Grand Mercure Kuala Lumpur Bukit Bintang, Kuala Lumpur ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

117 Jalan Pudu, Kuala Lumpur, Malaysia, 55100

Steps from Bukit Bintang

Great

8.5

8.2

/10

3.7

Loved by guests

Spacious rooms
Delicious breakfast
Kind staff
Excellent pool

"The room was spacious and well appointed."

Andrew from Australia

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"Breakfast had a good spread of selection."

Vijaya from Singapore

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"The Level 3 pool was a good area to relax and take a cool and refreshing swim."

Del from Australia

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Rooms

Grand Mercure Kuala Lumpur Bukit Bintang offers 300 rooms each equipped with modern amenities and stunning city views. Premium suites feature extensive living spaces and separate dining areas, while the Executive Suites provide additional luxury with exclusive access to the Executive Lounge. The hotel caters to a variety of guests, with family rooms designed to accommodate larger groups.

Dining

The hotel hosts a selection of dining options, including the Garden Terrace Restaurant which specializes in Mandarin and Malay cuisine. Guests can enjoy light snacks and refreshing drinks at the Pool Bar, making it a convenient spot for relaxation. Room service is available for those who prefer to dine in the comfort of their room.

Business Facilities

Grand Mercure Kuala Lumpur Bukit Bintang offers extensive meeting and conference facilities, accommodating up to 800 participants. The Grand Ballroom is equipped with state-of-the-art audio-visual technology, ensuring all presentations run smoothly. Additionally, business travelers have access to professional meeting services to assist with event coordination.

Location

Situated in the vibrant heart of Bukit Bintang, this hotel provides easy access to major shopping centers like Pavilion Kuala Lumpur and Berjaya Times Square. Public transportation links are within walking distance, connecting guests to key attractions such as the Petronas Towers and Kuala Lumpur Bird Park. The strategic location allows for a convenient exploration of the city's highlights.

Wellness

The hotel features a well-equipped fitness center, allowing guests to maintain their health routines during their stay. A rooftop pool awaits guests looking to unwind while enjoying panoramic city views. Spa services are also available, offering a range of treatments designed to enhance relaxation and rejuvenation.

Highlights

Location: Bukit Bintang, walking distance to shopping centers

Rooms: 300 rooms with city views

Dining: Garden Terrace Restaurant specializing in local cuisine

Business: Grand Ballroom with modern audio-visual technology

Wellness: Rooftop pool and fitness center

“In Bukit Bintang, the hotel positions you perfectly for exploring the city's vibrant core, though some experiences seem inconsistent. I noted that while the location and some amenities stood out, attention to detail in service and room upkeep could elevate the stay. With improvements, it has the potential to be a top choice for business and leisure travelers alike.”

James DavidEditor-in-Chief at Tohotel

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Highlights from guests

Room FeaturesSpacious and clean

The renovated family room was very spacious and clean. The air and sheets were fresh. We got extra towels easily.

Amelia from Australia

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DiningDecent Buffet

The breakfast buffet offered a good variety of choices, making it convenient and worth the cost.

Rajesh from India

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Sports & FitnessSmall but useful

The hotel offers a small gym to keep up with your fitness routine while you're away from home.

Jennifer from United States

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive RoomCity ViewTwo Single Beds

2 persons

305 sq. feet

1 Single bed

Shower

Air conditioning

room details

Superior RoomTwo Single Beds

2 persons

305 sq. feet

1 Single bed

Shower

Air conditioning

room details

Deluxe RoomCity ViewTwo Single Beds

2 persons

410 sq. feet

1 Single bed

Shower

Air conditioning

room details

Superior RoomOne King Bed

2 persons

305 sq. feet

1 King-size bed

Shower

Air conditioning

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool

Room features

Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At the Grand Mercure Kuala Lumpur Bukit Bintang, the dining experience unfolds at the Garden Terrace Café, where modern charm meets Malaysian and international flavors. Guests are invited to savor a delightful selection of local delicacies and global favorites in a vibrant setting that breathes life into every meal.

Grand Mercure Kuala Lumpur Bukit Bintang Restaurant photo

Grand Mercure Kuala Lumpur Bukit Bintang Restaurant photo The photo shows the interior of a modern restaurant with a warm and inviting atmosphere. The space is well-lit with large, round pendant lights hanging from the ceiling, casting a soft glow over the dining area.

There are various seating arrangemen

Garden Terrace

Malaysian and International

Ambiance

A modern Café nestled on the 5th floor, surrounded by vibrant multi-coloured umbrellas, offering a refreshing atmosphere with plenty of natural light.

Key Offerings

Enjoy a scrumptious array of local and international dishes, delectable cakes and pastries, and an inviting selection of iced beverages like 'dragon-eyes water'. Perfect for breakfast, brunch, dinners, high tea, and cocktail hours.

Reservation

Not needed

Breakfast, Brunch, Dinner, High tea, Cocktail hour; hours vary.

Location

117 Jalan Pudu, Kuala Lumpur, Malaysia, 55100

Map view

117 Jalan Pudu, Kuala Lumpur, Malaysia, 55100

City landmarks

Event hall

Petronas Twin Towers

1.4 mi

Mall

Chinatown

3700 ft

Landmark

Dataran Merdeka

1.0 mi

Mall

Suria KLCC

1.4 mi

Market

Central Market

4600 ft

Park

KLCC Park

2.0 mi

Aquarium

Aquaria

1.3 mi

Pagoda

Sri Maha Mariamman Temple

4300 ft

Mosque

National Mosque of Malaysia

1.4 mi

Landmark

Sultan Abdul Samad Building

1.0 mi

Mall

Fahrenheit 88 Shopping Mall

3400 ft

Event hall

Kuala Lumpur Convention Centre

1.1 mi

Landmark

Low Yat Plaza

2100 ft

Stadium

Merdeka Stadium

1.4 mi

Stadium

Stadium Negara

1.4 mi

Museum

Islamic Arts Museum Malaysia

1.5 mi

Mall

Petaling Street

4300 ft

Mall

Sungei Wang Plaza

3200 ft

Garden

Perdana Botanical Gardens

1.5 mi

Landmark

National Textile Museum

1.1 mi

Mall

Lot 10

3000 ft

Mall

Pavilion KL

3800 ft

Theme Park

Berjaya Times Square Theme Park

3200 ft

Park

KL Forest Eco Park

4400 ft

Landmark

Temple Guan Di

3400 ft

Mosque

Jamek Mosque

1.1 mi

Park

Kuala Lumpur Bird Park

1.8 mi

Landmark

Jalan Masjid India

1.1 mi

Nearby

Kuala LumpurMalaysia

Alor Street

1800 ft

Church

Church of St Anthony

1500 ft

Restaurants

VCR

600 ft

2 Jalan Galloway

The Flavors Restaurant

200 ft

Swiss-Garden Hotel Kuala Lumpur 117 Jalan Pudu

Sino Scene

500 ft

Jalan Pudu 6th Floor

Layali El Sham Restaurant

700 ft

136 Jalan Pudu Bukit Bintang / Opposite Swiss Garden

Delhi O Delhi Indian Restaurant

700 ft

No 128

i The One Restaurant

400 ft

110 Jalan Pudu opp Swiss Garden Hotel

Crystal Jade Kitchen

900 ft

Pavilion Kuala Lumpur 1.17.00

The Press Room Bistro

900 ft

Akademi Badminton Malaysia Pavilion Kuala Lumpur

Explore Kuala Lumpur

Chinatown

14 minutes' walk

Chinatown is a vibrant cultural district known for its street markets and eateries, showcasing Malaysian-Chinese heritage.

Dataran Merdeka

20 minutes' walk

Dataran Merdeka features historical significance and striking architecture, including the Sultan Abdul Samad Building.

Central Market

17 minutes' walk

Central Market has a variety of crafts and local art, plus food stalls for a taste of Malaysia's culinary diversity.

KL Tower Mini Zoo

6 minutes' drive

KL Tower Mini Zoo offers a chance to interact with exotic animals, perfect for families and animal lovers alike.

Yoga Studio at Dataran Merdeka

20 minutes' walk

Kansas offers relaxing yoga sessions amidst lush surroundings, ideal for those seeking tranquility after a busy day.

The Flavors Restaurant

1 minute' walk

The Flavors offers local Malaysian dishes in a cozy setting, with a focus on fresh ingredients and traditional recipes.

VCR

2 minutes' walk

VCR serves specialty coffee and delicious brunch options in a hip atmosphere, perfect for casual meals or coffee breaks.

Delhi O Delhi Indian Restaurant

3 minutes' walk

Delhi O Delhi specializes in North Indian cuisine, known for its flavorful curries and vibrant dishes, accommodating various diets.

Stadium Negara

30 minutes' walk

Stadium Negara hosts various live events and concerts, making it a hot spot for music lovers and entertainment seekers.

Low Yat Plaza

8 minutes' walk

Low Yat Plaza is a tech hub with shops and a lively atmosphere, perfect for tech enthusiasts and casual explorers.

Getting around

City Centre

Kuala Lumpur27 min · 1.4 mi

Airports

Sultan Abdul Aziz Shah Airport (SZB)46 min · 19.0 mi

Kuala Lumpur International Airport (KUL)92 min · 37.8 mi

Train

Old Kuala Lumpur Railway Station18 min · 5000 ft

Ampang Park Station28 min · 1.4 mi

Underground

Merdeka6 min · 1700 ft

Bukit Bintang8 min · 2000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Paid Private parking is possible on site.

Internet

is available in for free.

Breakfast

A full breakfast is served at the price of MYR 48 per person per day.

Pets

Pets are not allowed.

Languages

English, Chinese, Hindi, Malay, Tamil

Number of floors:

Number of rooms:

310

Former name

swiss-garden hotel bukit bintang kuala lumpur

Questions of the users

About Grand Mercure Kuala Lumpur Bukit Bintang

Are there any designated smoking areas at the hotel?

15 February 2024

All rooms in the hotel are designated as non-smoking. However, a dedicated smoking area is available for guests who wish to smoke.

Can I check in before the standard time if my flight arrives early?

26 March 2024

Early check-in may be possible, but it is subject to availability.

Is parking available for guests, and is it complimentary?

8 April 2024

Complimentary parking is offered for hotel guests.

Can an additional bed be arranged in the room for a guest?

22 April 2024

Extra beds can be added to certain room types, such as the Deluxe Room.

Is it possible for larger vehicles like a Vellfire to access the parking facilities?

5 May 2024

Yes, the hotel parking can accommodate larger vehicles including Vellfire and Alphard.

What is the bedding arrangement in the family room?

19 May 2024

The family room features two single beds and one king-sized bed.

Is the food served at the hotel restaurant Halal certified?

28 June 2024

Yes, the restaurant offers Halal food options.

How far is the hotel from the nearest airport?

12 July 2024

The hotel is approximately a 45-minute drive from KLIA.

Can the hotel provide birthday decorations in the guest's room?

28 July 2024

Yes, simple birthday decorations are complimentary, while additional items like rose petals or balloons may incur extra charges. A cake can be arranged with a week's notice.

Are late check-out options available, and is there an extra charge?

15 August 2024

Late check-out is possible subject to availability, and charges may apply if staying beyond 1 PM.

What facilities are present in the guest rooms regarding beverages and refrigeration?

29 August 2024

Rooms are equipped with a mini bar (mini fridge) and a kettle for guest convenience.

What payment methods are accepted when booking a stay?

11 September 2024

Payment is typically processed through a credit card at the time of online booking.

Are there bathtubs available in the guest rooms?

3 October 2024

The hotel does not offer bathtubs; all rooms are equipped with standing showers only.