Loved by Surestay Hotel By Best Western Vientiane guests
Clean rooms
Good location
Good variety
Quiet and peaceful
"Tipsy Elephant [rooftop bar] was good with a sunset view over the river."
Alan from United Kingdom
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"The rooftop bar was the perfect spot to unwind in the evenings without having to leave the hotel-especially appreciated in the summer heat-and the café downstairs made grabbing a morning coffee so convenient."
Jasmin from New Zealand
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"The location is right in spot, close to night market, few restaurants, grocery shops."
Ahmed from Saudi Arabia
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Accommodation
SureStay Hotel by Best Western Vientiane offers 68 rooms that are well-equipped for both leisure and business travelers. The 4 room categories include Superior Rooms, Deluxe Rooms, Executive Rooms, and Suite Rooms, each providing distinct amenities. Every room features free Wi-Fi, flat-screen TVs, and an in-room safe, ensuring a comfortable stay.
Dining
Guests can enjoy all-day dining at the hotel's café located on the 2nd floor. For a more casual experience, Tipsy Elephant is the sky bar on the 10th floor, offering drinks and snacks with views of the Mekong River. This variety of dining options caters to different tastes and preferences.
Wellness
The hotel's spa and massage room provide a space for relaxation and stress relief. Guests can choose from a variety of treatments tailored to individual needs. The fitness center is available for those looking to maintain their workout routine during their stay.
Business Facilities
The hotel includes a modern business corner designed for guests who need professional services. Available amenities include workstations, faxing, and photocopying services. Complimentary Wi-Fi access supports the needs of business travelers.
Location
Situated in the heart of Vientiane, the hotel allows easy access to both business and leisure attractions. Nearby landmarks and local restaurants add convenience to guests' experiences. The central location emphasizes accessibility for all guests.
Highlights
Accommodation: 68 comfortable, contemporary and well-equipped rooms .
Dining: Tipsy Elephant (Sky Bar on the 10th floor) .
Wellness: Spa and Massage .
Business: Business Corner .
“This hotel places you in the heart of Vientiane, near the night market and cultural attractions. The rooftop bar, Tipsy Elephant, stands out with its Mekong River views, and the family-friendly environment makes it a practical choice. I noted the modern business facilities, making it suitable for corporate travelers as well.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Surestay Hotel By Best Western Vientiane offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Twin Room Non-Smoking
2 persons
270 sq. feet
2 Single beds
Air conditioning
room details
Superior King Room Non-Smoking
2 persons
295 sq. feet
1 King-size bed
Air conditioning
room details
Deluxe King Room Non-Smoking
2 persons
345 sq. feet
1 King-size bed
Air conditioning
room details
Executive King Room River View Non-Smoking
2 persons
400 sq. feet
1 King-size bed
Balcony
Air conditioning
room details
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Facilities
Surestay Hotel By Best Western Vientiane offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.7/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Room features
Air conditioning
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities
Media
AM/FM alarm clock
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Dining Onsite
At SureStay Hotel by Best Western Vientiane, the Tipsy Elephant offers a delightful fusion of local flavors and international dishes in a modern, family-friendly setting. Guests can unwind with refreshing drinks and delectable snacks while soaking in stunning views of the Mekong River, making it an inviting spot for both relaxation and culinary exploration.
Tipsy Elephant
American, Local, Asian, International
Ambiance
Modern, family-friendly rooftop bar with mesmerizing views of the Mekong River
Key Offerings
Specializes in diverse culinary choices, perfect for dinners as the sun sets. A great spot for cool cocktails and in-house bar snacks creates a perfect atmosphere for relaxation after a long day.
A historic stupa with a rich legend. This black stupa is a significant cultural symbol in Vientiane, surrounded by lush greenery.
Wat Ho Phra Keo
20 minutes' walk
Once a royal temple, this site showcases remarkable Lao architecture and exquisite artifacts from the Buddhist culture.
Patuxai Monument
30 minutes' walk
An impressive triumphal arch, offering stunning views from the top. Celebrates those who fought for independence.
COPE Visitor Centre
25 minutes' walk
This educational center raises awareness about UXO dangers in Laos and offers unique insights into the country's history.
Vientiane City Tour
10 minutes' drive
A guided tour showcasing Vientiane's cultural heritage, perfect for families and business travelers alike. Advance booking recommended.
Yoga Classes at Khop Chai Dee
10 minutes' walk
Relaxing yoga sessions designed for all levels. Find zen in a tranquil environment, with options for daily classes.
Cycling along the Mekong River
10 minutes' drive
Rent a bike and enjoy scenic views along the Mekong. Perfect for thrill-seekers wanting to explore the area actively.
Common Grounds Cafe and Bakery
1 minute' walk
A cozy cafe known for its delicious coffee and pastries. A great spot for breakfast or a light meal, catering to vegetarian diets.
Nazim Restaurant Indian Halal Food
25 minutes' walk
Authentic Indian cuisine served in a vibrant setting. Signature dishes include biryani and various vegetarian options. Reservations advised.
Makphet
4 minutes' walk
Enjoy local Lao dishes in a socially-conscious restaurant. Popular for its fresh ingredients and community support efforts.
Billabong Sports Bar & Grill
1 minute' walk
A lively sports bar offering a relaxed atmosphere with large screens for live sports. Enjoy casual dining with friends or family.
Nam Phou Fountain
11 minutes' walk
A central gathering point with nightly musical fountain shows, surrounded by cafes. A family-friendly atmosphere in the heart of Vientiane.
Getting around
City Centre
Vientiane16 min
·
4300 ft
Airports
Wattay International Airport (VTE)8 min
·
3.1
mi
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Property information and rules
Check-in
from 14:00-23:30
Check-out
from 06:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A continental breakfast is served at affordable prices.
Pets
Pets are not allowed.
Languages
Laotian, Thai
Number of floors:
10
Number of rooms:
68
Reviews and Ratings
Feedback about Surestay Hotel By Best Western Vientiane from previous guests about their experience.
Review score
Based on 116 verified reviews
8.5/10
Great
89%
Recommend
Breakfast
8.2/10
Cleanliness
9.0/10
Comfort
9.1/10
Facilities
8.7/10
Free Wi-Fi
9.1/10
Location
9.2/10
Paid Wi-Fi
7.5/10
Staff
9.0/10
Value for money
8.5/10
Pros
Central location
Spacious room
Helpful staff
Awesome view
Well-equipped fitness room
Cons
Damp smell
Cold breakfast
Slow internet
Noisy bar
Guest reviews
based on 239 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Surestay Hotel By Best Western Vientiane
Is it possible to arrange an express train from Vientiane to Prabang through the hotel, and how reliable are these services?
5 December 2024
Train ticket arrangement is not offered at this hotel. However, the nearby Memory Hotel provides this service, and it's advisable to contact them upon arrival for more information.
Are there any smoking rooms available, and is airport pickup offered for guests arriving from Vietnam?
15 January 2025
While smoking is not permitted in rooms, smoking is allowed on balconies. Airport pickup is available at the cost of USD40 Net per way.
Can travelers expect refrigerators in the guest rooms during their stay?
22 February 2025
Yes, all rooms are equipped with refrigerators for your convenience.
Does the fitness center come equipped with functional treadmill machines?
10 March 2025
Yes, the fitness center has three treadmill machines along with other gym equipment for a comprehensive workout.
Is it possible to securely store luggage at the hotel while away on a short trip to Luang Prabang?
25 April 2025
Luggage storage is available, and bags can be retrieved upon returning by contacting the front desk.
What are the transportation options for a group of 10 guests, and what are the associated costs?
10 May 2025
Transportation service for a group of 10 can be arranged by van at a cost of USD35 per way.
Are hair dryers available in the guest accommodations?
30 June 2025
All rooms are equipped with hair dryers for guest use.
What is the cost of the airport shuttle service for arriving guests?
20 July 2025
The airport shuttle service is priced at USD15 per way.
Are pets allowed in the hotel accommodations?
15 August 2025
Unfortunately, pets are not permitted on the property.
Can guests unwind at a spa or wellness facility during their stay?
5 September 2025
Yes, there is a spa and massage room available for guests to relax and rejuvenate.
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