Is it acceptable to smoke on the balconies of the rooms?
05 February 2024
Smoking is permitted on the balconies, but guests are requested to clean up after themselves and to keep their room doors closed to prevent smoke from entering.
73 photos
Surestay Plus Hotel By Best Western Gatlinburg, Gatlinburg
57US$
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Key details
About the Hotel
218 Ski Mountain Road,
Gatlinburg,
Tennessee,
United States,
37738-3125,
Tennessee
- Close to Ober Gatlinburg Amusement Park
Very good
7.8
8.2
3.3
3.4
Loved by guests
"We were able to get a huge King room with a nice balcony & a view of the river below!"
"Breakfast is top notch with scrambled eggs, bacon or sausage, pancakes, cereal, fruit, yogurt, hard boiled eggs."
"Rooms all have balconies overlooking river."
Rooms and Amenities
The SureStay Plus Hotel by Best Western Gatlinburg features 52 air-conditioned rooms, each equipped with a kitchenette that includes a refrigerator and a microwave. Each room features a flat-screen TV with satellite channels and a private bathroom with a bath or shower. Conveniences include coffee/tea makers, irons/ironing boards, and phones with free local calls. Each room has a shared balcony, with some units including a seating area. All rooms are air-conditioned.
Dining at SureStay
The SureStay Plus Hotel by Best Western Gatlinburg provides a complimentary continental breakfast on weekdays from 6:30 AM to 9:30 AM.
Leisure and Activities
Guests can enjoy an outdoor seasonal pool, open from May, and various recreational opportunities. Activities in the surrounding area include skiing and ski lifts. The hotel provides complimentary wireless Internet access and a television in a common area. Stay in shape by swimming laps.
Location Highlights
SureStay Plus Hotel by Best Western Gatlinburg is located in the mountains and within walking distance of Downtown Gatlinburg, The Great Smokey Mountain National Park and popular attractions such as Ober Gatlinburg. Nearby landmarks include Souvenir shopping (1.5 km), Hollywood Star Cars Museum (0.5 km), Smoky Mountain Art Gallery (0.5 km), Ripley's Haunted Adventure (0.5 km), Gatlinburg SkyLift Park (1 km), Gatlinburg Space Needle (1 km) and Ole Smoky Tennessee Moonshine (1 km). Guests can also visit Cataract Falls, a 6-minute drive or a 45-minute walk along the Gatlinburg Trail. McGhee Tyson Airport is 80 km away.
Hotel Services
The SureStay Plus Hotel provides free parking. The property includes a 24-hour business center, a 24-hour front desk, and an elevator. Additional conveniences include vending machines for snacks and drinks. No pets and no service animals are allowed at this property. There is also a 24 hour front desk at the property.
“Expect spacious suites near the national park, an ideal base for exploring the Smokies. I particularly like that every room has a private balcony overlooking the river. Free breakfast and easy parking add real value to a stay here.”
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room Two Queen Beds Balcony
2 persons
205 sq. feet
2 King Size Beds
Balcony
Air conditioning
room details
King Room Balcony
2 persons
205 sq. feet
1 King-size bed
Balcony
Air conditioning
room details
Queen Suite Balcony
2 persons
250 sq. feet
2 King Size Beds
Balcony
Air conditioning
room details
King Suite Sofa Bed Disability Access
2 persons
250 sq. feet
1 King-size bed
Balcony
Air conditioning
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Skiing
- Hiking
Business
- Business centre
- Fax/Photocopying
Spa & Leisure
- Seasonal outdoor pool
- Sun loungers
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- AM/FM alarm clock
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Location
218 Ski Mountain Road,
Gatlinburg,
Tennessee,
United States,
37738-3125,
Tennessee
Map view
218 Ski Mountain Road,
Gatlinburg,
Tennessee,
United States,
37738-3125,
Tennessee
City landmarks
Aquarium
Ripley's Aquarium of the Smokies
5100 ft
Landmark
Ole Smoky Tennessee Moonshine
2800 ft
Landmark
Gatlinburg Space Needle
3300 ft
Landmark
Souvenir shopping
4800 ft
Convention Centre
Gatlinburg Convention Center
2300 ft
Landmark
Ripley's Haunted Adventure
2600 ft
Museum
Hollywood Star Cars Museum
2600 ft
Ski Lift
Gatlinburg SkyLift Park
3300 ft
Landmark
Amazing Mirror Maze
2400 ft
Landmark
Noah Bud Ogle Cabin
2100 ft
Landmark
Ripley's Believe It or Not Gatlinburg
2300 ft
Museum
Gatlinburg Pinball Museum
2100 ft
Museum
Christ in the Smokies Museum and Gardens
3000 ft
Amusement Park
Earthquake
4200 ft
Church
Trinity Episcopal Church
2500 ft
Landmark
Gatlinburg First United Methodist Church
2600 ft
Landmark
Mysterious Mansion
3500 ft
Landmark
World of Illusions
3000 ft
Landmark
Anakeesta
1.1
mi
Landmark
Guinness World Records Adventure
4200 ft
Landmark
Ole Smoky Barrelhouse
4000 ft
Theatre
Sweet Fanny Adams Theatre
1.1
mi
Nearby
Gallery
Smoky Mountain Art Gallery
1300 ft
Ski Area
Ober Gatlinburg
600 ft
Church
St Mary's Catholic Church
1900 ft
Winery
Sugarland Cellars
900 ft
1001 Parkway Suite 2
Ober Gatlinburg's Wildlife Encounter
1600 ft
River Rd
Gatlinburg Trail
600 ft
904 Parkway
Ripley's Moving Theater
2000 ft
Shopping Area
Tramway Mall
1000 ft
Restaurants
Cicis
600 ft
849 River Road
Sidewalk Cafe at Ober Gatlinburg
1600 ft
1001 Parkway Suite 2
Bearland Grill & General Store
3900 ft
305 Historic Nature Trl
Slice Pizza Bakery
2900 ft
117 Historic Nature Trl Arcadia
Dunkin'
2800 ft
812 Parkway Ste 106 Ste 106
Funnel Cakes
4000 ft
745 Parkway
Explore Gatlinburg
Explore Gatlinburg
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
A american breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2018
Number of floors:
7
Number of rooms:
52
Former name
Travelodge Inn & Suites
Questions of the users
About Surestay Plus Hotel By Best Western Gatlinburg
How close is the hotel to the Great Smoky Mountains National Park?
10 March 2024
The hotel is conveniently located right next to the entrance of the national park, making it an ideal location for exploring.
Is the hotel pet-friendly? I have a medium-sized dog.
15 April 2024
Unfortunately, this hotel does not accept pets at this time.
Are all the rooms in the hotel designated as non-smoking?
20 April 2024
All rooms at the hotel are non-smoking; however, smoking is allowed on the balconies.
What is the current breakfast offering available during the pandemic?
25 May 2024
Breakfast is served as a grab-and-go option, including items like muffins and fruit, in accordance with health guidelines.
What can guests expect to see from their balcony?
01 June 2024
From the balconies, guests will have a view of the river rather than the mountains or other buildings.
Can guests check in before the standard check-in time?
10 July 2024
Early check-in is possible but depends on availability; typically, check-in begins at 3 PM. Feel free to stop by if you arrive earlier.
Are microwaves and refrigerators included in the guest rooms?
15 August 2024
Each room comes equipped with a microwave, mini fridge, and a single-serve coffee maker for guest convenience.
What are the operating hours for the pool?
20 September 2024
The outdoor pool operates from 8 AM to 10 PM.
Is there an elevator available in the hotel?
05 October 2024
Yes, the hotel does have elevators for guest convenience.Next best alternative
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