Oaks Mackay Rivermarque Hotel, Mackay ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

55-63 River Street, Mackay, Australia, 4740

Steps from Bluewater Lagoon

Very good

7.9

8.0

/10

4.1

3.8

Loved by Oaks Mackay Rivermarque Hotel guests

Helpful staff
Spacious room
Convenient location
Comfortable bed

"Best location for staying in Mackay."

Renee from Australia

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"The pool area was awesome which even though it was a bit wet and rainy we swam in every day the pool, and BBQ area were really well set up."

Andrew L from Australia

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"The breakfast thrown in was a great touch."

David

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Accommodations

Oaks Mackay Rivermarque Hotel offers a selection of well-appointed hotel apartments overlooking the iconic Pioneer River. Each apartment includes deluxe appointments, modern kitchens or kitchenettes, and full laundry facilities for added convenience. Spacious lounge and dining areas enhance the living experience, while private balconies provide direct views of the city and river.

Dining

The Marque Bar & Grill Restaurant presents a fusion menu with a variety of culinary options. Guests can enjoy breakfast, lunch, and dinner, with dishes such as Butter Chicken and vegan options like Teriyaki Vegetable Stir-Fry. The restaurant's central location and local popularity add to the allure of in-house dining.

Leisure Facilities

An outdoor swimming pool is available for relaxation and recreation, complemented by BBQ facilities and a sundeck. A gym is accessible for those interested in maintaining fitness routines during their stay. Additional leisure options include a complimentary shuttle service for easy travel within the area.

Location

The hotel boasts a central location in Mackay, just minutes away from various attractions. Guests can explore the Bluewater Lagoon, Mackay Golf Club, and Botanical Gardens within walking distance. Mackay Airport is a mere 15-minute drive, providing easy access to travelers.

Family Amenities

Families will appreciate that children 12 years and under stay free when using existing bedding. The hotel's spacious accommodations cater to various family needs, allowing for comfortable gatherings. In-room dining options from Menulog offer convenience for families after a day of activities.

Highlights

Location: Centrally located in Mackay .

Dining: Marque Bar & Grill Restaurant .

Accommodations: Hotel apartments with river views .

Leisure: Outdoor swimming pool and sundeck .

Family: Children 12 years and under stay free .

“Here's my impression: the property positions guests steps from the Cane shopping center and Blue Water Quay, while still delivering deluxe appointments in every room. I noticed the Marque Bar & Grill gets mentioned a lot; it seems to be a real draw. River views and on-site leisure add a layer of urban sophistication.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.9/10Review score

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Highlights from guests

Guest ParkingParking Perfection

The secure, undercover parking made access easy. It's close to the hotel and a real bonus.

Charlie from Australia

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DiningFantastic Restaurant

The downstairs restaurant is fantastic. The room service food was also very good and value for money.

Oliver from United Kingdom

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Room FeaturesEquipped Apartments

The apartments had full fridges, kitchenware, washing machines, and self catering facilities for a great stay.

Mia from Canada

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BedroomSuper Comfortable

The beds were super comfortable and spacious. King beds provided a very comfortable night's sleep.

William from United States

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Select your room type

Oaks Mackay Rivermarque Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Hotel Room No Housekeeping

2 persons

390 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Hotel Room

2 persons

390 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Studio

2 persons

575 sq. feet

1 King-size bed

Shower

Air conditioning

room details

One-Bedroom Apartment

2 persons

500 sq. feet

1 King-size bed

Shower

Balcony

room details

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Facilities

Oaks Mackay Rivermarque Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
On-site car park
No pets allowed
Lift

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Dining

Restaurant

Children

Cots

Spa & Leisure

Outdoor swimming pool
BBQ facilities
Jacuzzi

Room features

Air conditioning
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV

Dining Onsite

Taste the vibrant flavors of Australian cuisine at Oaks Mackay Rivermarque Hotel, where the Marque Bar & Grill offers a contemporary dining experience in the heart of the city. With a focus on grilled and barbecued delights, guests can indulge in a variety of authentic dishes amidst a modern setting.

Oaks Mackay Rivermarque Hotel Restaurant photo

Marque Bar & Grill

Australian, Grill/BBQ

Ambiance

Modern with beautifully designed wooden features

Key Offerings

Savor signature selections like steak, chicken, fish, and pasta, complemented by velvety Paris mash and sautéed vegetables in garlic butter. Enjoy a drink from the bar to elevate your meal.

Reservation

Not needed

Monday: 5 PM - 8 PM, Tuesday to Friday: 6:30 AM - 9 AM & 5 PM - 8 PM

Oaks Mackay Rivermarque Hotel Location

55-63 River Street, Mackay, Australia, 4740

Map view

55-63 River Street, Mackay, Australia, 4740

City landmarks

Garden

The Leichhardt Tree

2800 ft

Library

Dudley Denny City Library

2800 ft

Landmark

Sandfly Creek Walkway

2800 ft

Landmark

Mackay Town Hall

2800 ft

Landmark

Art Deco Walk

2100 ft

Landmark

Bluewater Quay

2800 ft

Landmark

Newry Islands National Park

1.2 mi

Landmark

Orchid Display House

1.2 mi

Garden

Mackay Regional Botanic Gardens

2.0 mi

Beach

Town Beach

1.4 mi

Landmark

Gooseponds

1.4 mi

Landmark

Queens Park

1.7 mi

Shopping Area

Parkside Plaza Mackay

1.6 mi

Shopping Area

Northpoint Retail

1.6 mi

Landmark

Mount Oscar

1.8 mi

Landmark

Mackay Museum

1.7 mi

Mall

Mount Pleasant Centre

2.1 mi

Amusement Park

Mackay Aqua Park

2.3 mi

Landmark

GoWake Cable Park

2.3 mi

Beach

Illawong beach

2.6 mi

Beach

Harbour Beach

2.9 mi

Nearby

Amusement Park

Bluewater Lagoon

1400 ft

Gallery

Artspace Mackay

1400 ft

Shopping Area

Caneland Central Shopping Centre

1400 ft

Bridge

Pioneer River

1400 ft

Jubliee Park

World War I Cenotaph

1400 ft

Restaurants

Marque Bar & Grill

200 ft

55 - 63 River St

Tropical Phoenix Garden Restaurant

2500 ft

Shop 2 24 River St

Sorbello's Italian Restaurant

1300 ft

166 Victoria St

Bing's Nomiya

1000 ft

147 Victoria Street

Malaysia House

900 ft

171 Victoria St

Ban Na Thai Restaurant

1200 ft

220 Victoria St

Roshni Fine Indian Cuisine

1400 ft

164 Victoria St

Hot Wok

1400 ft

44 Macalister St

Gloria Jean's Canelands & Mount Pleasant

1800 ft

Canelands Shopping Centre & Mount Pleasant Shopping Centre Shop 2072

Fusion128

1900 ft

Bazaar Arcade 128 Victoria St

Explore Mackay

Local Highlights

Bluewater Lagoon

5 minutes' walk

A family-friendly aquatic facility with three swimming lagoons, perfect for relaxation and enjoying sun-soaked days.

Artspace Mackay

5 minutes' walk

A contemporary visual arts gallery featuring rotating exhibitions, workshops, and community events. Free admission.

Caneland Central Shopping Centre

5 minutes' walk

A major retail destination with various shops, dining options, and entertainment, offering something for every taste.

World War I Cenotaph

5 minutes' walk

A solemn monument honoring local veterans, surrounded by beautiful parkland, ideal for a reflective stroll.

Sandfly Creek Walkway

11 minutes' walk

A scenic pathway ideal for walking and cycling, with beautiful views and wildlife, perfect for nature lovers.

GoWake Cable Park

9 minutes' drive

A thrilling cable water sports park offering wakeboarding and water skiing. Equipment rentals available onsite.

Yoga at Bluewater Lagoon

5 minutes' walk

Relaxing outdoor yoga sessions available seasonally at the lagoon, providing a peaceful experience by the water.

Marque Bar & Grill

1 minute' walk

A modern dining space with a diverse menu, specializing in steak and fresh seafood. Reservations recommended.

Sorbello's Italian Restaurant

5 minutes' walk

Authentic Italian cuisine served in a cozy atmosphere, known for pasta and pizzas. Vegan and gluten-free options available.

Malaysia House

3 minutes' walk

A casual eatery featuring Malaysian favorites. Offers a vibrant ambiance and is perfect for sharing dishes with friends.

Bluewater Quay

11 minutes' walk

A vibrant riverside area with live music events and markets, offering a lively nightlife atmosphere and local art.

Pioneer River

5 minutes' walk

Scenic spot perfect for evening strolls and family picnics, with opportunities for fishing and kayaking nearby.

Getting around

City Centre

Mackay6 min · 1700 ft

Airports

Mackay Airport (MKY)8 min · 3.0 mi

Whitsunday Coast Airport (PPP)181 min · 74.6 mi

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Property information and rules

Check-in

from 14:00-22:30

Check-out

from 06:00-10:00

Guest Parking

Private parking is possible on site (reservation might be needed) at AUD 5 per day.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs AUD 25 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

308

Reviews and Ratings

Feedback about Oaks Mackay Rivermarque Hotel from previous guests about their experience.

Review score

Based on 362 verified reviews

7.6/10

Very good

74%

Recommend

Breakfast

7.8/10

Cleanliness

8.5/10

Comfort

8.5/10

Facilities

8.2/10

Free Wi-Fi

6.2/10

Location

8.9/10

Paid Wi-Fi

8.0/10

Staff

8.7/10

Value for money

7.7/10

Pros

Comfortable room

Helpful staff

Perfect location

Washer and dryer

Cons

Worn mattress

Built-up dust

Uncomfortable chairs

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Questions of the users

About Oaks Mackay Rivermarque Hotel

Is it permissible to smoke on the balcony of my room?

25 November 2024

Smoking is allowed on the balcony, with an ashtray provided under the sink for your convenience. Please remember to close the balcony doors while smoking to prevent smoke from entering the room. Thank you.

Are there balconies available in the hotel rooms?

12 December 2024

Standard hotel rooms do not feature balconies. If a balcony is desired, an upgrade to a 1 Bedroom Apartment can be requested.

What options are available for parking at the hotel?

5 January 2025

There is secure undercover parking available, with a height restriction of 2.2 meters. Unsecured onsite parking spaces are also limited.

Can the King beds in my room be separated into two single beds?

18 February 2025

Yes, King beds can be converted into two single beds upon request.

Do the rooms come with cable TV or Foxtel?

30 March 2025

All rooms are equipped with Foxtel and local TV channels for guest entertainment.

Is there an airport shuttle service available?

22 April 2025

Currently, no airport shuttle service is offered at the property. However, airport taxis are available for transportation to the hotel.

Are smoking facilities available on the balcony?

15 May 2025

Smoking is permitted on the balcony as long as the doors are kept closed to prevent smoke from entering the living area. Please refrain from smoking in shared areas like the poolside and BBQ.

Are laundry facilities available in the hotel?

10 June 2025

The hotel does not offer laundry services. However, 1 Bedroom and 2 Bedroom Apartments are equipped with washing facilities, while studio and hotel rooms do not feature these amenities.

What types of currency are accepted for payment?

25 July 2025

The hotel accepts a wide range of currencies, including USD, AUD, EUR, GBP, JPY, CNY, and many others.

Is the swimming pool heated for year-round use?

16 August 2025

The swimming pool is not heated, as the generally warm ambient temperature of Mackay makes heating unnecessary for most of the year.