Sure Hotel By Best Western Hilden-Duesseldorf, Hilden ➤ Reviews, Rooms & Prices 2026

Name: Sure Hotel By Best Western Hilden-Duesseldorf, Hilden
Address: Schwanenstrasse 27, Hilden, North Rhine-Westphalia, 40721
Price range: US$110+
Rating: 8.0

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Sure Hotel By Best Western Hilden-Duesseldorf Room photo

Sure Hotel By Best Western Hilden-Duesseldorf Exterior photo

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Key details

About the Hotel

Schwanenstrasse 27, Hilden, 40721

Close to the Reformation Church Hilden

Great

8.0

7.8

/10

2.6

Loved by Sure Hotel By Best Western Hilden-Duesseldorf guests

Charming host

Renovated ground floor

Delicious breakfast

Clean bathroom

"Hotel quite clean, with rewamped reception and restaurant/bar."

Spacewil from France

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"Location is near to town."

Shalene from Malaysia

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"Simple, good location, onsite parking, great value for your money"

Katrin

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4-star hotel in Hilden near Düsseldorf with exceptional business amenities

Location

Sure Hotel By Best Western Hilden-Duesseldorf is positioned in the center of Hilden, providing easy access to Düsseldorf, Cologne, and Wuppertal. Convenient transport connections allow quick travels across the Rhineland region. Guests can explore local attractions and cultural landmarks, ensuring a varied itinerary.

Rooms

The hotel offers 93 rooms and suites, including Business suites with dedicated workspaces. Accommodations cater to both leisure and business travelers, featuring bright furnishings and modern amenities. Guests can choose from Bestprice and Comfort rooms, with selections overlooking either the street or the serene courtyard.

Dining

Dining options include a hearty breakfast buffet complemented by a variety of regional and international dishes at the à la carte restaurant. Guests can enjoy flexible meal choices, including smaller portions and a two- or three-course Happy Dinner menu. The hotel bar serves various beverages, providing a relaxing ambiance to unwind.

Business Facilities

Sure Hotel By Best Western Hilden-Duesseldorf excels in catering to business needs with eight modern meeting rooms equipped with the latest conference technology. Dedicated event support is available to ensure seamless organization for seminars and business events. A Business Corner with Internet access enhances productivity during stays.

Family-Friendly Amenities

The hotel accommodates families with child-friendly facilities and offers promotions for children, including free stays for kids up to 11 years in a parent's room. Dining options also have special menus designed for younger guests. The surrounding area features attractions like indoor karting and the Neanderthal Museum, making it an engaging choice for families.

Highlights

Location: Hilden city centre, exceptional transport connections

Rooms: 93 rooms and Business suites

Dining: Happy Dinner & à la carte restaurant

Business: Eight event rooms with modern technology

Family-Friendly: Free stays for kids, child-friendly menus

“Sure Hotel By Best Western in Hilden strikes me as a reliable choice, particularly for those needing convenient access to both Düsseldorf and Cologne. The recent renovations to the lobby and breakfast area suggest a commitment to modern comfort, and while some may find the rooms a touch dated, the cleanliness seems to be a consistent high point. Overall, it appears to offer a balanced experience, especially suitable for business travelers or families seeking a functional and well-maintained base.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.7/10Review score

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Highlights from guests

DiningBreakfast Quality

The breakfast was very good, although there were not a lot of options, but I loved the quality overall.

Carlos from Spain

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Guest ParkingParking Convenience

Parking was convenient. I parked at the hotel with no hassle. I will definitely stay here again.

Jean from France

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BedroomComfort Defined

The beds and pillows were comfortable. After a long journey, it was perfect for relaxing and sleeping well.

Kenzo from Japan

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Media & EntertainmentEnglish TV

The TV had a few English channels. It was a nice surprise to watch the news and relax in my language.

John from United Kingdom

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Select your room type

Sure Hotel By Best Western Hilden-Duesseldorf offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Single Room
2 persons
18 sq. feet
1 Single bed
room details
Comfort Single Room Quiet Location
2 persons
18 sq. feet
1 Single bed
room details
Comfort Double Room Quiet Location
2 persons
23 sq. feet
1 Double bed
room details

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Check-in/ Check-out

Facilities

Sure Hotel By Best Western Hilden-Duesseldorf offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Hiking
Cycling
Golf course

Services

Pet amenities available
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's menu

Spa & Leisure

Sun terrace

Room features

Heating
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Media

Direct dial telephone
AM/FM alarm clock

Dining Onsite

Amber's at Sure Hotel By Best Western Hilden-Dusseldorf invites guests to indulge in a delightful blend of German and European cuisines, served in a modern and inviting atmosphere. Enjoy meals al fresco on the terrace during pleasant weather, making every dining experience a refreshing one.

Amber's
German and European
Ambiance
Modern dining space with a cozy terrace for outdoor enjoyment
Key Offerings
A menu featuring vegetarian and gluten-free options, along with a Junior Menu and Happy Dinner choices for children; light dishes perfect for conferences
Reservation
Reservations recommended
Open for dinner Monday to Thursday and Saturday from 18:00 to 21:00

Sure Hotel By Best Western Hilden-Duesseldorf Location

Schwanenstrasse 27, Hilden, 40721

Explore Hilden

Activities, Dining & Entertainment Near Sure Hotel Hilden-Dusseldorf

St. Jacobus

8 minutes' walk

A stunning historic church featuring beautiful architecture and significant artwork, providing insights into Hilden's rich heritage.

Benrath Palace

10-minute drive

This Baroque palace offers elegant gardens and a museum showcasing the history of the property and the region.

Vabali Spa

5-minute drive

A luxurious wellness retreat featuring saunas, pools, and relaxation areas, perfect for solo relaxation or couples' retreats.

Ohligser Heide

9-minute drive

A vast nature reserve ideal for hiking and biking, providing scenic views and a chance to connect with nature.

Landpartie im Fachwerk

1 minute' walk

Enjoy traditional German cuisine in a cozy atmosphere, featuring seasonal specialties and local ingredients.

Thirty Five Burger

2 minutes' walk

A casual spot known for gourmet burgers, offering a variety of toppings and sides in a relaxed setting.

Theater Hilden

5-minute drive

A local theater showcasing a range of performances including drama, music, and comedy, suitable for all ages.

Brewery Hilden

5-minute drive

Experience local craft beers and lively atmosphere with regular events including live music and beer tastings.

Getting around

City Centre
Hilden 4 min · 1000 ft
Airports
Dusseldorf (DUS) 44 min · 18.1 mi
Koln/Bonn (CGN) 59 min · 24.2 mi
Train
Hammerstein 20 min · 8.3 mi
Sonnborner Straße 21 min · 8.6 mi
Underground
D-Vennhauser Allee 11 min · 4.3 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 17 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Turkish

Year renovated:

2012

Number of floors:

Number of rooms:

Former name

Amber Hotel Hilden

Reviews and Ratings

Feedback about Sure Hotel By Best Western Hilden-Duesseldorf from previous guests about their experience.

Review score

Based on 408 verified reviews

7.8 /10

Very good

84 %

Recommend

Breakfast

7.9/10

Cleanliness

8.4/10

Comfort

8.2/10

Facilities

7.9/10

Free WiFi

8.3/10

Location

8.7/10

Paid Wi-Fi

6.5/10

Staff

8.8/10

Value for money

8.1/10

Pros

Friendly staff

Clean hotel

Big room

Good shower

Nice seating area

Cons

Traffic noise

Small bed

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Questions of the users

About Sure Hotel By Best Western Hilden-Duesseldorf

Are kettles or coffee machines available in the hotel rooms?

22 February 2024

Only the business rooms come equipped with a coffee machine. Kettles can be requested at the reception desk.

Is it possible to check in earlier than the standard time of 3 p.m.?

15 March 2024

Early check-in is subject to availability, and rooms are guaranteed to be ready from 3 p.m. onwards.

What complimentary item is offered for direct bookings?

30 April 2024

For those who book directly, a free gift is provided, which can be a refreshing drink for the night, an after-work drink at the bar, or a delightful regional surprise.

Are there parking facilities available at the hotel?

10 May 2024

Yes, there are parking spaces available, including reservable spots in the underground car park.

Does the hotel cater to families with children?

5 June 2024

Yes, the hotel is family-friendly, offering amenities for children, and children up to 11 years stay for free in their parents' room.

Is breakfast included in the room rate?

20 June 2024

Yes, a rich and varied breakfast buffet is included with every stay.

Are there options for hosting meetings or conferences at the hotel?

12 July 2024

The hotel has well-equipped meeting rooms suitable for various events, supported by catering options tailored to your needs.

Can guests request a late check-out?

25 August 2024

Yes, guests can request a late check-out, subject to availability.

What recreational activities are available in Hilden?

14 September 2024

Hilden offers various recreational activities, including boating on the Rhine, exploring local parks, and visiting family-friendly attractions such as go-kart tracks.

Are there dining options available at the hotel?

18 October 2024

Yes, the hotel features a restaurant offering a range of regional and international cuisine, as well as special meal packages for lunch and dinner.