi

Landmark

Far Beach

2.8 mi

Landmark

GoWake Cable Park

2.8 mi

Nearby

Garden

The Leichhardt Tree

1700 ft

63 Sydney St

Mackay Town Hall

1500 ft

Victoria street cnr Sydney Street

Art Deco Walk

1400 ft

Newry Islands

Newry Islands National Park

1700 ft

Restaurants

Taylors Hotel

1500 ft

Wood Street

Zambrero

2200 ft

47 Gordon St Shop 1

Domino's Pizza

3300 ft

Shakespeare Street Shop 10

Gelatissimo

3200 ft

174 Victoria St

Explore Mackay

Artspace Mackay

10 minutes' walk

Artspace Mackay features diverse exhibitions celebrating local artists and historical collections, perfect for art enthusiasts.

Dudley Denny City Library

10 minutes' walk

Dudley Denny City Library offers a unique architectural design and a vast collection of resources, including free Wi-Fi.

The Leichhardt Tree

6 minutes' walk

The Leichhardt Tree is a significant historical landmark, with plenty of shade and a great spot for photos and picnics.

Bluewater Lagoon

19 minutes' walk

Bluewater Lagoon features free entry, swimming areas, and relaxing facilities, ideal for families looking to unwind.

Sandfly Creek Walkway

9 minutes' walk

The Sandfly Creek Walkway offers scenic views and wildlife spotting opportunities, ideal for a leisurely stroll.

Newry Islands National Park

7 minutes' walk

Newry Islands National Park features stunning beaches and nature walks, perfect for adventure seekers and relaxation.

Taylors Hotel

6 minutes' walk

Taylors Hotel offers a relaxed pub atmosphere with local beers and hearty Australian pub fare, perfect for casual dining.

Zambrero

9 minutes' walk

Zambrero serves fresh Mexican dishes with a focus on sustainability and healthy ingredients, great for quick meals.

Bluewater Quay

8 minutes' walk

Bluewater Quay hosts various events and offers riverside views, making it a lively spot for music and community gatherings.

Mackay Town Hall

6 minutes' walk

Mackay Town Hall features local performances and community events, perfect for families and those seeking local culture.

Getting around

City Centre

Mackay5 min · 1400 ft

Airports

Mackay Airport (MKY)8 min · 3.2 mi

Whitsunday Coast Airport (PPP)181 min · 74.9 mi

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Property information and rules

Check-in

from 14:00-22:00

Check-out

until 10 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Reviews and Ratings

Feedback about The Metropolitan Hotel from previous guests about their experience.

Review score

Based on 187 verified reviews

8.2/10

Great

86%

Recommend

Cleanliness

8.7/10

Comfort

8.7/10

Facilities

8.3/10

Free Wi-Fi

7.5/10

Location

8.6/10

Paid Wi-Fi

8.9/10

Staff

8.8/10

Value for money

8.7/10

Pros

Friendly staff

Good location

Renovated family room

Cons

Poor maintenance

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About The Metropolitan Hotel

Can I check in late if my travel plans require it?

10 April 2024

Check-in is available from 2pm to 11pm. Unfortunately, check-in after 10pm is not possible.

Is there an option for early check-in if I arrive in the morning?

22 March 2024

Early check-in may be arranged based on availability and specific booking arrangements.

Is a shuttle service provided for guests?

15 June 2024

Unfortunately, no courtesy bus service is available for hotel guests.

Do the rooms come equipped with television sets?

5 July 2024

Yes, all rooms are equipped with televisions for guest entertainment.

Is there a microwave available in the room for personal use?

18 August 2024

Currently, there are no microwaves in the guest rooms.

What is the check-out time for guests?

30 September 2024

Guests are required to check out by 10am, but late check-out may be arranged for an additional fee.

Is a deposit required when making a room reservation?

12 November 2024

No deposit is necessary; full payment is expected upon check-in.

Are pets allowed to stay in the hotel?

23 December 2024

The hotel does not allow pets, and recommendations for pet-friendly accommodations nearby are not available.

Is there Wi-Fi access available for guests?

16 February 2025

Complimentary Wi-Fi is available for guests; however, microwaves are not provided.

Is there secure parking available on the premises?

27 March 2025

The hotel offers a small parking area, but secure parking is not available.

What are the operating hours for the hotel's restaurant?

14 April 2025

The restaurant opens Monday to Thursday from 11:30am to 2:30pm and 5:30pm to 8:30pm, with all-day dining available from Friday to Sunday.

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