Is there a 24-hour check-in option available at the hotel?
14 January 2024
The hotel is open from 6 AM to 9 PM. For check-ins after hours, a caretaker is available on-site, or arrangements can be made to place the key in a safe for faster access.
41 photos
Oaks Mackay Carlyle Suites, Mackay
150US$
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Key details
About the Hotel
23 Alfred Street,
Mackay,
Australia,
4740,
Queensland
- Walking distance to the Pioneer River
Great
8.3
7.8
3.7
3.7
Loved by Oaks Mackay Carlyle Suites guests
"Well situated apartment, walking distance to city centre."
"The apartment was fine it was clean and had everything we needed."
"The reasons why I rated this a 7/10 is because the apartment had lots of facilities."
Accommodations
Oaks Mackay Carlyle Suites offers a variety of serviced apartments, including
Location
Located in Mackay's city center, the hotel is within walking distance to local dining, shopping, and entertainment options. Major attractions such as
Onsite Facilities
The hotel includes an
Business Amenities
Oaks Mackay Carlyle Suites caters to business travelers with its proximity to the
Family-Friendly Offerings
The hotel allows children aged 12 years and under to stay free when using existing bedding in the suites. Spacious layouts in the apartments make it comfortable for families to enjoy their stay together. Nearby attractions provide options for family outings, including parks and beaches.
Highlights
Location: Mackay's city center, walking distance to dining and shopping
Rooms: One, Two, and Three Bedroom Apartments with fully-equipped kitchens
Onsite Facilities: Outdoor swimming pool and BBQ facilities
Business: Proximity to Mackay Entertainment and Convention Centre
“Apartments are modern in design, though some signs of wear appear. The fully-equipped kitchens and laundry facilities enhance longer stays, especially for families. While central Mackay is accessible, some reports raise concerns about cleanliness that potential guests should consider.”
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Select your room type
Oaks Mackay Carlyle Suites offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room No Housekeeping
2 persons
260 sq. feet
1 King-size bed
Shower
Balcony
room details
Two-Bedroom Apartment
2 persons
660 sq. feet
1 King-size bed
Shower
Balcony
room details
Two-Bedroom Apartment Dual Key
2 persons
800 sq. feet
1 King-size bed
Shower
Balcony
room details
Three-Bedroom Apartment Dual Key
2 persons
930 sq. feet
1 King-size bed
Shower
Balcony
room details
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Facilities
Oaks Mackay Carlyle Suites offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- On-site car park
- Safe deposit box
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Outdoor dining area
Business
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Outdoor swimming pool
- Sun terrace
- BBQ facilities
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Oaks Mackay Carlyle Suites Location
23 Alfred Street,
Mackay,
Australia,
4740,
Queensland
Map view
23 Alfred Street,
Mackay,
Australia,
4740,
Queensland
City landmarks
Amusement Park
Bluewater Lagoon
5200 ft
Garden
The Leichhardt Tree
2400 ft
Library
Dudley Denny City Library
2500 ft
Gallery
Artspace Mackay
5200 ft
Bridge
Pioneer River
5200 ft
Landmark
Mackay Town Hall
2400 ft
Landmark
Sandfly Creek Walkway
2400 ft
Landmark
Bluewater Quay
2400 ft
Beach
Town Beach
4600 ft
Landmark
Art Deco Walk
2400 ft
Shopping Area
Caneland Central Shopping Centre
5200 ft
Landmark
Queens Park
4600 ft
Landmark
World War I Cenotaph
5200 ft
Garden
Mackay Regional Botanic Gardens
2.1
mi
Landmark
Mackay Museum
1.3
mi
Shopping Area
Parkside Plaza Mackay
1.5
mi
Landmark
Gooseponds
2.0
mi
Beach
Illawong beach
2.0
mi
Shopping Area
Northpoint Retail
2.2
mi
Landmark
Mount Oscar
2.5
mi
Landmark
Far Beach
2.7
mi
Beach
Harbour Beach
2.8
mi
Mall
Mount Pleasant Centre
2.7
mi
Amusement Park
Mackay Aqua Park
3.0
mi
Landmark
GoWake Cable Park
2.9
mi
Nearby
Queens park Goldsmith Street
Orchid Display House
1800 ft
Newry Islands
Newry Islands National Park
1800 ft
Restaurants
Burger Urge
1700 ft
31 Gordon St Shop 18
The Bistro at Harrup Park
2100 ft
Juliet Street
The Paddock & Brew Company
2300 ft
94 Wood St
Coco Cubano Mackay
2500 ft
74 Wood Street
Lonestar Rib House Mackay
2500 ft
65 Victoria St Cr Sydney St and Victoria St
Woodman's Axe Espresso
2500 ft
47 Gordon St Gregory St opposite Nissan
Hog's Breath Cafe
2700 ft
Cnr Wood Street & Victoria Street
Explore Mackay
Explore Mackay
The Leichhardt Tree
9 minutes' walk
The historical Leichhardt Tree offers picturesque surroundings, ideal for photography and local history enthusiasts.
Dudley Denny City Library
10 minutes' walk
A modern library boasting extensive resources, a café, and regular workshops, great for family and solo visitors.
Orchid Display House
7 minutes' walk
Beautifully maintained gardens showcasing a variety of orchids, perfect for nature lovers. Ideal for a peaceful stroll.
Artspace Mackay
20 minutes' walk
A vibrant arts center featuring exhibitions, workshops, and an engaging local art scene, suitable for all ages.
Sandfly Creek Walkway
8 minutes' walk
Walking or biking along the Sandfly Creek Walkway offers scenic views and a relaxing escape from the city bustle.
Bluewater Lagoon
20 minutes' walk
A family-friendly water park featuring free entry, perfect for a fun day out. Enjoy swimming and relaxing in the sun.
Burger Urge
6 minutes' walk
Casual eatery known for gourmet burgers and a vibrant atmosphere, great for families and friends alike.
The Bistro at Harrup Park
8 minutes' walk
Charming bistro offering Aussie pub fare with a modern twist, popular for its relaxed dining experience and local ingredients.
Coco Cubano Mackay
10 minutes' walk
Cuban-inspired café known for its vibrant décor, coffee, and signature desserts, ideal for casual brunch or lunch.
Mackay Town Hall
9 minutes' walk
Historic venue offering a range of performances and community events, perfect for experiencing local culture.
Getting around
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Property information and rules
Check-in
from 14:00-18:00
Check-out
from 09:00-10:00
Guest Parking
Private parking is possible on site at AUD 5 per day.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
112
Reviews and Ratings
Feedback about Oaks Mackay Carlyle Suites from previous guests about their experience.
Pros
Helpful staff
Great apartment setup
Friendly staff
Male receptionist assistance
Cons
False fire alarm
Security deposit delay
Overpriced room
Guest reviewsOpen reviewsQuestions of the users
About Oaks Mackay Carlyle Suites
Are guests allowed to smoke on the balcony?
20 February 2024
Smoking is permitted on the balcony, but the doors must remain closed.
Can I plug in my vegan food truck to 15 amp power for one night while staying at the hotel?
8 March 2024
Unfortunately, the hotel cannot accommodate requests for vehicle power connections.
Is there an option for room service or meals at the hotel? What about breakfast?
5 April 2024
There is no on-site restaurant, but there are chargeback options available with nearby restaurants.
If I book a stay for a week, will I only receive towels and toiletries upon check-in?
12 May 2024
For stays of 7 days or less, housekeeping is not provided. Guests can collect fresh towels and toiletries from reception as needed.
Are there accessibility options, such as stairs or a lift, to reach the rooms?
18 June 2024
Yes, the hotel has both stairs and a lift available for access to the rooms.
What is the parking situation for guests staying in the three-bedroom apartment?
27 July 2024
There are two allocated parking spaces available for the three-bedroom apartment, along with additional guest parking and street parking options.
Is the swimming pool currently open for guests?
4 August 2024
Yes, the swimming pool is open and available for use daily.
Can the beds in the second room be separated into two single beds for my children?
1 September 2024
Yes, the two-bedroom apartments can be arranged with the second bedroom set up as two single beds upon request.
Do the two-bedroom and hotel room connect to create a three-bedroom suite, or do they have separate entrances?
10 October 2024
The three-bedroom apartment consists of a dual key layout but shares the same entrance.
How secure is access to the hotel rooms? Is there a way for guests to buzz in family members?
16 November 2024
The hotel employs a reception intercom system for security. Visitors must use the intercom to gain access after reception hours.Next best alternative
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