Is there a 24-hour check-in option available at the hotel?
14 January 2024
The hotel is open from 6 AM to 9 PM. For check-ins after hours, a caretaker is available on-site, or arrangements can be made to place the key in a safe for faster access. 48 photos
Oaks Mackay Carlyle Suites, Mackay
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Key details
About the Hotel
23 Alfred Street, Mackay, 4740,
- Walking distance to the Pioneer River
Great
8.3
7.9
4.3
3.8
4-star urban escape in Mackay with spacious suites
Accommodations
Oaks Mackay Carlyle Suites offers a variety of serviced apartments, including
Location
Located in Mackay's city center, the hotel is within walking distance to local dining, shopping, and entertainment options. Major attractions such as
Onsite Facilities
The hotel includes an
Business Amenities
Oaks Mackay Carlyle Suites caters to business travelers with its proximity to the
Family-Friendly Offerings
The hotel allows children aged 12 years and under to stay free when using existing bedding in the suites. Spacious layouts in the apartments make it comfortable for families to enjoy their stay together. Nearby attractions provide options for family outings, including parks and beaches.
Highlights
Location: Mackay's city center, walking distance to dining and shopping
Rooms: One, Two, and Three Bedroom Apartments with fully-equipped kitchens
Onsite Facilities: Outdoor swimming pool and BBQ facilities
Business: Proximity to Mackay Entertainment and Convention Centre
“Apartments are modern in design, though some signs of wear appear. The fully-equipped kitchens and laundry facilities enhance longer stays, especially for families. While central Mackay is accessible, some reports raise concerns about cleanliness that potential guests should consider.”
Select your room type
Oaks Mackay Carlyle Suites offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- King Room No Housekeeping2 persons24 sq. feet1 King-size bedAir conditioningBalconyroom details
- Two-Bedroom Apartment2 persons61 sq. feet1 King-size bedAir conditioningBalconyroom details
- Two-Bedroom Apartment Dual Key2 persons74 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Oaks Mackay Carlyle Suites offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Outdoor dining area
Business
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Outdoor swimming pool
- Sun terrace
- BBQ facilities
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Oaks Mackay Carlyle Suites Location
23 Alfred Street, Mackay, 4740,
Explore Mackay
Explore Mackay
The Leichhardt Tree
9 minutes' walk
The historical Leichhardt Tree offers picturesque surroundings, ideal for photography and local history enthusiasts.
Dudley Denny City Library
10 minutes' walk
A modern library boasting extensive resources, a café, and regular workshops, great for family and solo visitors.
Orchid Display House
7 minutes' walk
Beautifully maintained gardens showcasing a variety of orchids, perfect for nature lovers. Ideal for a peaceful stroll.
Artspace Mackay
20 minutes' walk
A vibrant arts center featuring exhibitions, workshops, and an engaging local art scene, suitable for all ages.
Sandfly Creek Walkway
8 minutes' walk
Walking or biking along the Sandfly Creek Walkway offers scenic views and a relaxing escape from the city bustle.
Bluewater Lagoon
20 minutes' walk
A family-friendly water park featuring free entry, perfect for a fun day out. Enjoy swimming and relaxing in the sun.
Burger Urge
6 minutes' walk
Casual eatery known for gourmet burgers and a vibrant atmosphere, great for families and friends alike.
The Bistro at Harrup Park
8 minutes' walk
Charming bistro offering Aussie pub fare with a modern twist, popular for its relaxed dining experience and local ingredients.
Coco Cubano Mackay
10 minutes' walk
Cuban-inspired café known for its vibrant décor, coffee, and signature desserts, ideal for casual brunch or lunch.
Bluewater Quay
9 minutes' walk
Outdoor venue hosting live music, events, and family-friendly gatherings, adding to Mackay's dynamic social scene.
Mackay Town Hall
9 minutes' walk
Historic venue offering a range of performances and community events, perfect for experiencing local culture.
Getting around
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Property information and rules
Check-in
from 14:00-18:00
Check-out
from 09:00-10:00
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
112
Reviews and Ratings
Feedback about Oaks Mackay Carlyle Suites from previous guests about their experience.
Pros
Helpful staff
Great apartment setup
Friendly staff
Male receptionist assistance
Cons
False fire alarm
Security deposit delay
Overpriced room
Guest reviewsShow more reviews
Questions of the users
About Oaks Mackay Carlyle Suites
Are guests allowed to smoke on the balcony?
20 February 2024
Smoking is permitted on the balcony, but the doors must remain closed. Can I plug in my vegan food truck to 15 amp power for one night while staying at the hotel?
8 March 2024
Unfortunately, the hotel cannot accommodate requests for vehicle power connections. Is there an option for room service or meals at the hotel? What about breakfast?
5 April 2024
There is no on-site restaurant, but there are chargeback options available with nearby restaurants. If I book a stay for a week, will I only receive towels and toiletries upon check-in?
12 May 2024
For stays of 7 days or less, housekeeping is not provided. Guests can collect fresh towels and toiletries from reception as needed. Are there accessibility options, such as stairs or a lift, to reach the rooms?
18 June 2024
Yes, the hotel has both stairs and a lift available for access to the rooms. What is the parking situation for guests staying in the three-bedroom apartment?
27 July 2024
There are two allocated parking spaces available for the three-bedroom apartment, along with additional guest parking and street parking options. Is the swimming pool currently open for guests?
4 August 2024
Yes, the swimming pool is open and available for use daily. Can the beds in the second room be separated into two single beds for my children?
1 September 2024
Yes, the two-bedroom apartments can be arranged with the second bedroom set up as two single beds upon request. Do the two-bedroom and hotel room connect to create a three-bedroom suite, or do they have separate entrances?
10 October 2024
The three-bedroom apartment consists of a dual key layout but shares the same entrance. How secure is access to the hotel rooms? Is there a way for guests to buzz in family members?
16 November 2024
The hotel employs a reception intercom system for security. Visitors must use the intercom to gain access after reception hours.Next best alternative
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