Phoenix Palace Hotel Hanoi, Hanoi ➤ Reviews, Rooms & Prices 2026

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Phoenix Palace Hotel Hanoi Exterior photo

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Key details

About the Hotel

27 Phu Doan Street, Hanoi, Vietnam, 10000

Steps from Hoan Kiem Lake

Great

8.4

8.9

/10

3.2

4.3

Loved by Phoenix Palace Hotel Hanoi guests

Quiet location
Helpful staff
Delicious breakfast
Spacious rooms

"This small hotel was amazing."

christina c from Australia

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"We used this hotel as our base to explore Hanoi and different places in the North of Vietnam."

Veronica from Greece

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"The location is very convenient."

Tyng Song

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Amenities

Phoenix Palace Hotel Hanoi includes a variety of facilities tailored to enhance guest experiences. The hotel offers a rooftop terrace with panoramic views, providing a scenic escape in the bustling city. Additionally, a full-service restaurant serves authentic Vietnamese dishes, celebrating local flavors.

Rooms

Accommodations at Phoenix Palace Hotel Hanoi consist of well-appointed rooms featuring modern amenities. Each room includes a private bathroom with complimentary toiletries and is equipped with air conditioning, ensuring a comfortable stay. Select rooms provide stunning views of the city skyline, enhancing the overall experience.

Location

The hotel is situated in the heart of Hanoi, within walking distance of major attractions like Hoan Kiem Lake and the Old Quarter. Guests can easily access shops and local markets, immersing themselves in the culture of the city. The hotel's central location facilitates convenient transportation to and from key landmarks.

Wellness

Phoenix Palace Hotel Hanoi features a wellness center designed for relaxation after a busy day. The center includes a fitness area with modern exercise equipment. A sauna is also available, offering guests a space to unwind and rejuvenate.

Dining

On-site dining at Phoenix Palace Hotel Hanoi showcases a range of local and international dishes. The restaurant aims to highlight the culinary diversity of Vietnam with fresh ingredients. Room service is also provided, ensuring guests can enjoy meals in the comfort of their own rooms.

Highlights

Amenities: Rooftop terrace with panoramic views

Rooms: Private bathroom with complimentary toiletries

Location: Close to Hoan Kiem Lake and Old Quarter

Wellness: Wellness center with fitness area

“What struck me is its architecture, a thoughtful blend of modern comfort and time-honored Vietnamese design, plus it is located a short walk to St. Joseph's Cathedral, and soundproofed rooms are a real treat in bustling Hanoi. You get family-friendly perks and comprehensive travel assistance, which, in my view, makes it a smart choice for those eager to dive into the city.”

James DavidEditor-in-Chief at Tohotel

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Select your room type

Phoenix Palace Hotel Hanoi offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Triple Room Balcony

2 persons

325 sq. feet

1 Single Bed or 1 Double Bed

Shower

Heating

room details

Deluxe Double Room

2 persons

220 sq. feet

1 King-size bed

Shower

Heating

room details

Family Room Balcony

2 persons

455 sq. feet

2 King Size Beds

Shower

Heating

room details

Junior Suite Balcony

2 persons

270 sq. feet

1 King-size bed

Shower

Heating

room details

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Facilities

Phoenix Palace Hotel Hanoi offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.3/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Spa & Leisure

Leisure/ TV room
Spa & wellness centre

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Phoenix Palace Hotel Hanoi Location

27 Phu Doan Street, Hanoi, Vietnam, 10000

Map view

27 Phu Doan Street, Hanoi, Vietnam, 10000

City landmarks

Landmark

Temple Of Literature

3600 ft

Museum

Vietnam Military History Museum

3600 ft

Monument

Ho Chi Minh Mausoleum

1.8 mi

Museum

Vietnamese Women's Museum

4400 ft

Castle

Thang Long Imperial Citadel

3600 ft

Museum

Vietnam National Museum of History

1.3 mi

Landmark

Bach Ma Temple

4600 ft

Landmark

Old City Gate

4600 ft

Monument

Flag Tower of Hanoi

3600 ft

Museum

Vietnam Fine Arts Museum

3600 ft

Pagoda

Tran Quoc Pagoda

1.5 mi

Theatre

Opera House

1.3 mi

Pagoda

One Pillar Pagoda

1.8 mi

Landmark

Long Bien Bridge

1.6 mi

Park

Lenin Park

3600 ft

Square

Ba Dinh Square

1.2 mi

Mall

Trang Tien Plaza

4400 ft

Landmark

Thien Quang Lake

4400 ft

Landmark

Quan Su Temple

4400 ft

Event hall

Friendship Cultural Palace

1.2 mi

Church

Cua Bac Church

1.2 mi

Nearby

Museum

Hoa Lo Prison

1600 ft

Church

Saint Joseph Cathedral

1600 ft

Dinh Tien Hoang St.

Temple of the Jade Mountain

1600 ft

Library

Hoan Kiem Lake

1600 ft

Hang Duong

Hanoi Night Market

1600 ft

Lake of the Restored Sword

1600 ft

Theatre

Thang Long Water Puppet Theatre

1600 ft

87 Ma May Street Hoan Kiem District

Ancient House

1600 ft

75 Dinh Tien Hoang Street

Post Office Ha Noi

1600 ft

Restaurants

Madame Hien Restaurant

300 ft

15 Chan Cam Street

Manh Coffee

100 ft

46 Nguyen Huu Huan Hoan Kiem

Marilyn's Cafe

300 ft

4 Au Trieu Hoàn Kiếm

La Bomba Latina

400 ft

46 Ngo Huyen

Chusa Vietnamese Cuisine

700 ft

22 Au Trieu Street Hoan Kiem District

Joma Bakery Cafe

800 ft

22 Ly Quoc Su Ba Dinh

Rosemary Kitchen & Sandwicherie

500 ft

60 To Ngoc Van Tay Ho

The Hanoi Social Club

1200 ft

6 Hoi Vu Hoan Kiem

Pasteur Street Brewing Company

700 ft

1 Au Trieu Behind the St.Joseph Cathedral in the Old Quarter

Hanoi Jade Restaurant & Patisserie

400 ft

20-22 Chan Cam

La Place

800 ft

4 P Au Trieu

Explore Hanoi

Explore The Best of Hanoi

Temple Of Literature

14 minutes' walk

The first university in Vietnam, showcasing beautiful architecture and a peaceful garden setting.

Vietnam Military History Museum

14 minutes' walk

A deep dive into Vietnam's military history with impressive exhibits and a noteworthy aircraft display.

Hoa Lo Prison

6 minutes' walk

Also known as the 'Hanoi Hilton', this museum details the history of the prison with a haunting yet informative experience.

Saint Joseph Cathedral

6 minutes' walk

Neo-Gothic architecture stands out in Hanoi, attracting visitors with its stunning facade and serene atmosphere.

Hanoi Street Food Tour

10 minutes' drive

Guided tours exploring local street food vendors. A culinary adventure perfect for food enthusiasts.

Truc Bach Lake

25 minutes' walk

Serene lakeside area ideal for leisurely strolls, relaxing by the water, or enjoying a peaceful picnic spot.

Madame Hien Restaurant

1 minute' walk

Traditional Vietnamese cuisine in an elegant setting. Signature dishes include pho and authentic herb-infused dishes.

La Bomba Latina

2 minutes' walk

Latin American flavors in a vibrant atmosphere. Known for tacos, cocktails, and a lively music scene.

Chusa Vietnamese Cuisine

3 minutes' walk

Authentic Vietnamese dishes emphasizing fresh ingredients. Vegetarian options available, offering a cozy dining experience.

Hanoi Night Market

6 minutes' walk

Vibrant market with local handicrafts, street food, and performances. A family-friendly atmosphere every weekend.

Jazz Night at Binh Minh's Jazz Club

10 minutes' drive

Live jazz performances in an intimate venue. Great for music lovers, with shows featuring local and international artists.

Getting around

City Centre

Hanoi6 min · 1700 ft

Airports

Noi Bai International (HAN)39 min · 16.2 mi

Cat Bi International (HPH)176 min · 72.5 mi

Train

Ha Noi Railway station12 min · 3300 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

from 06:00-12:00

Guest Parking

Public parking is possible at a location nearby (reservation might be needed) at VND 30000 per hour.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

At the hotel Phoenix Palace Hanoi guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Chinese, Vietnamese

Number of rooms:

Former name

Hanoi Central Star Hotel

Reviews and Ratings

Feedback about Phoenix Palace Hotel Hanoi from previous guests about their experience.

Review score

Based on 234 verified reviews

7.8/10

Very good

78%

Recommend

Breakfast

7.5/10

Cleanliness

8.5/10

Comfort

8.4/10

Facilities

8.3/10

Free Wi-Fi

7.8/10

Location

9.1/10

Staff

9.1/10

Value for money

8.5/10

Pros

Friendly staff

Convenient location

Filling breakfast

Big room

Cold water

Cons

Hygiene standards

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