Playa Caracol Hotel & Spa, Veracruz ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Avenida Mocambo 526, Veracruz, Mexico

Close to Mocambo Beach

Great

8.2

8.0

/10

4.0

Loved by Playa Caracol Hotel & Spa guests

Comfortable beds
Cleanliness of rooms
Good restaurant service
Easy beach access
Helpful staff

"Beautiful Resort with Private Beach Access."

Lucinda from United States

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"The view to the beach was great."

Rosario from United States

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"The massages are really good and come for a very decent price."

Luis from Germany

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Location

Playa Caracol Hotel & Spa is located directly on the shores of the Gulf of Mexico. The hotel is only a short drive from the historic center of Veracruz, where guests can explore local markets and attractions. It provides easy access to popular nearby destinations, making it an attractive base for exploring the region.

Rooms

The hotel offers a variety of accommodations, including 84 rooms and suites designed to meet diverse guest needs. Each room is equipped with air conditioning, cable television, and a safe. Select suites provide views of the ocean, enhancing the overall stay experience.

Dining

Guests can enjoy a diverse range of meals at the on-site restaurant, which serves both Mexican and international cuisines. The hotel also has a bar offering cocktails and refreshments throughout the day. Room service is available, ensuring convenience during guests' stays.

Wellness

Playa Caracol Hotel & Spa emphasizes relaxation and rejuvenation with its well-equipped spa facilities. Treatments are available to revitalize guests, including massages and beauty therapies. A fitness center also contributes to wellness and health during stays.

Entertainment

The hotel clubs offer entertainment options for everyone, including live shows and themed nights. A children's playground ensures young guests have safe and enjoyable outdoor activities. The swimming pool area provides a refreshing escape and leisure activities.

Highlights

Location: shores of the Gulf of Mexico .

Rooms: 84 rooms and suites .

Dining: on-site restaurant serving international cuisines .

Wellness: spa facilities with various treatments .

Entertainment: live shows and themed nights .

“For its price and setting, this hotel impressed. The beach access and pool are standout features, making it ideal for a relaxed Veracruz visit. While the rooms are simple, the location more than compensates, and the Mediterranean vibe adds a nice touch.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.8/10Review score

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Highlights from guests

Room FeaturesOceanview bliss

Our room was spacious and comfy with great ocean views. I enjoyed the updated shower and bath.

Carlos from Mexico

Review on

DiningTasty Convenience

The restaurant was convenient with really good food. Margaritas by the beach were a delight.

Ava from United States

Review on

Spa & LeisurePriceless relaxation

Massages were very good and reasonably priced. Book Naty, she was very professional.

Klaus from Germany

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Select your room type

Playa Caracol Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double or Twin Room

2 persons

175 sq. feet

2 Double beds

Shower

Coffee machine

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Playa Caracol Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.8/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's pool
Children's play area

Spa & Leisure

Seasonal outdoor pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Massage

Room features

Air conditioning
Patio
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Playa Caracol Hotel & Spa, a delightful array of dining options awaits, ranging from family-friendly establishments to beachside retreats. Each venue offers a taste of local and international flavors, perfect for indulging in authentic culinary moments while enjoying serene surroundings.

Playa Caracol Hotel & Spa Veracruz Restaurant photo

La Villa del Pescador

International and Regional Cuisine

Ambiance

Family-friendly with a warm and inviting atmosphere, ideal for gatherings and celebrations.

Key Offerings

Specializes in regional dishes that highlight local ingredients, casual yet refined dining for breakfast, lunch, and dinner.

Reservation

Not needed

Open daily from 07:00 to 22:00.

Playa Caracol Restaurant

Traditional Regional and National Dishes

Ambiance

A welcoming space that encapsulates the essence of local dining, perfect for family and friendly gatherings by the beach.

Key Offerings

Features a tempting array of traditional dishes that celebrate the rich flavors of the region, catering to diverse tastes throughout the day.

Reservation

Not needed

Open daily for all meal types; hours vary.

Playa Caracol Hotel & Spa Location

Avenida Mocambo 526, Veracruz, Mexico

Map view

Avenida Mocambo 526, Veracruz, Mexico

City landmarks

Landmark

WTC Veracruz

2700 ft

Night club

Puerta de Alcala Veracruz

2100 ft

Shopping Area

Andamar Lifestyle Center

3700 ft

Mall

Plaza Vela

2100 ft

Beach

Playa Tumbao

2900 ft

Mall

Cinebox Black

4100 ft

Beach

Playa Boca Del Rio

1.3 mi

Theatre

Foro Boca

1.8 mi

Beach

Playa Santa Ana

1.6 mi

Landmark

Museo En Un Barco De Guerra

1.6 mi

Landmark

Reserva Natural Estatal Arroyo Moreno

1.6 mi

Casino

Big Bola Casinos Veracruz

1.8 mi

Casino

Casino Arenia

1.9 mi

Museum

Canonero Guanajuato

2.0 mi

Night club

Industrial

2.0 mi

Stadium

Luis Pirata Fuente Stadium

2.7 mi

Aquarium

Acuario de Veracruz

4.1 mi

Beach

Playa la Bamba

2.3 mi

Mall

Plaza El Dorado

2.4 mi

Casino

Jackpot

2.4 mi

Landmark

Pata de Perro Travel

2.5 mi

Museum

Casa Museo Agustin Lara

2.8 mi

Landmark

Arenia Casino Boca Del Rio

2.7 mi

Landmark

Playa Costa-Verde

2.9 mi

Landmark

Las Americas Centro Comercial

2.9 mi

Landmark

Herpetario Patrulla Animal

3.0 mi

Landmark

Wax Museum of Veracruz

4.2 mi

Museum

Ripley

4.2 mi

Nearby

Mall

Playa Mocambo Free

1500 ft

Restaurants

Villa Rica Mocambo

400 ft

Av Mocambo 527

Restaurante Bar Gandara

800 ft

Calle Calzada Mocambo 12

Fogon Do Brasil

800 ft

Interior De Plaza Mocambo

La Intimidad

3300 ft

Viveros La Playa

Explore Veracruz

Local Experiences Around Playa Caracol Hotel & Spa

Puerta de Alcala Veracruz

8 minutes' walk

A monumental archway symbolizing Veracruz, showcasing intricate designs and rich history.

WTC Veracruz

10 minutes' walk

A key convention center hosting numerous events, besides offering panoramic views from its towers.

Andamar Lifestyle Center

15 minutes' walk

An upscale shopping destination with boutiques, eateries, and entertainment options.

Plaza Vela

10 minutes' walk

A vibrant commercial area where shopping meets dining, perfect for enjoying local flavors.

Relax at Playa Mocambo

6 minutes' walk

A beautiful beach offering calm waters, perfect for swimming and sunbathing.

Water Sports at Playa Tumbao

11 minutes' walk

Enjoy thrilling activities like jet-skiing and paddleboarding in a lively beach environment.

Villa Rica Mocambo

2 minutes' walk

A seafood favorite with a relaxed vibe, offering fresh ceviches and traditional dishes.

Restaurante Bar Gandara

3 minutes' walk

Casual dining with favorites like tacos and enchiladas, perfect for families and groups.

Fogon Do Brasil

3 minutes' walk

A cozy Brazilian steakhouse known for its rotisserie meats and casual atmosphere.

La Intimidad

12 minutes' walk

Upscale dining with gourmet interpretations of classic Mexican cuisine and a romantic ambiance.

Cinebox Black

15 minutes' walk

A modern cinema offering a range of films, perfect for a relaxed evening out.

Big Bola Casinos Veracruz

30 minutes' walk

A lively casino featuring games and entertainment, great for nightlife enthusiasts.

Getting around

City Centre

Veracruz9 min · 3.5 mi

Airports

General Heriberto Jara Corona International Airport (VER)17 min · 7.0 mi

El Lencero National Airport (JAL)149 min · 61.7 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about Playa Caracol Hotel & Spa from previous guests about their experience.

Review score

Based on 670 verified reviews

8.0/10

Great

81%

Recommend

Breakfast

9.1/10

Cleanliness

8.1/10

Comfort

8.1/10

Facilities

7.8/10

Free Wi-Fi

6.2/10

Location

8.8/10

Paid Wi-Fi

6.0/10

Staff

8.0/10

Value for money

7.7/10

Pros

Clean rooms

Good massages

Close beach

Good restaurant service

Cons

Toilet issues

Unclean pool

Pricey food

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