Platinum Hotel Tunjungan Surabaya, Surabaya ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Jl Tunjungan 11-12 , Surabaya City, Surabaya, Indonesia, 60275

Close to Tunjungan Plaza

Great

8.7

/10

4.8

4.7

Loved by Platinum Hotel Tunjungan Surabaya guests

Cozy bedroom
Delicious food
Excellent assistance
Great view
Friendly staff
Complete facilities

"Loved the rooftop bar, pool and views from rooftop and room."

Monique from New Zealand

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"The breakfast buffet is frankly spectacular and very varied."

Sheila from Spain

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"The beedroom is super cozy, I could lay on bed except falling asleep."

RachmadSarwo B

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Rooms

Platinum Hotel Tunjungan Surabaya offers 200 rooms in four distinct categories: Deluxe Rooms, Junior Suites, Executive Suites, and Platinum Suites. Each accommodation is designed to meet the needs of diverse travelers, ensuring every guest finds a suitable option. The hotel's top-tier Platinum Suite provides unparalleled luxury with spacious layouts and premium amenities.

Location

Situated in the heart of Surabaya, Platinum Hotel Tunjungan is conveniently located near government centers and historical streets. Guests can reach major attractions with ease, facilitating exploration of the vibrant city. The hotel is just 15 minutes from Sultan Aji Muhammad Sulaiman Sepinggan International Airport.

Rooftop Terrace

The hotel features a stunning Rooftop Terrace on the 11th floor, offering 360-degree views of Surabaya's skyline. This outdoor space provides an excellent venue for gatherings and relaxation, especially during sunset. Guests can enjoy drinks and dining experiences while taking in the breathtaking ambiance from above.

Dining

On-site dining options include a diverse range of culinary experiences tailored to various tastes. The hotel's restaurant serves international cuisine, with a focus on both local and global dishes. Guests can enjoy meals in a comfortable setting designed to enhance the dining experience.

Business and Events

Platinum Hotel Tunjungan is equipped for business travelers with modern conference facilities and meeting rooms. These spaces provide an ideal setting for corporate events, seminars, and meetings. The hotel supports efficient business operations with catering services and experienced staff.

Highlights

Location: Strategis dekat pusat pemerintahan

Rooms: 200 rooms in four distinct categories

Dining: Restaurant with diverse culinary experiences

Rooftop: 360-degree views from Rooftop Terrace

“Here's my take: this hotel cleverly caters to both business needs and family downtime. Its central location means key Surabaya spots are surprisingly walkable, a definite plus. I was also struck by the variety at breakfast; you could easily spend days trying everything.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.3/10Review score

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Highlights from guests

Sports & FitnessGym Excellence

The gym was great! It was well-maintained with plenty of equipment for a complete workout session.

Carlos from Spain

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DiningBreakfast Variety

Breakfast was top-notch. Many choices of Indonesian and Western food were available. Delicious!

Mei Lin from Singapore

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Room FeaturesSpacious Comfort

My business room felt huge! The mega bed was like two queen beds put together. Amazing!

Hans from Netherlands

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Select your room type

Platinum Hotel Tunjungan Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

2 persons

280 sq. feet

2 Single beds

Shower

Air conditioning

room details

Deluxe Twin Room

2 persons

325 sq. feet

2 Single beds

Shower

Air conditioning

room details

Family Suite

2 persons

755 sq. feet

1 King-size bed

Shower

Bathtub

room details

Double Room

2 persons

280 sq. feet

1 King-size bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Facilities

Platinum Hotel Tunjungan Surabaya offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

Non-smoking rooms
Internet access
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Seasonal outdoor pool
Entertainment
Spa & wellness centre
Sauna
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage

Room features

Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Platinum Hotel Tunjungan Surabaya offers a delightful dining experience that beautifully blends traditional Indonesian flavors with modern culinary flair. With an inviting atmosphere suitable for families, couples, and solo travelers alike, each meal promises a taste of authenticity and warmth.

Platinum Hotel Tunjungan Surabaya Restaurant photo

Restaurant #1

Indonesian

Ambiance

Family-friendly yet sophisticated, combining traditional and modern design elements, making it suitable for both cozy family gatherings and romantic dinners.

Key Offerings

Highlights include a range of halal and vegetarian options, reflecting Indonesia's rich culinary heritage. Guests can enjoy breakfast, lunch, and dinner while surrounded by an inviting atmosphere.

Reservation

Reservations are recommended.

Open daily from 06:00 AM to 11:00 PM.

Platinum Hotel Tunjungan Surabaya Location

Jl Tunjungan 11-12 , Surabaya City, Surabaya, Indonesia, 60275

Map view

Jl Tunjungan 11-12 , Surabaya City, Surabaya, Indonesia, 60275

City landmarks

Landmark

Pointed Bamboo Monument

4700 ft

Mosque

Muhammad Cheng Hoo Mosque

5300 ft

Landmark

Monumen Kapal Selam

5300 ft

Museum

Heroes Monument and 10th November Museum

1.1 mi

Landmark

Tomb of Dr. Soetomo

2200 ft

Landmark

Joko Dolog Statue

3100 ft

Mall

Grand City Surabaya

4800 ft

Public Building

Grahadi Building

3100 ft

Landmark

Surabaya Town Hall

2200 ft

Mall

Tunjungan Plaza

2400 ft

Landmark

Red Bridge

1.4 mi

Landmark

November 10th Museum

3800 ft

Landmark

Taman Dayu Waterpark

2400 ft

Mall

Surabaya Plaza

5100 ft

Public Building

Bank Indonesia Museum

1.5 mi

Landmark

Jalan Pahlawan

4200 ft

Shopping Area

Hi-Tech Mall

1.3 mi

Square

Taman Apsari

2400 ft

Landmark

Taman Prestasi

3800 ft

Park

Surya Park

3600 ft

Mosque

Sunan Ampel's Tomb

1.9 mi

Landmark

Rumah Suci Bodhimandala

2000 ft

Church

Church of the Birth of Our Lady

1.0 mi

Landmark

Indonesian Cancer Museum

1.0 mi

Landmark

Home H.O.S Tjokroaminoto

2600 ft

Landmark

Indonesian National Building

2600 ft

Shopping Area

WTC Surabaya HANDPHONE CENTER

4300 ft

Museum

Museum Kesehatan Dr. Adhyatma MPH

1.2 mi

Landmark

Visma Art Gallery

3400 ft

Nearby

Jl. Tunjungan Siola Tunjungan Center

Siola Surabaya Museum

2000 ft

Restaurants

Hungry Daze

300 ft

Tunjungan Plaza IV Lantai 5 unit #53-54

Pangsit Mie Mini

300 ft

Jln. Jendral Sudirman 169

Rawon Setan

2900 ft

Jl. Embong Malang No.78/I In front of JW Marriott Hotel

Red Bean Restaurant

500 ft

Tunjungan Plaza IV Lt. 5

Starbucks Tunjungan Plaza

400 ft

Jl. Jenderal Basuki Rahmat no. 8-12

Selera Suroboyo

400 ft

Jl. Jenderal Basuki Rahmat No. 8-12

Moji Classic Resto

400 ft

Jln. Tunjungan no. 51 Varna Culture Hotel Soerabaia

Cinema Cafe

400 ft

Jl. Jenderal Basuki Rahmat No. 8-12

Explore Surabaya

Experience Surabaya

Pointed Bamboo Monument

17 minutes' walk

An iconic landmark symbolizing Surabaya's spirit of bravery and resilience. Great for photos and close to the shopping district.

Muhammad Cheng Hoo Mosque

20 minutes' walk

A beautiful mosque showcasing Chinese architectural influences, ideal for cultural exploration. Check for guided tours.

Heroes Monument and 10th November Museum

25 minutes' walk

A significant historical site commemorating Indonesian heroes with informative exhibits. A must-visit for history buffs.

Siola Surabaya Museum

8 minutes' walk

A museum showcasing Surabaya's history and culture, featuring various art and heritage displays. Engaging for all ages.

Taman Dayu Waterpark

10 minutes' walk

A fun waterpark featuring thrilling slides and pools for all ages. Perfect for family outings or a relaxing day.

Surabaya Zoo

10 minutes' drive

Home to diverse wildlife, the zoo offers a chance for animal encounters and family-friendly activities. A great outdoor experience.

Yoga Classes at Taman Prestasi

14 minutes' walk

Relaxing yoga sessions in a serene park setting. Great for unwinding after a busy day, with sessions suitable for all levels.

Bike Tours in Surabaya

15 minutes' drive

Guided bike tours exploring Surabaya's hidden gems. A thrilling way to see the environment and stay active.

Hungry Daze

1 minute walking

Casual dining with a vibrant atmosphere. Famous for their burgers and comfort food, perfect for a quick meal.

Red Bean Restaurant

2 minutes walking

Offering a blend of Asian and local cuisines, this eatery is known for its delicious rice dishes and warm ambiance.

Rawon Setan

11 minutes' walk

A local favorite serving authentic Rawon, a rich black beef soup. Cozy atmosphere with vegetarian options available.

Starbucks Tunjungan Plaza

2 minutes walking

A familiar spot for coffee lovers, offering a cozy environment and a menu full of popular beverages and pastries.

Surabaya Plaza

19 minutes' walk

A large shopping mall with cinemas, shops, and eateries. Great for leisure and shopping, with events throughout the year.

Grahadi Building

10 minutes' walk

Historical site hosting cultural events and art exhibitions. Ideal for those interested in Surabaya's rich heritage.

Local Jazz Bar

10 minutes' drive

A lively venue featuring local jazz performances. Perfect for music lovers looking for a relaxed evening out.

Comedy Nights at Taman Apsari

9 minutes walking

Hosted weekly, this outdoor comedy event is family-friendly, promising a fun evening filled with laughter.

Getting around

City Centre

Surabaya9 min · 2300 ft

Airports

Juanda International Airport (SUB)34 min · 13.9 mi

Abdul Rachman Saleh Airport (MLG)131 min · 53.9 mi

Train

Pasar Turi Train Station Surabaya15 min · 4000 ft

Gubeng Train Station23 min · 1.2 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Breakfast

The hotel Platinum Tunjungan Surabaya provides visitors with a free full breakfast.

Pets

Pets are not allowed.

Number of rooms:

302

Reviews and Ratings

Feedback about Platinum Hotel Tunjungan Surabaya from previous guests about their experience.

Review score

Based on 165 verified reviews

8.9/10

Great

96%

Recommend

Breakfast

9.5/10

Cleanliness

9.3/10

Comfort

9.2/10

Facilities

9.0/10

Free Wi-Fi

7.5/10

Location

9.3/10

Paid Wi-Fi

10.0/10

Staff

9.3/10

Value for money

9.0/10

Pros

Helpful staff

Good breakfast

City view

Cons

Room soundproofing

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Questions of the users

About Platinum Hotel Tunjungan Surabaya

Is it possible to request an extra bed for my stay?

10 November 2024

Extra beds are available and can be accommodated starting from the Deluxe Room type.

Does the hotel offer sahur during Ramadan?

20 March 2025

Sahur is provided for guests during the Ramadan month.

What are the charges for the airport shuttle service?

05 December 2024

The hotel provides an airport shuttle service for IDR 350,000 per trip.

Can three adults comfortably stay in the Family Suite?

15 January 2025

Yes, the Family Suite is designed to accommodate three adults with a combination of beds.

When is the breakfast service available to guests?

22 February 2025

Breakfast is served from 06:00 to 10:00 AM every day.

Are there rooms available with a balcony?

30 April 2025

Balconies are exclusive to the Family Rooms; other room types do not offer this feature.

Is there a designated smoking area at the hotel?

07 June 2025

There are smoking rooms available across all types of accommodations.

Are connecting rooms available for families or groups?

18 August 2025

Connecting rooms are available with various configurations: Executive Suite connecting to Business Room, and Deluxe Twin Rooms connecting to each other.

How long does it take to reach Sultan Aji Muhammad Sulaiman Sepinggan International Airport from the hotel?

12 September 2025

The airport is conveniently located, approximately 15 minutes away by car.

What unique experiences does the hotel offer for guests looking for leisure?

29 October 2025

The Rooftop Terrace provides stunning 360-degree views of the city, a perfect spot to enjoy beautiful sunsets.