"I asked for a walk in shower, which I got ??with a lovely view over te Mississippi."
Cathy from Australia
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"The room was quite big with a splendid view."
Claudia from Romania
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"Recommend getting the king room with floor to ceiling window with city view!"
Linda from United States
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Rooms and Suites
Sheraton New Orleans Hotel has rooms and suites with plush bedding, workspaces, and floor-to-ceiling windows. Views include the French Quarter and the Mississippi River. Comforts include air conditioning, safes, and premium bedding.
Dining and Drinks
The hotel features Roux Bistro, serving New Orleans breakfast and Cajun/Creole cuisine. The Pelican Bar offers drinks and bar food until late, reminiscent of a French Quarter courtyard. A Starbucks(R) café is located in the lobby. Room service is available. Free continental breakfast, hors d'oeuvres, and beverages are offered in the Club Lounge on the 42nd floor.
Leisure and Facilities
Facilities include a gym and a swimming pool. Live jazz music is available at Jazz at the Blue Dog in the Rodrigue Gallery on Friday and Saturday nights. The hotel has 105,000 square feet of venue space, including ballrooms. Guests have access to a Business Center on the third floor. There is also a gift shop.
Location and Access
The hotel is steps from Bourbon Street and near the Ernest N. Morial Convention Center and Caesars Superdome. Nearby attractions include the Warehouse art district, the Aquarium of the Americas, Bourbon Street, and shopping centers like Riverwalk Marketplace and Canal Place. The Audubon Aquarium of Americas is 6 blocks away. Union is 1.5 km away and New Orleans Lakefront is 15 km away. The closest airport is New Orleans Lakefront Airport (NEW), approximately 10.0 miles away. Landmarks nearby include Cabildo (0.5 km), The National WWII Museum (1 km), and French Market (1 km).
Services Available
The hotel provides a 24-hour front desk, facilities for disabled guests, express check-in/check-out, and luggage storage. Wi-Fi is available in public areas. A mobile key is available, as well as a digital check-in service request. Valet parking is available for a fee, with electric car charging available. The hotel has elevators. Multilingual staff speaks English, Spanish, French, and Vietnamese. Free Wi-Fi is available to Marriott Bonvoy members who book direct.
“Sheraton New Orleans Hotel places you squarely in the action, mere steps from the French Quarter. I see this as a solid choice for business travelers, given its extensive meeting space. The rooftop pool certainly adds appeal, though be warned: breakfast might be best enjoyed elsewhere.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Sheraton New Orleans Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Traditional Guest room 1 King
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Heating
room details
City View Guest room 1 King
2 persons
32 sq. feet
1 King-size bed
City view
Air conditioning
Heating
room details
Club level Guest room 2 Double
2 persons
32 sq. feet
2 Double beds
Air conditioning
Heating
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Sheraton New Orleans Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Rooftop pool
Sun loungers
Live entertainment
Leisure/ TV room
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At the Sheraton New Orleans Hotel, a delightful array of dining options await, showcasing the rich culinary heritage of the region. Guests can indulge in vibrant Cajun and Creole flavors or enjoy a cozy coffee break, all while soaking in the unique New Orleans atmosphere.
Roux Bistro - Temporarily Closed
Cajun/Creole
Ambiance
Traditional New Orleans setting with a touch of the French Quarter.
Key Offerings
Classic breakfast dishes and authentic Cajun/Creole cuisine that reflect the spirit of New Orleans.
Reservation
Not needed.
Breakfast and lunch, 6:30 AM - 2:00 PM daily.
Starbucks
American
Ambiance
Family-friendly coffee bar with a warm, inviting atmosphere.
Key Offerings
Freshly brewed coffee, light snacks, and pastries to kickstart the day.
Reservation
Not needed.
Open for breakfast and lunch, 6:00 AM - 1:00 PM daily.
Pelican Bar
Bar food and drinks
Ambiance
Courtyard-inspired with lush landscaping and a charming tiered fountain.
Key Offerings
Casual drinks, bar snacks, and menu offerings from Roux Bistro, perfect for evening relaxation.
Reservation
Not needed.
Open late into the evening.
Sheraton New Orleans Hotel Location
500 Canal Street, New Orleans, 70130,
Explore New Orleans
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Audubon Aquarium of the Americas
7 minutes walking
Aquarium featuring diverse marine life and interactive exhibits. Great for families and nature lovers.
The National WWII Museum
15 minutes walking
Comprehensive museum detailing WWII history with unique exhibits and guided tours available.
Jackson Square
11 minutes walking
Historic park surrounded by artists and performers, featuring the iconic St. Louis Cathedral.
Bourbon Street
14 minutes walking
Famous for nightlife and live music, this iconic street showcases New Orleans' vibrant culture.
Riverboat Cruise
15 minutes walking
Scenic cruises along the Mississippi River, ideal for couples and groups. Reservations recommended.
Yoga in the Park
11 minutes walking
Relaxing yoga sessions at Jackson Square, promoting wellness and tranquility in an outdoor setting.
Biking through the French Quarter
10 minutes driving
Bike rentals available near the hotel for exploring the historic streets. Great for adventure seekers.
The Ruby Slipper Cafe
2 minutes walking
Casual spot for Southern breakfast specialties, known for their brunch menu and cozy ambiance.
Creole House Restaurant & Oyster Bar
1 minute walking
Authentic Creole cuisine with fresh seafood and a lively atmosphere. Perfect for casual dining.
Acme Oyster House
5 minutes walking
Iconic seafood eatery famous for their oysters and casual vibe; reservations encouraged for larger parties.
Harrah's Casino New Orleans
5 minutes walking
Vibrant casino offering gaming, dining, and entertainment options. Suitable for adults seeking nightlife.
Frenchmen Street
15 minutes walking
Famous for live music venues and vibrant nightlife; perfect for enjoying local jazz and blues.
New Orleans Jazz National Historical Park
20 minutes walking
Celebrates jazz music with live performances and exhibits. Family-friendly with cultural significance.
Getting around
City Centre
New Orleans 5 min · 1400 ft
Airports
New Orleans Lakefront (NEW) 20 min · 8.1 mi
Louis Armstrong New Orleans International (MSY) 34 min · 14.0 mi
Train
Union Station 15 min · 4000 ft
New Orleans Train Station 16 min · 4300 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms at .
Breakfast
The hotel offers a full breakfast at the price of USD 28.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Chinese, Vietnamese
Year renovated:
2012
Number of floors:
49
Number of rooms:
1110
Reviews and Ratings
Feedback about Sheraton New Orleans Hotel from previous guests about their experience.
Review score
Based on 1426 verified reviews
7.8 /10
Very good
71 %
Recommend
Breakfast
8.4/10
Cleanliness
8.8/10
Comfort
8.7/10
Facilities
8.6/10
Free WiFi
8.5/10
Location
9.3/10
Paid Wi-Fi
6.1/10
Staff
8.6/10
Value for money
8.0/10
Pros
Friendship bracelet station
Helpful staff
Clean lobby
Cons
Pushy valet
Slow service
Guest reviews
based on 3154 reviews
4/5
based on 1113 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Sheraton New Orleans Hotel
What amenities and benefits are included when booking a room on the Club Level?
20 November 2024
Guests staying on the Club Level have access to the River Club Lounge, which provides an extended continental breakfast, evening hors d'oeuvres, and snacks throughout the day.
What's the difference between deluxe and traditional rooms regarding their location and views?
5 December 2024
Deluxe rooms are situated on higher floors and offer stunning views of either the Mississippi River or the city skyline.
Can you tell me how far the hotel is from Bourbon Street?
28 January 2025
Bourbon Street is only about 240 meters away, which is roughly a 5-7 minute walk from the hotel.
Are there charges for drinks in the Club Lounge and what are the prices?
15 February 2025
Beverage prices in the lounge can vary depending on the selection, with specific charges for wine, beer, and mixed drinks.
Is there an age requirement for checking into the hotel? Can someone who is 18 years old check in?
22 March 2025
A valid picture identification and payment method are required at check-in, and the minimum age for checking in is 18.
What are the daily parking fees at the hotel?
18 April 2025
Parking at the hotel costs $46 per night, plus tax, for valet service.
Does the hotel provide a refrigerator in the room upon request?
3 May 2025
Yes, refrigerators are available upon request at check-in, subject to availability.
Can guests park their vehicles on-site for free?
27 June 2025
The hotel only offers valet parking for a fee, and self-parking options are available at a cost.
Is the pool available for use currently, and are there any health restrictions?
12 July 2025
Currently, the hotel pool is closed. Health restrictions may be in place for social distancing and safety.
What can guests expect to experience at Sheraton New Orleans during their birthday celebrations?
9 August 2025
Guests celebrating their birthdays may receive a special acknowledgment or treat during their stay, creating a memorable experience.
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