Surestay Hotel By Best Western Santa Cruz, Santa Cruz
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Key details
About the Hotel
516 Water Street, Santa Cruz, 95060-4113,
-
Close to the beach
Nice
6.8
6.7
/10
2.7
3.1
/5
Loved by Surestay Hotel By Best Western Santa Cruz guests
Friendly staff
Clean rooms
Warm pool
Good breakfast
"The breakfast was excellent for the price with fresh juice, pastry's, toast, eggs, fruit, cereals and even waffles which were really good."
Brandon from United Kingdom
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"Liked that it was super close to the boardwalk and I'm walking distant to many food spots coffee shops and also about 6 minutes from a super cute shopping center"
Abby from United States
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"Comfortable beds, clean room with everything we needed."
Terje M
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Rooms: Amenities Provided
SureStay Hotel by Best Western Santa Cruz offers rooms with air conditioning, complimentary WiFi, and desk chairs. Each room provides a cable TV and tea/coffee maker. Guests can make use of in-room refrigerators and microwaves. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Private bathrooms include deep soaking bathtubs and complimentary toiletries. The quadruple room features a wardrobe, heating, a flat-screen TV with cable channels, and 2 beds.
Dining: Complimentary Breakfast
Guests at SureStay Hotel by Best Western Santa Cruz can enjoy a complimentary continental breakfast and USA Today Newspaper. Start your day with fresh fruit, danish, or a waffle. Guests can enjoy a hot cup of coffee or tea, or a refreshing glass of juice.
Leisure: Hotel Amenities
Recreational amenities feature a seasonal outdoor pool. Guests can take advantage of recreation opportunities. A television is available in the lobby. The area offers water adventures, such as sailing, and activities like golfing. The area's natural beauty can be seen at Monterey Bay and Henry Cowell Redwoods State Park.
Location: Santa Cruz
SureStay Hotel by Best Western Santa Cruz is in Westside Santa Cruz. It is 15 minutes' walk from many shops and restaurants. DeLaveaga Park is 1.5 km away, and Santa Cruz Beach Boardwalk is 2.5 km away. The Santa Cruz Wharf is 2 km away, while Well Within Spa is 1 km away. Mission Santa Cruz is 1 km away, and Shopper's Corner is 0.3 km away. The Santa Cruz Museum of Natural History is 2.5 km away, and the Museum of Art and History is 1.5 km away. Neary Lagoon Park is 2 km away. The University of California, Santa Cruz is 15 minutes' drive from the property. Mineta San Jose International Airport is 55 km away.
Services: Hotel Services
This smoke-free hotel provides amenities like free breakfast and dry cleaning/laundry services. Featured amenities include a business center and express check-out. Guests will find a 24-hour front desk. Free WiFi is available in public areas. AAA approved. Up to two children under 13 years stay for free. One child under 2 years stays for free. This property is managed by a professional host.
“Based on what I've gathered, this property may not be the best choice for families seeking a worry-free stay. Cleanliness appears to be a recurring concern, and the overall environment seems to lack a sense of security and comfort. While the manager may be helpful at times, the inconsistencies in service and reported issues raise doubts about the value offered.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Surestay Hotel By Best Western Santa Cruz offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Non-Smoking or Ground Floor
2 persons
28 sq. feet
1 King-size bed
Air conditioning
room details
Queen Room Roll Shower Disability Access
2 persons
28 sq. feet
1 King-size bed
Air conditioning
room details
King Room Non-Smoking
2 persons
28 sq. feet
1 King-size bed
Air conditioning
room details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Surestay Hotel By Best Western Santa Cruz offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.0/10Review score
General
No smoking on site
Parking
24-hour reception
Security
Vending machines
Ice machine
Multilingual staff
Smoke detectors
Key access
Business
Fax/Photocopying
Spa & Leisure
Outdoor heated swimming pool
Seasonal outdoor pool
Beach access
Room features
Air conditioning
Heating
Media
AM/FM alarm clock
Show more
Surestay Hotel By Best Western Santa Cruz Location
516 Water Street, Santa Cruz, 95060-4113,
Explore Santa Cruz
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Santa Cruz Mission State Historic Park
14 minutes' walk
Historic site showcasing California's mission history, featuring gardens and museum exhibits. Ideal for a cultural visit.
Museum of Art and History
20 minutes' walk
Local art and history collections housed in a historic library. Offers various exhibits and occasional free admission days.
Santa Cruz Wharf
25 minutes' walk
Scenic wharf with restaurants, shops, and sea views. Perfect for marine wildlife spotting or leisurely strolls.
Santa Cruz Beach Boardwalk
35 minutes' walk
Classic amusement park featuring rides and games by the beach. Great for families seeking fun and relaxation.
Well Within Spa
15 minutes' walk
Full-service spa offering massages and wellness treatments. Perfect for relaxation and rejuvenation after a long day.
Santa Cruz Harbor
30 minutes' walk
Public harbor offering kayaking and paddleboarding rentals. Ideal for adventure seekers looking to enjoy water sports.
San Lorenzo River Parkway Trestle Trail
15 minutes' walk
Scenic trail perfect for walking and biking along the riverbank, offering picturesque views of nature and wildlife.
Marianne's Ice Cream
6 minutes' walk
Local favorite for delicious, handmade ice cream with unique flavors. A must-visit treat for ice cream lovers.
Taqueria Jalapenos y Pupuseria
4 minutes' walk
Casual eatery serving authentic Mexican and Salvadoran dishes. Known for its vibrant atmosphere and flavorful meals.
Jack in the Box
4 minutes' walk
Fast-food chain offering a variety of burgers and chicken options. Convenient and budget-friendly for quick bites.
Taqueria Vallarta
13 minutes' walk
Popular spot for satisfying Mexican fare with vegetarian options. Relaxed vibe ideal for casual dining.
Abbott Square
10 minutes' walk
Community park featuring local art, food vendors, and live events. Family-friendly space with regular entertainment.
Pacific Garden Mall
20 minutes' walk
Vibrant shopping and dining area with local boutiques and eateries. Often hosts street performances and gatherings.
Getting around
City Centre
Santa Cruz 14 min · 3700 ft
Airports
Mineta San Jose International (SJC) 79 min · 32.6 mi
Monterey Peninsula (MRY) 100 min · 41.3 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 08:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices.
Pets
Pets are not allowed.
Languages
Spanish, Hindi
Number of rooms:
50
Former name
Ramada Limited Santa Cruz
Reviews and Ratings
Feedback about Surestay Hotel By Best Western Santa Cruz from previous guests about their experience.
Review score
Based on 268 verified reviews
6.2 /10
Nice
51 %
Recommend
Breakfast
6.5/10
Cleanliness
7.3/10
Comfort
7.4/10
Facilities
7.0/10
Free WiFi
8.0/10
Location
7.8/10
Paid Wi-Fi
8.4/10
Staff
7.5/10
Value for money
7.2/10
Pros
Comfortable beds
Many channels
Easy checkin
Cons
Dirty rooms
Cigarette smoke
Poorly remodeled
Guest reviews
based on 356 reviews
6.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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