Sugar Mill Hotel, Great Carrot Bay ➤ Reviews, Rooms & Prices 2026

Name: Sugar Mill Hotel, Great Carrot Bay
Address: Sugar Mill Hotel Apple Bay, Great Carrot Bay, Tortola
Price range: US$399+
Rating: 9.5

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Sugar Mill Hotel Great Carrot Bay Exterior photo

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Key details

About the Hotel

Sugar Mill Hotel Apple Bay, Great Carrot Bay

Close to the beach

Perfect

9.5

/10

4.8

4.7

Loved by Sugar Mill Hotel guests

Relaxing atmosphere

Comfortable rooms

Excellent service

Gourmet restaurant

Private balconies

Included excursions

"The food is the best food we've had in the BVIs."

Alana from United States

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"The bathroom in our room 134 had been renovated and had a Japanese toilet, I'm saddened to now be home with a non heated toilet seat, feeling like an absolute peasant."

AngeLoughran from Spain

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"Great location on a pristine private beach, very laid back, roomy accommodations with nice amenities and newly remodeled bathrooms."

Stephanie from United States

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4-star boutique hotel in Great Carrot Bay

Accommodation

Sugar Mill Hotel offers 24 unique rooms distributed across 8 distinct buildings, creating a village-like atmosphere. All accommodations boast breathtaking sea views and provide private entrances, allowing guests their own intimate space. Room types include Deluxe, Prestige, Signature, Caribbean Cabin Suites, and the romantic Honeymoon Cottage, each recently refurbished with modern amenities.

Dining

The hotel features two renowned restaurants: the Sugar Mill Restaurant, famous for fine dining, and Tramonti, located right on the water. The culinary experience includes locally sourced ingredients and a menu that showcases gourmet dishes and regional specialties. Guests enjoy dining without additional charges as part of the all-inclusive package.

Location

Situated in Great Carrot Bay on Tortola's Emerald Coast, Sugar Mill Hotel is surrounded by lush tropical gardens and scenic ocean views. The hotel lies close to the local beach and offers direct access to one of the British Virgin Islands' most pristine waterfronts. The location provides guests with opportunities to explore nearby attractions and breathtaking shorelines.

Wellness

Sugar Mill Hotel includes a cozy spa that offers an array of massage and treatment options for guests seeking relaxation. Treatments include body wraps, scrubs, and therapeutic bodywork, tailored to enhance the wellness experience. The spa is conveniently located across from the pool area, allowing easy access for guests.

Activities

Guests enjoy a wide range of activities, including snorkeling, wave boarding, and relaxing at the private beach across the street. The hotel's all-inclusive package allows access to guided tours, fishing trips, and sailing excursions to discover the beauty of the surrounding islands. Evening entertainment options include cocktails on the beach and dining experiences under the stars.

Highlights

Rooms: 24 unique rooms with sea views

Dining: Sugar Mill Restaurant & Tramonti

Location: Emerald Coast with direct beach access

Wellness: Cozy spa with diverse treatments

“In my opinion, this is a boutique destination distinguished by its setting within a historic sugar mill. I admire the all-inclusive options that highlight top-shelf cocktails and refined dining. Near the serene Emerald Coast, the hotel offers both private beach access and personalized adventure planning, which I consider a major convenience.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.4/10Review score

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Highlights from guests

BathroomSpa-Like Bath

The bathroom featured rainfall showers and Molton Brown toiletries. The soaking tub was a perfect touch.

Olivia from Canada

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DiningGourmet Paradise

The seaside restaurant had a wood-fired pizza oven. Every dish was perfectly paired with wine.

Carlos from Spain

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Room FeaturesOcean Views!

Our room included a private balcony overlooking the bay. The view was simply breathtaking.

Mei from China

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BedroomDreamy Slumber

The bedroom included a plush king-size bed and high-quality linens. We slept soundly every night.

Anders from Sweden

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Select your room type

Sugar Mill Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double or Twin Room Sea View

2 persons

40 sq. feet

1 King-size bed

Air conditioning

Balcony

room details

King Room Sea View

2 persons

40 sq. feet

1 King-size bed

Air conditioning

Balcony

room details

Price and Room Availability Calendar

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September 2026 - September 2027

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Check-in/ Check-out

Facilities

Sugar Mill Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.3/10Review score

General

Non-smoking rooms
Parking
Safe deposit box
Concierge desk
No pets allowed
Security
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Wind surfing
Diving
Snorkelling
Canoeing
Darts
Fishing

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

Restaurant
Poolside snack bar
Picnic area/ Tables
Packed lunches
Special diet menus

Children

Board games

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Beauty treatment

Room features

Free Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Sugar Mill Hotel Location

Sugar Mill Hotel Apple Bay, Great Carrot Bay

Explore Great Carrot Bay

Experience Apple Bay

Cappoons Bay

9 minutes' walk

Picturesque bay known for its stunning views and tranquility, perfect for relaxing and enjoying nature.

Long Bay Beach

20 minutes' walk

Beautiful sandy beach ideal for sunbathing, swimming, and water activities, featuring local vendors along the shore.

Callwood Distillery

35 minutes' walk

Historic rum distillery offering guided tours and tastings that showcase the unique local liquor-making tradition.

Snorkeling Adventures

5-minute drive

Thrilling snorkeling opportunities around nearby coral reefs. Equipment rentals and guided tours available seasonally.

Yoga Classes

10-minute drive

Relaxing yoga sessions on the beach, providing a serene atmosphere for mindfulness and wellness enthusiasts.

Sebastian's Seaside Grille

9 minutes' walk

Casual seaside dining with Caribbean cuisine. Enjoy fresh seafood with stunning ocean views. Reservations recommended.

Rum & Carib

5-minute drive

A lively eatery with a mix of local and international dishes. Known for its rum cocktails and vibrant atmosphere.

Quito's Gazebo

40 minutes' walk

Live music venue featuring local bands and Caribbean music. Known for its fun vibe and weekly events open to all ages.

Fort Recovery

35 minutes' walk

Historic site with cultural significance, offering occasional outdoor movie nights and cultural festivals during summer.

Getting around

City Centre
Great Carrot Bay 4 min · 1000 ft
Airports
Tortola West End SPB (TOV) 27 min · 11.1 mi
Terrance B. Lettsome International (EIS) 32 min · 13.1 mi

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Property information and rules

Check-in

from 15:00-22:00

Check-out

from 08:00-12:00

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about Sugar Mill Hotel from previous guests about their experience.

Review score

Based on 223 verified reviews

9.6 /10

Perfect

95 %

Recommend

Breakfast

10.0/10

Cleanliness

9.3/10

Comfort

9.6/10

Facilities

9.3/10

Free WiFi

9.5/10

Location

9.4/10

Staff

9.9/10

Value for money

8.4/10

Pros

Friendly staff

Excellent food

Relaxing stay

Easy car rental

Breathtaking views

Cons

Hilly property

Small beach

Limited drink selection

Poor parking

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Questions of the users

About Sugar Mill Hotel

Are there any transportation options available for getting to and from the airport?

10 November 2024

There is no shuttle service between the hotel and the airport. Guests may arrange for taxi services at the airport or ferry terminal.

Is the stay at Sugar Mill Hotel fully inclusive?

22 October 2024

The hotel primarily offers a room and breakfast plan, with an optional all-inclusive add-on available upon check-in, pricing $350 per couple per night, or $300 per couple per night for stays of 7 or more nights.

Does the hotel have vegetarian dining options at the restaurant?

5 December 2024

Yes, the restaurant accommodates vegetarian diets, offering a menu without meat or fish upon request.

What does the all-inclusive package cover?

18 January 2025

The all-inclusive package includes accommodation, all meals and drinks, airport transfers, and two excursions.

Are fitness facilities available at the hotel?

3 February 2025

There is no fitness center on the property. However, a variety of activities, such as snorkeling and kayaking, can be enjoyed nearby.

What is the beach access like from the hotel?

20 February 2025

The Sugar Mill Hotel features a private beach directly in front of the property, accessible within a minute or two from the rooms.

What is the hotel's smoking policy regarding public areas and accommodations?

12 March 2025

BVI law prohibits smoking in public areas, including restaurants and hotels.

How many rooms does the hotel offer for guests?

14 April 2025

The Sugar Mill Hotel features a total of 22 rooms available for booking.

What is the hotel's cancellation policy?

30 April 2025

A deposit of 50% is required at the time of booking. The remaining balance is due 30 days prior to arrival. Please note that deposits are refundable if canceled 30 days before the arrival date, minus the charge for the first night's stay.