Hotel Colonial Playa Del Carmen Exterior photoHotel Colonial Playa Del Carmen Room photoHotel Colonial Playa Del Carmen Beds photo
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From31US$ /night
Check-in
20Apr2026Select date
Check-out
21Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida 20 Entre 2 Y 4 Centro, Playa del Carmen, Mexico
-
Close to the beach
Very good
7.8
/10
3.0
3.4
/5

Amenities

Hotel Colonial Playa Del Carmen offers a private pool and an on-site restaurant. A laundry service and car rental are available for guests. Accessible facilities throughout the hotel accommodate visitors with mobility challenges.

Rooms

The hotel includes 130 rooms in various types, such as Single, Double, Triple, and Quadruple accommodations. Each room comes with private bathrooms, air conditioning, and kitchen facilities on request. Choice of amenities includes flat-screen TVs and daily towel service.

Location

Hotel Colonial is situated in the center of Playa del Carmen, just a few minutes from the beach. Nearby, guests can find numerous shops, restaurants, and bars. The hotel serves as a convenient base for exploring attractions such as Tulum and Chichén Itzá.

Dining

On-site dining is provided at the hotel restaurant where guests can have breakfast. The restaurant offers a variety of dishes that cater to different tastes. Room service is also available for added convenience.

Activities

Guests may take part in numerous excursions organized through the hotel to explore the local area. Various leisure opportunities are available, including swimming by the hotel's pool. The hotel can also assist guests with information for diving and snorkeling in the local marine park.

Highlights

Location: Central location in Playa del Carmen

Rooms: 130 rooms including Single, Double, Triple, and Quadruple accommodations

Amenities: Private pool and on-site dining

Activities: Excursions and diving opportunities available

“What stands out here is the location, steps from the ADO bus station and a short walk to both the beach and the Quinta Avenida. The recent renovations offer a modern contrast to the colonial-style architecture, providing a refreshed feel. In my opinion, it's a practical choice for those who prioritize being close to everything.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Hotel Colonial Playa Del Carmen offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
325 sq. feet 
1 Double bed
Shower
Air conditioning
Deluxe King Room
2 persons
380 sq. feet 
1 King-size bed
Shower
Air conditioning
Junior Suite
2 persons
485 sq. feet 
3 Single beds
Shower
Air conditioning
Suite
2 persons
540 sq. feet 
2 Double beds
Shower
Air conditioning
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Facilities

Hotel Colonial Playa Del Carmen offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.5/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers

Services

  • Paid airport shuttle
  • Tours/Ticket assistance

Spa & Leisure

  • Outdoor swimming pool

Room features

  • Air conditioning
  • Sitting area

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Hotel Colonial Playa Del Carmen Location

Avenida 20 Entre 2 Y 4 Centro, Playa del Carmen, Mexico
Map view
Avenida 20 Entre 2 Y 4 Centro, Playa del Carmen, Mexico
Nearby
Museum
Museo Frida Kahlo Playa Del Carmen
1500 ft
Av. Benito Juárez
Los Fundadores Park
2000 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
1100 ft
5ta Avenida
Galeria de Arte 5ta Avenida
1100 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
1300 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1400 ft
Avenue With 14 Street 5a Downtown
Corazon de Mexico
2000 ft
15 Avenida Nte
Parque, Portal Maya
500 ft
Casino
Grand Riviera Casino
1400 ft
Night club
Club 01
1400 ft
Mall
Paseo del Carmen Shopping Mall
1400 ft
Beach
INTI Beach
3100 ft
Spa Centre
Ferry Cozumel
1600 ft
Night club
Salon Salsanera
1900 ft
Restaurants
Restaurante Fiesta Maya
100 ft
Ave. 20 Between Juarez y primera sur
Wichoos
300 ft
Calle 4 Entre 15 Y 19
El Fogon
3300 ft
30 Avenida Nte. 354 Gonzalo Guerrero
Kaxapa Factory
1600 ft
Calle 10 Norte and 15-20 Avenida
La Brocherie
900 ft
Avenida 15 Nte Entre Calle 4 y 6
ChickenItza Pollos
300 ft
Calle 20 Nte. Esq. Calle 4 Nte. Manzana 18 Lote 1 C.P. 77710
Taqueria Gomez
500 ft
Calle Paseo Del Pedregal Galaxia Del Carmen
Billy The Kid Taqueria
600 ft
Calle 4 and Avenida 15
Tiny Tiki Hut
400 ft
Avenida 20 Entre 4 y 6
Tortas del carmen
600 ft
Avenida 15
Pirates Cove
700 ft
Avenida 15 Norte
Explore Playa del Carmen
Local Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Museo Frida Kahlo Playa Del Carmen
Museo Frida Kahlo Playa Del Carmen
5 minutes' walk
This vibrant museum showcases the life and works of iconic artist Frida Kahlo, featuring unique exhibits and engaging experiences.
Zona Arqueologica Playa del Carmen
Zona Arqueologica Playa del Carmen
10 minutes' walk
An archaeological site with ancient Mayan ruins, offering a glimpse into the region's historical significance and breathtaking landscapes.
Quinta Avenida
Quinta Avenida
9 minutes' walk
A lively pedestrian street filled with shops, restaurants, and nightlife, perfect for leisurely strolls and unique shopping experiences.
Los Fundadores Park
Los Fundadores Park
8 minutes' walk
A scenic park featuring public art and the famous Portal Maya sculpture, ideal for relaxation and enjoying local culture.
Cenote Carwash
5 minutes' drive
A stunning natural cenote perfect for swimming. Bring your snorkel gear and enjoy a refreshing day surrounded by nature.
Kool Beach Club
Kool Beach Club
14 minutes' walk
A vibrant beach club offering sunbeds and water sports. Great for both relaxation and thrill-seeking with beachside services.
Yoga at Akumal
30 minutes' drive
Relaxing yoga sessions on the beach, perfect for unwinding. Booking in advance is recommended for the best spots.
Xaman Ha Aviary
20 minutes' drive
Experience exotic birds and lush nature. Ideal for families wanting to engage with wildlife in a serene setting.
Restaurante Fiesta Maya
Restaurante Fiesta Maya
1 minute' walk
Authentic Mexican cuisine in a vibrant setting, known for its tacos and fresh seafood. Casual atmosphere, ideal for families.
Kaxapa Factory
Kaxapa Factory
6 minutes' walk
Venezuelan specialties with a cozy vibe. Signature dish: arepas. Perfect for casual dining, gluten-free options available.
El Fogon
El Fogon
12 minutes' walk
Local favorite for grilled meats and tacos, it's known for its authentic Mexican flavors. Reservations recommended during peak hours.
La Brocherie
La Brocherie
3 minutes' walk
French cuisine with a casual feel. Focus on artisanal dishes and quality ingredients. Great for a quick bite or cozy dinner.
Coco Bongo
Coco Bongo
14 minutes' walk
Famous nightlife venue featuring spectacular shows with live music and circus acts. A must-visit for an energetic night out.
Playcar
14 minutes' walk
A lively area with bars and lounges, suitable for all ages. Enjoy live music and a fun atmosphere for family-friendly outings.
Getting around
City Centre
Playa del Carmen6 min  ·  1700 ft
Airports
Aeropuerto de Playa del Carmen (PCM)11 min  ·  3000 ft
Cozumel (CZM)51 min  ·  21.0 mi
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Property information and rules
Check-in
from 15:00-18:00
Check-out
from 11:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs MXN 150 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
17
Former name
Playa Del Carmen Hotel By H&A

Reviews and Ratings

Feedback about Hotel Colonial Playa Del Carmen from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Hotel Colonial Playa Del Carmen is generally considered a nice hotel with a lovely pool area where guests can relax. Its convenient location provides easy access to the ADO bus station, the city center, and the beach, all within a short walk; additionally, several local restaurants are nearby. Some guests have mentioned occasional noise. Rooms are equipped with a mini fridge, and some even include a kitchenette, adding to the overall convenience and value.
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Review score
Based on 1274 verified reviews
7.9/10
Very good
77%
Recommend
Location
8.8/10
Staff
8.1/10
Paid Wi-Fi
5.1/10
Free Wi-Fi
7.2/10
Pros
Good location
Friendly staff
Clean room
Cons
Unclean hotel
Poor ventilation
Guest reviews
based on 1274 reviews
7.9/10
based on 2519 reviews
7.8/10
Christian from Germany
Single
standard king room
4 nights in November 2025
|
Reviewed:November 23, 2025
9.0/10

convenient location

convenient locationhelpful staffbig swimming poolfree water
the location is very convenient with many food options nearby. the staff provided helpful service to all guests. the swimming pool was big and well maintained. there was free water available in the lobby for all guests.
the room felt slightly humid and the bed sheets didn't seem completely dry.
Dining
9/10
a restaurant next to the hotel serves set breakfasts and lunches for 100-200 pesos. very tasty mexican street food is available nearby at any time. fresh fruits and vegetables are also sold in close proximity.
Facilities
8/10
the hotel includes a wonderful pool to enjoy. drinking water is accessible on the first floor to make tea or drink.
Service
9/10
they provided assistance with storage facilities after checkout. i found them generally attentive to my needs.
Rooms
10/10
my remodeled room included a refrigerator and a safe. the room featured a comfortable king size bed. i experienced no street noise in my room on a higher floor.
0 Helpful
|
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John from United Kingdom
Family with children
Deluxe Double Room
4 nights in August 2025
|
Reviewed:October 17, 2025
9/10

great stay close to everything

easy locationnice pool
the location was very easy to find. the pool was quite nice. i appreciated the shops and restaurants right next door and their convenience,
0 Helpful
Victoria from United Kingdom
Single
deluxe double room
1 night in June 2025
|
Reviewed:September 17, 2025
9/10
safe boxair conditioning
the room had a safe box, this was very useful. i also appreciated the air conditioning in the reception area. it was a nice relief when i arrived.
0 Helpful
Questions of the users
About Hotel Colonial Playa Del Carmen
Is it possible to pay for my stay with cash at the hotel?
10 November 2024
Payments can be made using cash or debit/credit cards.
Are towels included in the double rooms or will there be an additional fee?
22 February 2025
Shower towels are provided, and pool towels can be obtained upon request at reception.
Is late-night check-in available if I arrive at 2 AM?
5 April 2025
Yes, late check-in at 2 AM can be accommodated.
Can I arrange tours to Chichén Itzá through the hotel?
18 January 2025
A tour desk is available at the hotel, providing recommendations and arrangements for various tours, including Chichén Itzá.
What is the distance from the hotel to the ADO bus station?
15 March 2025
The ADO bus station is approximately 10 minutes away by foot.
Is there a restaurant on-site, and what type of cuisine is offered?
21 December 2025
An on-site restaurant serves a variety of cuisines, including breakfast options for guests.
What types of recreational activities can be enjoyed nearby?
30 June 2024
A range of leisure activities can be found in the vicinity, including beach access, shopping, and cultural experiences.
Does the hotel provide transportation services from the airport?
17 February 2025
Transfers from the airport to the hotel can be arranged and are available for booking.
Are laundry services available during my stay?
25 April 2025
Yes, laundry services are offered for the convenience of guests.
Is WiFi accessible throughout the hotel?
8 May 2024
Yes, complimentary WiFi is available in public areas throughout the hotel.

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