Palais Khum, Marrakesh ➤ Reviews, Rooms & Prices 2026

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Palais Khum Hotel Marrakesh Exterior photo

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Key details

About the Hotel

2 Derb El Hammaria Dar El Bacha, Medina, Marrakesh, Morocco, 40000

Steps from Le Jardin Secret

Great

8.8

9.7

/10

4.8

Loved by Palais Khum Hotel guests

Attentive staff
Perfect service
Charming rooms
Authentic atmosphere
Delicious cuisine

"The highlight of the hotel is its stunning rooftop terrace, offering panoramic views of the city and the Atlas Mountains."

Destini from United States

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"For me, coming to Palais Khum it's a kind of therapy when I need to make a break at stressful work."

Paula F from Portugal

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Location

Palais Khum is located in the historic foundouk Tzougarine on Dar El Bacha, recognized as one of Marrakesh's most fascinating streets. The property is close to local handcraft shops and antique dealers, providing guests with easy access to the vibrant souks of the city. This central location enriches the experience with a blend of culture and history, making each exploration convenient.

Accommodation

The hotel consists of eleven uniquely themed rooms, each reflecting distinct historical influences. Each room, including the Grand Visir and Suite Dar el Bacha, features luxurious furnishings and private terraces or decks. Rooms are equipped with amenities such as marble bathrooms and seating areas, ensuring comfort throughout a stay.

Dining

The restaurant at Palais Khum offers a culinary journey featuring a blend of Italian cooking and Moroccan flavors. Guests can dine on innovative dishes that emphasize local ingredients, ensuring freshness and quality. This fusion of cultures allows for a diverse and satisfying dining experience that caters to various dietary needs.

Wellness

Palais Khum includes two hammams that emphasize traditional Moroccan spa experiences. Guests can choose from a variety of personalized treatments that utilize essential oils and ancient rituals. The hotel's spa area also features an indoor heated pool to enhance relaxation and rejuvenation.

Amenities

Guests can enjoy several serene gardens, terraces, and rest areas throughout the hotel property. The Deco taproom and bakery located on Dar El Bacha provide additional options for leisure and refreshment. These amenities, accompanied by atmosphere from the historic surroundings, foster a refined and cultural retreat.

Highlights

Location: Close to antique dealers and vibrant souks

Accommodation: Eleven theme-inspired rooms

Dining: Culinary journey with Moroccan flavors

Wellness: Two hammams & heated indoor pool

Amenities: Multiple gardens and terraces

“The individually themed rooms offer a refreshing take on boutique accommodation, moving away from the expected. Its location within the Medina places you steps from the markets, though the restaurant makes a strong case for staying in, especially with its fusion of Moroccan and Italian flavors. The heated indoor/outdoor pool and traditional hammams make a relaxing counterbalance to bustling Marrakesh.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.6/10Review score

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Highlights from guests

DiningFlavors of Morocco

The food was delicious; Moroccan and Italian cuisine are both offered. The on-site restaurant is exceptional.

Antonio from Spain

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Guest ParkingEasy Access

Vehicles aren't allowed in the old city, but it's an easy walk to where taxis can reach.

Jerry from United Kingdom

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Spa & LeisurePeaceful Escape

The spa was lovely with a great massage, clean pool and a beautiful interior.

Saoirse from Ireland

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Room FeaturesHome Away Home

Rooms combine tradition with modern decor. The riad offers space with beautiful details.

Naomi from Canada

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Select your room type

Palais Khum Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

2 persons

220 sq. feet

1 Double bed

Shower

Heating

room details

Standard Double Room

2 persons

220 sq. feet

1 King-size bed

Shower

Heating

room details

Junior Suite

2 persons

380 sq. feet

1 King-size bed

Shower

Heating

room details

Deluxe Suite

2 persons

540 sq. feet

1 Double bed

Shower

Heating

room details

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Facilities

Palais Khum Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Hiking
Horseback riding
Cycling
Golf course

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games

Spa & Leisure

Indoor swimming pool
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Turkish bath
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Bedroom

Electric blankets

Dining Onsite

At Palais Khum, dining options invite guests to experience flavorful Moroccan dishes alongside classic Italian cuisine. Whether enjoying a family-friendly brunch or a romantic dinner, each venue promises an engaging atmosphere complemented by exquisite culinary creations.

Palais Khum Hotel Marrakesh Restaurant photo

Restaurant #1

Italian and Moroccan

Ambiance

Family-friendly, traditional, and romantic setting

Key Offerings

A delightful assortment of tagines, couscous, and mouthwatering turkey brochettes, perfect for a leisurely meal or a casual cocktail hour.

Reservation

Recommended

Open for breakfast, brunch, lunch, dinner, high tea, and cocktail hour; exact hours may vary.

Kremm Café

Casual café fare

Ambiance

Less formal than the main restaurant; cozy and inviting

Key Offerings

Enjoy pastries, light dishes such as omelettes, crepes, and grilled chicken, ideal for a quick bite or a relaxed afternoon treat with Italian coffee or mixed fruit smoothies.

Reservation

Not needed

Hours vary; please check locally.

Palais Khum Hotel Location

2 Derb El Hammaria Dar El Bacha, Medina, Marrakesh, Morocco, 40000

Map view

2 Derb El Hammaria Dar El Bacha, Medina, Marrakesh, Morocco, 40000

City landmarks

Square

Jemaa el-Fnaa

3100 ft

Museum

Jardin Majorelle

1.3 mi

Landmark

Palacio da Bahia

1.0 mi

Gallery

Maison de la Photographie

2700 ft

Museum

Dar Si Said

4700 ft

Museum

Medersa Ben Youssef

2500 ft

Landmark

Badi Palace

1.2 mi

Cemetery

Saadian Tombs

1.4 mi

Mosque

Koutoubia Mosque

1.3 mi

Museum

heritage museum marrakesh

2000 ft

Landmark

Cyber Park

4400 ft

Landmark

Musee Tiskiwin

4100 ft

Museum

Musee Boucharouite

2300 ft

Landmark

Aromatimri

2600 ft

Museum

Musee Yves Saint Laurent Marrakech

1.0 mi

Landmark

Dar Moulay Ali

3000 ft

Nearby

Museum

Marrakech Museum

1900 ft

Route Sidi Abdelaziz

Dar el Bacha Musee Des Confluences

500 ft

Historic Site

Le Jardin Secret

1100 ft

Museum

The Orientalist Museum of Marrakech

1700 ft

Museum

Museum of mouassine Douiria Derb el Hammam

1200 ft

Place Ben Youssef

Musee de Marrakech

1600 ft

Gallery

Dar Bellarj

1500 ft

Store

Max & Jan

800 ft

Db Ouayhah N 36/37 Sidi Abde El Aziz

Musee de Bijoux Nawahi

600 ft

Museum

Women's Museum

700 ft

Museum of Perfume

1300 ft

2 Derb Cherif Diour Saboun

Musee de l'Art de Vivre

1300 ft

Place Ben Youssef

Ali Ben Youssef Mosque

1400 ft

Rahba Kedima Square

1700 ft

Restaurants

Restaurant Ba-Bouche

100 ft

Rue dar el bacha route sidi abdelaziz

Dar Donab Le Restaurant

300 ft

La table du Riad Idra

100 ft

105 Derb Tizougarine Dar EL Bacha Medina

Les Jardins Du Lotus

300 ft

Table de la Medina

1000 ft

1 Derb Maaden Sidi Abdelaziz Route sidi abdelaziz 100m de jardin secret

Kui-Zin Medina

1300 ft

Bazaar Cafe

1900 ft

Derb Sidi El Yamani

The Moorish

1100 ft

166 Rue Mouassine

Explore Marrakesh

Explore the Enchanting Surroundings

Jemaa el-Fnaa

12 minutes' walk

Famous bustling square with food stalls, performers, and markets; a must-visit cultural hub in Marrakech.

Maison de la Photographie

10 minutes' walk

Photography museum showcasing Morocco's rich heritage; features rotating exhibitions and a charming rooftop.

Le Jardin Secret

4 minutes' walk

Beautiful restored garden reflecting Moroccan landscaping; offers tranquility amidst the vibrant city.

Palacio da Bahia

20 minutes' walk

Grand historical palace with stunning architecture and gardens; tells the story of Morocco's opulent past.

Cultural Cooking Class

7 minutes' drive

Hands-on teaching of local Moroccan dishes in an engaging cooking class; ideal for food enthusiasts.

Guided Tour of Historic Medina

12 minutes' walk

Guided tour showcasing Medina's rich history, architecture, and vibrant souks; engaging for all ages.

Traditional Hammam Experience

10 minutes' walk

Relaxing spa experience featuring Moroccan rituals that soothe and rejuvenate; perfect for unwinding.

Hot Air Balloon Ride

30 minutes' drive

Adventurous balloon ride offering breathtaking aerial views of Marrakech; thrilling experience for adrenaline seekers.

Restaurant Ba-Bouche

1 minute' walk

Charming eatery serving Moroccan dishes in a cozy atmosphere; signature tagines are highly recommended.

La table du Riad Idra

1 minute' walk

Elegant restaurant with refined Moroccan cuisine; known for its warm ambiance and exceptional service.

Dar Donab Le Restaurant

1 minute' walk

Casual yet stylish spot featuring local and international flavors; vegetarian options available.

Les Jardins Du Lotus

1 minute' walk

Rooftop dining with stunning views and a diverse menu of Moroccan and Mediterranean cuisine; great for sunset meals.

Theâtre Royal

10 minutes' drive

Cultural venue offering diverse performances; hosts concerts and theatrical shows suitable for all ages.

Charly's Bar

12 minutes' walk

Relaxed bar with a vibrant atmosphere; great for cocktails and live music events throughout the week.

Le Comptoir Darna

10 minutes' drive

Lively venue featuring Moroccan cuisine and live entertainment; ideal for a festive night out.

Cafe des Epices

8 minutes' walk

Charming café famous for its spices and relaxed vibe; family-friendly with a lovely outdoor seating area.

Getting around

City Centre

Marrakesh3 min · 700 ft

Airports

Menara (RAK)11 min · 4.5 mi

Train

Marrakesh Train Station33 min · 1.7 mi

Marrakech35 min · 1.8 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

from 03:00-12:00

Guest Parking

Public parking is possible at a location nearby at EUR 8 per day.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel Palais Khum guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian, Arabic

Number of rooms:

Reviews and Ratings

Feedback about Palais Khum Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Palais Khum offers a luxurious experience with traditionally decorated, spacious rooms that blend Moroccan charm with modern comfort. The hotel boasts an ideally located position close to Marrakech souk and within walking distance of many attractions. Guests often enjoy the serene ambiance of the garden and swimming pool, finding it a relaxing escape after exploring the city. While most appreciate the hotel's charm, some guests have noted that the entrance is via a small alley and that the hotel could benefit from some cosmetic updates.

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Review score

Based on 454 verified reviews

8.9/10

Great

92%

Recommend

Location

9.6/10

Staff

9.2/10

Free Wi-Fi

7.5/10

Value for money

8.5/10

Pros

Helpful advice

Charming building

Spacious rooms

Excellent staff

Perfect location

Cons

Below-average breakfast

Terrible sewage smell

Variable water pressure

Chris from United Kingdom

Couple

deluxe suite

5 nights in November 2025

Reviewed:February 17, 2026

7/10

superb locationattentive stafflovely terracefirm bedunclean floorold mattress

the location was superb it was right in the medina. the staff were very nice and always attentive to our needs. the terrace was lovely.

the beds were too firm and sleeping was like resting on wooden planks. i believe the hotel should really invest in upgrading their mattresses. also, i don't think the floor in our room was cleaned during our entire stay.

0 Helpful

Malcolm from Australia

Couple

Deluxe Double Room

4 nights in November 2025

Reviewed:December 23, 2025

9/10

tropical plantsperfect location

The staff offered an really good greeting upon arrival. This. The building incorporates many different, intriguing spaces. Lush, tropical plants are throughout the building. This makes a huge difference. The location is perfect. The hotel is right in the heart of the best part of the souks, near the Secret Garden. It is still easy to reach from the taxi drop off point.

The bed mattress was quite hard. This was not good for side-sleepers.

0 Helpful

Layla from France

Single

El Bacha Suite

3 nights in November 2025

Reviewed:December 23, 2025

9.5/10

a romantic haven

secret gardensuite upgradekind staffbasic breakfast

The ryad seemed like a secret garden. i had a room upgrade to the el bacha suite. It felt so luxurious. the staff was kind! zack even remembered me from a previous visit and marouan was wonderfully professional.

the breakfast was a bit basic, lacking a moroccan feel! i expected more colorful and new experiences, but the offerings were croissants, bread, and eggs, which seemed a bit disappointing.

Location

9/10

the location provides easy access to the main square. it is a short and pleasant walk, allowing guests to quickly immerse themselves in the vibrant city center and enjoy its many attractions.

Service

10/10

the service was consistently attentive. staff members addressed requests promptly. they ensured guests felt cared for and supported throughout their visit, contributing to a relaxed and pampered experience.

0 Helpful

Rowan from United Kingdom

Couple

Deluxe Double Room

4 nights in November 2025

Reviewed:December 11, 2025

6/10

attentive staffsmall portionsdietary needs

the staff was attentive, though.

the breakfast was disappointing! it lacked variety, and they didn't accommodate my dietary needs even though they claimed they would! plus, the portions were ridiculously small. i expect culinary delights when i am in this country, but the breakfast was really subpar.

0 Helpful

James from United Kingdom

Single

Junior Suite

4 nights in November 2025

Reviewed:December 08, 2025

9.3/10

Excellent stay, amazing

calmness feelingmoroccan winefriendly staffgood food

The hotel has a good location near the souks. Returning here brought a feeling of calmness. The hotel bar served lovely Moroccan wine. The staff was very friendly, particularly Abdul, Anouar, and the cocktail maker. I felt really safe as a solo traveler. Food in the restaurant always tasted good. Staff was very attentive. The hotel arranged a hammam, which I recommend. I appreciated the rooftop for sunrises.

The breakfast was a little below average. It did not accommodate dietary needs. The portions felt a little small.

Rooms

9/10

The room felt very spacious and lovely. It included a huge bathroom. The rooms have stylish details and cosy corners for relaxation and the Junior suite was nicely spacious, offering great comfort .

Dining

9/10

Breakfast featured a menu ordering system. This ensures that food isn't left sitting. The restaurant features both Moroccan and Italian cuisine. The food always tasted good and was delicious.

Location

10/10

The hotel is in a fantastic location in the Medina. It provides easy access to the souks. The spot allows convenient access to major attractions.

0 Helpful

Questions of the users

About Palais Khum

Is there a spa facility available at Palais Khum?

15 March 2024

Yes, a spa is available for guests seeking relaxation and wellness treatments.

What are the guidelines for couples staying at the hotel?

20 April 2024

For specific couple policies, further details are required to provide accurate information.

What is the maximum occupancy of the deluxe suite, and is there a cancellation policy?

25 May 2024

The deluxe suite can accommodate up to 3 people, with complimentary cancellation available under certain travel restrictions, like border closures.

Does the hotel offer airport transportation services?

30 June 2024

Yes, a taxi service is available to pick up guests from the airport.

Can I pay for my stay using a credit or debit card?

5 July 2024

Yes, payment by card is accepted without any issues.

Are there ATM facilities near Palais Khum?

10 August 2024

An ATM is located a 10-minute walk from Palais Khum for guests in need of cash.

Is there parking available close to the hotel?

15 September 2024

The hotel does not have private parking, but public parking is available approximately a 10-minute walk away.

Is a negative PCR test required for guests staying at Palais Khum?

20 October 2024

No PCR test is needed at the hotel. However, a negative PCR test may be required at the airport, even for fully vaccinated travelers.

Are alcoholic beverages served during Ramadan?

25 November 2024

Alcoholic drinks are served during Ramadan, but only to non-Muslim guests, who may need to provide proof of their faith.

What unique experiences does the hotel offer for guests seeking local culture?

30 December 2024

Palais Khum offers a unique fusion of cultures with its dining experiences that reflect Mediterranean flavors and Moroccan traditions, along with access to local artisans in the surrounding area.