Platino Hotel & Casino, Santiago De Los Caballeros
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Key details
About the Hotel
Avenida Estrella Sadhala, Frente A La Pucmm, Plaza Platinum, Santiago De Los Caballeros, 51000,
-
Close to the city center
Great
8.1
8.5
/10
4.4
3.8
/5
Loved by Platino Hotel & Casino guests
Cute space
Clean rooms
Friendly staff
Delicious meals
"What A Pleasure It Was to Visit My Fav City in the RD?? Made Even Better By the Hotel ? with It's Own Fabulous ."
Simon from United States
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"The hotel is alright.. small more boutique and rooms were clean."
Marijan Pavisic from United States
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"The best part about hotel is the Open Gazebo in the front of the property where you can sit and sip a beer, talk with other guests, or simply get some fresh air."
Linda from United States
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4-star hotel and casino in the heart of Santiago de los Caballeros
Amenities
Platino Hotel & Casino offers a variety of amenities including a fully operational casino, a restaurant serving Dominican cuisine, and a café. Guests can access free high-speed Wi-Fi and enjoy free parking on site. An airport pick-up service is available for seamless transfers from the airport.
Rooms
With 91 rooms, accommodations at Platino Hotel & Casino vary from 22 to 32 square meters, catering to individual guests or families. Rooms are equipped with amenities such as LED televisions, minibars, and room service. The hotel offers different room types, including options with two queen beds for families or groups.
Location
Situated in the vibrant city of Santiago de los Caballeros, the hotel is surrounded by local attractions like the Santiago Monument. Guests can explore the area, which boasts rich cultural history and beautiful landscapes. The central location provides easy access to nearby dining and nightlife options.
Dining
The restaurant at Platino Hotel & Casino offers a diverse menu that highlights Dominican flavors while maintaining high food quality. Guests can enjoy daily breakfast options included with their stay. For casual dining, the on-site café provides a comfortable setting for beverages and light snacks.
Entertainment
The hotel features an on-site casino where guests can enjoy various gaming options. Local entertainment venues offer a vibrant nightlife experience, accessible within minutes from the hotel. Cultural experiences and scenic views await just outside the hotel entrance.
Highlights
Location: Vibrant city of Santiago de los Caballeros
Rooms: 91 accommodation options with flexible configurations
Services: Airport pick-up service for easy transfers
“Platino Hotel & Casino strikes a balance with its spacious rooms and dependable Wi-Fi, essential for guests seeking connectivity; its proximity to a safe, 24-hour restaurant is a distinct advantage. The hotel also offers conveniences like airport access and parking, valuable for short city stays, though some services can be inconsistent. Overall, it's a practical choice for travelers needing a functional base in Santiago.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Platino Hotel & Casino offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Superior Room
2 persons
24 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Executive Deluxe Room
2 persons
25 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Junior Suite
2 persons
30 sq. feet
2 King Size Beds
Air conditioning
Heating
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Platino Hotel & Casino offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.9/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Dryer
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Casino
Garden area
Room features
Air conditioning
Mini-bar
Sitting area
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
Discover the rich tapestry of flavors at Platino Hotel & Casino, where onsite dining celebrates the essence of Dominican cuisine with influences from Spanish, indigenous, and African cultures. Whether it's a cheerful family meal or a romantic dining experience, each venue promises a unique glimpse into the heart of Caribbean culinary tradition.
Restaurant #1
Dominican, Caribbean
Ambiance
Warm and welcoming, perfectly suited for families and couples seeking an intimate evening.
Key Offerings
Signature dishes range from succulent fish and hearty pork to flavorful beef and chicken preparations, each reflecting the rich heritage of local gastronomy.
Reservation
No
Hours vary.
Platino Hotel & Casino Location
Avenida Estrella Sadhala, Frente A La Pucmm, Plaza Platinum, Santiago De Los Caballeros, 51000,
Explore Santiago De Los Caballeros
Explore Santiago De Los Caballeros
Top Attractions
Activities
Dining
Entertainment
Monumento de Santiago
19 minutes walking
A historic monument celebrating the city's founding, with impressive views and photography spots, perfect for a leisurely visit.
Leon Centre
10 minutes driving
A cultural hub featuring art exhibits and performances that showcase Dominican heritage, ideal for art lovers.
Historic San Luis Fort Museum
10 minutes driving
A historical museum set in a restored fort showing Santiago's colonial history, with engaging exhibits and guided tours.
Ocean World Adventure Park
7 minutes driving
An exciting marine park offering dolphin encounters and thrilling water slides, perfect for families and thrill-seekers.
Jardin Botanico de Santiago
10 minutes driving
A tranquil botanical garden showcasing diverse flora, offering a peaceful retreat for relaxation and nature walks.
Square One Cafe
3 minutes walking
A cozy café offering local coffee, smoothies, and light meals, perfect for a casual breakfast or snack.
Puerta del Sol
17 minutes walking
A local favorite specializing in traditional Dominican dishes, with a vibrant atmosphere and great options for families.
Gran Teatro Del Cibao
10 minutes walking
A premier venue for concerts and performances, featuring diverse shows from classical music to local theater productions.
Casino Platino
1 minute walking
An exciting casino experience with gaming options, entertainment shows, and dining options, ideal for nightlife enthusiasts.
Getting around
City Centre
Santiago De Los Caballeros 35 min · 1.8 mi
Airports
Cibao (STI) 18 min · 7.1 mi
Gregorio Luperon International (POP) 88 min · 36.2 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 1 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of USD 3.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
52
Reviews and Ratings
Feedback about Platino Hotel & Casino from previous guests about their experience.
Review score
Based on 562 verified reviews
8.3 /10
Great
81 %
Recommend
Cleanliness
8.4/10
Comfort
8.3/10
Facilities
7.9/10
Free WiFi
8.2/10
Location
8.8/10
Staff
8.7/10
Value for money
8.1/10
Pros
Friendly staff
Clean room
Good breakfast
Welcoming lobby
Cons
Noisy parking lot
No hot water
Bathroom lights
Construction noise
Guest reviews
based on 791 reviews
8.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Platino Hotel & Casino
Is it possible to request an extra bed for my room during my stay?
15 September 2024
An additional bed can be arranged for a fee of $20. However, please keep in mind that the availability may depend on the specific room category selected, as some rooms may not accommodate an extra bed.
I have a late flight arriving at STI at 1 AM. Is airport pick-up available at that time?
25 October 2024
Yes, there is a 24-hour airport pick-up service available for guests, ensuring a seamless arrival experience regardless of your flight time.
Are there rooms available that connect or have adjacent options for families?
30 November 2024
The hotel does not offer adjoining rooms, but arrangements can be made to place rooms next to each other for families or groups traveling together.
Until what time is the bar or restaurant open during my stay?
12 December 2024
The on-site restaurant operates from 07:00 AM to 10:00 PM, primarily offering room service during those hours.
Can I expect an attached bathroom for a double occupancy room?
05 January 2025
Indeed, all rooms come equipped with a private bathroom to ensure guests have their own facilities throughout their stay.
Is there Wi-Fi access available throughout the premises?
21 February 2025
Complimentary Wi-Fi is provided throughout the hotel, allowing guests to stay connected during their visit.
What are the check-in and check-out times for guests?
15 April 2025
Check-in time begins at 15:00 (3 PM), and check-out is required by 13:00 (1 PM) on the day of departure.
Is there a 24-hour front desk available for guest assistance?
29 May 2025
Yes, a front desk is available 24 hours a day to assist guests with any needs or inquiries.
Are there English channels available on the room televisions?
07 June 2025
Yes, select rooms are equipped with English channels, and guests are welcome to use their Netflix accounts for additional viewing options.
Is early check-in permitted, and if so, what is the earliest time possible?
22 July 2025
Early check-in can be accommodated based on availability. The hotel strives to be flexible to meet guests' needs.
How many floors are there in the hotel, and is there an elevator available?
28 August 2025
The hotel features three floors above ground and one basement level. Currently, there are stairs but no elevator service available.
Are credit cards accepted for payments at the hotel?
10 September 2025
All major credit cards are accepted, and cash payments are also welcome for guest convenience.
What is the distance from the hotel to Santiago airport?
15 October 2025
The hotel is approximately 15 minutes away from Santiago Airport, making it easily accessible for guests.
Are there microwaves available in guest rooms for heating food?
20 November 2025
Microwaves are available upon request at the time of reservation or upon arrival for guests who wish to use them during their stay.
Is free parking available for guests at the hotel?
25 December 2025
Complimentary parking is provided, ensuring a convenient experience for all guests traveling by car.
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