Are there any designated smoking areas at the hotel?
15 February 2024
All rooms in the hotel are designated as non-smoking. However, a dedicated smoking area is available for guests who wish to smoke. 75 photos
Grand Mercure Kuala Lumpur Bukit Bintang, Kuala Lumpur
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Key details
About the Hotel
117 Jalan Pudu, Kuala Lumpur, 55100,
- Steps from Bukit Bintang
Great
8.1
8.2
3.6
4-star hotel in Bukit Bintang with unparalleled event spaces
Amenities
Grand Mercure Kuala Lumpur Bukit Bintang offers extensive business and event facilities, including a spacious
Rooms
The hotel features a variety of room types, including Deluxe and Premier Rooms, each designed with modern decor and equipped with facilities to ensure comfort. Many rooms come with private balconies that showcase stunning city views.
Location
Conveniently located in the bustling
Wellness
The hotel prioritizes guest well-being with a fully-equipped
Dining
On-site dining includes the
Highlights
Location: Conveniently located in the bustling Bukit Bintang district
Rooms: Variety of room types including Premier Rooms
Amenities: Spacious Grand Hibiscus Ballroom for events
Dining: Garden Terrace Café with local and international cuisine
“In Bukit Bintang, the hotel positions you perfectly for exploring the city's vibrant core, though some experiences seem inconsistent. I noted that while the location and some amenities stood out, attention to detail in service and room upkeep could elevate the stay. With improvements, it has the potential to be a top choice for business and leisure travelers alike.”
Select your room type
Grand Mercure Kuala Lumpur Bukit Bintang offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Executive Single Room2 persons28 sq. feet2 Single bedsAir conditioningShowerroom details
- Superior Twin Room2 persons28 sq. feet2 Single bedsAir conditioningShowerroom details
- Superior RoomOne King Bed2 persons28 sq. feet1 King-size bedAir conditioningShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Grand Mercure Kuala Lumpur Bukit Bintang offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Show more
Dining Onsite
At the Grand Mercure Kuala Lumpur Bukit Bintang, the dining experience unfolds at the Garden Terrace Café, where modern charm meets Malaysian and international flavors. Guests are invited to savor a delightful selection of local delicacies and global favorites in a vibrant setting that breathes life into every meal.
Grand Mercure Kuala Lumpur Bukit Bintang Location
117 Jalan Pudu, Kuala Lumpur, 55100,
Explore Kuala Lumpur
Explore Kuala Lumpur
Chinatown
14 minutes' walk
Chinatown is a vibrant cultural district known for its street markets and eateries, showcasing Malaysian-Chinese heritage.
Dataran Merdeka
20 minutes' walk
Dataran Merdeka features historical significance and striking architecture, including the Sultan Abdul Samad Building.
Central Market
17 minutes' walk
Central Market has a variety of crafts and local art, plus food stalls for a taste of Malaysia's culinary diversity.
KL Tower Mini Zoo
6 minutes' drive
KL Tower Mini Zoo offers a chance to interact with exotic animals, perfect for families and animal lovers alike.
Yoga Studio at Dataran Merdeka
20 minutes' walk
Kansas offers relaxing yoga sessions amidst lush surroundings, ideal for those seeking tranquility after a busy day.
The Flavors Restaurant
1 minute' walk
The Flavors offers local Malaysian dishes in a cozy setting, with a focus on fresh ingredients and traditional recipes.
VCR
2 minutes' walk
VCR serves specialty coffee and delicious brunch options in a hip atmosphere, perfect for casual meals or coffee breaks.
Delhi O Delhi Indian Restaurant
3 minutes' walk
Delhi O Delhi specializes in North Indian cuisine, known for its flavorful curries and vibrant dishes, accommodating various diets.
Stadium Negara
30 minutes' walk
Stadium Negara hosts various live events and concerts, making it a hot spot for music lovers and entertainment seekers.
Low Yat Plaza
8 minutes' walk
Low Yat Plaza is a tech hub with shops and a lively atmosphere, perfect for tech enthusiasts and casual explorers.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of MYR 78.0 per person.
Pets
Pets are not allowed.
Languages
English, Chinese, Hindi, Malay, Tamil
Number of floors:
15
Number of rooms:
214
Former name
swiss-garden hotel bukit bintang kuala lumpur
Reviews and Ratings
Feedback about Grand Mercure Kuala Lumpur Bukit Bintang from previous guests about their experience.
Show moreShow less
Pros
Spacious room
Friendly staff
Good breakfast
Convenient location
Renovated room
Cons
Small pool
Busy reception area
Guest reviewsbased on 402 reviews
jonathan from canada
Family with children
deluxe king room
3 nights in November 2025
|
Reviewed: January 22, 2026
9.4/10
a camera returned
late departure helpful staff taxi company
on my final day , after i checked out and went out , i left my camera in a taxi. the taxi contacted the hotel , but they couldn't reach me. when i returned , the staff helped me contact the taxi company and made sure the camera was returned. i thank laka and adam particularly.
Facilities
9/10
the swimming pool is large and nicely arranged. the gym has equipment for various workouts and maintains everything well. fast wi-fi ensures guests stay connected during their visit.
Location
10/10
the hotel is near the mrt station and a famous shopping mall . many dining options surround the hotel , offering diverse culinary experiences. the hotel offers walkable access to many attractions.
Service
10/10
the staff at check-in provided super assistance and attentiveness to my needs. syafiq at reception was especially helpful from check-in to check-out. their politeness and class significantly enhanced my experience at the hotel.
Dining
9/10
the hotel provides a nice breakfast selection of all kinds of food , catering to various preferences. this extensive array ensures that there's something for everyone to enjoy each morning. the options were excellent and varied.
Rooms
9/10
the room was spacious and well appointed , designed for comfort and convenience. the beds are comfortable and ensure a restful night's sleep. a clean toilet adds to the overall positive impression of the living space.
0 Helpful
|
Jonathan from United Kingdom
Couple
Deluxe King Room
3 nights in October 2025
|
Reviewed: January 12, 2026
6/10
a fair stay
efficient air conditioning short walk good bathroom basic breakfast bad smell spotty wifi
the location was convenient. it was a short walk to the food street. the air conditioning in my room worked efficiently. the bathroom was also good.
the breakfast was quite basic with limited choices. i noticed a bad smell in my room that seemed to come from the toilet. the wifi was a bit spotty. it needed reactivating daily.
0 Helpful
Show more reviews
Questions of the users
About Grand Mercure Kuala Lumpur Bukit Bintang
Can I check in before the standard time if my flight arrives early?
26 March 2024
Early check-in may be possible, but it is subject to availability. Is parking available for guests, and is it complimentary?
8 April 2024
Complimentary parking is offered for hotel guests. Can an additional bed be arranged in the room for a guest?
22 April 2024
Extra beds can be added to certain room types, such as the Deluxe Room. Is it possible for larger vehicles like a Vellfire to access the parking facilities?
5 May 2024
Yes, the hotel parking can accommodate larger vehicles including Vellfire and Alphard. What is the bedding arrangement in the family room?
19 May 2024
The family room features two single beds and one king-sized bed. Is the food served at the hotel restaurant Halal certified?
28 June 2024
Yes, the restaurant offers Halal food options. How far is the hotel from the nearest airport?
12 July 2024
The hotel is approximately a 45-minute drive from KLIA. Can the hotel provide birthday decorations in the guest's room?
28 July 2024
Yes, simple birthday decorations are complimentary, while additional items like rose petals or balloons may incur extra charges. A cake can be arranged with a week's notice. Are late check-out options available, and is there an extra charge?
15 August 2024
Late check-out is possible subject to availability, and charges may apply if staying beyond 1 PM. What facilities are present in the guest rooms regarding beverages and refrigeration?
29 August 2024
Rooms are equipped with a mini bar (mini fridge) and a kettle for guest convenience. What payment methods are accepted when booking a stay?
11 September 2024
Payment is typically processed through a credit card at the time of online booking. Are there bathtubs available in the guest rooms?
3 October 2024
The hotel does not offer bathtubs; all rooms are equipped with standing showers only. What is the typical cost for an extra bed if needed?
17 October 2024
The cost for an additional bed ranges between RM120 to RM150.Next best alternative
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