Sergei Palace Hotel, Jerusalem ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

13 Heleni Ha-Malka Street, Jerusalem, Israel, 9510112

Close to the Old Town

Great

8.5

8.6

/10

4.7

Loved by Sergei Palace Hotel guests

Hospitable staff
Beautiful garden
Clean room
Amazing experience
Perfect location

"The building is beautiful indeed, the garden in court is excellent."

Schechter from Israel

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"The rooms were good size and very clean, the location was just about 1 mile from the old city."

Yousif from United States

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"Sergei Palace located in the city center of Jerusalem, a few steps from the legendery old city and by itself have a lots of history and stories."

Dotan

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Location

Sergei Palace Hotel is located in the center of Jerusalem, just a one-minute walk from West Jerusalem's city center. The hotel is five minutes away from the Old City, allowing easy access to major attractions. Jaffa Street tram station is only a two-minute walk from the hotel, providing convenient public transport options.

Rooms

The hotel offers various types of accommodations including Deluxe Suites designed to reflect the elegance of imperial Russian style. Each room provides modern comforts such as air conditioning, satellite TV, and unique bathtub designs. Special attention has been given to guests with disabilities, offering spacious rooms tailored for their needs.

Dining

Sergei Palace Restaurant serves both international and traditional Russian cuisine, open seven days a week to cater to guests' culinary preferences. The restaurant emphasizes fresh ingredients and seasonal dishes, enhancing the dining experience. Additionally, the Summer Terrace offers a diverse menu featuring salads, appetizers, main courses, and exotic drinks.

Wellness

The hotel features a sauna, offering an option for relaxation after exploring the city. Guests can take advantage of the beautiful internal garden to unwind in a serene setting. Luggage storage is available, allowing visitors to explore Jerusalem unencumbered.

Business

Sergei Palace Hotel includes a conference center equipped with state-of-the-art audio-visual equipment and high-speed internet. The air-conditioned meeting hall accommodates up to 80 guests, making it suitable for corporate events and seminars. Furthermore, the Summer Terrace can host additional gatherings for over 120 guests.

Highlights

Location: city center of West Jerusalem, 5 minutes from Old City

Rooms: Deluxe Suites with imperial Russian style

Dining: Sergei Palace Restaurant with international and Russian cuisine

Wellness: sauna and beautiful internal garden

Business: conference center for up to 80 guests

“In a busy city, this hotel provides a tranquil retreat with a distinctive European charm, thanks to its recently renovated 19th-century architecture. The attentive staff elevates the experience, while the gardens offer a peaceful escape. Its central location and unique setting make it a standout choice in Jerusalem.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.6/10Review score

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Highlights from guests

Guest ParkingParking included

Having a parking spot within hotel property was really great. Reserving parking free of charge is worth mentioning.

Isaac from Canada

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DiningTasty dishes

Restaurant dishes are interesting. Breakfast in the garden is an amazing experience, with mouthwatering food served to the table.

Chloe from Australia

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Room FeaturesSpacious comfort

The room was huge, clean, and very comfortable, with all the amenities. The VIP suite had a king size bed.

Noah from United Kingdom

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Children's AmenitiesFun for kids

There are evening movies for kids. The children had fun playing hide and seek in the well-kept grounds.

Emma from New Zealand

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Select your room type

Sergei Palace Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

2 persons

260 sq. feet

1 King-size bed

Shower

Heating

room details

Deluxe Twin Room

2 persons

260 sq. feet

1 King-size bed

Shower

Heating

room details

Junior Suite

2 persons

445 sq. feet

1 King-size bed

Heating

Bathtub

room details

Deluxe Suite

2 persons

680 sq. feet

1 King-size bed

Heating

Bathtub

room details

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Facilities

Sergei Palace Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Currency exchange
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Garden area
Massage

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At the Sergei Palace Hotel, indulge in a delightful dining experience featuring local and international cuisines. Guests are invited to relax in inviting spaces, complemented by the lush interior gardens, making each meal a moment to cherish.

Sergei Palace Restaurant

Local and International

Ambiance

Nestled amidst serene interior gardens, the restaurant offers a warm and inviting atmosphere perfect for both casual and elegant dining.

Key Offerings

Featuring a diverse menu that showcases local delicacies alongside international favorites, it is a perfect setting for memorable family dining or intimate gatherings.

Reservation

Reservations recommended

Open seven days a week, allowing for all-day dining experiences.

Sergei Palace Hotel Location

13 Heleni Ha-Malka Street, Jerusalem, Israel, 9510112

Map view

13 Heleni Ha-Malka Street, Jerusalem, Israel, 9510112

City landmarks

Landmark

Western Wall

4300 ft

Church

Church of the Holy Sepulchre

4300 ft

Landmark

Jaffa Gate

4300 ft

Landmark

Old City of Jerusalem

4300 ft

Mosque

Al-Aqsa Mosque

1.3 mi

Museum

Tower of David

4300 ft

Museum

Israel Museum

1.3 mi

Landmark

Damascus Gate

4300 ft

Mosque

Dome of the Rock

1.3 mi

Church

The Garden Tomb

4300 ft

Synagogue

Hurva Synagogue

4300 ft

Landmark

The Western Wall Tunnels

4300 ft

Park

Sacher Park

4500 ft

Landmark

Montefiore Windmill

1.1 mi

Garden

Gethsemane

1.3 mi

Tower

Jerusalem International YMCA

3000 ft

Church

Church of All Nations

1.3 mi

Landmark

Temple Mount

1.3 mi

Church

Dormition Abbey

1.3 mi

Landmark

Dung Gate

1.3 mi

Museum

Rockefeller Archeological Museum

1.3 mi

Church

Church of Saint Anne

1.3 mi

Landmark

Zion Gate

1.3 mi

Nearby

56 King George Street

The Great Synagogue

1500 ft

Shopping Area

Mamilla Mall

1500 ft

Museum

Time Elevator Jerusalem

1500 ft

Square

Ben Yehuda Street

1500 ft

Paratroopers Road #3

Pontifical Institute Notre Dame of Jerusalem Center

1700 ft

Museum

Museum of Underground Prisoners

1500 ft

Museum

The Friends of Zion Museum

1500 ft

Restaurants

Pergamon Restaurant

400 ft

7 Heleni ha-Malka

Tmol Shilshom Cafe

1100 ft

5 Yo'el Moshe Salomon

Coffee Bean Cafe

900 ft

34 Yaffo Street

Cafe Hillel

800 ft

Hillel Street

Burgers bar

800 ft

Rehov Etz Hayyim 68 Mahane Yehuda Market

R&R Diner

800 ft

Rehov Yafo 33

Dolphin Yam

1500 ft

9 Shimon Ben Shetach str.

Barood

1200 ft

Yafo St 31

Explore Jerusalem

Explore Jerusalem's Highlights

Western Wall

16-minute walk

Significant religious site and historical landmark, known for its spiritual ambiance and wall prayers.

Old City of Jerusalem

16-minute walk

Vibrant, historic area with diverse cultures, narrow streets, and key religious sites, offering a glimpse into history.

Israel Museum

25-minute walk

Renowned museum showcasing Jewish history, archaeology, and art, with special exhibitions and impressive collections.

Church of the Holy Sepulchre

16-minute walk

Major pilgrimage site believed to be the location of Jesus' crucifixion and burial, rich in history and architecture.

Hiking in the Judaean Desert

30-minute drive

Adventure seekers can enjoy hiking trails with stunning desert views and historical significance; rentals available.

Yoga at Independence Park

6-minute walk

Relaxing yoga sessions in a beautiful park setting, great for unwinding amidst busy city life. Classes available.

Visit Mamilla Mall

6-minute walk

Modern shopping and dining experience with outdoor spaces, boutiques, and eateries; perfect for leisure and family time.

Pergamon Restaurant

2-minute walk

Charming eatery serving local and Mediterranean dishes; known for its fresh ingredients and warm ambiance.

Tmol Shilshom Cafe

4-minute walk

Cozy cafe known for its literary vibe, offering unique dishes and an extensive selection of teas and coffees.

Burgers Bar

3-minute walk

Casual spot specializing in gourmet burgers with various toppings, popular among locals and tourists alike.

Ben Yehuda Street

6-minute walk

Lively pedestrian street featuring shops, cafes, street performers, and vibrant nightlife, perfect for all ages.

Time Elevator Jerusalem

6-minute walk

Unique multimedia experience showcasing Jerusalem's history; engaging for families and those looking for educational fun.

Getting around

City Centre

Jerusalem23 min · 1.2 mi

Airports

Ben Gurion International Airport (TLV)80 min · 32.8 mi

Train

Malcha Train Station8 min · 3.1 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs 72 ₪ per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, Greek, Russian, Arabic, Hebrew

Number of rooms:

Reviews and Ratings

Feedback about Sergei Palace Hotel from previous guests about their experience.

Review score

Based on 228 verified reviews

8.5/10

Great

88%

Recommend

Breakfast

5.9/10

Cleanliness

8.9/10

Comfort

8.7/10

Facilities

8.4/10

Free Wi-Fi

8.4/10

Location

9.6/10

Paid Wi-Fi

7.5/10

Staff

8.9/10

Value for money

8.4/10

Pros

Perfect location

Stunning building

Modern bathroom

Delicious breakfast

Excellent customer service

Cons

Slow check-in

Old furniture

Poor maintenance

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Questions of the users

About Sergei Palace Hotel

Is there parking available for a small rental vehicle at the hotel?

12 December 2024

Parking is available based on a first-come, first-served basis due to limited space. It's advisable to check on the day of arrival.

Can the deluxe twin room accommodate three guests? What type of bed is provided for the third person?

6 January 2025

Yes, the deluxe twin room can accommodate three guests with an extra foldable single bed for the third person.

Are transportation arrangements available for the airport? Additionally, what does the breakfast menu include?

22 January 2025

Transportation arrangements can be made after booking. Breakfast features a variety of fresh products. Pictures of breakfast can be provided upon request.

Does each room come with a private bathroom? Is there a transportation option available from the Tel Aviv airport?

15 February 2025

All hotel rooms include a private bathroom. For airport transportation, taxis and shuttles are available 24/7 at the airport.

Is it possible to arrange for luggage assistance if mobility is an issue?

5 March 2025

Assistance with luggage can be provided upon arrival to help guests who may have difficulty carrying their luggage.

How far is the hotel from the Old City and nearby restaurants and shopping areas?

18 April 2024

The hotel is situated just 10-15 minutes on foot from the walls of the Old City and is conveniently close to shopping centers and various restaurants.

Is it possible to reserve a room that guarantees silence and does not overlook the street?

24 May 2024

Room requests for quiet accommodations will be addressed after booking, though guarantees cannot be made until then.

Are hairdryers available in the rooms, or can they be requested?

3 June 2024

Hairdryers are available upon request for guests needing one during their stay.

Can a taxi from the airport drop off directly at the hotel entrance?

12 July 2024

Taxis can drop off directly in front of the hotel, allowing for convenient access without any walking distance.

Does the hotel provide breakfast, and is it kosher certified?

29 August 2024

Breakfast is served at the hotel, but it is not kosher. Guests can also opt for room-only reservations and enjoy local cafes nearby.